Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more
Company replied
Josh Levesley at Vertu Nissan Sheffield was excellent. Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car. Can highl... See more
Company replied
Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.
Company replied
We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale,... See more
Company replied
Written by the company
Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had an awesome experience while picking out my car. The sales team also went all out to ensure that I had the best customer service.
Thanks Peter!

Reply from Vertu Motors - Nissan Sheffield
Excellent experience and advice from the staff at Nissan Vertu Sheffield especially Andy Billcliffe and Andy Clarke. They even spent time finding a reg' plate with our initials, what a fab team! and what a superb vehicle the Nissan Qashqai 1.5 E-Power N-Connecta.

Reply from Vertu Motors - Nissan Sheffield
I was treated with courtesy and patience and not pressurised into making a deal but given plenty of time to consider the offer. The salesman was very knowledgeable and was able to answer every question I had on the car and finance deal. I got a fair deal on the trade in car. Richard excelled in his knowledge of all the available options open to me. The premises was clean and tidy and the new car was immaculate, overall giving the impression of a company that cares for its customers. I would recommend them to anyone.

Reply from Vertu Motors - Nissan Sheffield
It was an easy straightforward process from start to finish. Everything was explained well and car delivered exactly when it was expected. No hard sell, just a pleasant experience.

Reply from Vertu Motors - Nissan Sheffield
Absolutely brilliant from start to finish . Great communication. Totally professional and friendly staff . I would recommend anyone to buy a car from Sheffield Nissan new or used .

Reply from Vertu Motors - Nissan Sheffield
Absolutely amazing service!!!
The whole team make you feel special.
Excellent customer service.
Friendly professional extremely helpful in every way.
Nothing too much trouble.
A special mention to Peter he was so patient and knowledgeable.
So pleased with my purchase.
Thank you so so much to the entire team.
Would highly recommend anyone looking for a new or used car to take a look.

Reply from Vertu Motors - Nissan Sheffield
I would highly recommend Vertu Nissan Sheffield. I recently purchased a Nissan Qashqai through part exchange, and the whole experience was excellent. The staff were professional, friendly, and took the time to answer all of my questions clearly, which gave me complete peace of mind when driving away. I feel confident not only in the quality of the car but also in the quality of service provided. A truly trustworthy dealership.

Reply from Vertu Motors - Nissan Sheffield

Reply from Vertu Motors - Nissan Sheffield
Had great service from Bilal and James at Sheffield Vertu Motors . Would go back again .
Only disappointing point was when they offered a trade in on my x trail , you lose too much even though car only 3 years old . So I just exchanged my wife’s car , which I / we are happy with . Thanks Bilal a gentleman

Reply from Vertu Motors - Nissan Sheffield
Not the sales team, it's the mechanics my issue is with.
My Nissan Juke 2.5 years of age, had began making a really weird rattling sound. Which most people who listened to it, had said to get it checked out !!
After booking it in at Vertu Sheffield, I was told there is no fault on it, so therefore had to pay £140 for the diagnostics.
They did say, it could be the turbo noise, which is normal.
Or something under the gearbox, (we are not prepared to drop out the gearbox, a 5 hour job) to find out. This is what I was told. We have previously owned 2 other vehicles both Nissan, with built in turbo, which never made any noise similar to the noise this motor makes.
I just feel ( due to being female and knowing nothing about motors) that I am being fobbed off .

Reply from Vertu Motors - Nissan Sheffield
Thankyou Jay & Steve but particularly Jay for the purchase of my nearly new van. The whole process from start to finish was absolutely seamless. Jay was super attentive and answered all my questions regarding the vehicle, warranty, servicing, preping the car to handover. I hate pushy sales people and these guys are not that - just genuine, down to earth real people. Normally, a large purchase like this would properly be stressing me out, but it wasn't - just the opposite in fact. Rest assured these guys will take care of you and Jay is an absolute legend who doesn't even get commission, so no incentive to hard sell. Lovely team who went above and beyond. Thanks again Jay & co. for such fantastic service and a great deal!

Reply from Vertu Motors - Nissan Sheffield
Very disappointed with used car sales team ,not maintaining promises as like offering . Looking forward with ombudsman.

Reply from Vertu Motors - Nissan Sheffield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.