Vertu Motors - Honda Doncaster Reviews 

184
TrustScore 4.5 out of 5

4.7

Thorne Road, DN2 5DX Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

from start to finish my experience with Vertu has been nothing but excellent. from the get go I have never felt badgered or pushed into buying a car. Eddy was kind and listened to what i wanted and ha... See more

Company replied

Rated 5 out of 5 stars

From start to finish AJ was helpful with the whole choosing a new to us car experience. He explained everything brilliantly and was a pleasure to buy from him. We will be back and will definitely r... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from start to finish. All staff I dealt with were extremely helpful but especially AJ who made the process so easy. Would recommend Honda Doncaster to anyone. Very happy... See more

Company replied

Rated 5 out of 5 stars

This is the second new Honda Jazz Car I bought from Vertu Honda Doncaster. The same sales person on each occasion. A.J. Singh has conducted each sale in a friendly professional and knowledge manner... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Doncaster

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Thorne Road, DN2 5DX, Doncaster, South Yorkshire, United Kingdom

  • 0344 659 9203

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(184)

12,926 reviews in the last 12 months

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Rated 5 out of 5 stars

AYJAY SIMPLY THE BEST

March 4, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi there,
Thank you for the brilliant review — short, bold and straight to the point. Ayjay will be absolutely thrilled to see this. “Simply the best” is high praise and a real testament to the experience you had.
Kind regards,
Kerry

Rated 5 out of 5 stars

positive test drive .salesman most…

positive test drive .salesman most helpful in explaining ins and outs of purchase. flawless execution including delivery. very happy how its gone

March 2, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Robert,
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your test drive and found our salesperson helpful in explaining everything clearly. It’s great to know the purchase and delivery process went flawlessly for you.
We really appreciate your positive comments and are pleased to hear you're happy with how everything has gone.
Kind regards,
Liza

Rated 5 out of 5 stars

Everything was clearly explained I…

Everything was clearly explained I could ring up anytime between ordering the new car and delivery if I had any questions and they were clearly and most helpfully answered. On collection day everything was ready and different features were explained .

March 2, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for taking the time to share your experience. I’m delighted to hear that everything was clearly explained throughout the process and that you felt comfortable contacting us with any questions between ordering and delivery. It’s great to know that our team provided helpful and thorough answers each time.
I’m also pleased that collection day went smoothly, with everything ready and the features of your new car explained clearly.
Kind regards,
Matthew

Rated 5 out of 5 stars

Fantaatic service from Vertu Honda at Doncaster

We bought our car from Vertu Honda at Doncaster. Ajay Singh, the sales guy, was lovely. He made the process so easy. Very professional as well as likeable. This is the 2nd car we have bought from Vertu. Definitely a 5* experience.

March 2, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Bernadette,
Thank you for the fantastic 5‑star review. It’s wonderful to hear that Ajay made the whole process so easy — professional, friendly and genuinely lovely to deal with. We’re delighted this is your second car from Vertu and that it was another 5‑star experience.
Kind regards,
Kerry

Rated 5 out of 5 stars

Sean and the team were first class and…

Sean and the team were first class and restored my faith in the used car industry.I travelled over 8 hours to give the team my business and wasn't disappointed.

The car is great as described and just what I needed. There was one small issue that was quickly resolved.

I would definitely buy another car from Vertu Doncaster, great team great service great products.

February 21, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for sharing such a brilliant review. We’re delighted to hear Sean and the team delivered a first‑class experience and helped restore your confidence in the used car market. Travelling over 8 hours is a huge commitment, and we’re so pleased the service — and the car itself — made it worthwhile. It’s great to know the vehicle matched your expectations and that the small issue was resolved quickly. We truly appreciate your recommendation and look forward to welcoming you back to Vertu Doncaster in the future.
Kind regards, Keith

Rated 5 out of 5 stars

Eddie found me the perfect car

Eddie found me the perfect car. He was courteous and friendly. He wasn’t pushy or pressurising. Overall it was a very good experience from the first visit to collecting my beautiful car. Thankyou Vertu Honda Doncaster.

February 24, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for your lovely review. I’m delighted to hear Eddie found the perfect car for you and made the whole process friendly, relaxed, and pressure‑free. It’s great that your experience was positive from start to finish. Enjoy your beautiful new car!
Kind regards, Keith

Rated 5 out of 5 stars

Eddy sold us the car and was very…

Eddy sold us the car and was very efficient and polite at showing us the information on it.
Collection was on time as promised and recommended Vertu Honda for service and efficiency.

February 23, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Brendon,
Thank you for your brilliant 5‑star review! We’re delighted to hear that Eddy provided efficient, polite and helpful service while showing you all the information you needed about the car. It’s great to know that collection was right on time as promised, and we truly appreciate your recommendation of Vertu Honda for our service and efficiency.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Rated 5 out of 5 stars

Excellent explanation of options

Excellent explanation of options. Superb personal service from salesman, Ajay.

February 18, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon,
Thank you for your review. It’s great to hear that Ajay provided clear explanations and superb personal service — he’ll be delighted to know he made such a positive impression.
Kind regards,
Dean

Rated 5 out of 5 stars

Vertu Honda Doncaster - Excellent Sales Manager (Baljit Singh)…

Excellent Sales Manager (Baljit Singh) at Vertu Doncaster. Baljit is a very genuine and helpful member of the sales team and I have been so impressed that I have gone back, despite having a Honda dealer much nearer to where I live. This dealership has a lovely atmosphere when you walk in and the sales team are always happy and helpful. I picked up my new crv yesterday and so far delighted with it. Baljit made the whole experience of buying a new car stress free and nothing was rushed. He takes time to explain everything. Thank you!

February 7, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for sharing such a wonderful review. We’re delighted to hear how impressed you were with Baljit and the whole team at Vertu Doncaster. It’s great to know his genuine, helpful approach and clear explanations made your new CR-V purchase stress free and enjoyable. We truly appreciate you choosing to return to us, even with a closer dealer, and we’re thrilled you’re delighted with your new car.
Kind regards, Keith

Rated 5 out of 5 stars

Vertu Honda Doncaster

Excellent Service. Shaun is a credit to your team. Second time buying a car from him. So helpful and considerate to our needs. He found the perfect car for the second time. Would highly recommend.

January 20, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for this excellent review. We’re delighted to hear that Shaun has once again provided such helpful and considerate service. It’s great to know he found the perfect car for you for the second time. Your recommendation means a lot to the team at Vertu Honda Doncaster.
Kind regards,
Keith

Rated 5 out of 5 stars

Excellent service

Excellent service, not pushy. Just friendly and helpful. Shaun was our salesman and he was very helpful and a credit to the team at Honda Vertu. Hope to go back in the summer for my husband to change his car too! Thank you

February 4, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Leisa,
Thank you so much for leaving this lovely review. I’m really pleased to hear that you received excellent service and that the experience felt friendly, helpful, and never pushy — that’s exactly what we aim for.
It’s great to hear that Shaun looked after you so well. He’ll be delighted to know he made such a positive impression and is seen as a credit to the Honda Doncaster team.
We’d be thrilled to welcome you back in the summer when your husband is ready to change his car too. If there’s anything you need in the meantime, we’re always here to help.
Kind regards,
Dean

Rated 5 out of 5 stars

Special

Ajay Singh made my experience of buying a new car very special and stress-free. I can't thank him enough for his calm and helpful manner. The special touches of the personalised sign and unveiling of my new car were very much appreciated.

February 3, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon,
Thank you for sharing such a lovely review. I’m delighted to hear that Ajay made your car‑buying experience feel special and completely stress‑free. His calm, helpful approach clearly made a big difference, and I know he’ll really appreciate your kind words.
It’s wonderful that the personalised sign and the unveiling of your new car added an extra touch to the day — we always want those moments to feel memorable.
Thank you again for taking the time to share your experience.
Kind regards,
Dean

Rated 5 out of 5 stars

Altogether a great experience

As always the Honda staff were welcoming, professional and approachable for any enquiries I had. Shaun who dealt with me made sure I was happy with any suggestions he made about which car would be suitable for my needs. Altogether a great experience, I will certainly be dealing with Honda in the future.

January 2, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for leaving this lovely review. We’re delighted to hear that our Honda team made you feel welcome and supported throughout your visit. It’s great to know that Shaun took the time to understand your needs and guide you toward the right car, ensuring you were happy with every suggestion.
We truly appreciate your kind words and look forward to welcoming you back in the future.
Kind regards
Keith

Rated 5 out of 5 stars

Thank you for a worry free transaction.

Thank you for a worry free transaction.
We love the car and the service was second to none, Charlie was great nothing was too much for him, he answered every question and went above and beyond to help us.
Even out in the forecourt he programmed our phones into the car as we are not technically minded (to old in the tooth lol)
So far the car is perfect, we had a 200 mile journey back home to Canvey island then we went out last night on another little trip for 2.5 hours around London.
Thank you Charlie you’re a great lad who showed true compassion to a couple of oldies. Lovely xx

January 31, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon, Josie.
Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Excellent showroom

From the reception staff to the sales staff everyone was pleasant and very helpful

January 28, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Always greeted warmly

Always greeted warmly, staff very pleasant especially Lucas who dealt with our purchase smoothly & professionally

January 27, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Professional

Can't thank virtu honda Doncaster enough for the great service we received when purchasing our new car AJAY was a perfect gentleman he kept us up to date every step of the way nothing was too much trouble we have never been treated so well as we have here.great experience can't thank them enough.Now to enjoy our new car great choice. Thanks again Ajay

January 22, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Jill. Thank you so much for your kind words! We are so happy to hear that Ajay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Excellent service and great customer…

Excellent service and great customer care I can't rate these people highly enough. It was by far the best experience of buying a car I've ever had. DAN was exceptional guiding us through every step of the way. No pressure just a genuine knowledge of what we were looking for.

January 16, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

The salesman

The salesman, joe, was friendly, helpful and willing to find the car i wanted. Nothing seemed too much trouble and I was made to feel a valuable customer. I was given a fair and honest appraisal of the car I was trading in. There was no pressure and any questions were answered.
The whole experience was pleasurable and effortless. I will have no qualms in recommending you to anyone who asks.
I have had some horrendous experiences buying cars, over the years. Yours was the best.
I know this is rather gushing, but I really did enjoy the experience.

January 5, 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Everyone was so welcome and helpful and…

Everyone was so welcome and helpful and willing to help no matter what also Lukas was amazing and was able to help every step of the way and sold the car amazing helping me with lots of details and was a great experience and I’m so happy with my new car!!

December 24, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Ryan. Thank you so much for your kind words! We are so happy to hear that Lukas was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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