Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more
Company replied
Josh Levesley at Vertu Nissan Sheffield was excellent. Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car. Can highl... See more
Company replied
Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.
Company replied
We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale,... See more
Company replied
Written by the company
Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great, helpfull staff. didn't feel rushed or pressured. This was the third car we've had from this team we've been so happy with both cars & staff. Good talk through of car & demonstration. Great coffe machine.

Reply from Vertu Motors - Nissan Sheffield
I didn’t end up buying my new car from this dealership, which was unfortunate as I genuinely wanted to. From the moment we arrived until we left, the General Manager, Sales Manager and Sales Representative were all absolutely fantastic.
Everyone was friendly, approachable and clearly worked extremely well as a team. They all seemed genuinely happy to be there and put 100% effort into looking after every customer who walked through the door. I would have absolutely no hesitation in recommending them.
The showroom is currently undergoing a revamp to accommodate Mazda, and the staff were understandably very busy. This was explained to us when we arrived, and despite everything going on, we were made to feel very welcome and were offered hot or cold drinks.
We initially couldn’t find the car we had come to view, but the General Manager quickly located it and arranged for it to be brought around for us. The cars on site were very well presented and clearly well looked after, and the staff were extremely knowledgeable and happy to answer all of our questions.
In the end, we bought from another dealership simply because the car we found had lower mileage and, importantly, was in the colour my wife wanted. It really came down to the car itself rather than the level of service we received.
I would definitely return to this dealership in the future. Having experienced the team first-hand, I can completely understand why they have been recognised as Retailer of the Year. They are genuinely head and shoulders above many others we have dealt with, and they should be very proud of the service they provide.

Reply from Vertu Motors - Nissan Sheffield
Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.

Reply from Vertu Motors - Nissan Sheffield
Josh Levesley at Vertu Nissan Sheffield was excellent.
Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car.
Can highly recommend!

Reply from Vertu Motors - Nissan Sheffield
The reception by the sales contact is great. As I am new to Nissan, they give me answers to my tedious questions.

Reply from Vertu Motors - Nissan Sheffield
Ben was extremely helpful and knowledge.
I was kept in the loop and explained things so I was up to date of where the car progress was up to.
Ben was very polite and great customer service going above and beyond.
Overall good experience with Nissan Sheffield
Also James was very polite, good customer service and again ringing to check things with me and to explain the car journey
Thank you

Reply from Vertu Motors - Nissan Sheffield
I was a bit unsure about going electric but I went to see a new Micra , went for a test drive with a saleswomen , she was fantastic , explained everything and to be honest I was blown away with the electric car so much so I ordered one straight away, I am over the moon with my Micra

Reply from Vertu Motors - Nissan Sheffield
Helpful professional clear advice. Makes purchase smooth and confident. Special mention Andy Clarke, Andrew Bilcliffe, and Jack ( sorry didn't get sir name) Makes the experience a pleasure. Would recommend Vertu Sheffield. " BEST" dealership. Also past experience service department personel very professional , clear and helpful.

Reply from Vertu Motors - Nissan Sheffield
Big thank you to richard and the buisness manager at sheffield richard made everything easy few bits to iron out but great would definitely be back for another car so if your looking for another car see richard

Reply from Vertu Motors - Nissan Sheffield
Excellent service from the whole team and especially Ben who has been wonderful through the process of taking another Nissan car for my mobility needs. Very knowledgeable, friendly and professional throughout. Thankyou so much.

Reply from Vertu Motors - Nissan Sheffield
It was our first time getting a vehicle on motability and Heather help us through the process really well. She was friendly and helpful and made it an enjoyable experience.

Reply from Vertu Motors - Nissan Sheffield
Excellent service from start to finish. The team was professional, helpful, and made the whole process of buying my car straightforward and stress-free.
@ BEN HAYDON was top-notch
Highly recommended!

Reply from Vertu Motors - Nissan Sheffield
I purchased my EV van through Peter David and he was brilliant to deal with. Communication was excellent and he even gave up his day off to come in and exchange our vehicles. 100% recommend

Reply from Vertu Motors - Nissan Sheffield
The team at nissan made me feel welcome and treated very well, through out my purchase.
Made sure i was familiar with the car on collection and follow up call to see how it was getting on with my car. 100 percent service from them

Reply from Vertu Motors - Nissan Sheffield
Very polite professional service and kept me informed with the process of my new car couldn't wish for any better service excellent from bigging to end very satisfied

Reply from Vertu Motors - Nissan Sheffield
Heather, Jack and Andy were all so helpful and made the process so easy and showed us all details about car if had a 10 star would do that.

Reply from Vertu Motors - Nissan Sheffield
The team at Sheffield were helpful especially Ben who dealt with me, he knew I had a nissan pulsar so they are similar to the quashqia so he didn't talk about the complicated stuff which I wouldn't have understood anyway, he just kept things simple, 10 out 10 Ben, and thanks to Nissan Sheffield, note to Nissan head office, they need a bigger site at Sheffield Nissan!!! Joking aside they were brilliant, thanks Gavin Foster.

Reply from Vertu Motors - Nissan Sheffield
We were greeted warmly by Heather who has great inter personal skills and was fully capable of relating to a couple of old timers. She is very knowledgeable about the Nissan range of cars and answered alll our queries clearly and succinctly.

Reply from Vertu Motors - Nissan Sheffield
Brilliant service I told them what I wanted and that is exactly what I got

Reply from Vertu Motors - Nissan Sheffield
All the staff I had dealings with were polite, efficient & helpful, making the experience enjoyable & easy.
The main one, Bilal, also provided a few chuckles along the way, at the same time being respsctful of my "great" age!

Reply from Vertu Motors - Nissan Sheffield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.