Very easy process! No long call waiting times when attempting to contact. Ryan made us feel so at ease on our initial consultation. Becky was super helpful going through our welcome pack! Great ser... See more
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Review summary
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Company details
- Life Insurance Agency
- Business Insurance Company
- Income Protection Insurance Company
- Key Man Insurance Company
- Personal Insurance Company
- Shareholder Protection Company
Written by the company
Waddle Insurance - Real Advice. Real People. Real Protection. At Waddle Insurance, we’re on a mission to change the way people feel about insurance. No jargon. No pushy sales. Just honest, expert advice that puts you and your loved ones first. We specialise in life insurance, critical illness cover, income protection, and business protection - helping families, homeowners, and business owners across the UK protect what matters most. Whether you’re safeguarding your family’s future, securing your mortgage, or protecting your business from the unexpected, our advisors take the time to understand your needs and build a plan that’s right for you. Our culture is simple - care first, sell second. We believe in building trust, explaining your options in plain English, and being there when it really matters - including guiding you through claims with compassion and expertise. With a friendly team (and a penguin mascot who’s all heart), we mix professionalism with personality. We’re FCA-regulated, customer-driven, and proud of the five-star reviews that reflect the service we deliver every day. Waddle Insurance - protection advice the way it should be: transparent, personal, and giving you proper peace of mind.
Contact info
The Hive, Rear of 75 Uplands Crescent, SA2 0EX, Swansea, United Kingdom
- 03333 1111 23
- info@waddle.co.uk
- waddleinsurance.co.uk
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Would recommend
Found me a good policy Reece and Becky could not do more to help
Great experience from the very…
Great experience from the very beginning everyone i have spoken to was brilliant very helpful big thanks to Becky for the welcome pack review great job.
Excellent service since first using 7…
Excellent service since first using 7 years ago; insurance tailored to needs and have helped make sure I’ve had the right cover at the right time after various life events. Latest call with Bethan was a pleasure, very helpful and got everything sorted quickly.
Matthew and Becky were always super…
Matthew and Becky were always super kind and knowledgeable.
This I found very settling.
Waddle Insurance are a great company to…
Waddle Insurance are a great company to deal with. Very helpful advice.
Easy to contact. Iwan Griffith was very good and helped make the process easy from start to finish.
Fantastic service from start to finish
Fantastic service from start to finish. Very thorough, friendly and polite. Would not hesitate to recommend. Great thanks to Amy and Becky for an exceptional service.
Really friendly and always explains…
Really friendly and always explains very datial
Matthew Hopkins and becky durbin
Matthew Hopkins and becky durbin were very helpful in sorting out my policies. Would recommend:)
Waddle staff are friendly and very…
The team at Waddle are friendly, professional, and incredibly helpful. They leave no stone unturned and provide excellent advice throughout the process. I would 100% recommend them to anyone looking for knowledgeable and reliable support.
They are always prompt in responding and provide clear, helpful feedback. A special thank you to Becky for being so kind and friendly over the phone while discussing my documents. Your support and professionalism were greatly appreciated!
Brilliant customer service from Waddle…
Brilliant customer service from Waddle Insurance when i enquired about life critical life insurance.
I spoke to a Financial advisor called Liam & he explained everything in detail. He covered every aspect.
I then received a welcome pack to fill in the paperwork. I was helped by the lovely Bethan who telephoned me at a pre arranged time to help me fill this out & answer any questions.
A bonus is there are discounts from everyday stores too which was a nice suprise. Would highly recommend.
The whole experience was great from the start
The whole experience was great from start to finish, Olivia my financial advisor who I dealt with from the start was brilliant at finding old policys not fit for me now and changed and consolidated things. Very good
Excellent service and very friendly…
Excellent service and very friendly advice from Leo and Beccy
Lovely experience
The fact that customer service is well trained and could explain everything I needed to know better. Giorgia is the best!
Difficulties finding cover elsewhere, GO HERE!
Was recommended to give Matthew a call by my mum after having problems getting life cover elsewhere due to my health. He was very helpful in finding a company that would cover me especially having a baby now I needed something in place. The process was straightforward, he explained everything in detail and made sure I understood what I was getting and the next steps and the premium is easily affordable.
If you need cover and are finding it hard to find someone to cover you, try Waddle!
Amazing service!!
Amazing service as always!
The whole team is great, polite, professional, friendly and very helpful
Would highly recommend them
A very big thank you to Aimee for helping me re do my life insurance :)I look forward to dealing with her in the future
It was a pleasure to talk to her
Leo and Becky have been absolutely…
Leo and Becky have been absolutely amazing helped me to fill in the forms and explained everything clearly. I would highly recommend waddle insurance
Jessica from Waddle
Jessica from Waddle, contacted me to review my insurance products. She was thorough with all the information given and explained where my currents insurance cover was lacking and what steps we could take to improve it. She helped me secure greater cover that fulfilled my needs.
The Waddle Insurance team was awesome
The Waddle Insurance team was outstanding. Olivia and Beckie formed an excellent, professional duo. Olivia carefully explained the company details and my benefits as a client, reviewing multiple options until we found the best fit. Beckie guided me through all the initial steps as a new client, ensuring I understood the process and knew who to contact for assistance or questions. Thank you both for your terrific support. - Raphael
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