Vertu Motors - Honda Plymouth Reviews 

73
TrustScore 5 out of 5

4.8

447 Wolseley Road, PL5 1BL Plymouth, Devon, GB


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Rated 5 out of 5 stars

Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a r... See more

Company replied

Rated 5 out of 5 stars

I recently visited Vertu Honda Plymouth and had a brilliant experience purchasing my brand-new Honda ZR-V Sport. The car looks absolutely incredible in Radiant Red! A massive thank you to Kev Wilkes... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to the team at Honda Vertu in Plymouth for making what was already a very special moment in my life such an incredible experience. Buying a Honda from an actual Hon... See more

Company replied

Rated 5 out of 5 stars

Popped into the Plymouth store after impulsively seeing a car I loved online and was not disappointed! Kevin was beyond helpful, kind and genuinely had my best interests at heart, with zero pushy... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Plymouth

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom

  • 0330 012 3664

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(73)

12,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Making a Long-Held Dream Come True :)

Thank you so much to the team at Honda Vertu in Plymouth for making what was already a very special moment in my life such an incredible experience.

Buying a Honda from an actual Honda dealership has been a dream of mine for many years, and I still can't quite believe that I finally made that dream come true. I absolutely love my Honda Civic — it has everything I need, and I couldn't be happier with it. :)

A very special thank you to **Daniel**, who was absolutely amazing throughout the whole process and supported us the most. From the moment we met, he was friendly, patient, helpful, and genuinely caring. He took the time to show me the car, answer all my questions, and made sure I felt comfortable and confident every step of the way. Nothing ever felt rushed or pressured, and he made the whole experience so enjoyable and memorable. I honestly can't thank him enough.

A huge thank you also to **Zach** for sending me a personalised video of the car. It was such a thoughtful touch and made the experience feel personal from the very beginning.

And thank you to **Richard** for taking care of all the paperwork and making the final part of the process smooth and straightforward.

To Zach, Daniel, and Richard — thank you for being so kind, welcoming, professional, and helpful. You each played a part in making a very important moment for me even more special.

This wasn't just buying a car for me. It was the fulfilment of a dream I've carried for years, and I'm so grateful to the team at Honda Vertu for helping make it a reality.

I absolutely love my beautiful Honda Civic and couldn't be happier with my experience. I will always remember the people who helped make this dream come true. 🚗✨

I couldn't recommend the team at Honda Vertu highly enough! :)

July 23, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Ewelina,

Thank you so much for taking the time to leave such an incredible 5-star review. We are absolutely delighted to hear that buying your Honda Civic was the fulfilment of a long-held dream and that the team at Honda Plymouth were able to make such a special occasion even more memorable.

It’s wonderful to know how much you love your new Civic and that the experience exceeded your expectations from start to finish. Purchasing a car is always an important milestone, but hearing that this was the achievement of a dream you’ve carried for many years makes your feedback especially meaningful to us.

We're thrilled that Daniel provided such exceptional support throughout the process. His friendly, patient, and caring approach clearly made a lasting impression, and we're delighted that he helped you feel comfortable, informed, and confident every step of the way. It's exactly the kind of service we strive to deliver.

We're also pleased to hear that Zach's personalised video made the experience feel special from the outset and that Richard ensured everything was completed smoothly and efficiently. Your kind recognition of all three team members will mean a great deal to them.

Thank you again for sharing such a heartfelt review. We feel privileged to have played a small part in helping make this dream a reality. We wish you many years of happy motoring in your beautiful Honda Civic and look forward to welcoming you back in the future.

Kind regards,
Liza.

Rated 5 out of 5 stars

Kevin Wilkes is a very friendly…

Kevin Wilkes is a very friendly approachable sales representative, helped us find the perfect car

July 24, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review.

We are delighted to hear that Kevin Wilkes was so friendly and approachable, and that he helped you find the perfect car. Providing a relaxed, helpful, and professional experience is exactly what we strive for, so it's great to know Kevin made your journey such a positive one.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Rated 5 out of 5 stars

Was a joy to deal with from start to…

Was a joy to deal with from start to finish. Nothing was too much trouble. Thank you Kev

June 27, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Nicola,

Thank you for your lovely feedback.

We’re delighted to hear Kev made the whole experience a joy from start to finish and that nothing was too much trouble.

Kind regards,
Danielle

Rated 5 out of 5 stars

I have been so well looked after by…Kev Wilkes

I have been so well looked after by Keven Wilkes ( no relation) in the purchase of my new Honda ZRV .He has spent hours explaining everything and also took me for a test drive. I have had several Hondas over the years and have been treated with kindness and respect. This car is going to be the icing on the cake for me!!!

June 26, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for such a warm and heartfelt review. It’s wonderful to hear how well Kevin looked after you throughout your Honda ZR‑V purchase. The time he spent explaining everything and taking you out for a test drive really shows his dedication, and he’ll be so pleased to know it made such a difference.

It’s lovely to hear you’ve enjoyed several Hondas over the years and have always felt treated with kindness and respect. Knowing this new car feels like the icing on the cake truly means a lot.

Many thanks,
Chloe

Rated 5 out of 5 stars

Helpful and considerate staff

Helpful and considerate staff who endeavoured and succeeded in meeting my need for the model and style of car I was looking for.

June 22, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon,

Thank you for your kind feedback, it’s great to hear the team were helpful and considerate and that they were able to find the right car for you.

Kind regards,
Dean

Rated 5 out of 5 stars

a very relaxed approach from all the…

a very relaxed approach from all the staff, very easy to talk to and not like other car dealers, plymouth has a good team. Eathen keep up the great service you are given, good sales man.

June 19, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Antony,

Thank you for your fantastic 5-star review!

We’re delighted to hear you enjoyed such a relaxed and approachable experience with the team at Vertu Honda Plymouth. It’s great to know Eathen made such a positive impression with his service and support.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Rated 5 out of 5 stars

Ethan was excellent

Ethan was excellent, made the whole experience easy from start to finish.
Top guy

June 16, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Darren,

Thank you for your review. It’s great to hear that Ethan made the whole experience easy from start to finish — your kind words will mean a lot to him.

Kind regards,
Dean

Rated 4 out of 5 stars

Honda Jazz Sale

Trudie Yuor sales person was very friendly and helpful and knowleable about the car we were intrestred in.
Which was lead to us purchasing the car

May 26, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for sharing your feedback. It’s great to hear that Trudie made such a positive impression — her friendly, helpful and knowledgeable approach clearly supported you in choosing the right car. We’re delighted the experience led you to your purchase.

Many thanks,
Chloe

Rated 5 out of 5 stars

George was excellent from start to…

George was excellent from start to finish with my purchase of a used vehicle from Honda Vertu in Plymouth. He made my family feel comfortable and didn't pressurise any decisions into the purchase. The details of the vehicle were clear and concise and this enabled me to make an informed decision on the day.

May 30, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for taking the time to share your experience.
We’re delighted to hear that George provided such excellent service throughout your purchase and helped make both you and your family feel comfortable. Creating a relaxed, no-pressure environment is something we pride ourselves on, so it’s great to know this came across.
It’s also fantastic that the clear and concise information helped you make a confident, informed decision on the day—that’s exactly the experience we aim to deliver.
I’ll be sure to pass on your kind feedback to George, who will be thrilled to hear it.
Thank you again for choosing Honda Vertu Plymouth.
Kind regards,
Keith

Rated 5 out of 5 stars

Had a brilliant experience at Vertu…

Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a relaxed atmosphere.

We were offered drinks, the test‑drive was spot on, and honestly the whole visit felt easy and enjoyable.

Huge shout‑out to Trudie, who was absolutely exemplary. She made us feel welcome from the moment we arrived and clearly knows her stuff. Great attitude, great energy.

We’ll definitely be coming back to Vertu when it’s time for our next car.

May 16, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Simon,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your brilliant experience at Vertu Honda Plymouth.
It’s wonderful to know that you appreciated the relaxed, no‑pressure atmosphere and were able to explore the car at your own pace — that’s exactly the kind of environment we aim to create. We’re also pleased to hear that everything from the test drive to the overall visit felt easy and enjoyable.
A special thank you for your kind words about Trudie. She’ll be thrilled to know she made such a positive impression with her welcoming approach, knowledge, and great energy. Feedback like this really means a lot to the team.
We truly appreciate your support and look forward to welcoming you back when it’s time for your next car.
Kind regards,
Liza.

Rated 5 out of 5 stars

Mrs Mrs cocker

This was my first visit to Honda purely only to look at cars , we were met Ethan Perry who was so friendly and very proffesional he had so much knowledge about the brand Honda nothing was to much trouble for him and we did a lot enquiring so much so that we did purchase a car and was so grateful to Ethan for making things go smoothly .many many thanks Ethan such a warm and friendly person

May 28, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review. We’re delighted to hear that your first visit to Honda turned into such a positive experience. Ethan Perry will be thrilled to know how much you appreciated his friendly, professional manner and his impressive knowledge of the Honda brand. It’s great to hear that nothing was too much trouble and that he helped make the whole process smooth from enquiry to purchase. Your kind words about his warm and welcoming approach mean a great deal.

Many thanks,
Chloe

Rated 5 out of 5 stars

Honda Plymouth - Best Experience

Popped into the Plymouth store after impulsively seeing a car I loved online and was not disappointed!
Kevin was beyond helpful, kind and genuinely had my best interests at heart, with zero pushy sales tactics! Despite sadly not being able to part ex my previous Honda, it didn’t dampen the mood in the slightest.
I came away with a new car that I picked up a matter of hours later and couldn’t have been happier with the whole experience.
I have no doubt I’ll be back when it’s ready for my next car and hoping Kevin is still there to do it all again!
Can’t thank Kevin enough for answering all my silly questions and reassurance along the way. He’s truly an asset to the Honda Plymouth store!

May 29, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Ellie,

Thank you for your fantastic review. It’s great to hear that Kevin was so helpful, kind, and genuinely supportive, making the experience enjoyable and pressure‑free from start to finish. Being able to drive away the same day is brilliant, and we’re delighted you’re so happy with your new car.

Your kind words will mean a lot to Kevin, and we look forward to welcoming you back again in the future.

Kind regards,
Dean

Rated 5 out of 5 stars

Complicated event made simple by Ethan.

Complicated event made simple by Ethan.

May 26, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Richard,

Thank you for your feedback. I’m really pleased to hear Ethan made everything simple for you and provided a great experience.

Kind regards,
Danielle

Rated 4 out of 5 stars

Quality care

Been using this company for many years. Always looked after us well, and always kept us well informed. Would (do) recommend.

May 19, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

Staff were very helpful all the way…

Staff were very helpful all the way though to collecting car

May 18, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Graham,

Thank you for your feedback. We're pleased to hear the team were so helpful throughout your journey right up to collecting your car, making the whole experience a positive one.

Kind regards,
Dean

Rated 5 out of 5 stars

Vertu Honda made it so easy to purchase…

Vertu Honda made it so easy to purchase my car. Fast and efficient.Ethan Perry and the rest of the team were brilliant.

May 16, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi David

Thank you for your fantastic feedback. We're delighted to hear that Vertu Honda made the process so easy for you and that everything was handled quickly and efficiently.

A special thank you for mentioning Ethan Perry — it’s wonderful to know he and the rest of the team were brilliant throughout your experience. Your kind words will mean a great deal to them.

We truly appreciate you taking the time to share your experience.

Kind regards
Dawn

Rated 5 out of 5 stars

Bought a second hand Honda Jazz & the…

Bought a second hand Honda Jazz & the customer service was exceptional. Cannot rate them more highly!

April 11, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Tabitha,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re absolutely delighted to hear that you had such an exceptional experience at Vertu Honda Plymouth.
It’s fantastic to know that you’re so happy with your Honda Jazz and that the customer service exceeded your expectations. Your kind words and high recommendation will mean a great deal to the whole team.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.

Rated 5 out of 5 stars

Vertu Honda Plymouth. ZR-V Sport Radiant Red.

I recently visited Vertu Honda Plymouth and had a brilliant experience purchasing my brand-new Honda ZR-V Sport. The car looks absolutely incredible in Radiant Red!
A massive thank you to Kev Wilkes who handled the sale. He was fantastic to deal with throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish.
If you are looking to buy a new Honda, I highly recommend visiting this dealership and asking for Kev

May 14, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Raymond
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that you had such a brilliant experience at Vertu Honda Plymouth when purchasing your brand‑new Honda ZR‑V Sport — and it sounds stunning in Radiant Red!
A huge thank you for recognising Kev Wilkes. It’s wonderful to know he provided such great support throughout, took the time to answer all your questions, and ensured everything went smoothly from start to finish. Your recommendation for others to ask for Kev will mean a great deal to him and the whole team.
We really appreciate you taking the time to share your experience — enjoy every mile in your new ZR‑V!
Kind regards
Dawn

Rated 5 out of 5 stars

Great experience

Kev and the finance manager (can't remember his name sorry!) were great to deal with, they made it is easy as possible to get my new car and were willing to help with anything I needed. Friendly and professional team. Would definitely go back there to get another car.

May 7, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your kind words! We’re delighted to hear that Kev and our finance manager made your experience smooth and straightforward. Providing friendly, professional service and making the process as easy as possible is exactly what we aim for, so it’s great to know the team delivered.
We really appreciate your recommendation and look forward to welcoming you back when you’re ready for your next car!
Kind regards,
Keith

Rated 5 out of 5 stars

Excellent service from start to end

Excellent service from start to end. Staff could not do enough for us.

May 13, 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Pat,

Thank you for your review. It’s great to hear you received excellent service from start to finish and that the team couldn’t do enough to help.

Kind regards,
Dean

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