Vertu Motors - Honda Doncaster Reviews 

184
TrustScore 4.5 out of 5

4.7

Thorne Road, DN2 5DX Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

from start to finish my experience with Vertu has been nothing but excellent. from the get go I have never felt badgered or pushed into buying a car. Eddy was kind and listened to what i wanted and ha... See more

Company replied

Rated 5 out of 5 stars

From start to finish AJ was helpful with the whole choosing a new to us car experience. He explained everything brilliantly and was a pleasure to buy from him. We will be back and will definitely r... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from start to finish. All staff I dealt with were extremely helpful but especially AJ who made the process so easy. Would recommend Honda Doncaster to anyone. Very happy... See more

Company replied

Rated 5 out of 5 stars

This is the second new Honda Jazz Car I bought from Vertu Honda Doncaster. The same sales person on each occasion. A.J. Singh has conducted each sale in a friendly professional and knowledge manner... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Doncaster

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Thorne Road, DN2 5DX, Doncaster, South Yorkshire, United Kingdom

  • 0344 659 9203

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(184)

12,926 reviews in the last 12 months

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Rated 5 out of 5 stars

Respect

Our sales person , Shaun at Doncaster Honda , listened to our requirements, he was extremely polite, respectful and courteous not pushy and truly made buying our car a great experience that it should be.I would recommend Honda Doncaster to all my friends.

December 30, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

Friendly staff as always

Friendly staff as always, and dealt with us with respect and no pushy sales.

December 16, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Doncaster & Mansfield Honda

A great dealership, very pleased with my Honda Civic. Joe Glover my salesman was very proffessional and the experience could not could not have been any better. Highly recommend. (5 stars)

December 17, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Graham. Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction, with the assisstance of Joe Glover at sales sorted everything for me. Very Good Quality used car - Brand New condition. Happy with the purchase! 👍👍👍👍👍

December 16, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Edzel. Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Ajay was excellent at explaining the…

Ajay was excellent at explaining the car’s different buttons for everything and how each one works did not rush us explaining excellent service would recommend Honda to any one

December 10, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Hassle free , straightforward sale

Quick, easy, hassle free sale , saun was very helpful and friendly and made sure every thing was up to the standard it should be . Very pleased with my new car !

December 6, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Vertu Doncaster, a great car buying experience all round.

The experience at Vertu Doncaster was excellent. Shaun was absolutely amazing and very focused giving you the best car buying experience you could ever wish for. Calls were always answered and problems always solved.

I now have my car. Drives superbly all family members love it including Berti the dog.

Many many thanks Shaun. Many thanks Vertu Doncaster.

November 22, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Eddie the sales advisor was fantastic

Eddie the sales advisor was fantastic, helpful, patient and very knowledgeable without us ever feeling under any pressure, this guy is a fantastic advert for a very professional company from start to finish.
We had a couple of queries a few days later and called in on the off chance he was available. Eddie went out of his way to explain to us again how things worked and reassure us he would be pleased to help us in future with any technical issues that arose, we are both retired and this reassurance gave us complete peace of mind.
Well done to all the team there and particular thanks to Eddie, a credit to himself and the company.

November 11, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Eddie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Honda Jazz Used Car

Eddy did a great job to make the sale and delivery smooth and hassle free.

November 20, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great friendly customer service

Great friendly customer service. David was very approachable and happy to help. I appreciated his assistance in getting me started with the MyToyota app, explaining the functions of the car and the fact that from first contact to collection made the journey seem effortless and straightforward. Thank you

November 20, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Jane. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

I can say with confidence that Vertu…

I can say with confidence that Vertu puts customer experience at the heart of their business. From excellent service to profound advice, David Holgate made sure we left not only satisfied, but with the car that was right for us. Thank you David for walking us through the process, educating us on the product, and making yourself available to assist when needed. The BZ 4x is a dream!!

November 14, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Chris. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Liam was very helpful in talking us…

Liam was very helpful in talking us through with the new car.
Liam and Greg was very helpful and pleasant.

November 12, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Amazing experience

Really easy and low pressure car purchasing experience! Everything was very clearly explained and even a little car reveal set up to make buying the car feel special. Will definetly recommend to people around me looking to buy a new car!

November 13, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Rated 5 out of 5 stars

Great customer service!!!

I’m really happy with my second car,the service was excellent just like before. Exceptional service from Shaun he always provides the best service and truly goes above and beyond. I’d recommend him to anyone. The after-sales support has been the best I’ve received so far, and I hope it continues. Thanks, Vertu Honda Doncaster!”

November 14, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Dishane. Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

A friendly and helpful service

A friendly and helpful service from my initial phonecall enquiry though to my welcoming visit to the Honda
dealership in Doncaster whereby
Sean my rep throughout the process
of collecting my new car was exceptional in creating a great afternoon's experience, first class!

November 7, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Excellent experience

Eddy your representative made us feel valued no pressure to buy he was very knowledgeable and helped us a great deal with information about towing our caravan I wouldn’t hesitate to recommend your company

November 7, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

I had the best sales man I’ve ever…

I had the best sales man I’ve ever dealt with he could not do enough for me,I love the car I bought a Honda jazz and it’s saving me a fortune. In fuel as it does over60 miles to the gallon really pleased with my experience10 out of 10 for Joe

November 6, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish.
I arrived on site looking to replace my car that had been written off in an accident. I was welcomed by lukas on the pitch who after a bit of a chat found me the car I wanted. He explained the process and got the vehicle from brought over from another site. Within a few days I had a message to say the vehicle was on site and was invited for a test drive. I couldn’t believe it was here so quickly.
When I went to test drive the car he had already had it cleaned and looked lovely.
A few days later it was collection day. The car had received a full valet and he went the extra mile by having my suede seats cleaned for me.
Going through the paperwork was easy and everything was explained in full. I took advantage of a 3 years warranty for my peace of mind.
I honestly can’t thank Lukas enough. He was so pleasant throughout and made every effort to make it a seamless experience. Thank you.

October 21, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Laura. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lukas and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

a five stars service for everyone…

a five stars service for everyone involved.
i purchased an electric van for my grandson.
the salesman joe ,was simply ,excellent.
i would also like to thank mr upton for his guidance.
i highly recommend this motor company.

October 16, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Daisy. Thank you so much for your kind words! We are so happy to hear that Joe and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Joe was absolutely fantastic!

Joe was absolutely fantastic! When I was first interested in the car, he drove it to my home for me to view it. Then when I bought the car, again he brought it to my doorstep! That is amazing customer service and I believe Joe went above and beyond every step of the way. Joe explained everything clearly and concisely so I knew exactly what was happening. He tried his utmost to give me the best possible price for my old car.
Infact, my husband is going to go to Vertu, Doncaster for his next car because we were so pleased with the brilliant customer service.

October 20, 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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