My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... See more
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Location
Switch locationOakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB
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I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I wa... See more
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A refreshing change in buying a car - the team at Vertu Motors was very helpful and friendly. Andy was very efficient and personable. I was trading in my old car and purchasing a new one. He was very... See more
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Our experience has been brilliant all the staff are so helpful and nothing is too much for them at all, would like to thank Paige , Joe and everyone else for all the help and support!
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Company details
About Vertu Motors - Kia Barnsley
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, United Kingdom
- 0330 012 2019
4.9
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Vertu Motability
The staff are very thorough and friendly, I wouldn't go anywhere else.
November 29, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Trooper from craig
Craig at kia has done a brill job n I love my new trooper thanks everyone
December 1, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good morning. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent delivery service and…
Excellent delivery service and everything from ordering and receiving was brilliant and the staff are excellent
November 28, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Amazing staff at Barnsley can not do…
Amazing staff at Barnsley can not do enough for you highly recommend this kia dealership
November 11, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent Service
Kia Sportage Hybrid GT Line S
The whole handover/collection procedure was achieved in the most efficient and professional manner. At both of our visits to the show room we were immediately offered refreshments and were made to feel welcome. Chloe Howes, our contact and sales executive, had given us the choice of day and time for the collection and was ready and waiting upon our arrival. The car had been brought into the showroom for presentation and I suspect that we spoilt the effect by arriving 10 minutes early. Chloe's knowledge of the vehicle and its functionality was exemplary and she was able to answer all my questions and provide me with sufficient information and instruction to operate all the necessary controls for the drive home. We even had our photo taken in front of the car before it was driven out of the show room. I have no reservations in recommending Vertu Kia, and Chloe Howes in particular, to anyone purchasing a new Kia.
October 24, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Excellent service very friendly and…
Excellent service very friendly and helpful staff.
Luke Evans at Kia Barnsley was very patient with me, explaining everything to me and setting my car up for me
October 24, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Amazing experience!
Our salesman Craig, gave us nothing but an amazing experience. From our initial visit to collecting our new car, Craig was professional, knowledgeable and overall a lovely guy. His customer service and work ethic was amazing. Very happy with our experience and will certainly be back in the future.
October 8, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good afternoon Laura. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Purchasing our new car Sun Ray
Having suddenly found ourselves needing a new car,feeling overwhelmed and stressed , we were introduced to Craig, from then onwards Craig and the team at Vertu Barnsley helped us through the process, taking away the stress and having answers to all my concerns and queries.
Everything went to plan , Craig’s relaxed friendly personality put me at ease and gave me confidence to complete the sale
October 9, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good morning, Jill. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
I bought a 2nd hand car and was…
I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I was simply told you can have your money back we can sell this car to anyone , not really good customer care from a multi million pound company . The only thing that made me continue was the fact that Craig the original sales guy was brilliant . There appears to be a very different lack of communication from senior management to shop floor staff ( take the money and run attitude ) and a failure to put the customer first
September 29, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good afternoon Mark. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. The management team will reach out to you soon.
Kind regards
Geoff Wicks
Over the moon with my brand new EV3…
Over the moon with my brand new EV3 and the team at kia barnsley. From start to finish the service was enjoyable and stress free and you are treated like a friend not a customer. Cant recommend Craig, Dean and Jake enough. They go above and beyond and keep you updated throughout. I would highly recommend these guys. If you want great service this is the place to buy from. Thank you all again, kelly xx
September 27, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Craig, Dean and Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
5 star experience
Well where to start . What an absolute pleasure it was to buy my first ever car and my mums car. We had Chloe as our sales assistant and she was a star , she made our journey so easy and enjoyable . We would definitely recommend Kia Vertu at Barnsley to anyone. We are so grateful for your service and your hot chocolate 🤣!
September 19, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My new aygo x
Great service simon was amazing always telephoned me back very supportive thankyou all
September 16, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Positive Reviews – Staff member mentioned.
Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Absolutely superb service and awesome car
Absolutely superb service from beginning to end. Made me feel like a special customer! The car is a dream - highly recommend Vertu Barnsley. Craig and Jake are legends. Thank you all
September 12, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Hi Georgia. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Jake and the team. We hope to see you again soon. Happy motoring, Kerry
Great customer service i did not expect…the unveiling of the new car
Great customer service i did not expect to unveil my new thanks to Craig and all the guys at vertu kia Barnsley for the experience
September 9, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
No pushy sales staff
No pushy sales staff, just let the cars speak for themselves. A good deal and excellent service throughout the sales and collection process.
September 9, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
First class friendly staff
First class friendly staff. No stress and messing about, I actually enjoyed my visit and would definitely recommend to others.
September 4, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good afternoon Lee. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Really friendly and helpful
Really friendly and helpful
Really professional, too with a unique sense of humour which made everything straightforward.
September 2, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Not the first time I’ve bought from Kia…
Not the first time I’ve bought from Kia Vertu Barnsley and, as always, a great experience. Luke was fantastic throughout – friendly, efficient, and very knowledgeable – making the whole process smooth and stress-free. Highly recommend!
September 2, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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