Ordered a next day delivery backpack. Received order details, but no backpack. Six days later, no response to Emails or a phone call to a number provided by Klarna. I will update as necessary but c... See more
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At the recent ABR festival, I unfortunately had an accident with my Hilleberg Allak 2 tent resulting in a burnt footprint and an almost impossible to locate door strap. When I realised Valley & Peak... See more
First time ordering from Valley and Peak for a few accessories. Items were dispatched and arrived within 48 hours to Northern Ireland. Even received a small gift too which was unexpected but a fabul... See more
Great customer experience. Had an issue with UPS delivery and the Valley and Peak team sorted it swiftly - sent a new item out and reassured/updated me along the way. I had never ordered from this com... See more
Company details
Information provided by various external sources
At Valley and Peak, We Manufacture and Supply Ultralight Outdoor Gear. Brands include Sierra Designs, CNOC Outdoors, Cascade Wild, Kelty, Easton Tent Pegs, Lawson Equipment, and TentMeals. We Manufacture in the UK, Backpacking Quilts, Ultralight Bivys,...
Contact info
United Kingdom
- support@valleyandpeak.co.uk
- valleyandpeak.co.uk
3.4
Average
932 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping
Great store! Purchased Exped camp slippers and they arrived in 2 days during the busy holiday season. Great!
Edit: They threw in a pack of skittles which was nice. Thank you! Made my day.
December 22, 2023
Unprompted review
Fantastic Experience
First time ordering from Valley and Peak for a few accessories. Items were dispatched and arrived within 48 hours to Northern Ireland. Even received a small gift too which was unexpected but a fabulous touch.
I will certainly recommend to my wild camping buddies. Thank you so much.
December 11, 2023
Unprompted review
you’ve got it pegged.
The tent pegs were out of stock, but they promised to email when in stock. They did so and they arrived within a few days.
November 24, 2023
Quick shipping from stock
Stock information was accurate and order was shipped quickly and arrived in good shape.
November 25, 2023
Fast and efficient service
Love buying from these folks. They have great stuff and they send it out quickly and efficiently. They are also real people not just profit margins if you need advice
November 27, 2023
Good communications and fast delivery
Good communications and fast delivery. Excellent service
November 27, 2023
Cracking Shop for outdoor gear
Great products, great prices, great customer service, what’s not to like! Cheers.
November 26, 2023
Quick and hassle free delivery
Quick and hassle free delivery. Always a trouble free shopping experience with V&P, can't fault them, well recommended.
November 26, 2023
Excellent service very prompt delivery.
November 25, 2023
1st class service… 😀
1st class service from a family run business who put the customer 1st…
November 24, 2023
Excellent helpful service and prompt…
Excellent helpful service and prompt responses to communications. Why can’t more organisations be like this? This review is not based on a single experience either but on repeat purchases.
Do I recommend them? Wholeheartedly- a great supplier.
November 28, 2023
Unprompted review
Prompt delivery with information about…
Prompt delivery with information about time and date.
October 26, 2023
Great service
October 25, 2023
Very quick and efficient
October 30, 2023
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