Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... See more
Company replied
Location
Switch location1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... See more
Company replied
We purchased our car from Vertu chesterfield after seeing it online.we went to view the car and the sales team were very helpful.the whole process of buying the car was so easy and a special thank you... See more
Company replied
Bought a second hand Škoda Elroq part exchange. Anthony was good to deal with. When I picked the car up Scott was very helpful especially when it developed a fault. The team got it sorted straight awa... See more
Company replied
Company details
About Vertu Motors - Skoda Chesterfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom
- 0344 659 6339
4.8
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An exceptional experience
I had a great experience with Vertu Chesterfield. From the moment I first called them, Ant couldn’t have done more to help me with this vehicle. Professional, knowledgable and very patient when I embarrassingly confused some numbers. Nothing felt like it was a problem. Thanks all.
May 13, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Gwyn,
Thank you for your fantastic 5-star review! We’re delighted to hear you had such a great experience with the team at Skoda Chesterfield.
It’s great to know that Ant provided such professional, knowledgeable and patient support throughout—especially while helping to make everything clear and easy for you. We’ll be sure to pass on your kind feedback, as it will mean a lot to him.
We really appreciate you taking the time to share your experience and your thanks to the wider team.
Kind regards,
Kerry
Just picked up my new car from Vertu…
Just picked up my new car from Vertu Motors Chesterfield. Easy straight forward process from test drive, to order to delivery including trade in - a new car package I was happy with overall.
Susan Fairchild dealt with me from initial enquiry to collection. This is my second new Skoda - and should I make it a third I’d definitely consider and recommend Vertu Motors Chesterfield.
May 6, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi David,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that picking up your new car from Vertu Škoda Chesterfield was such a smooth and straightforward experience from test drive through to delivery and trade‑in.
It’s wonderful to know that Susan supported you from your initial enquiry right through to collection, and that you were happy with the overall package. Your continued loyalty to Škoda and kind recommendation of Vertu Motors Chesterfield really mean a lot to the team.
Thank you again for choosing Vertu Motors. We hope you enjoy many happy miles in your new Škoda — and we’d be delighted to welcome you back if there’s ever a third!
Kind regards,
Liza.
Outstanding customer service
Outstanding customer service. Courtney (the sales woman) at Skoda Chesterfield was extremely friendly, she always had a smile on her face when dealing with her, she went above and beyond to ensure she got the perfect car for me. The deal itself was easy and hassle free, thanks again Courtney :)
May 5, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon Danny,
Thank you for your brilliant feedback. It’s fantastic to hear that Courtney made such a positive impression with her friendly approach and genuine commitment to finding the perfect car for you. We’re really pleased the process felt easy and hassle‑free, and that you felt so well looked after from start to finish.
Your kind words will mean a lot to Courtney, and we appreciate you taking the time to share your experience.
Kind regards,
Dean
Bought my new Škoda Elroq from…
Bought my new Škoda Elroq from Chesterfield Škoda it was an amazing experience. Love the car and it’s saving me a fortune so glad we went electric and the team at Chesterfield were fantastic. See you for my next car
September 1, 2025
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Rachel,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re absolutely delighted to hear that you had such an amazing experience at Vertu Škoda Chesterfield.
It’s wonderful to know how much you’re loving your new Škoda Elroq and that making the move to electric is already saving you money — that’s great to hear. The team will be thrilled to know they made the experience such a positive one.
Thank you again for choosing Vertu Motors. We look forward to seeing you again when it’s time for your next car!
Kind regards,
Liza.
The whole process of making the…
The whole process of making the purchase and collecting the car straightforward and went without a hitch. Rob was always courteous and ensured we were kept informed of everything throughout.
May 1, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for leaving such a thoughtful review. I’m really pleased to hear the whole process felt smooth and straightforward for you. It’s great to know Rob kept you well informed throughout — courteous, consistent communication makes such a difference, and I’m glad that came through in your experience.
Many thanks,
Chloe
This is the 4th car I have had through…
This is the 4th car I have had through Skoda Chesterfield and every time it has been a pleasure to deal with them. It's the second car purchase organised by Rob and he has been incredibly helpful from start to finish on both occasions. Definitely recommend.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon John,
Thank you for your review. It’s great to hear that this is your fourth car from Skoda Chesterfield and that it’s been a pleasure each time. Rob will be delighted to know how helpful he’s been on both occasions, and we really appreciate your recommendation.
Kind regards,
Dean
Patient Dealership
I initially reserved my Peugeot 508 estate and agreed a deal with the salesman Jordan. However, the sale of my car was considerably delayed. Despite this Vertu agreed to retain my reservation til the sale was eventually completed. Thereafter all arrangements went to plan, the car was as advertised and 3 months in I am delighted with the car. Grateful thanks to Jordan for his patience and efficiency.
February 4, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon John,
Thank you for sharing your experience. I’m really pleased to hear that despite the delay with selling your car, the team were able to hold your reservation and support you through to completion. It’s great to know everything then went smoothly, the car was exactly as described, and that you’re still delighted with it three months on. I’m glad Jordan’s patience and efficiency made a positive difference throughout.
Kind regards,
Dean
From the very first interaction with…
From the very first interaction with Robert Hardy he was very welcoming and very helpful. Robert asked what we were looking for and was able to help with towing capabilities though out Skodas range as we needed a capable vehicle to tow our caravan.
Robert showed us the Kodiaq range and we fell in love with the vehicle we purchased .
April 19, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Dear Andrew,
Thank you for taking the time to share your feedback. We’re delighted to hear that your experience at Škoda Chesterfield was such a positive one from the very first interaction.
Your kind comments about Robert Hardy are very much appreciated. It’s great to know that he was welcoming, helpful and able to clearly guide you through the Škoda range, particularly in relation to towing capabilities for your caravan. We’re pleased that the Kodiaq proved to be such a perfect fit and that you fell in love with the vehicle you purchased.
Your feedback will be shared with Robert and the team. Thank you again for choosing Škoda Chesterfield, and we wish you many enjoyable and confident miles with your new car.
Kind regards,
Liza
Scott was superb
Scott was very helpful and knowledgeable from the 1st time we met him when we were first looking for a new car right through until the day it arrived. He kept us updated throughout the delivery process, was very open an honest about any potential delays, although it was only delayed just a couple of weeks from the estimated delivery date. He helped us set up the car and guided us through all the features and could not have been anymore helpful. Great service and customer care. Many thanks.
April 24, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear how helpful and knowledgeable Scott was from your very first visit right through to the day your new car arrived. It’s great to know you felt well‑informed throughout the process and that his honesty and regular updates made the experience smooth and reassuring.
We’re also pleased that the handover and feature guidance added to your overall satisfaction. Your kind words about the service and customer care truly mean a lot to us.
Many thanks,
Chloe
Buying an excellent Skoda Elroq
Our experience was excellent. Jordan dealt with all our questions efficiently and when we had decided to buy the car he organised all we had to doe quickly and thoroughly.
April 6, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for your kind feedback. We’re delighted to hear that your experience was excellent and that Jordan answered your questions efficiently and handled the purchase process quickly and thoroughly once you decided to proceed. Your comments are very much appreciated and will be shared with Jordan and the team.
Kind regards,
Matthew
The amazing Courtney made the…
The amazing Courtney made the experience a breeze... couldn't do enough for us.. we were considering another outlet nearer to us for a test drive ...as Vertu motors are quite away from us ...but the customer service failed miserably.. but when I spoke to Courtney she said "no problem I'll fetch the car to you for a test drive"..then upon meeting the lovely Courtney.. it was decided immediately that I wouldn't deal with or go anywhere else... thank you very much Courtney for all your help and support
April 23, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Dear Lynne,
Thank you very much for taking the time to share such a fantastic review. We’re delighted to hear that Courtney made your experience so positive and effortless from the very beginning.
It’s wonderful to know that she went above and beyond by arranging the test drive at a location convenient for you and that her customer‑focused approach immediately set us apart. Feedback like yours really highlights the importance of flexibility, care and genuine commitment to our customers.
Your kind words about Courtney’s support and dedication will be shared with her and the team at Škoda Chesterfield. Thank you again for choosing Vertu — we truly appreciate your trust and are so pleased you felt confident dealing with us.
Kind regards,
Liza
Great car, great experience!
The online reservation process worked well, but I needed more time and a long travel, so my contact Susan suggested a refundable deposit, to make the vehicle dedicated for my test drive visit.
Then she picked me up from the hotel and ensured I was good to go. The test drive was great, covering a wide range of road types. Then our agreed sale price was settled with no hiccups and the car was topped right up, ready for the journey home.
A very professional and friendly experience.
Oh, and she phoned next day to make sure I got back with no issues... thank you!
April 16, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Dear Tim,
Thank you for taking the time to share such a detailed review of your experience. We’re delighted to hear that the online reservation process worked well for you and that Susan was able to offer a flexible solution with the refundable deposit to support your visit.
It’s great to know that Susan went the extra mile by collecting you from the hotel and ensuring your test drive covered a wide range of road conditions, helping you feel confident in your choice. We’re also pleased that the purchase process was smooth and that the vehicle was fully prepared for your journey home.
Your comments about the professional and friendly service, along with the follow‑up call the next day, are very much appreciated and will be shared with the team. Thank you again for choosing Škoda Chesterfield, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
All round good service
.
All round good service, a really smooth transaction and a great car
April 10, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for your feedback. We’re really pleased to hear that you experienced good service, a smooth transaction, and that you’re enjoying your new car. Providing a straightforward and positive experience is always our aim, so your comments are greatly appreciated.
Thank you again for choosing us.
Kind regards,
Keith
Chesterfield Skoda branch
Amazing support from Rob Hardy at the Chesterfield Skoda branch. Super friendly and helpful, didn't make everything too serious but was professional when needed to be. Even going to meet me on his day off to pick my new car up which he absolutely didn't have to do. Much better experience than I've ever had at other dealerships
March 25, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good morning Dey,
Thank you for sharing such a fantastic review. It’s great to hear how well Rob looked after you — friendly, helpful, professional when needed, and even going the extra mile on his day off. That really does show true commitment to great customer service.
I’m delighted to know this was a much better experience than you’ve had elsewhere, and that picking up your new car was made that bit more special.
Thanks again for the lovely feedback.
Kind regards,
Dean
Used Skoda Octavia
Courtney was friendly helpful and informative. She listened to what we needed and presented the options without trying to push us in any particular direction.
March 20, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Chris,
Thank you so much for your brilliant 5‑star review! We’re really pleased to hear that Courtney provided such friendly, helpful, and informative service. It’s great to know she took the time to listen to your needs and present all the options clearly, without any pressure — exactly the experience we aim to deliver.
We truly appreciate you sharing your feedback and are delighted that your visit to Škoda Chesterfield was such a positive one.
Kind regards,
Liza.
Very efficient and helpful
March 17, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Good afternoon Mr Wilmshurst,
Thank you for taking the time to leave your review. I’m really pleased to hear you found the service very efficient and helpful — that’s exactly what we aim to deliver for every customer.
I appreciate your feedback.
Kind regards,
Dean
We had an excellent experience at Vertu…
We had an excellent experience at Vertu Skoda. We both had 15 minute test drive which gave us a good feel of the car. Our sales assistant Scott Yates was very knowledgeable and went through all the finer details with us, he went above and beyond and made us feel very at ease with the technology on the car. We will definitely recommend Vertu Skoda chesterfield to our friends.
March 9, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for sharing your experience with us. We’re delighted to hear that you both enjoyed your visit to Vertu Škoda and that the test drives helped you get a real feel for the car. It’s wonderful to know that Scott Yates took the time to go through all the finer details and made you feel comfortable with the technology — going above and beyond is exactly what we aim for. We truly appreciate your recommendation and are so pleased you felt well supported throughout.
Many thanks,
Chloe
Recently purchased a new Skoda Fabia…
Recently purchased a new Skoda Fabia Monte Carlo from Vertu Skoda Chesterfield. Excellent service from start to finish. When I told salesman Scott this would be my first automatic he took me out for a drive in one of their vehicles to get a feel for it. This is my third Skoda. All have been more or less trouble free. Scott answered all my questions and came up witha suitable deal. First class service throughout.
March 10, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Thank you for sharing such a wonderful review. We’re delighted to hear that your experience with us was excellent from start to finish. It’s great to know Scott helped make your first automatic feel comfortable and that he was able to answer all your questions and find the right deal for you. We truly appreciate your continued loyalty to Škoda and hope you enjoy every moment in your new Fabia Monte Carlo.
Many thanks,
Chloe
Reply from Vertu Motors - Skoda Chesterfield
Hi Lorna,
Thank you for your lovely 5-star review. We're so pleased to hear that you found the staff amazing, and we really appreciate your special thanks to Susan — she’ll be delighted to hear your kind words.
Thank you again for taking the time to share your experience.
Kind regards,
Liza
Completely stress free
Susan made the whole experience so easy! Love the new car and highly recommend vertu motors, chesterfield, specifically Susan for sorting everything out. It was hassle and stress free from start to finish!
March 14, 2026
Unprompted review
Reply from Vertu Motors - Skoda Chesterfield
Hi Maryann,
Thank you for your fantastic 5-star review. We’re delighted to hear that Susan made the whole experience so easy for you. It’s wonderful to know you’re loving your new car and that the process was completely hassle‑free from start to finish.
Your high recommendation means a great deal to us, and Susan will be thrilled to hear your kind words. Thank you again for choosing Škoda Chesterfield.
Kind regards,
Liza
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.