I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... See more
Company replied
Location
Switch location1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... See more
Company replied
We purchased our car from Vertu chesterfield after seeing it online.we went to view the car and the sales team were very helpful.the whole process of buying the car was so easy and a special thank you... See more
Company replied
Bought a second hand Škoda Elroq part exchange. Anthony was good to deal with. When I picked the car up Scott was very helpful especially when it developed a fault. The team got it sorted straight awa... See more
Company replied
Company details
About Vertu Motors - Skoda Chesterfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom
- 0344 659 6339
4.8
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Completely stress free
Susan made the whole experience so easy! Love the new car and highly recommend vertu motors, chesterfield, specifically Susan for sorting everything out. It was hassle and stress free from start to finish!
March 14, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Maryann,
Thank you for your fantastic 5-star review. We’re delighted to hear that Susan made the whole experience so easy for you. It’s wonderful to know you’re loving your new car and that the process was completely hassle‑free from start to finish.
Your high recommendation means a great deal to us, and Susan will be thrilled to hear your kind words. Thank you again for choosing Škoda Chesterfield.
Kind regards,
Liza
Yet again first rate service from the…
Yet again first rate service from the sales department. They were able to supply a vehicle that had all the specification that I required and all within 2 weeks of visiting the dealership
I'm a bit of a technophobe and do not have access to a computer . Rob was able to sort out all the on line forms for me. The handing over procedure was very informative with all controls on the car explained
At no time was I pressured into purchasing any extras.
Also told that I could contact them at anytime if I had any problems.
Overall a very good service. Hence the reason for being a customer for over 12 years
March 3, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Jon,
Thank you for leaving such a fantastic 5‑star review. We’re delighted to hear that you received first‑rate service once again from the team at Skoda Chesterfield. It’s great to know they were able to source a vehicle with all the specifications you needed within just two weeks.
Rob will be especially pleased to hear your kind words — we're glad he could take care of all the online paperwork for you and make the process as smooth and stress‑free as possible. It’s also wonderful to hear that the handover was clear and informative, with no pressure to purchase any extras. Knowing you can contact the team anytime for support is exactly the experience we aim to provide.
Your loyalty over the past 12 years means a great deal to us. Thank you for continuing to place your trust in the team.
Kind regards,
Liza
Super salesman at Skoda Chesterfield.
Car salesman can often be tarred with the same brush as being pushy and sales driven but my experience with salesman Antony Brown at Vertu Skoda in Chesterfield was nothing but impeccable from start to finish. I was buying a second hand Mitsubishi and was given his total attention throughout the sales process. It was a refreshing experience throughout so thank you Antony Brown your manner was refreshing.
March 2, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Colin,
Thank you so much for your fantastic 5‑star review. We’re delighted to hear that your experience with Antony Brown at Vertu Škoda Chesterfield was impeccable from start to finish. It’s wonderful to know that you felt fully supported and given his complete attention throughout the process — especially when purchasing a second‑hand Mitsubishi.
Your comments about Antony’s refreshing, non‑pushy approach truly mean a lot, and he’ll be thrilled to receive your feedback. We’re so pleased that the experience stood out for all the right reasons.
Thank you again for taking the time to share your kind words.
Kind regards,
Liza
They were very busy and we were a bit…
They were very busy and we were a bit late due to traffic. We were met and made comfortable with a coffee as soon as as we arrived..
We were there a bit longer than usual but as I said they were very busy.
February 27, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Hannah,
Thank you for taking the time to leave us a lovely 5‑star review. We’re really pleased to hear that, despite the team being busy and your slight delay due to traffic, you were welcomed warmly and made comfortable on arrival.
We appreciate your patience during the visit and are glad that our colleagues ensured you were looked after throughout. Your feedback means a lot to us.
Kind regards,
Liza
Excellent
Courtney, who I dealt with at Vertu was helpful and knowledgeable throughout. A personal issue arose which could have adversely affected the purchase, but it was able to be overcome by her and Vertu's understanding and willingness to be flexible with arrangements. Thank you for a professional and courteous job!
February 23, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon Chris,
Thank you for taking the time to leave this review. I'm really pleased to hear that Courtney supported you so well and that her knowledge and flexibility helped keep everything on track, even when a personal issue arose. It’s great to know the team’s understanding made a positive difference to your experience.
Kind regards,
Dean
We’ve used this dealer several times…
We’ve used this dealer several times and feel we’ve always had a great deal with excellent service. The dealer values our custom and helps us find the deal we want. The salesman has always been in regular contact throughout our purchases, keeping us up to date along the way. We will no doubt, return for another experience in the future. We'd particularly like to thank Robert Hardy, the salesman.
February 23, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for your fantastic review. We're delighted to hear that you’ve consistently received great deals and excellent service from the team. It’s wonderful to know you feel valued and well‑supported throughout each purchase, with clear communication every step of the way. We truly appreciate your loyalty and look forward to welcoming you back in the future.
Kind regards,
Keith
A smooth process from start to finish
A smooth process from start to finish. Rob our salesman was very knowledgeable and listened to our every need.
February 10, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Nick
Thank you for your lovely feedback. We're delighted to hear that everything went smoothly from start to finish, and that Rob was knowledgeable and attentive to your needs throughout the process. Your comments are greatly appreciated.
Kind regards
Dawn
High quality service and product
Ant Brown was absolutely spot on. His attention to detail was second to none.He made the whole process a great experience, helping us to make the choice that was right for us. He was approachable we liked his quiet manner, he managed and explained the whole process effectively and efficiently. The showroom environment was good, it was easy to look at the different models and get a feel for what matched the car we were losing. We were having nightmare with insurance, repairers etc and described our experience of engaging with Ant and Vertu as being a haven
February 6, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for sharing such an outstanding review. We’re delighted to hear how well Ant looked after you throughout the entire process. His attention to detail, calm and approachable manner, and clear explanations are exactly what we aim to deliver, and it’s great to know he helped you make the choice that felt right for you.
We’re also pleased the showroom environment made it easy to explore your options, especially during what sounds like a stressful time with insurance and repairs. Knowing that Ant and the Vertu team felt like a “haven” really means a lot to us.
Thank you again for your lovely feedback.
Kind regards, Keith
Provide your feedback on BizChat
Excellent knowledge and presentation…
Excellent knowledge and presentation making purchase easy and enjoyable
January 27, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for your feedback. We're delighted to hear that the excellent knowledge and presentation you received made your purchase both easy and enjoyable. Providing a clear and confident experience is something we take great pride in, and it’s wonderful to know this came through so strongly for you.
Kind regards,
Matthew
I have received a first class service…
I have received a first class service from the minute I walked into the showroom and sitting down with Scott, to the journey through to picking up my car, couldn't have asked for anything else, a pleasure dealing with him and Vertu Skoda.
January 31, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Scott was great
Scott was really helpful & made it a simple smooth process
January 30, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Absolutely first class
Absolutely first class
The car is just as described , it was absolutely stunning condition!
Was valeted correctly ( not many garages even bother )
I turned down 2 cars before this one an took salesman’s word it was like new - it was , couldn’t find a mark anywhere on car , it was serviced before collection as promised with print out service history left for me. Tbh everything salesman said he would do he did .
I genuinely believe I got the best GTD in uk
January 29, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good morning. Thank you for taking the time to leave such an outstanding review. We’re thrilled to hear that the car exceeded your expectations and arrived in truly stunning condition. It’s great to know the valet, preparation and service history were all completed exactly as promised.
Your comments about trusting the salesperson’s word mean a lot — delivering on every commitment is something we take very seriously, so it’s fantastic to hear that everything matched what you were told. Turning down two other cars and then finding one that felt “like new” is a brilliant outcome.
Enjoy your GTD — it certainly sounds like you’ve found something special. We really appreciate your feedback and hope to welcome you back in the future. Kind regards, Kerry
great communication an great customer…
great communication an great customer service
January 29, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon. Thank you so much for the 5‑star review! We’re really pleased to hear you experienced great communication and excellent customer service during your visit.
Your feedback means a lot to the team here at Škoda Chesterfield, and we hope to welcome you back again soon. Kind regards, Kerry
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon Stanley. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Reply from Vertu Motors - Skoda Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Excellent Experience
The car purchased was bought as a surprise to be collected on Xmas eve. Our salesman Rob did an excellent job of going along with the surprise, and had everything ready on Xmas eve.
We love the car and would highly recommend Vertu Skoda Chesterfield and Rob.
December 24, 2025
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Rob and the team. We hope to see you again soon. Happy motoring, Chloe
I visited a few times before choosing
I visited a few times before choosing, each time I spoke to someone different they all gave me their honest opinion and the vehicle that matched my needs. I also did my own research and agreed and opted for a Kodiaq.
They wanted to match to my needs to not the price tag.
December 24, 2025
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good morning, Sadie .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Helpful Sales Assistant Jordan Fanshawe
Had the car I wanted, good trade in experiance.
December 5, 2025
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My type of dealership
I have dealt with this dealership for several years and several new Skoda’s for my self and family. I find the staff specifically Richard Green very helpful and they remember you each time you visit the facility. They are very professional and understand their customers and the customer needs. Many thanks.
November 29, 2025
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good morning Richard. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richard and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
So pleased with my Audi Q3!
I purchased my Audi Q3 from the ŠKODA Chesterfield branch and it was a quick and easy process which I loved. Ant was amazing. Kept in touch with me throughout it all so I was always in the loop with my purchase.
Would definitely recommend. Got a cute little coin key ring on my keys too!
November 29, 2025
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you so much for your kind words! We are so happy to hear that Ant was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.