Vokera Ireland Reviews 199

Chris fixed our boiled last week and it's as good as new ever since. Chris fixed it no time at all, he figured out what the problem straight away,showed us what the issue was and replaced the part. He was friendly, quick and very professional. A job very well done and I'll get him back in the future without hesitation.

I had Dan from Volkera today to service and fix my boiler. He rang me and gave 2 hours notice of when he would arrive.
He was very neat in his appearance and very courteous.
He fixed everything and I would be very happy to have him service the boiler again

Very satisfied with the professional service provided by Chris for my annual service. He was punctual and very polite in his manner. He explained the procedure to me very well and he offered me some useful advice for boiler upkeep.

Very pleased with the 3 services done today carried out by Chris very happy with the services from Vokera thanks

First time to use Vokera s3rvice

Such a positive experience dealing with Anita on the phone - she knew so much I almost asked her to come out to attend to my boiler issue. Boiler expert Brian Tyndall then came out and was impressively diligent. He sorted out all the various issues I was having and really went that extra mile as I had quite a lot of queries. Everything has been left in perfect order and it was all handled efficiently and pleasantly.

I have had to contact Vokera a number of times in the last two weeks in relation to boiler issues and I have been very impressed and pleased with the level of service that I have received, both from their office team (Danielle) and their service engineers (Brian). They were attentive, professional, friendly and both very good at their jobs - I felt they both went above and beyond their duty to ensure that I was being looked after - and for that I’m very grateful and would recommend.

Strong recommend Vokera. From front line representative to engineer, they are very professional and willing to help. Thanks again !

At every point Vokera staff pulled out all the stops to get our hot water and heating system quickly back up and running. We have a special needs child and life without running hot water was extremely difficult. Danielle and Mary in the bookings office worked hard to get an engineer to us quickly. Then Michael the engineer was excellent and extremely thorough. It made all the difference to have a Vokera specialist engineer to fix and service our boiler system. Very impressed by the quality of the service.

Delighted to see Brian return to service our boiler this year - very personable and professional - outlining gentle improvements we will now consider. Anita and Danielle on the admin side ensured everything was well organised. Highly recommended !

Good quality workmanship , and Dan the engineer was friendly and informative.....
Good value too ...
Would recommend strongly if you have a Vokera boiler in trouble ...

Thank you Danielle in the service department for your help, advice and understanding regarding my broken boiler and ensuring I register my new one!

I recently contacted Volkera Ireland as my boiler which is just 3 years old this month is leaking water. My house is a new build. I found Danielle very unhelpful.
I was asked to email my service records for past 3 years. As I couldn’t find the record for 2018. I was advised my boiler is not covered under guarantee. I do have a certificate on the boiler stamped but that wasn’t enough. After requesting numerous times could a plumber call out to fix the leak, reluctantly Danielle advised me the price would be 190€ plus parts labour and the earliest service would be mid November.

To me that is no customer service. Also no reason for the boiler to be leaking water as it’s so new.

Giving the fact that I have a certificate for 2019 and the boiler itself it stamped for the past 3 years I feel I have being treated disgracefully. This company only interest is to sell you a product that is not fit for purpose and they will not stand over any warranty or guarantee.

Very happy with our experience, from the admin to the repair. Repairman punctual and fixed the problem with a professional and friendly approach.

I’m very happy with my new boiler, it’s working well , very efficient

Quality service and a pleasure to deal with. Thank you Vokera team!

Hot water sensor broke twice in 3 months after 2 months of usage...

Great boiler and after sales for parts very good

Hi all..
My new boiler broke down not it's fault as it was a gass bottle problem...
Contacted Anita at vokera a lovely and very helpfull person..
In turn she contacted Dan the engineer who arrived the following day and had the problem resolved by adjusting gas pressures..
Problems solved and away we go..
From start to finish I must say I have found your company and people a pleasure to deal with and thank u for your service.
Thank u Mike poc ar buile.😷👌🏼