Vertu Motors - Hyundai Peterlee Reviews 

Great and easy experience purchasing a used car from Vertu Peterlee.
Sales executive Edwin was friendly, professional and knowledgeable which made the whole process including trade in an easy experience.
Would recommend anyone looking for a car to visit here.

I came for a test drive of a used hyundai Tucson that I reserved online. Tony Allen set me up and another employee took me out for it, he was super friendly & was very knowledgeable of the car. When I got back I decided to buy it, Tony made the whole experience so easy with no pushy sales. I was offered 4 extra products to buy with the car. Tony explained them all to me & I bought 2 of them because I wanted them.
Overall I received a first class service 10 out of 10.

Stress free service for my car again thank you Georgia for a great experience & making me feel like a valued customer

An excellent price for the new car I was after, short delivery time, reasonable trade in price for my old car, very good communications and a real pleasure to deal with Edwin and the team at Peterlee Hyundai. This was one of the most relaxing and enjoyable purchase of a new car i have experienced, well worth the hour and a half journey to get there.

Great service from start to finish.2'nd car I have bought from peterlee .Sales team really good especially Trever Darby who dealt with my every need.

Helpful staff, quick turn around. Very happy with new vehicle.

Very professional and helpful Sales person who made us feel comfortable and did not put us under pressure at any time. All the staff were friendly. Over the moon with the car!

Andy went above and beyond to find the right car for us. Looking forward to another hyundi journey!

Great service, Andrew was very professional and informative. Kept me updated throughout the entire process. Made buying a new car a simple and easy experience.

Just bought a used car from Peterlee Hyundai and dealt with Ed
This will be the 4th car we have bought with Ed and as usual we are not disappointed. Always makes us feel welcome and listens to what we are after and looks after us
Would defo recommend this garage and especially the salesman Ed

Really great experience buying a car, excellent communication throughout.

After a disappointing start to buying a car and having it refused the problem was sorted quickly by the sales man Harry and the Manager Haley, top marks to these two for a job well done with kindness and courtesy.

We purchased our new Hyundai Tuscon plug in hybrid ultimate on 1st from Vertu Hyundai Peterlee.
This is our 7th purchase from this dealer. The sales executive for the last four was Eddy. He took the stress out of all the paperwork etc and with his knowledge and easy going friendly manner it was a pleasure to do the transaction. This is one of the reasons why we return to Vertu Peterlee. Nothing was a problem to him or the team and can highly recommend purchasing a vehicle from them.
We would just like to add Eddy is a credit to the organisation and best wishes to him for the future.
The car is amazing love it.

Great service from start to finish, Ed from Vertu Peterlee was very knowledgeable and helpful every step of the way, nothing was too much trouble. Love my new car, thank you!!

A very good experience from first visiting showroom to the purchase of our new car. Our Salesperson Edwin Golightly was extremely helpful as always this is the fourth car we have bought with him.

Hi
I had a great experience at Peterlee Hyundai our sales person was absolutely fantastic if you ever go there ask for Edwin he will look after you from start to finish.
He takes care of all your paper work including the DVLA. A 5 * rating .
Thank you.

very friendly good knowledge extremely helpful. couldn’t ask for better service andrew went above and beyond

The Peterlee dealership had a warm welcome, staff offered us space to look at the cars with no hard sell. Ed took the time to go over our requirements and did not rush us into making a decision. Fantastic customer service .

Massively incorrect information on this Web page. DO NOT go through hyundai for your servicing or any other mechanical issues.
Prices are incorrect and the list of jobs that will be carried out is also massively deceptive.
Trying to establish what work is part of the full service is like entering pans labyrinth.
Hyundai customer service have no knowledge whatsoever ever of what is stated on their websites.
I had a disgraceful experience talking to Peterlee Hyundai Garage in the phone about this.
SG Petch in Middlesbrough were so much nicer over the phone, accepting that there are issues with the website (not overseen by SG petch!)

In summary of work that will be completed, the full service states that it will include "Full health check of vehicle management systems using Hyundai Diagnostic Tester" this is not to be mistaken for a Hyundai diagnostic test!!!
Although it clearly states that is what it is.

AA breakdown cover is included and clearly states that terms and conditions apply to this.
The diagnostic check also has terms and conditions applied, it is just not stated as having TsandCs. This is known as deceptive practice from hyundai.

The salesman Andrew, was very friendly, helpful and professional. He did not pressurize me at all and allowed me to make my own decision.
I was very pleased with the amount given for my trade in vehicle.
After driving the Kona for 2 weeks now, I am delighted with the car.