I like the general quality of product (bookshelf from solid pine wood), nice and fast delivery. Although in construction process it seemed a bit shaky, the shelf turned out to be good and stable. I h... See more
Company replied
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Horrible quality product. Edit: After communicating with customer service I received partial refund, because I did not want to send item back (too much hassle). In over all, customer service was goo... See more
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The box was completly rotten and all the fungus from the roten box got on the sup board! Its dirty looks like the blue silicon is coming off the white in some places paddle is scratched and there are... See more
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The ordered item did not match the description, and its quality was very low in relation to its price. The ordered dog house was not made of engineered wood but rather regular particle board, which... See more
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Company details
Written by the company
vidaXL ir starptautisks tiešsaistes mazumtirgotājs, pie kura varat atrast visu, kas nepieciešams jūsu mājai, dārzam, garāžai un dari-pats projektiem. Mūsu koncepta pamatā ir plaša produktu klāsta piedāvājums, kas ļauj cilvēkiem “dzīvot labāk, tērējot mazāk”. Izmantojot vienkāršus izmaksu samazināšanas risinājumus, kas negatīvi neietekmē produktu kvalitāti, mēs spējam padarīt mūsu produktus pieejamus pēc iespējas lielākam cilvēku skaitam. Visi procesi - no produktu izstrādes un iegādes, mārketings un pārdošana, loģistika un klientu apkalpošana - ir mūsu rokās. Tādā veidā mēs pilnībā kontrolējam savu produktu funkcionalitāti, kvalitāti un izmaksas.
Contact info
Netherlands
- vidaxl.lv
3.6
Average
308 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very happy with experience
Item delivered from Poland warehouse. Shipping took 5 days to Latvia. Item was as described, no defects. Feels like quality item. Let's hope it lasts. Overall very happy with experience.
November 25, 2021
nice shopping experience
E-shop is easy to navigate through, good choice of product, reasonable pricing. Shipping was trackable and didn`t take a long time. The shop has several payment methods to choose from, even cash, which is very convenient. Completely satisfied.
November 21, 2021
Delivery was terrible and long
November 17, 2021
Reply from vidaXL
Dear Customer,
Thank you for taking the time to review your order.
We are sorry to hear that delivery did not arrive as expected.
We strive to dispatch your order within 2 business days after we have received your payment. Orders are then generally delivered within 8 business days but we cannot guarantee an exact delivery date.
In your case it appears that carrier had one Unsuccessful delivery attempt do to issues with delivery address. But i am glad to see that you did receive your order 2 days latter
I have sent you an email to discuss some options for unexpected delay .
Would you be so kind as to check this message and get back to me when possible?
I am looking forward to hearing back from you.
Kind regards,
fast delivery
November 17, 2021
Al is excellent!!!!!!
November 11, 2021
Very quick delivery.
November 11, 2021
Good customer service
Good customer service, fast check out, ultra boost super sonic delivery. Highly recommend 5 star.
November 9, 2021
Cover caps
It would be nice, if in each order screw cover caps were included. Because I ordered book compartment where I had 60+ screws, so these silver screws are very conspicuous.
October 29, 2021
I'm very glad with fast delivery.But…
I'm very glad with fast delivery.But other way I'm not satisfied with product comfort. My comfort chair advertised as very convenient but I don't think so.When you sit in a chair for a long time, you want to get out of it, because it seems too hard to sit for a long time.I would recommend the traders trying themselves the chairs for comfort for a long time at the beginning before the descriptive advertisement.
October 25, 2021
All was very good!
October 25, 2021
Excellent online buying experience 👍
October 21, 2021
Order delivery was On the point.
Order delivery was On the point.
Quality of product was ok considering it was much cheaper that in other shops.
So don't expect mega quality products from Poland for such a good prices, I had no expectations so I was happy.
October 21, 2021
Good product and delivery.
October 18, 2021
Good and quick
October 18, 2021
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