This is the first time i have used Vertu motors and the staff in the Chesterfield branch have been fantastic. They guided me through every part of the procedure and kept me informed at all times.... See more
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1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB
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This is the first time i have used Vertu motors and the staff in the Chesterfield branch have been fantastic. They guided me through every part of the procedure and kept me informed at all times.... See more
Company replied
Picked up my Skoda Kamiq today and had the pleasure of being looked after by Susan Fairchild in sales from start to finish - everything was dealt with swiftly and efficiently from my initial enquiry t... See more
Company replied
Just picked up my new car from Vertu Motors Chesterfield. Easy straight forward process from test drive, to order to delivery including trade in - a new car package I was happy with overall. Susan... See more
Company replied
From start to finish everything went perfectly, I ordered the Skoda Kamiq Monte Carlo in phoenix Orange (which is my mums favourite colour) from Vertu Skoda Chesterfield and unbeknown to mum who was u... See more
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1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom
Replied to 95% of negative reviews
Typically replies within 24 hours
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This is the first time i have used Vertu motors and the staff in the Chesterfield branch have been fantastic.
They guided me through every part of the procedure and kept me informed at all times.
A massive shout out to Rebecca for her support and a big thank you to Rob for the excellent customer service they gave me, and lastly a thank you to the lady who called me to explain something and i believe her name was Sharon.
Thank you for making this a good experiance Vertu Motors and well done to all staff above for there excellent Customer service.

Reply from Vertu Motors - Skoda Chesterfield
Jordan was really helpful and knowledgeable, talking through all the options and answering all our questions when buying our new Skoda, really pleased with it.

Reply from Vertu Motors - Skoda Chesterfield
Well looked after by Scott at Vertu Chesterfield. Car was delivered earlier than expected. Fourth Skoda, well impressed.

Reply from Vertu Motors - Skoda Chesterfield
Picked up my Skoda Kamiq today and had the pleasure of being looked after by Susan Fairchild in sales from start to finish - everything was dealt with swiftly and efficiently from my initial enquiry to collecting the car today. There was an issue with the valeting so I had to wait quite a bit longer than expected when I arrived, but again Sue dealt with it all and apologised profusely for the delay - she even came to collect me from the train station when I arrived. Would absolutely recommend Skoda Chesterfield (and in particular, Sue!) am super impressed with my new car - love it!!

Reply from Vertu Motors - Skoda Chesterfield
From start to finish everything went perfectly, I ordered the Skoda Kamiq Monte Carlo in phoenix Orange (which is my mums favourite colour) from Vertu Skoda Chesterfield and unbeknown to mum who was under the impression it was either white or dark blue and not even a Monte Carlo specification. I asked the salesperson (Susan) if we could surprise mum by covering the car before she arrived and Susan went to every effort to make this a special handover with even putting a red bow on the bonnet of the covered car. It all went perfectly, mum was overwhelmed and we had tears, ever since we have started buying Skodas this has been mums dream to have this colour and to top it off literally it even came with a panoramic room.Brilliant experience. 10 out of ten for Susan

Reply from Vertu Motors - Skoda Chesterfield
Susan was extremely friendly, informative and supportive of my indecision and questions. Everything was explained in a simple and understandable manner making decisions easy to make. The system to validate documents was simple and the digital communication was excellent. The collection of the vehicle was easy, it was fuelled and ready to drive away at the time agreed.
Thank you to all involved.

Reply from Vertu Motors - Skoda Chesterfield
I had a great experience with Vertu Chesterfield. From the moment I first called them, Ant couldn’t have done more to help me with this vehicle. Professional, knowledgable and very patient when I embarrassingly confused some numbers. Nothing felt like it was a problem. Thanks all.

Reply from Vertu Motors - Skoda Chesterfield
Just picked up my new car from Vertu Motors Chesterfield. Easy straight forward process from test drive, to order to delivery including trade in - a new car package I was happy with overall.
Susan Fairchild dealt with me from initial enquiry to collection. This is my second new Skoda - and should I make it a third I’d definitely consider and recommend Vertu Motors Chesterfield.

Reply from Vertu Motors - Skoda Chesterfield
Outstanding customer service. Courtney (the sales woman) at Skoda Chesterfield was extremely friendly, she always had a smile on her face when dealing with her, she went above and beyond to ensure she got the perfect car for me. The deal itself was easy and hassle free, thanks again Courtney :)

Reply from Vertu Motors - Skoda Chesterfield
Bought my new Škoda Elroq from Chesterfield Škoda it was an amazing experience. Love the car and it’s saving me a fortune so glad we went electric and the team at Chesterfield were fantastic. See you for my next car

Reply from Vertu Motors - Skoda Chesterfield
The whole process of making the purchase and collecting the car straightforward and went without a hitch. Rob was always courteous and ensured we were kept informed of everything throughout.

Reply from Vertu Motors - Skoda Chesterfield
This is the 4th car I have had through Skoda Chesterfield and every time it has been a pleasure to deal with them. It's the second car purchase organised by Rob and he has been incredibly helpful from start to finish on both occasions. Definitely recommend.

Reply from Vertu Motors - Skoda Chesterfield
I initially reserved my Peugeot 508 estate and agreed a deal with the salesman Jordan. However, the sale of my car was considerably delayed. Despite this Vertu agreed to retain my reservation til the sale was eventually completed. Thereafter all arrangements went to plan, the car was as advertised and 3 months in I am delighted with the car. Grateful thanks to Jordan for his patience and efficiency.

Reply from Vertu Motors - Skoda Chesterfield
From the very first interaction with Robert Hardy he was very welcoming and very helpful. Robert asked what we were looking for and was able to help with towing capabilities though out Skodas range as we needed a capable vehicle to tow our caravan.
Robert showed us the Kodiaq range and we fell in love with the vehicle we purchased .

Reply from Vertu Motors - Skoda Chesterfield
Scott was very helpful and knowledgeable from the 1st time we met him when we were first looking for a new car right through until the day it arrived. He kept us updated throughout the delivery process, was very open an honest about any potential delays, although it was only delayed just a couple of weeks from the estimated delivery date. He helped us set up the car and guided us through all the features and could not have been anymore helpful. Great service and customer care. Many thanks.

Reply from Vertu Motors - Skoda Chesterfield
Our experience was excellent. Jordan dealt with all our questions efficiently and when we had decided to buy the car he organised all we had to doe quickly and thoroughly.

Reply from Vertu Motors - Skoda Chesterfield
The amazing Courtney made the experience a breeze... couldn't do enough for us.. we were considering another outlet nearer to us for a test drive ...as Vertu motors are quite away from us ...but the customer service failed miserably.. but when I spoke to Courtney she said "no problem I'll fetch the car to you for a test drive"..then upon meeting the lovely Courtney.. it was decided immediately that I wouldn't deal with or go anywhere else... thank you very much Courtney for all your help and support

Reply from Vertu Motors - Skoda Chesterfield
The online reservation process worked well, but I needed more time and a long travel, so my contact Susan suggested a refundable deposit, to make the vehicle dedicated for my test drive visit.
Then she picked me up from the hotel and ensured I was good to go. The test drive was great, covering a wide range of road types. Then our agreed sale price was settled with no hiccups and the car was topped right up, ready for the journey home.
A very professional and friendly experience.
Oh, and she phoned next day to make sure I got back with no issues... thank you!

Reply from Vertu Motors - Skoda Chesterfield
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All round good service, a really smooth transaction and a great car

Reply from Vertu Motors - Skoda Chesterfield
Amazing support from Rob Hardy at the Chesterfield Skoda branch. Super friendly and helpful, didn't make everything too serious but was professional when needed to be. Even going to meet me on his day off to pick my new car up which he absolutely didn't have to do. Much better experience than I've ever had at other dealerships

Reply from Vertu Motors - Skoda Chesterfield
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