Vertu Motors - Toyota Doncaster Reviews 

135
TrustScore 5 out of 5

4.8

Quest Park, Wheatley Hall Road, DN2 4LT Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... See more

Company replied

Rated 5 out of 5 stars

This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and... See more

Company replied

Rated 5 out of 5 stars

I dealt with a salesman called Dan Beagley at the Doncaster Vertu Toyota branch. I ordered my car in may 2026 and was told I would take delivery in July, during the waiting period Dan contacted m... See more

Company replied

Rated 3 out of 5 stars

Toyota is a very good reliable car no doubt about that. I have given only 3 stars because it was a bad experience for me and my wife we did a quote and the add on for seal and protection wheel cover w... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Toyota Doncaster

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Quest Park, Wheatley Hall Road, DN2 4LT, Doncaster, South Yorkshire, United Kingdom

  • 0330 012 3474

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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1-star

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(135)

13,151 reviews in the last 12 months

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Rated 5 out of 5 stars

I always get great service at Vertu…

I always get great service at Vertu Motors

December 30, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

A great buying experience with no…

A great buying experience with no pressure. I knew what I wanted and the car was prepared on time with an effortless buying experience. Fantastic salesman in Dan and I would recommend this dealership.

November 23, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good morning, Alex .
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Good natured Dan Beagley

Good natured Dan Beagley. Pleasant experienced sales executive. Has looked after my wife twice, and now myself. Re ceived by all staff politely and with a smile.

December 22, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Vertu motors were very accommodating…

Vertu motors were very accommodating and helpful. We have now bought 3 cars through this dealership and would definitely return to buy another.

December 17, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good afternoon. Thank you so much, Miranda, for your fantastic 5‑star review. It’s wonderful to hear that our team at Vertu Motors Toyota Doncaster has consistently provided the helpful, accommodating service you deserve.
We’re incredibly grateful for your continued trust in us — three cars is a milestone we’re proud to share with you. Knowing you’d happily return again means the world to the whole team.
We look forward to welcoming you back whenever you’re ready for your next car. Kind regards, Kerry

Rated 5 out of 5 stars

Great experience

The whole experience was very thorough, from the initial visit to choose a vehicle to the handover.
The time set aside for helping with my phone setup to instrument instruction was great.
The internal handover area was pretty impressive and comfortable considering the weather was awful.

December 12, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

Vertu toyota had good service and they…

Vertu toyota had good service and they gave us a good deal .!!

November 28, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Dan’s the man

I can only speak of Vertu’s salesman Dan as he was the one we dealt with. He made the whole process simple and easy to understand. No hiccups or problems involved. Everything was taken care of very quickly and in a relaxed and professional manner without us at anytime feeling rushed or pressured.

December 8, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Dave was very helpful

Dave was very helpful

November 29, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great experience

The service was excellent throughout the process. Thanks to Dan , it has been a smooth one . 10 out of 10 to the great serviceI we had there. Will return back again if I am ready to buy a second one.

November 28, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

chr mot

A woderfull experiance with David he sorted my MOT history he was very polite and helpful

November 28, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good afternoon William. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Fast and easy

Fast and easy

October 24, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Friendly sales staff who went through…

Friendly sales staff who went through all my options on purchasing finance...informative test drive....the car was immaculate when I picked it up..had a slight problem with water egressing through the back door..took it in and it was dealt with and fixed there and then whilst I drunk copious amounts of coffee and biscoffs...I've always received excellent service .

October 22, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Car buying experience

The experience was on the whole straight forward and OK .thanks to Liam who was very courteous and helpful . The car was very nice as expected from Toyota , very enjoyable . Thank you.

November 14, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good afternoon Raymond. Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Liam was very helpful with us.

Liam was very helpful with us.
Greg was helpful too.
Liam talked me through all the things in the car.
Thankyou.

November 12, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good morning Marshall. Thank you so much for your kind words! We are so happy to hear that Liam and Greg were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

5* Customer Experience!

Dan from Vertu Toyota Doncaster provided excellent customer service, 5* service from ordering through to handover of our new Toyota car. Without hesitation, we would recommend a visit the Vertu Toyota Doncaster showroom for your next purchase.

November 7, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Our new Toyota.

Our overall experience has been great, everyone treats you with respect, makes you welcome and will go above and beyond to help us. Julie, has been exceptional in the whole process of buying our new Toyota, couldnt recommend them enough.

November 8, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Trouble free

Trouble free, amazing service

November 5, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Excellent Service from Vertu Doncaster

The sales team at Vertu (Ai-sha Mahmood) were very pleasant and efficient - the sales process was painless. The car was delivered yesterday on time and is exactly as described. Very pleased all told!

October 22, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

No one tryed to hard sell me something…

No one tryed to hard sell me something that I didn't want to purchase, and that in itself made me more likely to buy a car
Liam Courtney was always keen to help. He also kept me well informed.

October 22, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good afternoon, Roger . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

good company

good company, stick to their word and easy to deal with.....lovely clean dealership

September 23, 2025
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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