The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... See more
Company replied
Penistone Road 260, Wickersley, S6 2FQ Sheffield, South Yorkshire, GB
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The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... See more
Company replied
From the moment I walked into the showroom I had a wonderful experience. Turns out the salesman I dealt with was new so I expected his knowledge to be limited but no! He was able to answer all of my q... See more
Company replied
An exceptional experience from start to finish! As someone living in Barnsley, finding the right dealership was important, and the team made the trip completely worth it. A huge thank you to Hamza at... See more
Company replied
From the sales guys and people on reception I was most impressed at there friendliness and professionalism of Vertu Motors Toyota Sheffield. Was a pleaseue to work with Emmanual, Eithan and Theresa... See more
Company replied
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Penistone Road 260, Wickersley, S6 2FQ, Sheffield, South Yorkshire, United Kingdom
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nice place, very good people, specially James, he's nice and corporate and honest person,
Thanks James

Reply from Vertu Motors - Toyota Sheffield
Excellent service from start to finish from Ryan and Jordan.
Good communication, professional service and nice to meet them in person for the hand over.

Reply from Vertu Motors - Toyota Sheffield
No pressure sales from the start. All staff are very friendly & know their products & different levels of trim available for each model. We were left alone whilst we looked at two models we liked. We decided on the model we liked best and a test drive was arranged at our convenience.
After the test drive we were offered an excellent p/x price and finance options were explained.
Delivery of our vehicle was estimated and we ordered a car from the factory.
Communication throughout the process was very clear with regular updates.
We collected the car are looking forward to many miles in it until we visit again for our next vehicle.

Reply from Vertu Motors - Toyota Sheffield
The sales team managed to secure the car I requested despite some complex difficulties in preparing and transporting the car as a result of problems with other dealerships.
The salesperson (Emmanuel) answered all my questions with confidence and authority. The final handover process was unhurried and considerate despite many of the dealership staff being absent in a training session and a fire drill being enacted whilst online payment for the service plan was being made.
The car was very well presented and exactly as described.
The purchase took nearly four weeks to complete because of setbacks resulting from operational difficulties with another dealership who were holding the car.
More frequent updates and communication from the sales team would have been helpful.

Reply from Vertu Motors - Toyota Sheffield
James is very helpful and had a pleasant experience buying a new car.
Staff are very friendly and accommodating
All in all costumer service is superb

Reply from Vertu Motors - Toyota Sheffield
Just purchased a used Toyota Yaris from Vertu, Penistone Rd. From start to finish I was very impressed by the service everyone gave. Very pleasant, friendly and helpful. It was the opposite of what I’ve had before from other car sales dealerships- no pressure to buy, which is why I probably decided to purchase on the day I visited! 10/10, would highly recommend, the chap who I dealt with was James T, a lovely bloke who came across as a genuine man wanting to help, also very knowledgeable.

Reply from Vertu Motors - Toyota Sheffield
Absolutely no issues at all with Toyota GB absolutely 💯 decent service

Reply from Vertu Motors - Toyota Sheffield
Very helpful salesman who gave me good advice but was not pushy. Good choice of vehicles.

Reply from Vertu Motors - Toyota Sheffield
Purchased a used Yaris from Vertue and the experience was effortless. Jordan was informative and communicative without trying to 'push' a sale in any way.
Highly recommended dealership!

Reply from Vertu Motors - Toyota Sheffield
Nice and helpful service. Giving suggestion based on my needs and budget. Toyota is always trustworthy.

Reply from Vertu Motors - Toyota Sheffield
Found all the staff really helpful and friendly and no pressure to complete the deal. Kept us up-to-date with the delivery of our new car which exceeded our expectations and was gleaming when we picked it up from the showroom. 💯 recommend.

Reply from Vertu Motors - Toyota Sheffield

Reply from Vertu Motors - Toyota Sheffield
Excellent experience at Toyota Sheffield.
There was a problem with the car I was originally going to purchase. This was swiftly flagged to me and then resolved. I would in particular praise Jordan who was particularly helpful.

Reply from Vertu Motors - Toyota Sheffield
Visited Vertu Toyota Sheffield for my 2nd motability vehicle and I can’t fault the service from Jordan Tidy. He kept me up to date with everything and was so knowledgeable about the car and the process. Can’t fault him at all

Reply from Vertu Motors - Toyota Sheffield
The Salesman I dealt with was really nice. He wasn't pushy and made me feel very comfortable. They had the perfect car that I had been looking for and got it ready for me really quickly as my previous car was unrepairable.
He made everything super simple for me and I was impressed both with him and other staff members too.
Everyone was great.
Thanks Ross for all your help. I would recommend you to anyone.

Reply from Vertu Motors - Toyota Sheffield
Absolutely fantastic experience buying my new car. This is not the first time we've bought from there and it won't be the last. Manny my sales person was fantastic. He's an asset to your company.

Reply from Vertu Motors - Toyota Sheffield
James was the best so friendly, helpful listened to what I wanted and it’s what I got I love my new little car highly recommend

Reply from Vertu Motors - Toyota Sheffield
The service and support I received was friendly and processional at all times 🙂

Reply from Vertu Motors - Toyota Sheffield
Great! A big thanks to James for Vertu Toyota Sheffield for all his help - brilliant, friendly and professional. Would definitely recommend!

Reply from Vertu Motors - Toyota Sheffield
The salesman Hamza made the process easy and made us feel valued.

Reply from Vertu Motors - Toyota Sheffield
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