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See what reviewers are saying

Rated 4 out of 5 stars

This is about the tenth time the broadband has gone down and a landlord that doesn't respond to txt messages

Rated 5 out of 5 stars

Til this moment of my rental, I am pleased on every level of matters about VNH (Very Nice Homes)! 🙏 Prompt Beautiful and Helpful Staff allways answering any question and allways trying to help... See more

Company replied

Rated 5 out of 5 stars

Its been a week since I moved in to a lovely property managed by VNH in the Erdington area. I honestly don’t think finding and moving into a new apartment could get any easier and smoother than the se... See more

Company replied

Rated 5 out of 5 stars

They made an effort to live in the house despite the fact we rent the house for the short time. After starting to live in the current house, they sort out any problems as soon as possible, althoug... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

Good quality house shares for professional tenants living and working in and around Birmingham. Prices range from £300 to £800 per month all inclusive of bills.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

Very professional

Very professional, super friendly and welcoming! Also very fast at getting back to you and willing to help in any way possible. Would definitely recommend!

February 26, 2020
Unprompted review
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Reply from Very Nice Homes

Hi Courtney

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Nice & clean accommodation with shared…

Nice & clean accommodation with shared communal areas. Cleaning of communal areas every 2 weeks. Respectful house mates. Clear & prompt communication. Will definitely recommend to anyone.

December 6, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Sameep

Thanks for sharing your great experience and recommendation, wishing you the best for the future.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Great!!

I have rated VeryNiceHomes with 5 starts, a big thank you to the Team for supporting and guiding me to settle into my first rented shared house. Brilliant communication and excellent service they are very useful when dealing with enquires and any other questions. My property is always clean, thank you to the cleaners myself and my housemates get once a week - giving the house a freshen up every week! many thanks again, no concerns at all.

December 6, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Amrit

Many thanks for your review. We work very hard to help our tenants get settled and provide a homely feel to the homes, so it's great to hear about your experience. We hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

Very good agency with helpful & friendly staff

Very Nice Homes are very accommodating and have made every step of the way easy and manageable. Rosia and Sherah made a real effort to ensure my process of renting and moving in was smooth. Small repairs in my room have been carried out swiftly and the property is clean and renovated. I don't have much to say because rough edges were kept to a minimum. So far, I've had a very nice stay here and enjoy my time in the United Kingdom.

November 29, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Pascal

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes' and hope you continue to enjoy your stay with us.

Best wishes
Very Nice Home

Rated 4 out of 5 stars

Sherah is always going an extra mile for us

The house it is what it is but the Agency always try to solve the problems of the house, especially Sherah is always ready to go an extra mile to solve the problems.

November 25, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Nicole

Many thanks for your review. We work very hard to provide a homely feel to the homes but also aim to make all housemates feel welcome. We hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Good Letting & Tenanting Agency

Good Letting & Tenanting Agency, good systems in place for the Landlord & Tenant. The office is operated by Sherah, who is always pleasant & responsive to enquiries. Definitely one of the top agencies in the Birmingham area.

November 23, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Graham

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to have helped you and we wish you all the best.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Fantastic agency

Fantastic agency, the best agency I have experienced!Very professional service and quick response, great job!

November 17, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Di Li

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

Rosia was very helpful

Rosia was very helpful. She helped with the paper work and answered several questions. The process was very flexible also. Overall, I am satisfied.

November 15, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Oluwafisayo

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 4 out of 5 stars

Rosia has been very nice

Rosia has been very nice, she helped so I could get the room in time and also helped me with the paperwork to move in

November 11, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Montserrat

It was a pleasure to have helped you ... thank you for sharing your great experience and giving us a recommendation. Wishing you all the best.

Best wishes
Very Nice Home

Rated 4 out of 5 stars

Excellent staff, well-maintained property

The staff are fantastic - they are warm and will go out of their way to assist you. They maintain the property very well and respond to queries and concerns in a timely manner - 10/10!!

The only two reasons I haven’t given the company 5 stars is a) due to the nature of their rental contract, which has some interesting stipulations such as not being allowed to have guests over from 11pm-9am, with the exception of instances wherein you have obtained written permission for a guest to spend the night, and b) one of the new members of their team cancelled the viewing when I was already there and showed up 30 min late to the rearranged viewing and had never seen the property before. That being said, I get the feeling that the regular staff are so amazing that they will do their absolute best to accommodate you in whatever way they can!

October 12, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Suchika

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you.

We do apologise for the initial hiccups with the viewings and have taken your feedback on board, we're glad that you persevered with us and sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

This agency must be your first choice

This agency must be your first choice. Honestly, they really helped me a lot and they response so quickly. You will receive their response even on the weekends. The room they provided are also tidy and clean. Really good agency.

October 9, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Wendy

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to have helped you and we wish you all the best.

Kind wishes
Very Nice Home

Rated 5 out of 5 stars

A decent agency

It’s has been lovely to choose Very Nice Homes as one of my favourite house agencies.

I really appreciate that all the work they have provided (i.e great maintenance service, weekly cleaning services provided, etc.)

August 29, 2019
Unprompted review
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Reply from Very Nice Homes

Hi X Dai

Thank you for sharing your great experience, it's really heart warming to hear that. We wish you the best for the future.

Best wishes
Very Nice Home

Rated 1 out of 5 stars

I honestly.would not reccomend

I honestly.would not reccomend. The property had fungi mushrooms growing in the bathrooms, leaks in all the rooms from the showers, advertise stuff that they dont actually supply like double glazing windows. I help up my side on the contract and reported everything but they dont do anything. They are honestly useless and you would be mad to take out an agreement with these. Worst thing I ever did, I have now made official complaints against them and will be taking legal action against the company. 100% worst descion I ever made, thank god I'm leaving in 2 weeks. Stay away everyone.

August 5, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Beth

Thank you for your feedback which we duly note. As you know, whenever you’ve reported an issue to Very Nice Homes, our team have gotten back in touch with you almost immediately, even when these are after office hours. At the most, we endeavour to respond to you within one-working day.

Unfortunately, some things are beyond our control whilst we wait for the necessary to be arranged for example, approval for remedial works to be scheduled and for this, we apologise for any inconvenience caused.

We hope despite the situation with the property, your experience with our dedicated team who work very hard to provide a high standard of customer service, have not been marred. We would like to take this opportunity to thank you again for being a tenant with us and wish you all the best.

Kind regards
Very Nice Homes

Rated 4 out of 5 stars

Hello!

Hi!
I worked with Rana and with Rosia.
Both was nice, kind and tried to help me. When I search a room and when I want to move. And after this in my first days, because I just moved.
So, yes, they are okay. You cand try to use this agency. Good luck!

August 4, 2019
Unprompted review
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Reply from Very Nice Homes

Hi George

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 1 out of 5 stars

Very poor communication

Very poor customer services. As a landlord trying to give my property to these guys it was an absolute joke. Phoned on 3 occasions and was told I would get a call back the same day.of course they didn't.

June 20, 2019
Unprompted review
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Reply from Very Nice Homes

Dear Z

Thank you for your feedback. When you called and spoke to us, we had an initial conversation about your situation which was logged in our system and a follow-up phone call scheduled on Monday. However due to an administrative error, the calendar entry was accidentally omitted. We are sorry this happened and rang you, to apologise for the oversight and to see if you’d like to continue the conversation; in which you declined. Nevertheless, we wish you the best in your search.

Kind regards
Very Nice Homes

Rated 5 out of 5 stars

Very professional estate agent...

I was a tennant with this estate agent for 8 month and I found their service very professional and personal. I found their property very clean and cared for and the communal areas were very well maintained. Would highly recommend. Aidas and the team were a pleasure to deal with.

April 9, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Michael,

Thanks for sharing your great experience and recommendation. Its great to hear from you. We wish you the best for the future.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Very helpful!

Aidas and the Very Nice Homes team have been very helpful. They have been very friendly whilst showing care and consideration for the type of place I’m looking for. I would recommend them to anyone!

April 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Gabriel,

Thank you for sharing your review and giving us a recommendation! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service - I needed to move into the properly quickly & hassle free which is exactly what happened. Very nice propery & great team to work with.

April 3, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Jack,

Many thanks for sharing your great experience. We're very happy to hear you had a hassle free experience and 'Welcome to Very Nice Homes'.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

The best thing about Very Nice Home

I have lived in a property managed by very nice home for a year. I would say that in past one year very nice home took care a lot of things immediately. For instance, the pipe of the bathroom was leaking in Friday night. I reported it then it got sorted out next day. During the winter time, I felt the heating was not hot and reported it. They checked heater for me on the next day. One of my housemates requested extra recycling bin then we got it next week. More than that, they even sent birthday card for our birthday and gifts during Xmas!!! I think they are not only the agency but more likely our family.

March 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Karen,

Many thanks for your review. We work very hard to provide a homely feel to the homes but also aim to make all housemates feel welcome so its very heart warming to hear that you think of us as family.

We hope you continue to enjoy your stay with us.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

been with very nice homes for a long…

been with very nice homes for a long time. Never had a problem. Very good company to associate with. Any problems we have had, they have quick to respond to, and get the problem solved immediately. Or the maintenence team they send ring us to arrange convenient time for us, and are always very helpful.

March 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Mark,

Many thanks for your review! We're glad to hear you've had quick resolutions. We hope you continue your stay with us for many years to come.

Best wishes,
Very Nice Homes

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