Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... See more
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Location
Switch location3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
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Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... See more
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The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... See more
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Second car bought from Peterlee hyundai, can't fault the service. Dealt with Ed Golightly each time and he is great. No nonsense, straight forward, incredibly happy with my purchase.
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Company details
About Vertu Motors - Hyundai Peterlee
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, United Kingdom
- 0344 659 0599
4.8
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Hyundai Peterlee excellent service!
The staff at Hyundai Peterlee were incredibly helpful and professional. They were very knowledgable and I would highly recommend if you are looking for a car.
April 9, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Sarah,
Thank you for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Hyundai Peterlee.
It’s great to know that the team were incredibly helpful, professional and knowledgeable throughout your visit. Your recommendation is truly appreciated and means a lot to the team.
Thank you again for choosing Vertu Motors, and if there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
FIRST AND LAST HYUNDAI
Rang them regarding a recall on a Hyundai Kona Electric Vehicle to book in for a repair to avoid a potential battery fire. Yhey took all my details so I asked if I could wait with the car and they said thet needed it all day but could provide a courtest car at a cost to me.
I asked why I should pay anything for a safety recall to be told "the fault was Hyundai's it was not theirs".
I booked the car into a different dealer and was told the repair would take approx 1 hour and I could wait with the car.
NOT IMPRESSED !!!!!!!
CONTACTED THE PERSON NOMINATED TO LOOK INTO MY COMPLAINT IN VERTU'S REPLY - PROMISED THAT THEY WOULD GET THE MANAGER TO LOOK INTO MI AND REPLY TO ME - NEEDLESS TO SAY AFTER A WEEK THERE HAS BEEN A DEAFENING SILENCE AS EXPECTED
April 4, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Jim, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1JW1504 Kind regards, Elaine Bradley
Reply from Vertu Motors - Hyundai Peterlee
Thank you for your review — we really appreciate your 10 out of 10! It’s great to know everything was spot on for you.
Kind regards,
Keith
I bought my car from Hyundai Peterlee
I bought my car from Hyundai Peterlee, I received friendly welcome as soon as I stepped on the forecourt, I received brilliant & patience service from Jordan McGill helping me purchase my vehicle making it an easy choice to buy it , & Dan I'anson helping sort out documents for me I would definitely recommend buying a car from here, the guys were brilliant
March 18, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for sharing your feedback. I’m delighted to hear that you received such a warm welcome at Hyundai Peterlee and that Jordan provided brilliant, patient support throughout your vehicle purchase. It’s great to know he made the decision easy for you.
I’m also pleased that Dan was able to assist with your documents and ensure everything went smoothly. Your recommendation means a great deal to the team, and it’s wonderful to hear you found the whole experience so positive.
Kind regards,
Matthew
Peterlee Hyundai are the best.
MVertu Hyundai were a great company to deal with especially Peterlee Hyundai.
I was without a car so couldn't travel, but that was no problem for Peterlee Hyundai as they brought the car to me for a test drive. The sales guy, Sam, was a true professional and backed by his boss Jordan they made my whole experience a pure joy.
Highly recommended.
March 20, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for sharing your experience. We’re delighted to hear how well Vertu Hyundai — especially the Peterlee branch — looked after you. It’s fantastic that they were able to bring the car to you for a test drive, ensuring you weren’t inconvenienced. Sam’s professionalism, along with James’ support, clearly made the whole process a real pleasure. We truly appreciate your high recommendation.
Kind regards,
Chloe
Vertu Motors
Dealing with Vertu motors was very helpful and kept me informed all through my dealing with them. They were easy to contact and could answer my questions straight away. I was able to buy the car I wanted.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for sharing your experience. We’re so pleased to hear that the team kept you well‑informed throughout and were always easy to reach when you had questions. It’s great to know you felt supported every step of the way and were able to drive away in the car you wanted. We truly appreciate your feedback.
Kind regards,
Chloe
excellent friendly service
excellent friendly service ...Sam provided us with good sound advice, answered all our questions and found us the perfect car!
March 12, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Christine,
Thank you for the lovely 5‑star review. It’s great to hear you received such friendly, helpful service at Hyundai Peterlee. Sam will be delighted with your feedback — offering sound advice and helping you find the perfect car is exactly what he aims for.
Kind regards,
Kerry
Fantastic service from the manager and…
Fantastic service from the manager and Tony at Peterlee Hyundai thank you
March 18, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that you received fantastic service from both the manager and Tony at Hyundai Peterlee. Your kind feedback is greatly appreciated and will certainly be passed on to the team.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Hyundai Peterlee : A great experience
The dealership were a pleasure to deal with from start to finish. All of the staff were very professional, accommodating and friendly, special thanks to Harry Cairns. I was buying online so Harry provided a personalised video of the car. I am delighted with the condition of the car. The team ensured that everything went smoothly with paperwork. I would strongly recommend Hyundai Peterlee.
March 5, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for taking the time to share such a detailed and positive review. I’m delighted to hear that your experience with the dealership was a pleasure from start to finish. It’s great to know you found the team professional, accommodating, and friendly throughout.
A special thank you for mentioning Harry — he’ll be thrilled to hear that his personalised video and support made buying online easy and reassuring. I’m also really pleased that the car arrived in excellent condition and that the paperwork process went smoothly for you.
Your strong recommendation for Hyundai Peterlee means a great deal to us. Thank you again for choosing us and for your kind words.
Kind regards,
Matthew
Dan was great from start to finish
Dan was great from start to finish. Listened to what I was looking for, gave me the experience of the drive to confirm it was the right model for me and then endeavoured to find me the exact car that I wanted. Smooth service from start to finish with nothing hidden and reasonably priced optional extras.
February 10, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Josh,
Thank you for the brilliant 5‑star review. It’s great to hear how well Dan looked after you — listening to what you needed, giving you the right test‑drive experience to confirm the model, and then finding the exact car you wanted. A smooth, transparent process with no hidden surprises is exactly what we aim for, so your comments mean a lot.
Kind regards,
Kerry
Angela was amazing and kept us up to…
Angela was amazing and kept us up to date on everything
February 26, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Steph,
Thank you for the lovely 5‑star review. It’s great to hear that Angela looked after you so well and kept you updated throughout — she’ll be delighted with your feedback.
Kind regards,
Kerry
From meeting Angela she made us feel…
From meeting Angela she made us feel comfortable, she sorted all paperwork for us, made David feel special it was a great experience a first for me my first new car .
February 24, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for your lovely review. We’re delighted to hear Angela made you both feel comfortable and supported throughout the process. It’s wonderful that she helped organise everything and made David feel special.
Congratulations on your first new car — we’re thrilled it was such a great experience for you.
Kind regards, Keith
Brilliant service by Dan
Brilliant service by Dan, he was great throughout and got my car within a week. Everything was spot on. Amazing service by Dan and Jordan. Thankyou
February 20, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon Carl,
Thank you for your great review. I’m really pleased to hear that Dan provided brilliant service throughout and managed to get your car to you within just a week — that’s fantastic. It’s also great to know that everything was spot on and that both Dan and Jordan made the whole experience such a positive one.
Thank you again for your kind words.
Kind regards,
Dean
New Tuscon
Harry and Jayden worked hard to find the right car at the right price and put up with my dodgy time keeping while still offering coffee. Great service and after care
February 16, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon Stuart,
Thank you for your review. It’s great to hear that Harry and Jayden helped you find the right Tucson at the right price and looked after you throughout the process. We're really pleased you’re happy with the service and aftercare.
Kind regards,
Dean
Could no more to make the purchase of…
Could no more to make the purchase of my car quick and hassle free. Good and regular communication from my salesman.
February 9, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for your review. I’m pleased to hear that everything was made quick and hassle‑free, and that you received good, regular communication from your salesperson throughout. I’ll be sure to pass on your great feedback to the team.
Kind regards, Keith
Excellent Garage and Staff
As we had used Vertu at Peterlee previously and had great service we had no doubts about going back. Again on this occasion we were treated with respect and courtesy from Tony Allen. Nothing was to much trouble and it was nice he made the time to answer all our questions without hesitation. This is why we keep coming back. This good old fashioned way to treat customers is a winner with us. Excellent Garage with Excellent Staff. Thank you all so much.
February 6, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for such a wonderful review. We’re delighted to hear you chose to return to Vertu Peterlee and that Tony once again provided the respectful, courteous, and attentive service you value. It’s great to know he took the time to answer all your questions and made the whole experience enjoyable. Feedback like yours really shows the importance of genuine, customer‑focused care, and we truly appreciate your loyalty over the years.
Kind regards, Keith
Bought a new car from Vertu Peterlee
Bought a new car from Vertu Peterlee. Excellent service from start to finish. Sam was happy to talk us through our options and answer our questions in a very friendly and professional way with absolutely no hard sell. The car was prepared and ready for collection at a time of our choosing and the handover was great.
January 27, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon Michael. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Fantastic service from Tony
Fantastic service from Tony! Just picked up my Hyundai Bayon from Vertu Peterlee and couldn't be happier. Tony was fantastic throughout the whole process - no pressure, very knowledgeable, and made the handover smooth and easy. Highly recommend asking for him if you're looking for a new car!
January 23, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Really happy with the service 10/10 was…
Really happy with the service 10/10 was kept up to date with everything they all so helpful and made buying my new car so easy thank you. Big thankyou to dan hayley and jordon vertu peterlee
January 22, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
First rate Dealership
Professional courteous service from start to finish. My transaction went with out a hitch. Would highly recommend this dealership .
January 23, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
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