Jamie was very helpful and got the vehicle that i wanted with no hassle, sldo everybody i dealt with was pleasent and helpful would recommend them to anybody thanks again for your help neil hamilton
Company replied
244-246 Stamfordham Road, Wessterhope, NE5 2LA Newcastle upon Tyne, Tyne and Wear, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jamie was very helpful and got the vehicle that i wanted with no hassle, sldo everybody i dealt with was pleasent and helpful would recommend them to anybody thanks again for your help neil hamilton
Company replied
All the staff my husband and I spoke to were very informative, polite and friendly. This includes the service team. The staff fully explained the finances, involved in buying our new car, including... See more
Company replied
A friendly welcoming family atmosphere, the deal was better than I had expected. Every offer was explained and I felt no pressure at any time. On vehicle handover I was delighted with the time taken o... See more
Company replied
Exceptional service. Great communications throughout when buying a new car and kept in touch at each stage while waiting. Highly recommended. Vic was brilliant. She made the whole process seamless... See more
Company replied
Written by the company
244-246 Stamfordham Road, Wessterhope, NE5 2LA, Newcastle upon Tyne, Tyne and Wear, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything friendly service kept informed and kept up to date with everything

Reply from Vertu Motors - Vauxhall Newcastle
Bought a car from stamfordham rd David Miller as been absolutely brilliant looked after me from start to finish nothing is a issue to him BIG THANK YOU

Reply from Vertu Motors - Vauxhall Newcastle
I spoke to David Miller initially to make enquiries about the car I saw on the website. Made an appointment to view & I thought it was a nice touch to get a personalised video from Ellie Wileman. The whole process was very easy Ellie was very knowledgeable & professional throughout. I loved that she delivered the car to my house & took my old car away. Nothing is too much trouble. All the staff I came across were very friendly but I have to say Ellie is a credit to the company & I wouldn’t hesitate to recommend Vertu to everyone. Definitely 10/10 from me!

Reply from Vertu Motors - Vauxhall Newcastle

Reply from Vertu Motors - Vauxhall Newcastle
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.