Harvey helped me when I was let down badly by someone else and he was so professional throughout. He was unlike any other car salesman i've ever met and was so genuine and polite. He's a credit to th... See more
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Great service from Vertu, Bolton, Even tho my new vehicle was one of the cheapest cars, I felt like a valued customer. A special thanks to Amir for a honest description, no hard sale and making the pa... See more
Company replied
David has been fantastic and is a really nice chap, made the buying process of my new van super easy and arranged delivery, fast and efficient all completed within a week. Highly recommend 👍👍
Company replied
After purchasing a vehicle my self a family member was looking for a new car and I recommend vertu ford Bolton. Found the car they were looking for and from start to finish Stephen who delt with us fo... See more
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Company details
About Vertu Motors - Ford Bolton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
54-56 Higher Bridge Street, BL1 2HG, Bolton, Lancashire, United Kingdom
- 0330 108 8787
4.7
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing
I bought my new car from here just yesterday. I did most of it online but the people were so helpful. Mike especially who sold me my car was super helpful explained everything so well and tailored the experience to me and my schedule. The car is amazing. Thanks all.
December 19, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning Bethany. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Lengthy lead-time but worth it
Although it was a nine month lead-time, the representative kept us posted throughout the journey.
The vehicle looks great, drives great, lets hope the future holds trouble free motoring too.
December 10, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Hi Andrew, Thank you for sharing your experience! We truly appreciate your patience during the nine-month lead time, and we’re glad our representative kept you updated throughout the journey. It’s wonderful to hear that you’re enjoying the look and drive of your new vehicle. We also hope it brings you many years of smooth, trouble-free motoring! Kind regards, Kerry
Aneequ in the Bolton showroom
Aneequ in the Bolton showroom, was friendly and approachable, and the car order & handover were completed efficiently.. She apologised for the delay even though it was out of her control.
November 27, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good afternoon Shelley. Thank you so much for your kind words! We are so happy to hear that Aneequ was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Reply from Vertu Motors - Ford Bolton
Good morning Sean. Thank you so much for your kind words! We are so happy to hear that Chris and Mark were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Definitely recommend
Very professional, helpful & respectful team. Listened well, responded to every query to ensure total customer satisfaction, I would definitely recommend…thank you.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Excellent service from Irquem Iqbal…
Excellent service from Irquem Iqbal professional & courteous it was a pleasure to deal with him.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you so much for your kind words! We are so happy to hear that Irquem was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Fantastic Experience
The purchase was a made very easy and simple, nothing was too much trouble a very professional company which as a customer gives you trust and confidence with the company and sales team.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
The sales advisor was extremely helpful…
The sales advisor was extremely helpful and made the whole buying experience very easy and kept me updated through the entire process.
November 8, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good afternoon Peter. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Excellent service all round
Excellent service all round. Amir was a pleasure to deal with, very helpful & knowledgeable. Highly recommended.
November 20, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
My Mobility experience
Linda was a lovely lady, chatty, funny and eased me through the process of getting my mobility Car. I would highly recommend Vertu Ford, Bolton.
November 17, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning Pete, Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Brilliant customer service from start…
Brilliant customer service from start to finish
Well organised and professional staff
Especially Dave Partington
November 14, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning Craig. Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Bought my car in April and it’s been…
Bought my car in April and it’s been nothing but a disappointment since! All sorts wrong with it. Been into the dealership every month(expect September) with all different problems. Went in again today for the same problem that has happened 8 times now and basically got told that they couldn’t do anything for me. I now have to wait for the problem to happen again for them to fix it. Extremely unhappy and will never buy from ford again, especially vertu ford Bolton. DONT BUY FROM HERE.😡😡😡
November 10, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. Would you be able to contact the dealership and speak with the General Manager, Chris Armstrong, 01204 524 474, thanks Dawn
Ford Bolton
I totally understand why this branch has so many negative reviews.
I found Amir to be unprofessional, quite abrupt & rude. He was way to keen & pushy to try to achieve quick sale.
He was dishonest about their Ford Fiesta ST3 Green NU72WPL . I clearly told him to show any damage in video. He didn't do this as I found the drivers seat inner bolster to be extremely worn for its age & with a rip in it.
October 31, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good evening, Mr Townsend I am sorry to hear your experience has left you feeling this way. So I can look into this further for you could you please email me at Chris.Armstrong@vertumotors.com with further details of this matter along with your contact information and I will investigate into this and contact you directly to discuss. Many thanks, Chris Armstrong, General Manage
Great customer service
Bought our Kuga 5 door hatchback at Vertu Bolton. James, our salesman, showed us the type of cars that were available at Bolton and also showed us cars that were available on the computer. He explained about the deals we could have, also informing us about warranty.
Great deal with great service couldn't ask for better.
Thanks James.
October 3, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
From browsing to buying the whole…
From browsing to buying the whole experience was simple and I was made to feel comfortable all through the process.
Having bought from Vertu (as Bristol Street Motors) before it was excellent service. Buying this car met those high standards.
James Baldock was the representative I dealt with and he was first class.
October 27, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning Tony. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from James and the team. We hope to see you again soon. Happy motoring, Dean
Mike at Vertu Bolton was fantastic
Mike at Vertu Bolton was fantastic, would highly recommend. He really made us feel at ease from the moment we walked through the door, nothing was too much trouble and he was always happy to answer any questions. Very happy with my new car.
October 25, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning, Lyndsey. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
David Partington
David Partington was very professional and easy to deal with when I initially called up, he knew the answers to all my questions and put my mind at ease. We arranged a time for me to come and test drive the van and he explained the process with the money transfer.
October 24, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning, Lee. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Fantastic service from Vertu Bolton
After being messed about by other dealers I got in touch with vertu online to enquire about a car. The service from Mike in the Bolton branch was fantastic he sent me a video of the car and talked me through the whole process of purchasing. Within 48 hours I had the perfect car delivered to my house!
The service from Mike was exceptional and I would highly recommend buying a car from Vertu in Bolton the whole process is simple and professional and they take all the stress of buying a new car away.
Really easy to get in touch with too no waiting on hold for ages if you phone and everyone who I spoke to was really friendly.
The car is exactly as it was described and reasonably priced. I couldn’t be happier! Thank you!!!
October 24, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning, Jacqui. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
10 out of 10
Very happy with the purchase of my 2nd Ford Kuga from Vertu.
Mike the salesman was very professional, friendly and knowledgeable about the cars I was considering for purchase. He guided me through the whole process, helping me to arrive at the right conclusion without ever feeling under pressure.
Thanks very much for making it an enjoyable experience.
October 22, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
From the moment I first visited with a…
From the moment I first visited with a car in mind, the staff were courteous and helpful and there was nothing I could think of that I would have wanted any different. Excellent people to deal with. Highly recommended.
October 15, 2025
Unprompted review
Reply from Vertu Motors - Ford Bolton
Good morning Hilary. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
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