Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a r... See more
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Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a r... See more
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I recently visited Vertu Honda Plymouth and had a brilliant experience purchasing my brand-new Honda ZR-V Sport. The car looks absolutely incredible in Radiant Red! A massive thank you to Kev Wilkes... See more
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Thank you so much to the team at Honda Vertu in Plymouth for making what was already a very special moment in my life such an incredible experience. Buying a Honda from an actual Hon... See more
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Popped into the Plymouth store after impulsively seeing a car I loved online and was not disappointed! Kevin was beyond helpful, kind and genuinely had my best interests at heart, with zero pushy... See more
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447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom
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Thank you so much to the team at Honda Vertu in Plymouth for making what was already a very special moment in my life such an incredible experience.
Buying a Honda from an actual Honda dealership has been a dream of mine for many years, and I still can't quite believe that I finally made that dream come true. I absolutely love my Honda Civic — it has everything I need, and I couldn't be happier with it. :)
A very special thank you to **Daniel**, who was absolutely amazing throughout the whole process and supported us the most. From the moment we met, he was friendly, patient, helpful, and genuinely caring. He took the time to show me the car, answer all my questions, and made sure I felt comfortable and confident every step of the way. Nothing ever felt rushed or pressured, and he made the whole experience so enjoyable and memorable. I honestly can't thank him enough.
A huge thank you also to **Zach** for sending me a personalised video of the car. It was such a thoughtful touch and made the experience feel personal from the very beginning.
And thank you to **Richard** for taking care of all the paperwork and making the final part of the process smooth and straightforward.
To Zach, Daniel, and Richard — thank you for being so kind, welcoming, professional, and helpful. You each played a part in making a very important moment for me even more special.
This wasn't just buying a car for me. It was the fulfilment of a dream I've carried for years, and I'm so grateful to the team at Honda Vertu for helping make it a reality.
I absolutely love my beautiful Honda Civic and couldn't be happier with my experience. I will always remember the people who helped make this dream come true. 🚗✨
I couldn't recommend the team at Honda Vertu highly enough! :)

Reply from Vertu Motors - Honda Plymouth
Kevin Wilkes is a very friendly approachable sales representative, helped us find the perfect car

Reply from Vertu Motors - Honda Plymouth
Was a joy to deal with from start to finish. Nothing was too much trouble. Thank you Kev

Reply from Vertu Motors - Honda Plymouth
I have been so well looked after by Keven Wilkes ( no relation) in the purchase of my new Honda ZRV .He has spent hours explaining everything and also took me for a test drive. I have had several Hondas over the years and have been treated with kindness and respect. This car is going to be the icing on the cake for me!!!

Reply from Vertu Motors - Honda Plymouth
Helpful and considerate staff who endeavoured and succeeded in meeting my need for the model and style of car I was looking for.

Reply from Vertu Motors - Honda Plymouth
a very relaxed approach from all the staff, very easy to talk to and not like other car dealers, plymouth has a good team. Eathen keep up the great service you are given, good sales man.

Reply from Vertu Motors - Honda Plymouth
Ethan was excellent, made the whole experience easy from start to finish.
Top guy

Reply from Vertu Motors - Honda Plymouth
Trudie Yuor sales person was very friendly and helpful and knowleable about the car we were intrestred in.
Which was lead to us purchasing the car

Reply from Vertu Motors - Honda Plymouth
George was excellent from start to finish with my purchase of a used vehicle from Honda Vertu in Plymouth. He made my family feel comfortable and didn't pressurise any decisions into the purchase. The details of the vehicle were clear and concise and this enabled me to make an informed decision on the day.

Reply from Vertu Motors - Honda Plymouth
Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a relaxed atmosphere.
We were offered drinks, the test‑drive was spot on, and honestly the whole visit felt easy and enjoyable.
Huge shout‑out to Trudie, who was absolutely exemplary. She made us feel welcome from the moment we arrived and clearly knows her stuff. Great attitude, great energy.
We’ll definitely be coming back to Vertu when it’s time for our next car.

Reply from Vertu Motors - Honda Plymouth
This was my first visit to Honda purely only to look at cars , we were met Ethan Perry who was so friendly and very proffesional he had so much knowledge about the brand Honda nothing was to much trouble for him and we did a lot enquiring so much so that we did purchase a car and was so grateful to Ethan for making things go smoothly .many many thanks Ethan such a warm and friendly person

Reply from Vertu Motors - Honda Plymouth
Popped into the Plymouth store after impulsively seeing a car I loved online and was not disappointed!
Kevin was beyond helpful, kind and genuinely had my best interests at heart, with zero pushy sales tactics! Despite sadly not being able to part ex my previous Honda, it didn’t dampen the mood in the slightest.
I came away with a new car that I picked up a matter of hours later and couldn’t have been happier with the whole experience.
I have no doubt I’ll be back when it’s ready for my next car and hoping Kevin is still there to do it all again!
Can’t thank Kevin enough for answering all my silly questions and reassurance along the way. He’s truly an asset to the Honda Plymouth store!

Reply from Vertu Motors - Honda Plymouth
Complicated event made simple by Ethan.

Reply from Vertu Motors - Honda Plymouth
Been using this company for many years. Always looked after us well, and always kept us well informed. Would (do) recommend.

Reply from Vertu Motors - Honda Plymouth
Staff were very helpful all the way though to collecting car

Reply from Vertu Motors - Honda Plymouth
Vertu Honda made it so easy to purchase my car. Fast and efficient.Ethan Perry and the rest of the team were brilliant.

Reply from Vertu Motors - Honda Plymouth
Bought a second hand Honda Jazz & the customer service was exceptional. Cannot rate them more highly!

Reply from Vertu Motors - Honda Plymouth
I recently visited Vertu Honda Plymouth and had a brilliant experience purchasing my brand-new Honda ZR-V Sport. The car looks absolutely incredible in Radiant Red!
A massive thank you to Kev Wilkes who handled the sale. He was fantastic to deal with throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish.
If you are looking to buy a new Honda, I highly recommend visiting this dealership and asking for Kev

Reply from Vertu Motors - Honda Plymouth
Kev and the finance manager (can't remember his name sorry!) were great to deal with, they made it is easy as possible to get my new car and were willing to help with anything I needed. Friendly and professional team. Would definitely go back there to get another car.

Reply from Vertu Motors - Honda Plymouth
Excellent service from start to end. Staff could not do enough for us.

Reply from Vertu Motors - Honda Plymouth
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