Weight Watchers Reviews 87

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the coaches, for their helpfulness, support, and inspiring guidance in both in-person and virtual settings. Many people find the app to be amazing, informative, and easy to use, appreciating its tools for tracking and understanding eating habits. The product itself is highly regarded, with many users crediting it for their success and finding the workshops to be a valuable and motivating experience. However, some customers expressed dissatisfaction with recent changes to the app, specifically mentioning that it now requires more clicks to see point values and that the desktop application is no longer available. A few people also noted issues with the service, such as long lines at in-person meetings due to insufficient staff and some virtual coaches cutting off clients during discussions.

What people talk about most

Staff

People report positive experiences with staff, highlighting the helpfulness, knowledge, and support from... See more

User experience

Consumers find the user experience to be largely positive, especially appreciating the supportive community... See more

Product

Clients share positive opinions on the product. Many reviewers appreciate the program guidelines, finding... See more

Application

Users describe positive interactions with the app, finding it amazing, informative, and easy to use. Many... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the workshops, highlighting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been a Ww member off and on for many years, gained wt back when I stopped attending meetings . Returned once I retired from nursing with 172 lbs on my 5ft 1" frame. Took 2 years to get to go... See more

Rated 4 out of 5 stars

I am happy the in-person meetings have remained. I wish there were more options. I love the app, the recent change where I can no longer quickly see the point value without clicking further in is frus... See more

Rated 4 out of 5 stars

I have never forgotten what the coach said at a workshop: “It’s not what you did, it’s what you do next that counts”. Such positive, very helpful advice when I’m feeling liked I’ve failed.

Rated 4 out of 5 stars

As a member, I did not appreciate how some of the U.S. virtual coaches were terminated without saying good bye to the members. However its a company that has a great product.



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 3 out of 5 stars

I really believe the WW program…It worked for me to lose all my excess weight and I started as a senior.

I really believe the WW program guidelines are great and I am proof that they work. What is lacking is the software to back it up can be confusing. The roll out of changes are quite "hit or miss" as to who gets them when they occur. The second biggest complaint is the total disregard for seniors or people less comfortable or can't afford Apple I-phones. you should re-institute the PC or desktop applications. This would help anyone with poor eyesight or ease of keyboarding.

May 9, 2026
Rated 5 out of 5 stars

I have been a Weight Watcher since…

I have been a Weight Watcher since 2001, made lifetime and left because I thought I could do it on my own. Sadly to say I couldn’t do it on my own came back after going through menopause. Made lifetime again, kept weight off for almost 9 years. Had 2 surgeries and my weight is coming back after 2 years and I feel supported and I know if I leave I cannot keep the weight down. I need the support, community, and listen how other people inspire others. Thank you WW❤️

May 8, 2026
Rated 5 out of 5 stars

WWWorkshops make all the difference …

The workshop session make all the difference. I am very disappointed that these seem to be decreasing. When one leaves home one cannot find a workshop to attend. Not every region has one. Too bad. We need to have these. Years back there was a workshop in every neighborhood. Now they sre fewer and mych farter apart. This is not helpful to the WW program of engaging people in healthy weight-loss.

May 2, 2026
Rated 1 out of 5 stars

Bad business practice as of late

There are so few meetings starting Friday and into Sunday as well as Tuesday. I cannot believe that this is intentional, as this is where most working adults are home and free from the daily work life hustle. There is basically no support and this is not fair. Additionally, there are so many meetings with the doctors and pop up RD's in the day and the people who are not seniors or semi retired are not able to log in and it is our funds paying monthly. How fair or just is this???

May 8, 2026
Rated 5 out of 5 stars

I really enjoy the Merge of usa a…

I really enjoy the Merge of usa a division canada.
Except the events would be nice if recorded. So much great info not enough ti.e to write it out.
When all events are available I. Canada the the USA coaches are talking about in meetings and Events would be nice to have access to. It kind of makes you feel lost.
If we could all have the same options it would be amazing.

May 8, 2026
Rated 5 out of 5 stars

Love my in-person & virtual meetings

Love my in-person meeting, but also love all the varied virtual meetings open to me as well. Chatting with other like-minded folks that “get me” and sharing about our struggles, victories and accomplishments during our weight loss journeys is priceless!

May 7, 2026
Rated 4 out of 5 stars

Human Resources problem

As a member, I did not appreciate how some of the U.S. virtual coaches were terminated without saying good bye to the members.

However its a company that has a great product.

May 8, 2026
Rated 5 out of 5 stars

It works!

WW is simple and it works if you record everything you eat in a day & stay within your numbers given per day. Also nice to given extra weekly points. There are lots of free foods which helps.
Good luck & have patience, it works! 😍

February 13, 2026
Rated 5 out of 5 stars

App is handy

App is handy. New changes are.now clear due to the workshops and the virtual workshops keep me grounded.
The coaches are helpful friendly and supportive.
Altogether a super program helping me lose 106 # and turning my health around.

May 8, 2026
Rated 4 out of 5 stars

I am happy the in-person meetings have…

I am happy the in-person meetings have remained. I wish there were more options. I love the app, the recent change where I can no longer quickly see the point value without clicking further in is frustrating. I want to know the pt value of each of my meals, this is gone now. When I scan an item the point value no longer comes up right away, I have to click into the food to see it. The more clicking means less satisfaction. Any app developer knows this.

May 8, 2026
Rated 5 out of 5 stars

Coaches are well informed

Coaches are well informed, welcoming and supportive. People in the meetings are entertaining. I’ve learned a lot about food, eating habits and have been able to lose weight successfully.

May 8, 2026
Rated 4 out of 5 stars

I have been a Ww member off and on for…

I have been a Ww member off and on for many years, gained wt back when I stopped attending meetings .
Returned once I retired from nursing with 172 lbs on my 5ft 1" frame. Took 2 years to get to goal, never gave up and have been at or below goal since 2013. My only complaint is that you are charging me monthly to remain in the program when it's supposed to be free. Feel like I am being penalized for no longer having in person workshops in Regina.

May 8, 2026

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