We called in at Vertu Motors (Toyota) Barnsley to look at the 2026 Toyota Yaris Excel. I was looking for a new tuition Vehicle as a self employed driving instructor. The service we received was Excell... See more
Company replied
Claycliffe Island, Barugh Green Road, S75 1HQ Barnsley, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We called in at Vertu Motors (Toyota) Barnsley to look at the 2026 Toyota Yaris Excel. I was looking for a new tuition Vehicle as a self employed driving instructor. The service we received was Excell... See more
Company replied
All staff at Vertu Barnsley are first class. Particular mention should go to Simon Hegarty. His experience, knowledge and communication is first class, making the whole vehicle exchange process easi... See more
Company replied
Great customer service. Knowledgable staff on the Yaris Cross car I bought. Organising a test drive whilst I was in the showroom.
Company replied
Purchased a car from vertu Barnsley the customer service was excellent. All staff were welcoming and friendly. The showroom was clean welcoming and bright with a coffee machine. Had 3 test drives nev... See more
Company replied
Written by the company
Claycliffe Island, Barugh Green Road, S75 1HQ, Barnsley, South Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vertu Barnsley fitted me in to check my car for safety today, a couple of hours after I damaged it in an accident. We have a holiday cottage booked tomorrow involving a long drive. Everyone was very kind and keen to help, and the assessment was thorough and reassuring. Huge thanks to everyone I dealt with. We can go on our much needed holiday tomorrow. I would recommend them without hesitation.

Reply from Vertu Motors - Toyota Barnsley
Simon our salesperson was polite & friendly as always, hence why we are returning customers.

Reply from Vertu Motors - Toyota Barnsley
From the moment we attended the premises the service and the total attention to detail was outstanding. Every step was explained and easy to follow. Any questions that we had there was an answer instantly. All the staff were friendly and helpful. We came away with a new vehicle for the forth time. Well done.

Reply from Vertu Motors - Toyota Barnsley
The service was informative, easy,fast and efficient.the staff were all helpful and friendly.

Reply from Vertu Motors - Toyota Barnsley
Friendly helpful staff who take time to explain procedures and answer any questions fully

Reply from Vertu Motors - Toyota Barnsley
Great service, good professionalism and knowledgeable salesman, thank you Ian , very patient

Reply from Vertu Motors - Toyota Barnsley
Nothig is too much trouble - service with a smile together with "don't forget to get in touch if you have any questions"

Reply from Vertu Motors - Toyota Barnsley
Very efficient sales team. Ian and Tony found us the car we wanted within hours. Very helpful and a good experience. Thanks

Reply from Vertu Motors - Toyota Barnsley
I travelled to Toyota Barnsley to view and potentially purchase my choice car. I’m so glad I made that journey.. my “Toyota Barnsley” experience was amazing.
Simon showed me the car and I couldn’t help but be impressed with his obvious care for customers, enthusiasm and extensive knowledges of all things Toyota. My husband has also had a Toyota for the past two years. Simon showed him features on that car that he had no idea about. I went ahead with the purchase and continued to be impressed with both Simon and the car on collection. The process was so smooth and the branch Manager came over the chat and thank us for our business.
Great experience.. love the car.. Well done Simon and Toyota Barnsley!! Just wish you were a bit closer to Derby !!

Reply from Vertu Motors - Toyota Barnsley
We called in without an appointment and the staff made us feel welcome straight away. We wanted to view a nearly new Yaris and we were introduced to Ian who showed us a couple of cars that matched our requirements. We'd already viewed a few cars at another Toyota dealer but we found Ian easier to deal with. In the end we did a deal on our car and part exchanged for a nearly Yaris. We picked it up a week later and we felt that the service we received was second to none.

Reply from Vertu Motors - Toyota Barnsley
We dealt with James at Barnsley. He was easy to deal with, very personable and he took time to answer all our queries. There was no high pressure sales technique and he was happy to go through the process at our pace. We were very happy with our customer experience and would recommend asking for James if you visit Vertu Toyota (Barnsley).

Reply from Vertu Motors - Toyota Barnsley
Fantastic service from all the staff at vertu barnsley. Would definitely recommend. I got exactly what I wanted.

Reply from Vertu Motors - Toyota Barnsley
We had a great experience purchasing our car at Vertu Toyota Barnsley. Big thank you to Alex Thomas – he was professional, knowledgeable, and very helpful throughout. We’d also like to thank the Sales Manager for their support and for making sure everything went smoothly.

Reply from Vertu Motors - Toyota Barnsley
Helpful, made me feel comfortable in the choice of my vehicle. Showed me all functions of the vehicle. Nothing was too much trouble

Reply from Vertu Motors - Toyota Barnsley

Reply from Vertu Motors - Toyota Barnsley
Friendly, professional without the typical distasteful car sales snakery. Would definitely recommend and buy from Toyota Barnsley again. But since I've now got a Toyota, (again) I am confident I won't need to buy another car for 10 years!

Reply from Vertu Motors - Toyota Barnsley
Staff were helpful, courteous, and knowledgable. We didn’t feel at all like we were being pushed for a sale.

Reply from Vertu Motors - Toyota Barnsley
It's good place to buy in car very friendly

Reply from Vertu Motors - Toyota Barnsley

Reply from Vertu Motors - Toyota Barnsley
Good experience buying another car from Vertu Barnsley. Our salesman Dan was excellent. No hard sell, very friendly & helpful. No issues at all. Would definitely recommend.

Reply from Vertu Motors - Toyota Barnsley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.