Vertu Motors - Nissan Sheffield Reviews 

114
TrustScore 5 out of 5

4.8

Attercliffe Road, S4 7WW Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more

Company replied

Rated 5 out of 5 stars

Josh Levesley at Vertu Nissan Sheffield was excellent. Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car. Can highl... See more

Company replied

Rated 5 out of 5 stars

Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.

Company replied

Rated 5 out of 5 stars

We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale,... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Sheffield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, United Kingdom

  • 0344 659 3946

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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4.8

All reviews

(114)

13,378 reviews in the last 12 months

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Rated 5 out of 5 stars

Great cars & staff.

Great, helpfull staff. didn't feel rushed or pressured. This was the third car we've had from this team we've been so happy with both cars & staff. Good talk through of car & demonstration. Great coffe machine.

August 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your continued loyalty and for taking the time to leave a review.

We're delighted to hear that you've returned to us for a third car and that you've always been happy with both the vehicles and the team. It's great to know you felt relaxed throughout your visit, with no pressure, and that the car handover and demonstration were helpful. We're also pleased the coffee machine got a mention too!

Many thanks,
Chloe

Rated 5 out of 5 stars

Retailer of the Year is definitely deserved

I didn’t end up buying my new car from this dealership, which was unfortunate as I genuinely wanted to. From the moment we arrived until we left, the General Manager, Sales Manager and Sales Representative were all absolutely fantastic.

Everyone was friendly, approachable and clearly worked extremely well as a team. They all seemed genuinely happy to be there and put 100% effort into looking after every customer who walked through the door. I would have absolutely no hesitation in recommending them.

The showroom is currently undergoing a revamp to accommodate Mazda, and the staff were understandably very busy. This was explained to us when we arrived, and despite everything going on, we were made to feel very welcome and were offered hot or cold drinks.

We initially couldn’t find the car we had come to view, but the General Manager quickly located it and arranged for it to be brought around for us. The cars on site were very well presented and clearly well looked after, and the staff were extremely knowledgeable and happy to answer all of our questions.

In the end, we bought from another dealership simply because the car we found had lower mileage and, importantly, was in the colour my wife wanted. It really came down to the car itself rather than the level of service we received.

I would definitely return to this dealership in the future. Having experienced the team first-hand, I can completely understand why they have been recognised as Retailer of the Year. They are genuinely head and shoulders above many others we have dealt with, and they should be very proud of the service they provide.

August 15, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that the team made you feel so welcome and provided such a positive experience, especially during our showroom refurbishment. While we're sorry we couldn't provide the right vehicle for you on this occasion, we completely understand your decision and appreciate your kind comments about our team and customer service.

We hope you and your wife enjoy your new car, and we look forward to welcoming you back in the future.

Many thanks,
Chloe

Rated 5 out of 5 stars

Fantastic sales service

Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.

July 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Annon,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Nissan Sheffield.

It’s wonderful to know that Ben took the time to guide you through all of the available options in a relaxed and professional manner, allowing you to make the right decision without ever feeling pressured. Creating a friendly, informative, and customer-focused experience is exactly what we strive for.

We're also pleased to hear that the process was completed so efficiently, with only eight working days between placing your order and collecting your new car.

Thank you again for your kind feedback. We’ll be sure to pass your comments on to Ben, who will be delighted to hear them.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Rated 5 out of 5 stars

Josh @ Vertu Nissan Sheffiel - Excellent!!!

Josh Levesley at Vertu Nissan Sheffield was excellent.
Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car.
Can highly recommend!

August 3, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Stephen,

Thank you for your fantastic feedback, it’s great to hear Josh provided such helpful support throughout. We’re pleased he made the part exchange and purchase process straightforward and that nothing was too much trouble. We really appreciate your recommendation.

Kind regards,
Dean

Rated 5 out of 5 stars

The reception by the sales contact is great

The reception by the sales contact is great. As I am new to Nissan, they give me answers to my tedious questions.

July 10, 2026
Unprompted review
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Reply from Vertu Motors - Nissan Sheffield

Good afternoon Tony,

Thank you for your kind feedback, it’s great to hear you received such a warm welcome. We’re pleased the team took the time to answer all your questions and helped make your introduction to Nissan a positive and enjoyable experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Nissan Sheffield

Ben was extremely helpful and knowledge.
I was kept in the loop and explained things so I was up to date of where the car progress was up to.
Ben was very polite and great customer service going above and beyond.
Overall good experience with Nissan Sheffield
Also James was very polite, good customer service and again ringing to check things with me and to explain the car journey
Thank you

July 31, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback.

We’re delighted to hear that Ben provided such helpful and knowledgeable support throughout your experience, keeping you fully informed and explaining everything clearly as your car progressed through the process.

It’s great to know that Ben’s polite and proactive approach, along with his commitment to going above and beyond, made such a positive impression. We’re also pleased to hear that James provided excellent customer service, taking the time to keep in touch and ensure you were fully updated every step of the way.

Thank you for choosing Nissan Sheffield. I’ll be sure to pass on your kind words to both Ben and James.

Kind regards,
Matthew

Rated 5 out of 5 stars

I was a bit unsure about going electric…

I was a bit unsure about going electric but I went to see a new Micra , went for a test drive with a saleswomen , she was fantastic , explained everything and to be honest I was blown away with the electric car so much so I ordered one straight away, I am over the moon with my Micra

July 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your wonderful feedback. We’re delighted to hear that your test drive experience helped put your mind at ease about making the switch to electric.

It’s fantastic to know that the salesperson took the time to explain everything clearly and that the drive left such a positive impression that you ordered your new Micra straight away. We’re thrilled to hear that you’re over the moon with your new car.

Kind regards,
Matthew

Rated 5 out of 5 stars

Helpful professional clear advice

Helpful professional clear advice. Makes purchase smooth and confident. Special mention Andy Clarke, Andrew Bilcliffe, and Jack ( sorry didn't get sir name) Makes the experience a pleasure. Would recommend Vertu Sheffield. " BEST" dealership. Also past experience service department personel very professional , clear and helpful.

July 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic review.

We are delighted to hear that you found the advice helpful, professional, and clear, and that your purchase was made smooth and straightforward as a result.

A special thank you for recognising Andy Clarke, Andrew Bilcliffe, and Jack. It's wonderful to know that their friendly and knowledgeable approach helped make your experience such a pleasure.

We're also pleased to hear your past experiences with our Service team have been equally positive. Thank you for your recommendation and for choosing Vertu Sheffield.

Kind regards,
Keith

Rated 5 out of 5 stars

Big thank you to richard

Big thank you to richard and the buisness manager at sheffield richard made everything easy few bits to iron out but great would definitely be back for another car so if your looking for another car see richard

July 13, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your great review.

We are delighted to hear that Richard and the Business Manager at Sheffield made the process easy for you. While there were a few details to iron out, it's fantastic to know the team provided a positive experience and earned your confidence for the future.

We'll be sure to pass on your kind comments to Richard and the team. Thank you for your recommendation, and we look forward to welcoming you back when it's time for your next car.

Kind regards,
Keith

Rated 5 out of 5 stars

Excellent service from the whole team…

Excellent service from the whole team and especially Ben who has been wonderful through the process of taking another Nissan car for my mobility needs. Very knowledgeable, friendly and professional throughout. Thankyou so much.

July 13, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

It was our first time getting a vehicle…

It was our first time getting a vehicle on motability and Heather help us through the process really well. She was friendly and helpful and made it an enjoyable experience.

July 13, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Ms Narain,

Thank you for your review. We're delighted to hear that Heather helped guide you through your first Motability journey and made the process so straightforward. It's great to know her friendly and helpful approach made the experience an enjoyable one.

Kind regards,
Danielle

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The team was professional, helpful, and made the whole process of buying my car straightforward and stress-free.
@ BEN HAYDON was top-notch
Highly recommended!

July 3, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service from start to finish and that the team made the process of buying your car straightforward and stress-free.

It’s especially great to know that Ben Haydon provided such top-notch support throughout your experience. I’ll be sure to pass on your kind words to him.

We truly appreciate your recommendation.

Kind regards,
Matthew

Rated 5 out of 5 stars

Great service

I purchased my EV van through Peter David and he was brilliant to deal with. Communication was excellent and he even gave up his day off to come in and exchange our vehicles. 100% recommend

July 4, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Tina,

Thank you for your fantastic feedback.

It's wonderful to hear that Peter was brilliant to deal with and kept communication excellent throughout the process. Going the extra mile to come in on his day off really shows his dedication to providing great customer service.

Thank you for your recommendation, and we hope you enjoy your new EV van.

Kind regards,
Danielle

Rated 5 out of 5 stars

The team at nissan made me feel welcome…

The team at nissan made me feel welcome and treated very well, through out my purchase.
Made sure i was familiar with the car on collection and follow up call to see how it was getting on with my car. 100 percent service from them

June 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Robert,
Thank you for your fantastic 5-star review!
We’re delighted to hear the team at Vertu Nissan Sheffield made you feel so welcome and looked after throughout your purchase. It’s great to know they took the time to ensure you were familiar with your new car and continued to support you with a follow-up call afterwards.
We really appreciate your kind feedback and hope you enjoy every mile in your new car.
Kind regards,
Kerry

Rated 5 out of 5 stars

Very polite professional service and…

Very polite professional service and kept me informed with the process of my new car couldn't wish for any better service excellent from bigging to end very satisfied

July 4, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Trevor,
Thank you for your fantastic 5-star review!
We're delighted to hear you received such polite and professional service and were kept informed throughout the process of getting your new car. It's wonderful to know everything exceeded your expectations from beginning to end.
We really appreciate your kind feedback and hope you enjoy your new car!
Kind regards,
Kerry

Rated 5 out of 5 stars

Brilliant

Heather, Jack and Andy were all so helpful and made the process so easy and showed us all details about car if had a 10 star would do that.

June 29, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback. We’re delighted to hear that Heather, Jack and Andy were so helpful and made the whole process easy for you.
It’s great to know they took the time to show you all the details of your new car and ensured you felt supported throughout. We truly appreciate your kind comments—and we’ll happily take that 10-star rating!
Kind regards,
Matthew

Rated 5 out of 5 stars

The team at Sheffield were helpful…

The team at Sheffield were helpful especially Ben who dealt with me, he knew I had a nissan pulsar so they are similar to the quashqia so he didn't talk about the complicated stuff which I wouldn't have understood anyway, he just kept things simple, 10 out 10 Ben, and thanks to Nissan Sheffield, note to Nissan head office, they need a bigger site at Sheffield Nissan!!! Joking aside they were brilliant, thanks Gavin Foster.

June 29, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning Gavin,

Thank you for your fantastic feedback, it’s great to hear Ben made everything easy to understand and tailored his approach to suit your needs. We’re delighted you found the experience so positive and appreciate your kind words about the team.

Kind regards,
Dean

Rated 5 out of 5 stars

A warm, friendly reception at Sheffield Nissan.

We were greeted warmly by Heather who has great inter personal skills and was fully capable of relating to a couple of old timers. She is very knowledgeable about the Nissan range of cars and answered alll our queries clearly and succinctly.

June 22, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning Mr West,

Thank you for your lovely feedback, it’s great to hear Heather gave you such a warm welcome and took the time to answer all your questions clearly. We’re pleased you found her knowledgeable and enjoyed the experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Brilliant service I told them what I…

Brilliant service I told them what I wanted and that is exactly what I got

June 25, 2026
Unprompted review
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Reply from Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

A very pleasant experience.

All the staff I had dealings with were polite, efficient & helpful, making the experience enjoyable & easy.
The main one, Bilal, also provided a few chuckles along the way, at the same time being respsctful of my "great" age!

June 29, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your kind feedback. We’re delighted to hear that the team made your experience enjoyable and straightforward with their polite and helpful approach.
It’s great to know that Bilal provided both professional support and a touch of humour along the way. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

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