from start to finish my experience with Vertu has been nothing but excellent. from the get go I have never felt badgered or pushed into buying a car. Eddy was kind and listened to what i wanted and ha... See more
Company replied
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from start to finish my experience with Vertu has been nothing but excellent. from the get go I have never felt badgered or pushed into buying a car. Eddy was kind and listened to what i wanted and ha... See more
Company replied
From start to finish AJ was helpful with the whole choosing a new to us car experience. He explained everything brilliantly and was a pleasure to buy from him. We will be back and will definitely r... See more
Company replied
Excellent customer service from start to finish. All staff I dealt with were extremely helpful but especially AJ who made the process so easy. Would recommend Honda Doncaster to anyone. Very happy... See more
Company replied
This is the second new Honda Jazz Car I bought from Vertu Honda Doncaster. The same sales person on each occasion. A.J. Singh has conducted each sale in a friendly professional and knowledge manner... See more
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Thorne Road, DN2 5DX, Doncaster, South Yorkshire, United Kingdom
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positive test drive .salesman most helpful in explaining ins and outs of purchase. flawless execution including delivery. very happy how its gone

Reply from Vertu Motors - Honda Doncaster
Everything was clearly explained I could ring up anytime between ordering the new car and delivery if I had any questions and they were clearly and most helpfully answered. On collection day everything was ready and different features were explained .

Reply from Vertu Motors - Honda Doncaster
We bought our car from Vertu Honda at Doncaster. Ajay Singh, the sales guy, was lovely. He made the process so easy. Very professional as well as likeable. This is the 2nd car we have bought from Vertu. Definitely a 5* experience.

Reply from Vertu Motors - Honda Doncaster
Sean and the team were first class and restored my faith in the used car industry.I travelled over 8 hours to give the team my business and wasn't disappointed.
The car is great as described and just what I needed. There was one small issue that was quickly resolved.
I would definitely buy another car from Vertu Doncaster, great team great service great products.

Reply from Vertu Motors - Honda Doncaster
Eddie found me the perfect car. He was courteous and friendly. He wasn’t pushy or pressurising. Overall it was a very good experience from the first visit to collecting my beautiful car. Thankyou Vertu Honda Doncaster.

Reply from Vertu Motors - Honda Doncaster
Eddy sold us the car and was very efficient and polite at showing us the information on it.
Collection was on time as promised and recommended Vertu Honda for service and efficiency.

Reply from Vertu Motors - Honda Doncaster
Excellent explanation of options. Superb personal service from salesman, Ajay.

Reply from Vertu Motors - Honda Doncaster
Excellent Sales Manager (Baljit Singh) at Vertu Doncaster. Baljit is a very genuine and helpful member of the sales team and I have been so impressed that I have gone back, despite having a Honda dealer much nearer to where I live. This dealership has a lovely atmosphere when you walk in and the sales team are always happy and helpful. I picked up my new crv yesterday and so far delighted with it. Baljit made the whole experience of buying a new car stress free and nothing was rushed. He takes time to explain everything. Thank you!

Reply from Vertu Motors - Honda Doncaster
Excellent Service. Shaun is a credit to your team. Second time buying a car from him. So helpful and considerate to our needs. He found the perfect car for the second time. Would highly recommend.

Reply from Vertu Motors - Honda Doncaster
Excellent service, not pushy. Just friendly and helpful. Shaun was our salesman and he was very helpful and a credit to the team at Honda Vertu. Hope to go back in the summer for my husband to change his car too! Thank you

Reply from Vertu Motors - Honda Doncaster
Ajay Singh made my experience of buying a new car very special and stress-free. I can't thank him enough for his calm and helpful manner. The special touches of the personalised sign and unveiling of my new car were very much appreciated.

Reply from Vertu Motors - Honda Doncaster
As always the Honda staff were welcoming, professional and approachable for any enquiries I had. Shaun who dealt with me made sure I was happy with any suggestions he made about which car would be suitable for my needs. Altogether a great experience, I will certainly be dealing with Honda in the future.

Reply from Vertu Motors - Honda Doncaster
Thank you for a worry free transaction.
We love the car and the service was second to none, Charlie was great nothing was too much for him, he answered every question and went above and beyond to help us.
Even out in the forecourt he programmed our phones into the car as we are not technically minded (to old in the tooth lol)
So far the car is perfect, we had a 200 mile journey back home to Canvey island then we went out last night on another little trip for 2.5 hours around London.
Thank you Charlie you’re a great lad who showed true compassion to a couple of oldies. Lovely xx

Reply from Vertu Motors - Honda Doncaster
From the reception staff to the sales staff everyone was pleasant and very helpful

Reply from Vertu Motors - Honda Doncaster
Always greeted warmly, staff very pleasant especially Lucas who dealt with our purchase smoothly & professionally

Reply from Vertu Motors - Honda Doncaster
Can't thank virtu honda Doncaster enough for the great service we received when purchasing our new car AJAY was a perfect gentleman he kept us up to date every step of the way nothing was too much trouble we have never been treated so well as we have here.great experience can't thank them enough.Now to enjoy our new car great choice. Thanks again Ajay

Reply from Vertu Motors - Honda Doncaster
Excellent service and great customer care I can't rate these people highly enough. It was by far the best experience of buying a car I've ever had. DAN was exceptional guiding us through every step of the way. No pressure just a genuine knowledge of what we were looking for.

Reply from Vertu Motors - Honda Doncaster
The salesman, joe, was friendly, helpful and willing to find the car i wanted. Nothing seemed too much trouble and I was made to feel a valuable customer. I was given a fair and honest appraisal of the car I was trading in. There was no pressure and any questions were answered.
The whole experience was pleasurable and effortless. I will have no qualms in recommending you to anyone who asks.
I have had some horrendous experiences buying cars, over the years. Yours was the best.
I know this is rather gushing, but I really did enjoy the experience.

Reply from Vertu Motors - Honda Doncaster
Everyone was so welcome and helpful and willing to help no matter what also Lukas was amazing and was able to help every step of the way and sold the car amazing helping me with lots of details and was a great experience and I’m so happy with my new car!!

Reply from Vertu Motors - Honda Doncaster
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