I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... See more
Company replied
1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB
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I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... See more
Company replied
Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... See more
Company replied
We purchased our car from Vertu chesterfield after seeing it online.we went to view the car and the sales team were very helpful.the whole process of buying the car was so easy and a special thank you... See more
Company replied
Bought a second hand Škoda Elroq part exchange. Anthony was good to deal with. When I picked the car up Scott was very helpful especially when it developed a fault. The team got it sorted straight awa... See more
Company replied
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1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom
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Excellent service from the whole team who worked hard to ensure that the experience of buying a car was positive and pleasurable. Both Susan and Richard went above and beyond to make sure that every step of the process was seamless. Thanks.

Reply from Vertu Motors - Skoda Chesterfield
Great people to work!!!
Quick and easy to buy a new car!!!

Reply from Vertu Motors - Skoda Chesterfield
Excellent service as always fron the Chesterfield branch. Great trade in deal, a lovely package of extras, and a sparkling new car!! Swift and efficient service from Rob Hardy, and a drink of tea in a real cup! Thanks for a great experience!!

Reply from Vertu Motors - Skoda Chesterfield
Rob was extremely helpful from start to finish and he made the experience as easy as possible. I will definitely be returning customer when it’s time to switch my car.

Reply from Vertu Motors - Skoda Chesterfield
Straight dealing, and flexible in accommodating to our particular needs.

Reply from Vertu Motors - Skoda Chesterfield
Where to start!
After visiting several car sales showrooms in the Midlands in the past few weeks,and being disappointed by the poor and unappealing service of many, it was an incredibly refreshing change to come upon Skoda Vertu in Chesterfield and their conscientious Team.
From the very beginning of my contact with young Mr Scott Yates, I received a very friendly and professional service. I would go as far as saying "above and beyond"
This ethos of excellent customer service, is a credit to Vertu Motors, and I can only thank Scott, who took me through the process, and his Team who prepared the vehicle to such a high standard.
Thank you all, Vertu Skoda Chesterfield.

Reply from Vertu Motors - Skoda Chesterfield
Regular updates, clear guidance and attentive customer service

Reply from Vertu Motors - Skoda Chesterfield
My wife and I received a 'VIP' invitation to a 'VIP' event. I even received a call when I was still on holiday inviting us to their 'VIP' event. We turned up and were totally ignored. They didn't even have a receptionist or someone to say, 'Hello'. After standing around like lemons for about 45 mins, we left. We bought a car at Rainworth Skoda instead. We were welcomed immediately. If you want a Skoda, don't waste your time and fuel going to Chesterfield.

Reply from Vertu Motors - Skoda Chesterfield
Bought a car online for the 1st time. Susan at Vertu Motors was helpful throughout and made the whole process simple and straightforward. I would thoroughly recommend Vertu Motors.

Reply from Vertu Motors - Skoda Chesterfield
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