West Country Windows Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptionally polite demeanor and remarkable attention to detail during home installations. Reviewers are deeply impressed with the exceptionally high quality of the windows, doors, and overall workmanship delivered by the team. Consumers consistently note that the installation teams arrive promptly on schedule and keep all work areas remarkably clean and tidy. People also appreciate receiving clear explanations and helpful guidance when choosing various home replacement products. Many happy clients state they would gladly use these services again and confidently recommend the business to others.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great delight and satisfaction with their new... See more

Product

Clients share positive opinions on product quality, expressing delight with the attractive and secure finish... See more

Customer service

Consumers find customer service to be exceptionally positive throughout the entire process. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house recently and needed a new patio door. We tried several local companies, whose staff all appeared to have attended the same double glazing salesman course. "Special offers" if we signed... See more

Company replied

Rated 5 out of 5 stars

Adrian and Joe arrived on time on the day arranged.They were very polite and friendly and cleaned up after they had done the job. We had a new bathroom window and a bedroom one replaced and already ca... See more

Company replied

Rated 5 out of 5 stars

We are delighted with the service we received from West Country Windows. The quality of the windows, the installation work and the friendliness and professionalism of all the staff we dealt with has b... See more

Rated 5 out of 5 stars

We had two windows replaced by Westcountry Windows last week and couldn't be happier. The windows look high quality and the two fitters did such a clean, tidy and neat job that when they left you wou... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home since 1977 , our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came when we planned

Came when we planned. Very professional in manor and the way he worked. Would highly recommend to anyone.

May 12, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your kind review.

We're delighted to hear that everything went according to plan and that you were pleased with the professionalism and workmanship provided. We take great pride in delivering a reliable service and ensuring every job is completed to a high standard.

Thank you for your recommendation—it really means a lot to us. If we can help with any future projects, don't forget that as an existing customer you'll be entitled to our customer discount on future work.

Many thanks from all the team at West Country Windows

Rated 5 out of 5 stars

Great to use a company that deliveries…

Great to use a company that deliveries an excellent service and fantastic installation, well done guys greatly appreciate it 😁

May 11, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your fantastic review.

We're delighted to hear that you were pleased with both the service you received and the quality of the installation. The team takes great pride in delivering the highest standards from start to finish, so your kind words are very much appreciated.

Thank you for choosing West Country Windows and for taking the time to share your experience. If we can help with any future projects, don't forget that as an existing customer you'll benefit from our customer discount on future work.

Many thanks from all the team at West Country Windows

Rated 5 out of 5 stars

Great product

Great product, well fitted by friendly and professional fitter. All communications efficient, all dates were met.

April 29, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your lovely review.

We're delighted to hear that you're pleased with your new installation and that you found the product quality, fitting, and overall service to be of a high standard. It's great to know that our fitter's friendly and professional approach made a positive impression.

We're also pleased that our communication was efficient and that everything was completed as promised and on schedule. Providing a smooth, reliable experience from start to finish is something we take great pride in.

Thank you for choosing West Country Windows and for taking the time to share your experience. Don't forget that as an existing customer, you'll be eligible for our customer discount on any future work.

Many thanks from all the team at West Country Windows

Rated 5 out of 5 stars

The windows are beautiful

The windows are beautiful, they guys who fitted them were polite and professional, and efficient. The job was completed as per agreed timescales, Very satisfied customer.

April 2, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful review.

We're delighted to hear that you're so pleased with your new windows and that the installation team made such a positive impression. We'll be sure to pass on your kind comments to the fitters, who will be pleased to hear that their professionalism, efficiency, and courteous approach were appreciated.

It's also great to know that the work was completed within the agreed timescales and that you're happy with the overall experience.

Thank you for choosing West Country Windows. We truly appreciate your support, and don't forget that as an existing customer you'll be entitled to our customer discount on any future work.

Many thanks from all the team at West Country Windows

Rated 5 out of 5 stars

What a great company

We are so pleased with our new front door that has just been fitted today. This makes a full set! Over the years West Country Windows have replaced the old conservatory that came with the house and replaced all of the windows. Every time we have used them there has been the same friendly and efficient service that makes you feel a valued customer. Why would you go anywhere else! We are very lucky to have this company in our area, I wholeheartedly recommend them

May 5, 2026
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic review and for your continued support over the years.

We're delighted to hear that you're so pleased with your new front door and that it completes the transformation of your home. It has been a pleasure helping you with your conservatory, windows, and now your front door, and we're incredibly grateful that you've chosen West Country Windows for each project.

Your comments about our friendly and efficient service mean a great deal to us. We work hard to ensure every customer feels valued, so it's wonderful to know that this has been your experience every time you've used us.

Thank you for your wholehearted recommendation and for your kind words about our company. We truly appreciate your loyalty and support.

As one of our valued existing customers, don't forget that you'll be eligible for our customer discount on any future work should you ever need us again.

Many thanks from Spencer and all the team at West Country Windows

Rated 5 out of 5 stars

Quality product & service

We went back to West Country Windows as were very pleased with windows & doors they fitted in our previous property.
The two chaps who fitted these windows were very friendly, courteous, left everything clean and the workmanship was second to none!! The windows are the usual excellent quality. We would definitely use and recommend them again :) Thank You

March 16, 2026
Unprompted review
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Reply from West Country Windows

Thank you so much for your lovely review and for choosing West Country Windows again.

There's no greater compliment than returning customers, so we're delighted that your previous experience gave you the confidence to come back to us for your new home. It's wonderful to hear that you're once again pleased with the quality of the windows and the standard of workmanship.

We'll be sure to pass your kind comments on to the fitting team. They will be delighted to hear that their friendly, courteous approach and attention to leaving everything clean and tidy were appreciated.

Thank you for your continued support and for recommending us to others. As a valued existing customer, don't forget that you're entitled to our customer discount on any future work.

Many thanks from all the team at West Country Windows.

Rated 5 out of 5 stars

Had a patio window replaced with some…

Had a patio window replaced with some brick work and a new window,and I am very pleased with the new look ,fitters were very efficient and tidy,whole process very good
Thank you.

April 21, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your kind review.

We're delighted to hear that you're so pleased with the transformation and the new look of your property. Replacing the patio window with brickwork and a new window can make a real difference, so it's wonderful to know you're happy with the finished result.

We'll be sure to pass your compliments on to the fitting team, who will be pleased to hear that their efficiency, workmanship, and tidy approach were appreciated.

Thank you for choosing West Country Windows and for taking the time to share your experience. Don't forget that as an existing customer, you'll be eligible for our customer discount on any future work.

Many thanks from all the team at West Country Windows

Rated 5 out of 5 stars

Garage Door Fitting

They came fitted my garage side door, were on time, efficient and the guy was very friendly even helping resolve an issue with our patio doors which had dropped.

April 13, 2026
Unprompted review
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Reply from West Country Windows

We're delighted to hear that you were pleased with your new garage side door and that the installation went smoothly. It's wonderful to know that the fitter arrived on time, worked efficiently, and provided the friendly service that we pride ourselves on.

We're especially pleased that he was able to help resolve the issue with your patio doors at the same time. Going the extra mile for our customers is something we always aim to do, so it's great to hear this was appreciated.

Thank you for choosing West Country Windows and for taking the time to share your experience. Don't forget that as an existing customer, you'll be eligible for our customer discount on any future work.

Many thanks from all the team at West Country Windows

Rated 5 out of 5 stars

I would like to say great work by west country windows

I would like to say, that from meeting Tony the salesman for the first time, very professional,he knew what he was talking about, to the fitting of a bedroom windows, and a bathroom windows, A very nice man called Colin came to fit them, he was very professional and left everything clean and tidy. I am having more work done by them would highly recommend the company.

April 14, 2026
Unprompted review
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Reply from West Country Windows

Thank you so much for your lovely review.

We're delighted to hear that your experience with West Country Windows was a positive one from start to finish. Tony will be pleased to know that his professionalism and product knowledge helped give you confidence in choosing us, and we'll be sure to pass your kind comments on to Colin as well.

It's wonderful to hear that Colin's workmanship, professionalism, and attention to leaving everything clean and tidy made such a good impression. We take great pride in providing a high standard of service throughout every stage of a project.

We're especially pleased that you've chosen us for further work, which is a real testament to the confidence you've placed in our team. Thank you for your recommendation and for taking the time to share your experience.

As a valued existing customer, don't forget that you'll be eligible for our customer discount on future work.

Many thanks from Tony, Colin, and all the team at West Country Windows

Rated 5 out of 5 stars

A company I would definitely recommend

From the first meeting with director Spencer I had total confidence in this company no hard sell just honest salesmanship. Neil checked measurements prior to being made Maris and Karen fitted the windows. All directors and staff were first class. 5 star sevice

March 30, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your fantastic review. We’re delighted to hear that you felt confident in us from your very first meeting and appreciated our honest, no-pressure approach.

It’s great to know that everything ran smoothly from survey through to installation, and that Spencer, Neil, Marius, and Kayden all made such a positive impression. We’ll be sure to pass on your kind words to the whole team.

Thank you again for your support and for choosing West Country Windows—we truly appreciate your 5-star rating

Rated 5 out of 5 stars

New Conservatory

All started with a quote for a replacement conservatory we were more than happy with, later arranged a start date that suited us, two men arrived who were polite, hard working and were particular about attention to detail, we are very happy with the end result, only drawback was having to restock the cake and biscuit tins...

March 25, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful review. We’re so pleased to hear that you were happy with your initial quote and that everything ran smoothly from start to finish at a time that suited you.

It’s great to know our installation team impressed you with their politeness, hard work, and attention to detail—and most importantly, that you’re delighted with your new conservatory.

We do apologise about the biscuit tins… our team do have a reputation for that. 😊

Thank you again for choosing West Country Windows, and we hope you enjoy your new space for many years to come

Rated 5 out of 5 stars

Brilliant product

I am very pleased with the look of my replacement windows. The two young men arrived on time and were friendly, hard working. They cleaned up after themselves you would not now they had been there except for my lovely new windows. Thank you West Country Windows.

February 16, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your lovely review. We’re so pleased to hear that you’re happy with the look of your new windows.

It’s great to know our installation team made a positive impression by being punctual, friendly, and hardworking—and that they left everything so clean and tidy. We always aim to make the whole experience as smooth and hassle-free as possible.

Thank you again for choosing West Country Windows, and we hope you enjoy your new windows for many years to come

Rated 5 out of 5 stars

Unexpected Garden room

I recently had a replacement door, windows and a conservatory installed, and I couldn't be more pleased with the results. The craftsmanship was impeccable, with every detail attended to, and the installation team A.J. and Joe were courteous, professional, and punctual. The new windows have transformed the look of my home, keeping it warmer and quieter, while the conservatory is now a beautiful, light-filled space that we enjoy every day. I highly recommend their services – truly deserving of a five-star rating.

March 20, 2026
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic review. We’re absolutely delighted to hear how pleased you are with your new door, windows, and conservatory. It’s wonderful to know that the installation has transformed your home, making it warmer, quieter, and giving you a bright new space to enjoy every day.

A.J. and Joe will be especially grateful for your kind words—we’ll be sure to pass on your feedback to them. They take great pride in their work, and it’s great to hear that their professionalism and attention to detail stood out.

Thank you again for your recommendation and for choosing us. Enjoy your beautiful new space

Rated 5 out of 5 stars

Very pleased with new windows and and…

Very pleased with new windows and and back door. Very easy to deal with a process that tailored to fit around me. The fitters were helpful clean and tidy and made sure I was happy before they left.

March 24, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your kind review. We’re delighted to hear that you’re very pleased with your new windows and back door. It’s great to know the whole process was smooth and tailored to suit your needs.

Our installation team will be especially pleased to hear your feedback about their helpfulness and attention to cleanliness—they always aim to leave every home just as they found it.

Thank you again for choosing us, and we hope you enjoy your new installations for many years to come

Rated 5 out of 5 stars

"A Fantastic Job"Blue Anchor

"A fantastic experience with West Country Windows from start to finish. The quality of the doors is superb, and the fitters Marious and Kalan ( hope spelling is correct ) did an outstanding job—professional, polite, and they left everything spotless. It’s great to support a local business that clearly cares about its craftsmanship. Highly recommend!"

March 23, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your fantastic review. We’re delighted to hear you had such a positive experience from start to finish and that you’re so pleased with the quality of your new doors.

Marius and Kayden will be thrilled to hear your kind words — we’ll be sure to pass them on. It’s great to know their professionalism and attention to detail made such a good impression.

We really appreciate your support of a local business and your recommendation. Thank you for choosing West Country Windows

Rated 5 out of 5 stars

Excellent quality and service

We are based in Exmoor National Park and needed a company who had full knowledge of dealing with all the planning and consent requirements. West Country Windows were recommended to us and we are so pleased that we chose them. We have had all our windows and doors replaced and West Country Windows dealt with all the planning requirements. The quality of the windows and doors is excellent. The fitters who came were excellent and super polite and tidy and a credit to the company. I would not hesitate to recommend West Country Windows. Our house is transformed!

March 19, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful review. We’re delighted to hear how pleased you are with your new windows and doors, and that our team could support you through the planning and consent requirements in Exmoor National Park.

It’s fantastic to know the quality of the products and the professionalism, politeness, and tidiness of our fitters made such a positive impression. We’ll be sure to share your kind feedback with the whole team.

We’re thrilled your home has been transformed and truly appreciate your recommendation. Thank you for choosing West Country Windows

Rated 5 out of 5 stars

Even better than we had hoped

Delighted with our new ‘timberlook' windows. We have not have uPVC windows before and were a bit nervous about how they would look in an old house. We need not have worried. They looked even better than we had hoped. Our fitters Andy and Mike were fantastic - punctual, professional, friendly and very tidy. We found West Country Windows easy to deal with and very helpful.

March 2, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your lovely review. We’re so pleased to hear how happy you are with your new Timberlook windows, especially as we understand you had some initial concerns — it’s great to know they exceeded your expectations.

Andy and Mike will be delighted to receive your kind feedback; we’ll be sure to pass it on to them. We’re also glad you found the whole process easy and helpful from start to finish.

Thank you for choosing West Country Windows — we really appreciate your support

Rated 5 out of 5 stars

Replacement double doors.

We needed to replace a dinning room double door. Tony the salesman attended and and suggested we replace them with a single door which would be cheaper, provide a better outlook and make the room appear larger and brighter. The door when fitted was of excellent quality and we are so pleased with it. What a difference it has made. Well done Tony. Very friendly and efficient installation team. Great service. Thoroughly recommended!

March 5, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful review. We’re delighted to hear how pleased you are with your new door and the difference it has made to your home.

Tony will be especially pleased to hear your kind words — we’ll be sure to pass them on. It’s great to know his advice helped create a brighter, more open space. We’re also glad our installation team made a positive impression with their friendly and efficient approach.

Thank you for your recommendation and for choosing West Country Windows.

Rated 5 out of 5 stars

We had our French doors replaced last…

We had our French doors replaced last month. From ordering through to installation they were very efficient. We have always used West Country Windows in the past.

February 10, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your kind review. We’re delighted to hear that everything went smoothly from ordering through to installation, and that you were pleased with the efficiency of the process.

Your continued support and loyalty mean a great deal to us — we really appreciate you choosing West Country Windows again

Rated 5 out of 5 stars

No offers or gimmicks, just a great price.

We moved house recently and needed a new patio door. We tried several local companies, whose staff all appeared to have attended the same double glazing salesman course. "Special offers" if we signed now, "I'll ask my manager for a special quote" Anything but a straight forward price. They then sat there, hoping you will give in. West Country Windows were different, a straight forward price, no pressure, no special deals, or manager's offers. Also the lowest price we eventually recieved. The doors arrived and were fitted by an excellent fitter who made an excellent job of fitting the doors and was extremely tidy too.

February 25, 2026
Unprompted review
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Reply from West Country Windows

Thank you for your fantastic and detailed review. We’re delighted to hear that you appreciated our straightforward, no-pressure approach — it’s something we pride ourselves on, so your feedback means a great deal.

It’s also great to know you were pleased with the value we offered and the quality of your new patio doors. We’ll be sure to pass your kind comments on to the installer as well, who will be pleased to hear their workmanship and tidiness stood out.

Thank you for choosing West Country Windows, and we hope you enjoy your new doors for many years to come

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