Wickedquotes Reviews 

Appalling company just out to scam people my husband purchased motorbike insurance (1st bike) filled in form no no claims as he hadn’t had bike insurance before asked about car insurance he said he has 9plus years ncb sent them code to look at dvla record they sent him a letter to say they were still waiting receive it rang after 55 mins in queue to be told they hadn’t had it and they would be cancelling his policy as he hadn’t filled in form correctly - will be taking legal action as they kept over half of the policy premium

My renewal quote came through and I needed to amend and check. So I called their contact number - ITS A PREMIUM LINE NUMBER!!! Waited 45 mins and then they cut me off. Repeated the next day and the same - Waited 45mins plus to be again cut off. Eventually got through on the third day and got my renewal cancelled.

Now have been hit with £30+ phone bill to the premium line contact number - what a rip off - avoid at all costs, support line is rubbish and takes over an hour to get through - and they charge you £15 for the privilege of waiting

Rip off

DO NOT USE THIS COMPANY. I took out cover on my ZZR1200 but was unable to get my proof of no claims from my previous insurer (MCE) because they’ve gone bust. As a result they decided not to cover me. They just informed me I owe them £47.00 cancellation fee. I’ve already paid them £50.00 for two week’s insurance already. They are rip off merchants. I wish I’d read the reviews on Trustpilot before approaching this company.

I was directed to the "Wicked Quotes " website after using the Motor Cycle News insurance comparison website as "Wicked Quotes" offered me the most competitive insurance deal -BUT T.B.H Im now finding out that it was cheap for a reason !!, because its a terrible, terrible company to deal with and their service is just shocking !! !! as a new customer they want to know everything about you (just stopping short of asking what you had eaten for breakfast !! )and they want to see EVERY CONCIVIBLE bit of documentation you have !
and after all this documentation was forwarded to them by 5 (!!!) e-mails ,it was never enough ,and at one point ,it was even suggested to forward my personal national insurance number to wicked quotes !! they continually asked for more and more information whilst threatening to cancel my policy if all this extra documentation was not provided !! and after trying to contact them on numerous occasions and at different times by phone ,to discuss things -you ALWAYS seemed to be either number 4/5or 6 in the que to speak to a advisor which usually resulted in a wait of OVER 45 minutes (at one point I was just "cut -off " whilst waiting !! ) !!! I did start to think that they were scammers !! so-all-in-all there is NO WAY I would recommend or ( knowing just what I know now !! ) deal this company !! the transition to "Wicked Quotes " from my previous insurance company was far ,far from pleasant, smooth and easy ! I shudder to think just what they would be like to deal with If I was unfortunate enough to make a claim !! so-good people ADVOID this company at all costs !! I had to give them just 1 star as I was unable to give them a
"zero" star!!

Received a great quote for fully comp. motorcycle insurance from them after my previous insurer decided to increase my premium by £100 for some inexplicable reason, even though I've been with them for a number of years without claiming. On the initial policy I had made a genuine mistake with my NCB by 1 year. I rang them up the following day to explain and they rectified this and waived any admin charges. The only slight issue I had was with providing proof of my NCB. I originally sent what I thought was one of the documents they require (renewal quote from my previous insurer) which stated my NCB. However, I received an email back informing me this was not adequate. This could be a misunderstanding on my part as I've never switched companies before. However, I asked my old insurers to send me a NCB certificate, which I forwarded on and received a reply within a couple of hours stating that this was satisfactory and my policy will continue.

I have read some of the comments from others on here, who appear to have had poor service from their staff via the telephone. My personal experience couldn't be more different. The staff I have spoken to have been very polite and helpful.

Avoid at any cost. Went to save a few pounds over other reputable insurers.
Insured my motorbike and the next day called them to see why my bike is showing as not insured on MID. They run through my details and they said there is an error which they were unable to correct and they had to cancel my policy.
They charged me 50£ for 20 hours policy. Its a scam. AVOID

I affected motorcycle insurance within the period of insurance I asked for laid up cover, this was not available, the company tried to help but the insurers they had placed me with would not cover my bike. So if you need laid up cover don't affect a policy with these guys.

Asked for information regards to NCB etc, all information HAS BEEN EMAILED over but still received reminders regards to this information I had apparently not sent.

They have now cancelled my insurance and have demanded £30 from me, close this company down it’s a fraud!

Mis sold policy which did not suit my needs. Told I would not get a refund if I cancelled after 15 days. Was talked over by a 12 year old reading off a screen at 100 mph. Told they would pay out market value based on not history for a HISTORIC vehicle. No mot required for a historic vehicle. Insurance actually provided by LVE. Total dissatisfaction. STAY AWAY FROM THIS 3RD PARTY CON.

I needed to start a claim. Phoned the claims number. After waiting 2 hours the line went dead. I don't think anyone works in the claims department. Shockingly bad.

Took a policy with this company on the 28th of this month pricing seemed good today they rang me the 31st to say they're what another £90 because I didn't declare something on it I said that was ridiculous I would cancel now they are trying to charge me £50 for cancelling when I'm still in the 14-days cancellation period companies absolutely scam keep away
I received your reply today 01/06/22 because of the review I write about you last night on trustpilot , it was for a sp30 a speeding fine I got 2 years ago in my car I had forgot all about it it because at the time when I received it 2 years ago I notified my other insurance companies for my bike and car and they said it did not matter because the majority of people have them and I did not get charged any extra from the other companies, I've completely forgot about it so that is why I did not declare it but to try and charge £80 something pound for that is disgusting your company is just trying to make money, the reviews on trustpilot about your company are all bad you are still a rip-off company I will get another reply on this site from you with some crap like blah blah blah blah

paid insurance the the in of started gave all I can and ripped me off before bike insurance stated I LOST £100 POUNDS AVODE THIS COW BOY COMPANY LIKE THE PLAGE

Took out a motorcycle policy but had to cancel after two days of cover. Was still within the cooling off period. Got a charged over 90% of the premium. Avoid.

Re the below. I haven't made a claim in 20 years but my no claims bonus was deemed not valid. As you state that your exorbitant cancellation fees cannot be changed what is there to discuss? I just hope that others read this review and are not fleeced as I was.

Firstly I have read the awful reviews as I have just taken out a policy for two motorcycles with wickedquotes.
I can only give a fair review of my own experience.
They quoted me £220 fully comp with protected no claims on a new 1200 speed twin and a older Africa twin.
Yes it takes forever for them to answer the phone but they did answer eventually after telling me where I was in the queue on two separate occasions.
I returned an email with my required info and the girl on the phone went away and came back to verify she had received my email .
Obviously I can't comment on any claims procedure but I know that it would be dealt with directly by Aviva so wickedquotes would be taken out of the equation should there be a claim so all in all I think they have done pretty well.
The girl on the phone didn't try to rush me and she took her time to deal with my problem so obviously the next person waiting behind me was getting irate but chill out I say. They are only human in that office just like us!.

Called this company 4 times last week no one ever answers the phone. What a waste of time. My last call was today calling immediately at 0900 hrs only to be told that I was no 2 in the queue.
I waited, waited and continued for 1 hour 9 mins still no one answered, at which point I hung up.
The service is atrocious and despite trying to get a quote on line it always refers to giving the company a call only to be waiting for hours for someone to answer which never materialises

I have never ever come across such incompetence in a company like this

Totally ripped my son off asked for every conceivable piece of information available about his license etc sent this to them several times but continually sent out reminder letters even though they had all of information and this was confirmed by them on the phone ,then cancelled his insurance before the date on the last letter they sent ,After phoning my self to sort out the matter i was then told that someone had already canceled the policy and that there was nothing they could do, they had only given us partial refund taking over £370 for the privilege ,i would not advise anyone to use these people dishonest and very rude .Wish i had checked out other reviews before using them ,will be contacting the insurance ombudsman !!!

I began to get suspicious when despite numerous attempts to satisfy the requests for proof of no claims that nothing satisfied their criteria. In a world of modern communication methods and the insurance database that all insurance companies share it is not impossible for an insurance company to check your details prior to accepting you as a client. It was only after I had paid for the insurance that they asked for proof of no claims. this should be available on the insurance database. What further aroused my suspicion was that they suggested that I wait untill my policy was out of date before contacting my previous insurer. That would have left me boxed into a corner. So I decided to terminate my contract with Wicked quotes I now await the full refund if that doesn't happen I will be back on here.

Unfortunately the settings does not allow me to give this RUFLESS company less than one star. AVOID THEM AT ALL COSTS!!! they're more like a debt collection agency then an insurance provider poor attitude, poor service, poor human being's. I'm sure they wear 10 gallon hats and carry six shooters, proper cowboys. Yippee-Ki-yay motherf**Kers.