Vertu Motors - Nissan Sheffield Reviews 

113
TrustScore 5 out of 5

4.8

Attercliffe Road, S4 7WW Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Ben was very good at taking us through all the options without being 'a pushy salesman' and it took only took 8 working days between saying yes and picking up the new car.

Company replied

Rated 5 out of 5 stars

Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... See more

Company replied

Rated 5 out of 5 stars

Josh Levesley at Vertu Nissan Sheffield was excellent. Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car. Can highl... See more

Company replied

Rated 5 out of 5 stars

We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale,... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Sheffield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, United Kingdom

  • 0344 659 3946

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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1-star

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4.8

All reviews

(113)

13,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to everyone at Virtu Nissan…

Thank you to everyone at Virtu Nissan Sheffield who helped us buy our Peugeot 208.
We would also like to give a special thanks to Richard Kelly who found the car for us and went through all the details.
We got the Peugeot 2 weeks later and after having the car for a monthcouldn’t be happier.
Oh and thanks for the coffees.

May 13, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Wendy,

Thank you for your lovely feedback, it’s great to hear you’re so happy with your car and that Richard made everything clear and easy throughout. We’re pleased you felt well looked after.

Kind regards,
Dean

Rated 5 out of 5 stars

Sales team helpful and kept us updated…

Sales team helpful and kept us updated on progress.

June 23, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Maggie,
Thank you for your fantastic 5-star review!
We’re delighted to hear the team were helpful and kept you well updated throughout.
We really appreciate your feedback and hope to welcome you back to Vertu Nissan Sheffield again soon.
Kind regards,
Kerry

Rated 5 out of 5 stars

5 star experience everyone was helpful…

5 star experience everyone was helpful on a very hot day we where supplied with portable fans and ice cold water.Nothing too misc trouble.
Thanks

June 23, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Alan,
Thank you so much for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Nissan Sheffield.
It’s great to know that the team looked after you so well, especially on a very hot day — making sure you were comfortable with fans and cold water is exactly the level of care we aim to provide. We’re also pleased to hear that the team were so helpful and that nothing was too much trouble.
Your kind feedback means a great deal to us, and we’re so pleased you had such a great experience. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Bought a new Nissan X Trail from…

Bought a new Nissan X Trail from Sheffield.
Great professional service from Josh Ashley - Sales.
Took me through all the steps needed to arrange everything and recommended any add ons to consider.

Call from Josh after few days to make sure I was happy with everything. I am.

If you are looking for a new Nissan, I drove all the way from Hereford for the best deal and the best service.

June 18, 2026
Unprompted review
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Reply from Vertu Motors - Nissan Sheffield

Hi Graham,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience purchasing your new Nissan X‑Trail from Vertu Nissan Sheffield.
It’s wonderful to know that Josh Ashley provided professional and supportive service throughout, guiding you through each step and helping you consider the right options for your needs. We’re especially pleased to hear that he followed up after your purchase to ensure everything was perfect — that level of care is exactly what we aim to deliver.
We really appreciate you travelling all the way from Hereford to see us, and it’s fantastic to hear that you felt it was worth the journey for both the service and the deal.
Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on to Josh. If you ever need anything in the future, we’re always here to help. Enjoy your new X‑Trail!
Kind regards,
Liza.

Rated 5 out of 5 stars

Really helpful and friendly service…

Really helpful and friendly service given by Ben Haydon from start to end, small issue with the model being changed while I was waiting but was very quickly rectified, Ben has gone above and beyond to make sure I am satisfied, other staff were also very friendly and made sure I knew I could contact them at any time. All in all very happy with Vertu Nissan Sheffield!

June 16, 2026
Unprompted review
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Reply from Vertu Motors - Nissan Sheffield

Good afternoon Leon,

Thank you for your great feedback, it’s fantastic to hear Ben provided such helpful and friendly support throughout and went the extra mile to resolve everything quickly. We’re pleased you felt well looked after.

Kind regards,
Dean

Rated 5 out of 5 stars

Excellent service from Bilal Nissan…

Excellent service from Bilal Nissan dealership Sheffield.
Smooth transaction, very happy with purchase.

May 30, 2026
Unprompted review
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Reply from Vertu Motors - Nissan Sheffield

Good morning Liz,

Thank you for your review. It’s great to hear you had a smooth transaction and are very happy with your purchase. Bilal will be delighted to know his service made such a positive impression.

Kind regards,
Dean

Rated 5 out of 5 stars

Extremely helpful and informative

From start to finish Josh was a great help. Once he found out I had a problem with walking, he did me a video of the car I was interested in. Showed me everything from the tread of the tyres to all the gadgets on the dashboard.

May 16, 2026
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Reply from Vertu Motors - Nissan Sheffield

Hi Paula,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that Josh provided such excellent support throughout your journey at Vertu Nissan Sheffield.
It’s especially wonderful to know that he went the extra mile by creating a detailed video to help you explore the car, ensuring you felt comfortable and fully informed despite your mobility difficulties. That level of care and consideration is exactly what we strive to deliver for all our customers.
Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on to Josh. If you ever need anything further, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Fantastic service from Andrew…

Fantastic service from Andrew Billcliffe, quick and easy process, managed to get my car earlier than expected. All the staff friendly and approachable. Would recommend vertu nissan for there friendly and professional service.

May 13, 2026
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Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback.
We’re delighted to hear that Andrew Billcliffe provided such excellent service and made the whole process quick and easy for you. It’s great that he was able to arrange for your car to arrive even earlier than expected — always a lovely bonus!
We’re also really pleased to know that you found all of the team friendly and approachable, as delivering a welcoming and professional experience is so important to us.
Thank you for your recommendation, it truly means a lot.
Kind regards,
Keith

Rated 5 out of 5 stars

Great customer service!!!!

As we entered the the showroom was made to feel welcome.
Andy and James made us comfortable and from start to finish, helped us with all the paperwork and even came on his day off to transfer the car to us.
Went through all the cars features and made sure we we're happy with everything before we left with car.
Thankyou for a great service can't recommend you guys enough.

May 29, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Mohinder,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you felt so welcome from the moment you arrived at Vertu Nissan Sheffield.
It’s wonderful to know that Andy and James made you feel comfortable throughout and supported you from start to finish — from helping with the paperwork to going the extra mile by coming in on a day off to complete the handover. We’re also really pleased that they took the time to talk you through all the car’s features and ensure you were completely happy before driving away.
Your kind words and recommendation will mean a great deal to the team. Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Rated 5 out of 5 stars

Great service from start to finish.

May 30, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your great feedback. We’re delighted to hear you received excellent service from start to finish. It’s wonderful to know your experience was so smooth and positive.

Many thanks,
Chloe

Rated 5 out of 5 stars

Polite and quick process

​I had a great experience buying my car from Nissan Sheffield. The entire process was quick, smooth, and highly professional from start to finish.
​A special thanks to Ben H., who handled my request perfectly. He was incredibly helpful, answered all my questions, and made sure everything was sorted out without any hassle.
​If you are looking for a stress-free car buying experience, I highly recommend visiting this dealership and asking for Ben Hollick!

May 28, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback! We’re delighted to hear that you had such a great experience buying your car from Nissan Sheffield, and that everything was quick, smooth, and professional from start to finish.
It’s especially pleasing to know that Ben H. took such great care of you — providing helpful guidance, answering all your questions, and making the whole process hassle-free. He’ll be thrilled to receive your recommendation and kind words.
We really appreciate you taking the time to share your experience, and we hope you enjoy every mile in your new car!
Kind regards,
Keith

Rated 5 out of 5 stars

Very helpful staff

Initially spoke to James the business manager who was very helpful.
When I arrived to view the vehicle I was met by Bilal.
He was very helpful and polite from the start. He took time to answer all our questions in detail and was patient throughout.
He was knowledgeable about the vehicle and explained things to us in a way that was easy to understand.
He also included my wife and son in all discussions as he knew it was a car for the family.

May 21, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Graham,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at Nissan Sheffield.

It’s wonderful to know that both James and Bilal provided such helpful and professional support, taking the time to answer all of your questions thoroughly and ensuring everything was clearly explained. We’re especially pleased that Bilal made your whole family feel included throughout the process—that really makes a difference.

Your kind feedback will mean a lot to them and the wider team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Rated 5 out of 5 stars

Well done Motability Nissan…

I used my usual Motability Nissan dealer for my 3rd Duke. The service has always been very friendly and helpful. This time I was dealt with by Heather Pearson who was lovely making the whole experience happy and uplifting.

May 20, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Heather was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Had help early as my car broke before…

Had help early as my car broke before getting new one and got a good deal excellent sales assistant heather did everything and beyond to help very happy with the whole experience thankyou

May 18, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

We went into Sheffield Nissan and never…

We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale, everything was explained in detail and gave us copies to review at home. We would highly recommend recommend Vertu and Sheffield Nissan excellently represented by Josh

May 16, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Phill
Thank you for your wonderful feedback. We're delighted to hear that your visit to Sheffield Nissan was such a positive experience. It’s great to know that you never felt any pressure and that Josh Ashley took the time to understand what you were looking for and guide you through your options.

We're especially pleased that everything was explained clearly and that you were given the opportunity to review the details at home — that transparency is something we truly value.

Your recommendation means a great deal to us, and we’re proud to hear that Josh represented Vertu Sheffield Nissan so excellently.

Kind regards
Dawn

Rated 5 out of 5 stars

Recently bought a BMW from Virtu Nissan…

Recently bought a BMW from Virtu Nissan at Sheffield. Josh was super friendly and helpful the entire process and made sure I was happy with everything. Also big thanks to James and Jamie who were just as helpful! Wonderful experience from start to finish would definitely recommend this dealership

April 30, 2026
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Reply from Vertu Motors - Nissan Sheffield

Hi Daisy,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re absolutely delighted to hear that you had such a wonderful experience at Vertu Nissan Sheffield.
It’s great to know that Josh was super friendly and helpful throughout the entire process and made sure you were happy every step of the way. Your kind words for James and Jamie are also really appreciated — they’ll be pleased to hear they made a positive difference too.
Thank you for your recommendation and for choosing Vertu Motors. We hope you enjoy every mile in your BMW.
Kind regards,
Liza.

Rated 5 out of 5 stars

Good experience all round

Stress free experience which is what is needed and its what I recieved. Great staff from start to finish. Everything was fine and dandy. Thanks to everyone.

April 29, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Dennis,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that your experience at Vertu Nissan Sheffield was completely stress‑free — that’s exactly what we strive to deliver.
It’s great to know that the team looked after you well from start to finish and that everything went smoothly for you. Your kind words will be greatly appreciated by everyone involved.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Rated 5 out of 5 stars

Van purchase through a difficult time

I stumbled across Vertu by accident after months of trying to find a van that actually ticked all my boxes. Having been messed around by several other nationwide dealers (in particular one with 5 sides) with vans that were advertised but not even available for months I was beginning to give up. Have to say from the very first contact to the delivery of the van Vertu Nissan Sheffield have been a breath of fresh air. Can't put into words how nice it has been dealing with Peter there after all my other experiences, totally professional and 100% open and honest which makes a nice change. Everything he said he would do he did, he explained from my 1st enquiry the van wasn't in for a few days and had to go through various procedures, at every point I was kept updated, videos sent of before and after of various bits. Travelled up there to test drive and buy the van there and then, fair price offered for mine in Part Ex, at this point we encountered a bit of a hiccup in proceedings, one we had both missed, well I had originally spotted it but forgot to highlight. Again Peter went above and beyond to sort the situation offering several solutions as the van needed a recall to be carried out. As promised he got the work sorted quickly and then had the van delivered to me. Can't recommend Vertu enough I wouldn't hesitate to buy from them again, open, honest and really helpful. Most of all it's a lovely van :) Excellent customer service which is getting harder to find these days.

May 6, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Pars,

Thank you for taking the time to share such a detailed review. It’s great to hear that after a frustrating search elsewhere, your experience with Vertu Nissan Sheffield was such a positive change and that everything from first contact through to delivery felt open, honest, and well managed. We’re really pleased you felt kept informed throughout, especially with the updates and videos, and that the test drive, part exchange, and eventual delivery were handled professionally.

It’s especially good to hear how the situation with the recall was dealt with and that you felt supported with clear solutions and quick action. Knowing the whole process restored confidence and ended with a van you’re genuinely happy with means a lot. Thank you for your recommendation and for sharing such thoughtful feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Excellent service received from Richard…

Excellent service received from Richard Kelly at Vertu Nissan Sheffield. New car deal discussed, agreed, completed and in my hands in less than 2 weeks . Kept in the loop at all times and always helpful throughout. My 6th car via Nissan

May 4, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon,

Thank you for your feedback. It’s great to hear that Richard provided such excellent service and kept everything moving smoothly from discussion to delivery in under two weeks. Being kept informed and well supported throughout makes all the difference, and it’s especially rewarding to know this was your sixth car with Nissan.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Very positive experience with vertu

Very positive experience with vertu
Couldn't have been any better and can't do enough for you very welcoming
Andrew Billcliffe (nissan Sheffield) was great very professional and knowledgeable made us feel valued and comfortable as customers which means a lot as had some bad experiences with other car dealerships in the past
So thank you to vertu motors and we love our car

March 30, 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you so much for taking the time to leave this fantastic 5‑star review. We’re absolutely delighted to hear that your experience at Vertu Nissan Sheffield was such a positive one.
It’s great to know that Andrew made you feel so welcome, valued, and comfortable throughout — especially after past experiences elsewhere. His professionalism and knowledge clearly made a real difference, and he’ll be thrilled to read your kind words.
We’re so pleased to hear that you love your new car and that the team couldn’t have done more for you. Thank you again for choosing Vertu Motors and for trusting us with your purchase.
Kind regards,
Liza.

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