Vertu Motors - Nissan Sheffield Reviews 

114
TrustScore 5 out of 5

4.8

Attercliffe Road, S4 7WW Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more

Company replied

Rated 5 out of 5 stars

Josh Levesley at Vertu Nissan Sheffield was excellent. Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car. Can highl... See more

Company replied

Rated 5 out of 5 stars

Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.

Company replied

Rated 5 out of 5 stars

We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale,... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Sheffield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, United Kingdom

  • 0344 659 3946

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(114)

13,378 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Vertu Sheffield

Ben helped us from our first appointment to choose the best car out of their range for our needs. He was knowledgeable and took the time to talk us through the different options available. Once the car was ordered we were kept up to date regularly via text, e-mail and phone call right upto the day of collection. Excellent Service, lovely friendly atmosphere in the show room.

March 11, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Jannette,

Thank you for taking the time to share such lovely feedback. I’m really pleased to hear how well Ben supported you from your very first appointment, helping you find the car that best suited your needs. His knowledge and the time he took to explain all the options clearly clearly made the process smooth and reassuring.

It’s great to know you were kept updated regularly right up to collection day — consistent communication makes such a big difference. I’m also glad the friendly atmosphere in the showroom added to the experience.

Thank you again for your kind words, and I hope you enjoy every mile in your new car.

Kind regards,
Dean

Rated 5 out of 5 stars

Good customer service.

March 9, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi there,
Thank you for your feedback. We're really pleased to hear you received good customer service during your visit. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

I found the whole experience a pleasure

I found the whole experience a pleasure . The salesman, Josh Levesley, was really thorough without being persuasive. He explained everything to me , nothing was too much trouble. I have bought my last three cars from Vertu and will carry on like this in the future. I'm delighted, many thanks.

March 9, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning

Thank you for taking the time to leave such a lovely review. I’m really pleased to hear the whole experience was a pleasure for you. It’s great to know Josh was thorough, clear, and supportive throughout, without ever making you feel pressured — that’s exactly the experience we aim to deliver.

We truly appreciate your continued loyalty over your last three cars, and I’m delighted to hear you plan to stay with us in the future. Your kind words mean a great deal to the team.

Many thanks once again.

Kind regards,
Dean

Rated 5 out of 5 stars

Andy was very helpful all way through…

Andy was very helpful all way through and kept me well updated throughout. He’s extremely friendly and nothing is too much trouble. Even down to the aftercare, everyone was spot on

March 2, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your great review. We’re delighted to hear that Andy was so helpful throughout the entire process, keeping you well updated and making everything feel effortless. His friendly approach and willingness to go the extra mile clearly made a real difference. It’s also wonderful to know the aftercare team were spot on. We really appreciate your feedback.
Kind regards,
Keith

Rated 5 out of 5 stars

Andy was brilliant was knowledgable

Andy was brilliant was knowledgable, patient and understanding throughout the whole process. When collecting the car he went through every aspect of its functions in detail. Overall genuinely great experience to buy from Vertu Sheffield

March 3, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Rory,
Thank you for leaving such a fantastic 5‑star review. We’re delighted to hear that Andy provided brilliant service throughout your experience. His knowledge, patience and understanding are qualities we’re incredibly proud of, and it’s great to know he took the time to go through every aspect of your new car in detail when you collected it.
We’re so pleased you had a genuinely great experience buying from Vertu Nissan Sheffield. Your feedback means a lot to the team.
Kind regards,
Liza

Rated 5 out of 5 stars

This is my fourth car I have had from…

This is my fourth car I have had from Bristol Street motors. The staff are very friendly and helpful.

February 19, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your lovely review. I’m delighted to hear that this is your fourth car from Bristol Street Motors and that our team has continued to be friendly and helpful throughout your visits. Your loyalty and kind feedback are truly appreciated.
Kind regards,
Matthew

Rated 5 out of 5 stars

Ben was excellent

Ben was excellent. New car ready on time. Thanks all, especially Ben ;)

March 2, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi JC,
Thank you so much for your brilliant 5‑star review! We’re delighted to hear that everything went smoothly and that your new car was ready on time. Ben will be especially pleased with your kind words — thank you for giving him a special mention!
We really appreciate you taking the time to share your experience with Vertu Nissan Sheffield.
Kind regards,
Liza

Rated 5 out of 5 stars

absolutely fantastic dealership

absolutely fantastic dealership. everything from start to finish was perfect. my dealer Ben went above and beyond to make the experience truly brilliant. id highly recommend nissan to anyone at all. thank you

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Emma,
Thank you for your fantastic 5‑star review. We’re delighted to hear that you had such an excellent experience at Nissan Sheffield. It’s wonderful to know that Ben went above and beyond to make the whole process perfect for you. Your kind words and recommendation mean a great deal to the team.
Thank you again for choosing us.
Kind regards,
Liza

Rated 5 out of 5 stars

Many thanks to Ben in Sheffield for a…

Many thanks to Ben in Sheffield for a fully comprehensive and bespoke handover

February 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your review. We're delighted to hear Ben provided a fully comprehensive and bespoke handover for you.
Kind regards, Keith

Rated 5 out of 5 stars

If I could give 10 stars I would!

After having a horrific experience at another garage, the guys at Nissan Sheffield have restored my trust in dealers. I travelled from Cardiff on the train to get the car. Brandon picked us up from the station and had even come in on his day off because it was the only day I could come. He was extremely friendly and not at all pushy. I felt at ease about parting with so much money!!
They took care of everything and I drove away as a very happy customer 😊

February 10, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Gail
Thank you for sharing your experience. We're so pleased to hear that the team at Nissan Sheffield were able to restore your trust in dealers after the difficult time you had elsewhere. It’s wonderful to know you travelled all the way from Cardiff and were supported from the moment you arrived — especially with Brandon coming in on his day off to pick you up from the station.
We’re delighted that you found him friendly, reassuring, and never pushy, and that you felt completely at ease throughout such an important purchase. It’s great to hear that everything was taken care of and that you were able to drive away as a very happy customer.
Your feedback means a lot to the team.
Kind regards
Dawn

Rated 5 out of 5 stars

great customer service

great customer service

January 31, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning, Itohan,
Thank you for taking the time to leave your feedback. We’re really pleased to hear that you received great customer service — it’s exactly the experience we aim to deliver for every visitor.
We appreciate your review and hope to welcome you back again in the future.
Kind regards,
Dean

Rated 5 out of 5 stars

From start to finish my experience with…

From start to finish my experience with Vertu Nissan Sheffield was excellent, it began with me seeing the van online, using the £99 reserve option is so easy and it gives you piece of mind you have first refusal . I arranged a test drive and the van was perfect, fantastic price and in great condition. The vehicle did have some minor scuffs and scratches and they were sorted. I dealt with Peter throughout the process and he was very professional and friendly.

January 31, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon.
Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Excellent Customer Service from Start to Finish

From start to finish the level of customer service given by Andy in Sales was excellent. The car I had originally seen on the website wasn’t quite what I was looking for. Andy found me an alternative and had it brought to my local branch. The car was of a higher spec but still within my price range. He handled all the paperwork making the part-ex and registration of the new vehicle easy for me. Always on hand to answer any queries and providing good detailed information on the vehicle including short videos. I cannot praise them enough.

January 31, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning, Linda.
Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Absolute fantastic service from start…

Absolute fantastic service from start to finish. Couldn’t be more happy with all the team at Sheffield. All were professional and handled everything I needed.

Would definitely recommend.

Big shout out to Josh, James and Steve👍

January 30, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning, Thank you so much for sharing such a fantastic review. It’s brilliant to hear that your experience was seamless from start to finish and that the whole Sheffield team took great care of you. Professional, helpful support is exactly what we aim for, so your feedback means a lot.
A big shout‑out passed straight on to Josh, James and Steve — they’ll be thrilled to know they made such a positive impact.
We really appreciate the recommendation and look forward to welcoming you back again in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Very helpful

Very helpful, very easy to do a deal with Richard was very helpful. Make sure you ask for Richard when purchasing a car.

January 22, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Professional Sales Experience

Having initially visited the dealership to enquire about a Qashqai our 1st point of contact, Jack was very knowledeable and put us at ease about any areas of concern we had.
After a later follow up call from Heather highlighting a campaign they had on the Qashqai, we visited to discuss the various offers. During this visit we were impressed by Heather's approach supported by her manager, Jack and quickly decided to commit to an order. The vehicle collection process was handled very professionally by Heather and we have been delighted with our new car.

January 16, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jack and the team. We hope to see you again soon. Happy motoring, Chloe

Rated 5 out of 5 stars

Josh was fantastic

Josh was fantastic - very helpful and supportive. Talked me through the process with clear timelines

January 15, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Josh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

The whole car buying and finance…

The whole car buying and finance experience at Vertu Nissan Sheffield was incredibly smooth from start to finish. The salesman Josh and business manager James both go above and beyond to find the perfect car and finance offer and I’m incredibly happy with my sparky new (used) Qashqai. Josh’s knowledge and communication throughout the process was top notch and I couldn’t recommend a trip to see him at Nissan Sheffield more!

January 23, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Josh & James were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

Arkward customer

We cancelled a recall be because car was getting worse sheffield nissan got us an earlier slot many thanks couldnt get a courtesy car thru motability had to rebook a slot with sheffiled nissan thanks ti staff for looking after us top marks booth/kennedy this is how to look after cystomers folks.

January 21, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

Vertu Nissan Sheffield

Vertu Nissan Sheffield team is a credit to Nissan. Especially Ben who helped us all the way for our new car.

January 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Mark. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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