Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... See more
Company replied
3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
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Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... See more
Company replied
Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... See more
Company replied
The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... See more
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Second car bought from Peterlee hyundai, can't fault the service. Dealt with Ed Golightly each time and he is great. No nonsense, straight forward, incredibly happy with my purchase.
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3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, United Kingdom
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I’ve had such a great experience with Vertu Hyundai Peterlee, even nine months after buying my car. Their after‑sales service has honestly been brilliant.
I recently had an issue with my service plan, and Hayley went above and beyond to get it sorted. The whole team was so friendly and helpful — nothing felt like too much trouble. Not long after, I had a problem with my petrol cap, and again it was fixed quickly and with zero hassle. It really shows how much they care about their customers long after the initial sale.
A big thank you to all the staff — their warm, professional attitude genuinely makes a difference. I’d happily recommend Vertu Hyundai Peterlee to anyone looking for great service and a dealership that truly looks after you.

Reply from Vertu Motors - Hyundai Peterlee
Angela from Hyundai Motability was so helpful, kept us updated and nothing was a problem, we cant thank her enough.

Reply from Vertu Motors - Hyundai Peterlee
Team was very good very informative very helpful was a pleasure doing business with them would consider them to anyone looking for a new car

Reply from Vertu Motors - Hyundai Peterlee
The purchase of my new vehicle was made easy due to the professionalism of the staff. From walking into the dealership to leaving with my new car I was made welcome and never pushed on making decisions. Special thanks to Jordan and especially Harry who it was a pleasure to do business with. Would highly recommend this dealership if searching for a new vehicle.

Reply from Vertu Motors - Hyundai Peterlee
i had not seen the car in the flesh so to speak but Edwin was so helpful and sent me videos the sale all went easy

Reply from Vertu Motors - Hyundai Peterlee
All the people there were so helpful and kind. They made it so easy to find the car that was right for me. It was so much quicker than I expected. I was very nervous about transitioning to a automatic car. But they were patient with me and I drove away feeling totally confident. Highly recommend them

Reply from Vertu Motors - Hyundai Peterlee
Excellent service from hyundai peterlee. Harry the sales executive very helpful in supplying as much detail as i needed about the car i wanted to buy, including a personal video of the car to give me a good insight. Upon arriving after a long journey we were greeted by Harry and Jordan who made us feel very welcome and even offered food and drinks. The car i bought was immaculate, fully valeted and most important, a very fair price. Road tax and fuel was sorted out for me making the purchase even easier.

Reply from Vertu Motors - Hyundai Peterlee
I would like to sincerely thank Edward Golightly
From Peterlee Vetu Hyundai
He went over and beyond to help me
purchase a new car
He is very professional I have have a few cars from Peterlee Hyundai as all the staff greet new and old customers with a warm welcome
Best Regards
George

Reply from Vertu Motors - Hyundai Peterlee
It was a great day when I went to Vertu Motors to pick up my new car. Apart from being very pleased with the car, I had a pleasant experience. The staff were very helpful, and answered all my questions and explained all the technical issues.

Reply from Vertu Motors - Hyundai Peterlee
The salesman Dan was first class and explained the whole process of the sale and every point.
It might not have been a big sale in terms of the car and age. I was still made to feel very important.
The car is perfect for my partner.
Thank you again for the great service

Reply from Vertu Motors - Hyundai Peterlee
Thankyou for a smooth, fast purchase and everyone is so helpful and polite

Reply from Vertu Motors - Hyundai Peterlee
Whole process was made simple and straightforward by Angela Solan the Motability rep at the Peterlee dealership.
Angela was professional and knowledgeable throughout the whole process, making us feel welcome and comfortable.

Reply from Vertu Motors - Hyundai Peterlee
The staff at Vertu Motors Peterlee are wonderful. Very knowledgeable and helpful. We were looking for our new car and got all the help and advice we needed to make the choice that best suited our needs. Plenty of tea, coffee and biscuits on every visit too. Every other garage we looked at for a car, we felt ignored but Vertu staff were pleased to see us and were very welcoming. Special thank you to Angela your help was invaluable.

Reply from Vertu Motors - Hyundai Peterlee
Great experience, helped me choose my car and it was ready in no time at all. Harry was excellent and very helpful along with Stuart made the experience fun easy going. Would definitely recommend Vertu at Peterlee if you’re looking for a new or used car.

Reply from Vertu Motors - Hyundai Peterlee
We went to Vertu in peterlee we were greeted by Edwin and he did everything all we had to do was drive away in our new car . Our last car was also from vertu and I can recomend them highly. A+++

Reply from Vertu Motors - Hyundai Peterlee
My experience at Hyundai Peterlee was excellent. Great service.

Reply from Vertu Motors - Hyundai Peterlee
This the third car I have purchased at Hyundai Peterlee, Harry Cairns was an absolute star. He listened to me and helped me decide on my next car. He took me through the whole process and I picked my car up 4 days after signing the paperwork.

Reply from Vertu Motors - Hyundai Peterlee
The dealership is warm and welcoming the staff are so friendly and efficient and very professional the service i received from Angela was excellent and i had my new motability car within 5 days i cant recommend them enough

Reply from Vertu Motors - Hyundai Peterlee
Friendly sales executive and sales manager, no pushy sales and done the best for the deal I wanted and colour, not trying to sell me a colour I was not 100% with.

Reply from Vertu Motors - Hyundai Peterlee
Excellent choice of vehicles, quick and easy to get to, great customer care. Overall excellent service.

Reply from Vertu Motors - Hyundai Peterlee
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