Weight Watchers Reviews 87

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the coaches, for their helpfulness, support, and inspiring guidance in both in-person and virtual settings. Many people find the app to be amazing, informative, and easy to use, appreciating its tools for tracking and understanding eating habits. The product itself is highly regarded, with many users crediting it for their success and finding the workshops to be a valuable and motivating experience. However, some customers expressed dissatisfaction with recent changes to the app, specifically mentioning that it now requires more clicks to see point values and that the desktop application is no longer available. A few people also noted issues with the service, such as long lines at in-person meetings due to insufficient staff and some virtual coaches cutting off clients during discussions.

What people talk about most

Staff

People report positive experiences with staff, highlighting the helpfulness, knowledge, and support from... See more

User experience

Consumers find the user experience to be largely positive, especially appreciating the supportive community... See more

Product

Clients share positive opinions on the product. Many reviewers appreciate the program guidelines, finding... See more

Application

Users describe positive interactions with the app, finding it amazing, informative, and easy to use. Many... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the workshops, highlighting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been a Ww member off and on for many years, gained wt back when I stopped attending meetings . Returned once I retired from nursing with 172 lbs on my 5ft 1" frame. Took 2 years to get to go... See more

Rated 4 out of 5 stars

I am happy the in-person meetings have remained. I wish there were more options. I love the app, the recent change where I can no longer quickly see the point value without clicking further in is frus... See more

Rated 4 out of 5 stars

I have never forgotten what the coach said at a workshop: “It’s not what you did, it’s what you do next that counts”. Such positive, very helpful advice when I’m feeling liked I’ve failed.

Rated 4 out of 5 stars

As a member, I did not appreciate how some of the U.S. virtual coaches were terminated without saying good bye to the members. However its a company that has a great product.



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 5 out of 5 stars

Our team leader is exceptional...always…

Our team leader is exceptional...always a smile and always encouraging even when we did not have a great week..she confirms how well we are doing or will do. She us great in the learning sessions and again always asking for feedback and she handles things so well...her assistant is great too...she is never without. Smile 😃

I thought it would be easy fot me to reach my goal as my diet is so limited to start due to health...yes it is slow going but because of the leadership team I am still there and feeling good about it..I also encourage others to join this group...Lyn

May 8, 2026
Rated 4 out of 5 stars

Some of the virtual coaches are so…

Some of the virtual coaches are so informative and give a lot of information that’s helpful. Thought time there’s coaches that cut off their client that is speaking.
And sometimes the conversation goes on into things that aren’t related to WW, which is fine but sometimes it goes on too long.
Overall, I love the app and the virtuals

April 28, 2026
Rated 5 out of 5 stars

The increased knowledge provided…

The increased knowledge provided regarding nutrition is extremely important especially to seniors. It’s a positive experience being with a group with similar challenges. Every week there us information from our coach or members that inspire me to continue my WW
Program.

May 8, 2026
Rated 5 out of 5 stars

I have been going to Weight Watchers…

I have been going to Weight Watchers for many years and have had many consultants but I have learned the most from Susan Mariano and our group on Friday mornings at our meetings in London Ontario.
Because of her, I know more about the protein, fibre, etc that my body needs. The group we have is amazing and I will soon be at my goal.

May 8, 2026
Rated 5 out of 5 stars

What an eye opener….

I was never interested keeping track of my food intake. What an eye opener I’m seeing when I count my points and realize how much food I am consuming in a day. Eliminating happy hour and sugary sweets out of my day has benefited me this week. Don’t feel as bloated and feel more alert. I trying my best to keep going. I’m usually one to fall off the wagon within the first 2 weeks

May 7, 2026
Rated 4 out of 5 stars

You need to have more staff for…

You need to have more staff for weighing in people in your in person meetings
We have a good number of people in Our Sherwood Park , Alberta. Meetings need more than one person weighing in . Often don’t bother because line too long and will miss some of meeting .

May 1, 2026
Rated 3 out of 5 stars

The overall plan is good

The overall plan is good. Healthy living, Healthy eating. Recent changes make it impossible for me to go to meetings and weigh in, so now I pay again, even as Lifetime member. Not a good move. Thankfully, I still have online meetings with some great coaches and there are way more supports online, from workouts to food guides to a 'social' community.

May 8, 2026
Rated 5 out of 5 stars

Great program to keep me on track

Great program to keep me on track and committed to a healthy lifestyle.
The app on a easy to use, once I came familiar with it
I enjoy attending in person meetings
And have tried some of the recipes that are easy to follow and yummy

May 8, 2026

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