This is about the tenth time the broadband has gone down and a landlord that doesn't respond to txt messages
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Til this moment of my rental, I am pleased on every level of matters about VNH (Very Nice Homes)! 🙏 Prompt Beautiful and Helpful Staff allways answering any question and allways trying to help... See more
Company replied
Its been a week since I moved in to a lovely property managed by VNH in the Erdington area. I honestly don’t think finding and moving into a new apartment could get any easier and smoother than the se... See more
Company replied
They made an effort to live in the house despite the fact we rent the house for the short time. After starting to live in the current house, they sort out any problems as soon as possible, althoug... See more
Company details
Information provided by various external sources
Good quality house shares for professional tenants living and working in and around Birmingham. Prices range from £300 to £800 per month all inclusive of bills.
Contact info
1B Station Road, B14 7SR, Birmingham, United Kingdom
- 0121 440 4000
- hello@VeryNiceHomes.co.uk
- verynicehomes.co.uk
Very Nice Homes helped me out a lot…
Very Nice Homes helped me out a lot when I got in a sticky situation with moving from my previous nurses accommodation, they agreed to show me the house the next day without any trouble - they sent out an estate agent especially for me and by the end of the week I had moved in as they had fast tracked my application due to my difficult situation.
They are very prompt with their replies to any maintenance issues I have reported, and when I first moved in I asked if I could have a desk to work at, and they provided me with this no problem.
Would recommend to anyone as they care for their tenants!

Reply from Very Nice Homes

Reply from Very Nice Homes
Very nice homes are a very professional…
Very nice homes are a very professional estate agents. I called for a viewing and got one the same day and the room I was looking for was taken off the web within hours of me starting my application. All the steps needed to process my application where very easy and help was on hand either by phone or what’s app which was great. Any problems that I may have had were addressed quickly and professionally by all team members from very nice homes so much so that after I viewed the property on a Monday I had the keys by the Saturday the same week. All staff and team members at very nice homes couldn’t of done any more than they did and made my move as pleasant and as smoothly as it could be. I wouldn’t hesitate in the future to use or recommend very nice homes again. Once again thank you very nice homes. Mr L Smith

Reply from Very Nice Homes
This is my second tenancy with very…
This is my second tenancy with very nice homes. The name is quite fitting. I've found the owner, management and staff very professional and personable. The residences are clean and adequate. Any issues or concerns are dealt with in an appropriate and satisfactory manner.
I would definitely recommend to anyone I know.

Reply from Very Nice Homes
Great experience
Great experience, they do very well making tennents happy

Reply from Very Nice Homes
Great letting agency
Great letting agency, friendly staff and there to help if you encounter any issues. I highly recommend them to anyone searching for a hassle free renting experience

Reply from Very Nice Homes
One of the good ones!
My experience dealing with this agency has been a very positive one.
I was able to make a viewing appointment quickly and efficiently.
My application was processed quickly and efficiently.
I got the key to my room pretty much straight after my paperwork was processed. (I submitted all the required documents on Thursday evening, the paperwork was processed and approved on Friday, and I got the key to my room on Saturday.)
The agency staff are easy to reach on the phone and if they can't take your call, they do get back to you within a matter of hours.
Reporting any issues is an absolutely quick and efficient process. Once you've filled out the relevant form, you receive a phone call to discuss details and put a plan in place to deal with the matter.
In a nutshell: the agency staff act quickly and efficiently, they act professionally and they are always available to help.

Reply from Very Nice Homes
worst letting agents ever
After trying to view a property 3 times & first time turning up with no keys,the staff always calling to say running 20-30 mins late I've finally given up trying, stay away from this agent they are useless
L Hunter

Reply from Very Nice Homes
Happy Tennant
All the staff, and especially Adias, work extremely hard to ensure that all prospective tenants and current tenants are individually catered to. Once you move in they check in to make sure you are happy and to see if there's anything more they, or the owner/landlord can provide for you.

Reply from Very Nice Homes
Very poor service
3 weeks since I moved out but still have not received the end of tenancy deposit back! Also they charged a lot of things like an end of tenancy inspection fee!
If you want unprofessional and substandard service, then rent with them!

Reply from Very Nice Homes
TEN STARS!!
TEN STARS!!! Having seen a few properties, and dealt with estate agents who seemed either ill-informed about the places they were showing me or unenthusiastic about them, I was starting to lose hope. Then I met Aidas from Very Nice Homes and my whole experience changed for the better. He was very friendly, knowledgeable about the property, informed and seemed as if he genuinely cared not only about the property but finding the right fit for my needs. After showing me the house, he sent over info I asked for immediately and when I said I hoped to move in on a Saturday ( I viewed the property on a Tuesday evening) he and the whole team pushed to make it happen. And it did. A seemingly effortless experience from my side, made to feel so by the attentive work of VeryNiceHomes. A welcome change to other estate agents and a company and people who seen to understand the value of great, personal customer service. Ten stars.

Reply from Very Nice Homes
Amazing company, amazing people
I had a week to move into a place before new job starts. Saw the ad for a room and secure it in a day, got the deposit sent in two and then immediately moved in the day after. Overall, the entire process only took 4 days.
Despite the fact that I was stressed out/ impatient from the lack of time to move, they were very professional and tried to assist me in everywhere possible. Thanks to them, I am now sitting in this beautiful room ready to start next week! Couldn't have asked for any better.

Reply from Very Nice Homes
Absolutely brilliant
Absolutely brilliant! Very polite, professional and swift service from everyone and very clean and value for money accommodation. Thanks to everyone at Very Nice Homes
Abdullah
Nice support and easier contact
They made an effort to live in the house despite the fact we rent the house for the short time.
After starting to live in the current house, they sort out any problems as soon as possible, although it's true that there were any problems.
Most importantly, they are always nice to us including the maintenance team.
It's also easier to contact with them.
Impeccable Customer Service
My experience with very nice home has been impeccable. The quality of service is amazing and the rooms are superb. The prices are reasonable.
Aidas has been extremely helpful throughout my journey of finding a new place and have showed me rooms as per my requirements. His knowledge about his job is great. Aidas was absolutely brilliant more than I expected.
Overall experience was outstanding, I would highly recommend to use very nice homes and I personally would use it again in future.
Experienced great customer care and…
Experienced great customer care and service, and any issues I had were resolved very quickly. Friendly team and the property I rented was very good as advertised.
Very good consulting experience
Very good consulting experience. Things go really smoothly and I love the part about take a view of the house. Strongly recommend for who is looking for some places to live.

Reply from Very Nice Homes
Great homes!
I lived in a newly refurbished house which was modern and clean with regular cleaning service. The maintance of the house was dealt with quickly and the overall experience was great. They pick great housemates for the house and have made it an unforgettable experience! Special thanks to Aidas for looking out for us!

Reply from Very Nice Homes
Trusted for my home not once but twice!
During the past year I’ve lived at two of their houses/rooms both of which were newly refurbished to a high standard! Both times the move was hastle free and the staff were freindly and helpfull all-round.
Considering some other agencies I’ve dealt with and properties I’ve viewed/lived in, Very Nice Homes definitely stands out with both the team they have and the properties/services they provide! Thank you!

Reply from Very Nice Homes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







