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See what reviewers are saying

Rated 4 out of 5 stars

This is about the tenth time the broadband has gone down and a landlord that doesn't respond to txt messages

Rated 5 out of 5 stars

Til this moment of my rental, I am pleased on every level of matters about VNH (Very Nice Homes)! 🙏 Prompt Beautiful and Helpful Staff allways answering any question and allways trying to help... See more

Company replied

Rated 5 out of 5 stars

Its been a week since I moved in to a lovely property managed by VNH in the Erdington area. I honestly don’t think finding and moving into a new apartment could get any easier and smoother than the se... See more

Company replied

Rated 5 out of 5 stars

They made an effort to live in the house despite the fact we rent the house for the short time. After starting to live in the current house, they sort out any problems as soon as possible, althoug... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

Good quality house shares for professional tenants living and working in and around Birmingham. Prices range from £300 to £800 per month all inclusive of bills.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

Very Nice Homes helped me out a lot…

Very Nice Homes helped me out a lot when I got in a sticky situation with moving from my previous nurses accommodation, they agreed to show me the house the next day without any trouble - they sent out an estate agent especially for me and by the end of the week I had moved in as they had fast tracked my application due to my difficult situation.
They are very prompt with their replies to any maintenance issues I have reported, and when I first moved in I asked if I could have a desk to work at, and they provided me with this no problem.
Would recommend to anyone as they care for their tenants!

March 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Briony,

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been able to help you out through the difficult situation you experienced.

We sincerely hope you continue to enjoy your stay with us and we're very happy to have you stay with us.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Friendly Company

Friendly Company with great people, wery helpfully .

March 5, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Aleta,

Many thanks for your review, we really appreciate it.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Very nice homes are a very professional…

Very nice homes are a very professional estate agents. I called for a viewing and got one the same day and the room I was looking for was taken off the web within hours of me starting my application. All the steps needed to process my application where very easy and help was on hand either by phone or what’s app which was great. Any problems that I may have had were addressed quickly and professionally by all team members from very nice homes so much so that after I viewed the property on a Monday I had the keys by the Saturday the same week. All staff and team members at very nice homes couldn’t of done any more than they did and made my move as pleasant and as smoothly as it could be. I wouldn’t hesitate in the future to use or recommend very nice homes again. Once again thank you very nice homes. Mr L Smith

March 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hello Liam,

Thank you for taking the time to give your recommendation. We're pleased to hear that your move was pleasant and went smoothly. We hope you enjoy your stay with us here at Very Nice Homes.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

This is my second tenancy with very…

This is my second tenancy with very nice homes. The name is quite fitting. I've found the owner, management and staff very professional and personable. The residences are clean and adequate. Any issues or concerns are dealt with in an appropriate and satisfactory manner.
I would definitely recommend to anyone I know.

March 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Wayne,

First of all, thank you very much for your review. We really appreciate you taking the time to share your feedback and we're happy to hear that you've had a great experience with Very Nice Homes, not once but twice. We hope you continue to enjoy your time with us.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Great experience

Great experience, they do very well making tennents happy

March 5, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Lidia,

Many thanks for your review! We really appreciate it and are very happy to hear that you're happy too.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Great letting agency

Great letting agency, friendly staff and there to help if you encounter any issues. I highly recommend them to anyone searching for a hassle free renting experience

March 5, 2019
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Sam,

Many thanks for your review and recommendation! Much appreciated and its great to hear you've had a hassle-free renting experience.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

One of the good ones!

My experience dealing with this agency has been a very positive one.

I was able to make a viewing appointment quickly and efficiently.
My application was processed quickly and efficiently.
I got the key to my room pretty much straight after my paperwork was processed. (I submitted all the required documents on Thursday evening, the paperwork was processed and approved on Friday, and I got the key to my room on Saturday.)

The agency staff are easy to reach on the phone and if they can't take your call, they do get back to you within a matter of hours.

Reporting any issues is an absolutely quick and efficient process. Once you've filled out the relevant form, you receive a phone call to discuss details and put a plan in place to deal with the matter.

In a nutshell: the agency staff act quickly and efficiently, they act professionally and they are always available to help.

February 9, 2019
Unprompted review
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Reply from Very Nice Homes

Hi Tomasz,

Many thanks for your review! We really appreciate you taking the time to share your detailed feedback and we're very happy to hear that you've had a positive and professional experience with Very Nice Homes.

We hope you continue to enjoy your time with us.

Best wishes,
Very Nice Homes

Rated 1 out of 5 stars

worst letting agents ever

After trying to view a property 3 times & first time turning up with no keys,the staff always calling to say running 20-30 mins late I've finally given up trying, stay away from this agent they are useless

L Hunter

January 28, 2019
Unprompted review
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Reply from Very Nice Homes

Dear Lee,

Thank you for being in touch. We try our best to meet viewing appointments on time, unfortunately there are delays that may affect punctuality and when this happens, we endeavour to let our viewers know. We have spoken with you earlier today to apologise in person and offer a remedy, however we appreciate that you do not wish to take this up. We are sorry for any inconvenience caused and wish you all the best with your home search.

Very Nice Homes

Rated 5 out of 5 stars

Happy Tennant

All the staff, and especially Adias, work extremely hard to ensure that all prospective tenants and current tenants are individually catered to. Once you move in they check in to make sure you are happy and to see if there's anything more they, or the owner/landlord can provide for you.

November 15, 2018
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Simone,

Great to hear from you, thanks for your review. We're glad you're pleased with the experience and do let us know if you need anything further, we're happy to help.

Best wishes,
Very Nice Homes

Rated 1 out of 5 stars

Very poor service

3 weeks since I moved out but still have not received the end of tenancy deposit back! Also they charged a lot of things like an end of tenancy inspection fee!

If you want unprofessional and substandard service, then rent with them!

November 8, 2018
Unprompted review
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Reply from Very Nice Homes

Hi Billy

Very Nice Homes pride ourselves on providing quality services to our clients. Prospective tenants are made aware of any tenancy fees and the standard process from the onset of all communications and they can then decide whether to continue to use our services. We can assure you that Deposits are returned within the required time-frame after the end of every tenancy.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

TEN STARS!!

TEN STARS!!! Having seen a few properties, and dealt with estate agents who seemed either ill-informed about the places they were showing me or unenthusiastic about them, I was starting to lose hope. Then I met Aidas from Very Nice Homes and my whole experience changed for the better. He was very friendly, knowledgeable about the property, informed and seemed as if he genuinely cared not only about the property but finding the right fit for my needs. After showing me the house, he sent over info I asked for immediately and when I said I hoped to move in on a Saturday ( I viewed the property on a Tuesday evening) he and the whole team pushed to make it happen. And it did. A seemingly effortless experience from my side, made to feel so by the attentive work of VeryNiceHomes. A welcome change to other estate agents and a company and people who seen to understand the value of great, personal customer service. Ten stars.

November 7, 2018
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi,

Many thanks for sharing your great experience and fantastic review! We're glad it all worked out for you when you needed it to the most. We hope you continue to enjoy your time with us.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Amazing company, amazing people

I had a week to move into a place before new job starts. Saw the ad for a room and secure it in a day, got the deposit sent in two and then immediately moved in the day after. Overall, the entire process only took 4 days.

Despite the fact that I was stressed out/ impatient from the lack of time to move, they were very professional and tried to assist me in everywhere possible. Thanks to them, I am now sitting in this beautiful room ready to start next week! Couldn't have asked for any better.

November 1, 2018
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Shu,

Thanks for your feedback. Great to hear from you and we're glad to have been able to help you during a stressful time for you. We hope you continue to enjoy your stay with us.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Very polite, professional and swift service from everyone and very clean and value for money accommodation. Thanks to everyone at Very Nice Homes
Abdullah

October 16, 2018
Unprompted review
Rated 5 out of 5 stars

Nice support and easier contact

They made an effort to live in the house despite the fact we rent the house for the short time.
After starting to live in the current house, they sort out any problems as soon as possible, although it's true that there were any problems.
Most importantly, they are always nice to us including the maintenance team.
It's also easier to contact with them.

October 15, 2018
Unprompted review
Rated 5 out of 5 stars

Impeccable Customer Service

My experience with very nice home has been impeccable. The quality of service is amazing and the rooms are superb. The prices are reasonable.

Aidas has been extremely helpful throughout my journey of finding a new place and have showed me rooms as per my requirements. His knowledge about his job is great. Aidas was absolutely brilliant more than I expected.

Overall experience was outstanding, I would highly recommend to use very nice homes and I personally would use it again in future.

October 4, 2018
Unprompted review
Rated 5 out of 5 stars

Very good consulting experience

Very good consulting experience. Things go really smoothly and I love the part about take a view of the house. Strongly recommend for who is looking for some places to live.

October 2, 2018
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi,

Many thanks for sharing your review, good to hear things went very smoothly.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Great homes!

I lived in a newly refurbished house which was modern and clean with regular cleaning service. The maintance of the house was dealt with quickly and the overall experience was great. They pick great housemates for the house and have made it an unforgettable experience! Special thanks to Aidas for looking out for us!

October 1, 2018
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Vida,

Many thanks for your review! We're very happy to hear that you've had a great experience with Very Nice Homes.

Best wishes,
Very Nice Homes

Rated 5 out of 5 stars

Trusted for my home not once but twice!

During the past year I’ve lived at two of their houses/rooms both of which were newly refurbished to a high standard! Both times the move was hastle free and the staff were freindly and helpfull all-round.
Considering some other agencies I’ve dealt with and properties I’ve viewed/lived in, Very Nice Homes definitely stands out with both the team they have and the properties/services they provide! Thank you!

September 30, 2018
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Audrius,

Many thanks for your review! We really appreciate you taking the time to share your feedback and we're very happy to hear that you've had a great experience with Very Nice Homes, not once but twice. We hope you continue to enjoy your time with us.

Best wishes,
Very Nice Homes

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