Sneyds read my review below and contacted me as their customer. They chased DX and have arranged a new bag of food to be sent and delivered by DPD tomorrow - can’t say fairer than that - superb cus... See more
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Review summary
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Only small issue is that my delivery is packaged in a cardboard boxes. Unfortunately the first delivery one of the bags of dog food had burst in the box. Second delivery the courier handed me a box... See more
Company replied
Long time customer & very happy with the products, the dogs love every variety I have given them. I put a special order in recently & Sneyds were happy to oblige, very good customer service & fast... See more
Company replied
My Black Lab (2) & fussy Staffy (12) with a delicate stomach, absolutely love the Premium Hypoallergenic Chicken & Rice, and Salmon flavoured Dog Food with Joint Care. It really helps with their Skin/... See more
Company replied
Company details
Written by the company
Sneyds Wonderfeeds is a distinguished family-owned business specializing in the manufacturing of dry dog and small animal foods. Established with a profound commitment to pet health and nutrition, the company has carved a niche in the pet food industry through its dedication to quality and innovation. At the core of Sneyds Wonderfeeds' philosophy is a deep understanding of the nutritional needs of dogs and small animals. This knowledge is reflected in their diverse product range, which caters to various dietary requirements and life stages of pets. From puppies to senior dogs, and addressing specific health conditions, their formulations are designed to provide optimal nutrition. This focus on health-centric products has earned Sneyds Wonderfeeds a reputation for excellence in pet care. The company's approach to manufacturing is also noteworthy. Emphasizing stringent quality control, Sneyds Wonderfeeds ensures that every product batch meets the highest standards. This attention to detail extends to the selection of ingredients, with a preference for high-quality, natural components that promote the well-being of pets. Innovation is a key driver for Sneyds Wonderfeeds. The company invests in research and development to continually improve its product offerings. This includes exploring new formulations, enhancing taste profiles, and ensuring that their products meet the evolving standards of pet nutrition. Sneyds Wonderfeeds also places a high value on customer satisfaction. Understanding that pet owners seek the best for their pets, the company engages in active communication with its clientele, offering advice and support. This customer-centric approach has helped in building a loyal customer base and a strong community around the brand. Furthermore, as a family business, Sneyds Wonderfeeds embodies values of tradition and a personal touch. This is evident in their business practices, where relationships with suppliers, customers, and employees are nurtured with care and respect. In summary, Sneyds Wonderfeeds stands out in the pet food industry for its commitment to quality, nutritional excellence, innovation, and customer service. As a family-owned business, it combines professional expertise with a personal touch, making it a trusted name for pet owners who seek the best for their furry companions.
Contact info
11 Hebden Road, DN15 8DT, Scunthorpe, United Kingdom
- 01724872448
- info@wonderdog.co.uk
- wonderdog.co.uk
4.7
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I have no problem with sneyds wonderdog…
I have no problem with sneyds wonderdog have fed to my dogs for years. However, the delivery service is not so good. For my recent delivery I requested they leave with my neighbour as I would not be at home. On returning 2 large boxes had been left in plain site in front of my front door I had to climb over them to get into house. Delivery text said left with neighbour - not true. DPD delivery 👎
June 29, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Linda. We really appreciate you feeding Wonderdog to your dogs for so many years, and we’re very sorry about the issue with this delivery. Your instructions should have been followed and the parcels certainly shouldn’t have been left in plain sight, particularly when the delivery notification stated otherwise. We’ll raise this with DPD, and thank you for bringing it to our attention.
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Catherine! It’s lovely to hear you’ve chosen Wonderdog for your pets over the years. We’re really pleased you’ve been happy with the food and the service you’ve received. Thank you for your continued support!
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Wendy! We’re delighted you’re happy with both our food and the service from the team. We really appreciate the lovely 5-star review!
Nutritionally complete food for my dog
Nutritionally complete food for my dog, thank you. Great customer service, highly recommend.
June 10, 2026
Unprompted review
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Rob! We’re really pleased you’re happy with the quality of the food and the customer service you’ve received. Thank you for recommending Wonderdog and for the fantastic 5-star review!
All our working dogs look great on the…
All our working dogs look great on the special, we swapped to it when the transitioning the youngest from puppy food because she wouldn’t eat our previous brand of premium working dog food. We ordered the sample pack and she ate every single one of them and has continued to eat the special since
June 14, 2026
Unprompted review
Reply from Sneyd's Wonderfeeds Ltd
Thank you so much, Vicki! It’s fantastic to hear all your working dogs are looking great on our Special, and we’re especially pleased the sample pack helped you find something your youngster enjoyed during the transition from puppy food. Thank you for choosing Wonderdog!
Great company
Great company, very helpful and accommodating - provide great advice and the quality of the product is amazing, my Labrador has been on Sneyds all his life and loves it.
May 21, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Jordan! It means a lot to hear your Labrador has been enjoying Sneyd’s Wonderdog all his life. We’re delighted you’re happy with the quality of our food and the advice and service you’ve received from us over the years. Thank you for your continued support!
Excellant food
Second time I’ve bought this food. Dogs love it, different type of kibble. Quick delivery
May 30, 2026
Unprompted review
Reply from Sneyd's Wonderfeeds Ltd
Thank you for the fantastic review! We’re really pleased your dogs are loving the food and that your order arrived quickly. It’s great to have you back for a second order, and we hope there’ll be many more!
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Louise! There’s no better seal of approval than a dog refusing to eat anything else! We’re delighted your dog loves their Wonderdog food. Thank you for the lovely 5-star review!
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Jane! We’re really pleased your order arrived promptly and that you’re happy with the food. Thank you for the lovely 5-star review!
They produce a food my dogs love and…
They produce a food my dogs love and thrive on and three Rhodesian Ridgebacks have tired of other food brands but this is a very firm favorite with them and i will continue to feed them food they enjoy. An empty bowl is always guaranteed
May 5, 2026
Unprompted review
Reply from Sneyd's Wonderfeeds Ltd
Thank you so much for the fantastic review! Hearing that all three of your Rhodesian Ridgebacks love and thrive on Wonderdog is brilliant — especially when they’ve tired of other foods in the past. Empty bowls every time is certainly the best recommendation we could ask for!
Reply from Sneyd's Wonderfeeds Ltd
Thank you, James! We’re really pleased your order arrived quickly. Thank you for choosing Wonderdog and for the 5-star review!
A update from my previous review I…
A update from my previous review I finally got the dog food I had to have it resent they sent two bags of dog treats I was not expecting that at all. I will say I understand the trouble I was having wasnt from Sneyd's its the delivery company you guys are with DPD I think you should look for another company as I seel a few more customers of late are having issues with them. For Sneyd's I have been using their products for around 13 years dog food wise not had a problem at all think they are amazing my dogs coat looks incredible even in her old age stick acts like shes young and I do think the food has helped her keep that mobility up.
April 18, 2026
Unprompted review
Reply from Sneyd's Wonderfeeds Ltd
Thank you so much for updating your review, Connor, and especially for your support over the past 13 years! We’re sorry again about the delivery issues, but really appreciate your understanding. Most of all, it’s wonderful to hear your old girl is still so active and doing so well on Wonderdog — that’s exactly the kind of feedback we love to hear. Thank you for sticking with us all these years!
Great nutritional hypoallergenic food
Great nutritional hypoallergenic food . My only issue is that this sometimes have supply issues but will
Keep you updated and send small bag to keep
You going free of charge
April 8, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Denise! We’re really pleased you’re happy with the quality of our hypoallergenic food. We appreciate your patience when we’ve experienced occasional supply issues too, and we’ll always do our best to keep you updated and help keep your dog fed while you’re waiting. Thank you for your continued support!
Excellent food
We have been feeding wonder dog grain free for a while now and both our dogs are doing very well on this food. No bad wind, lovely coats and loads of energy. Would be very happy to recommend. 👍
April 15, 2026
Unprompted review
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Charlie! It’s fantastic to hear both your dogs are doing so well on our Grain Free food — lovely coats, plenty of energy and no bad wind sounds like a winning combination! Thank you for recommending Wonderdog and for the brilliant 5-star review!
25% off and quick delivery
March 29, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Graham! We’re really pleased you were able to take advantage of the offer and that your order arrived quickly. Thank you for choosing Wonderdog and for the fantastic 5-star review!
Fab food
Fab food, fast delivery, hassle free transaction, pleasure doing business. Many thanks
April 1, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Lindsay! We’re delighted you’re happy with the food, speedy delivery and hassle-free ordering. It’s always a pleasure to have you as a customer. Thank you for the fantastic 5-star review!
Great food and fast delivery.
My Black Lab (2) & fussy Staffy (12) with a delicate stomach, absolutely love the Premium Hypoallergenic Chicken & Rice, and Salmon flavoured Dog Food with Joint Care. It really helps with their Skin/Coat, joints and sensitive stomach. I would recommend this product to anyone.
April 1, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you so much, Steven! It’s fantastic to hear that both your Lab and your Staffy love their Wonderdog food, especially with your Staffy having a sensitive stomach. We’re really pleased you’ve seen improvements in his skin, coat and joints too. Thank you for recommending us and for the brilliant review!
Well i never got my dog food I get the…
Well i never got my dog food I get the issue was with DPD. But you guys could of sent replacement now i have to wait till Wednesday.
March 30, 2026
Reply from Sneyd's Wonderfeeds Ltd
We completely understand how frustrating this situation has been, especially when you’re waiting on your dog’s food.
Just to clarify for anyone reading, your parcel was dispatched on time from our end and has been delivered by DPD to the selected pickup shop, where it is currently available for collection.
The change to a pickup location was made via DPD during the delivery process, which is outside of our control. As this happened over the bank holiday weekend, we weren’t able to resolve the issue with DPD any sooner, but we kept you updated throughout and offered to resend the order once we were back open.
We always aim to resolve issues as quickly as possible and support our customers wherever we can.
If you have any further issues collecting your parcel, please let us know and we’ll be happy to help.
Great dog food for our 13 year old…
Great dog food for our 13 year old spaniel, she’s been on this for a few years now. Great service from this company, fast delivery and a pleasure to deal with
March 27, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you, Angela! It’s wonderful to hear your 13-year-old spaniel has been enjoying Wonderdog for the past few years. We’re really pleased you’re happy with both the food and the service you receive. Thank you for your continued support!
Haven't received the delivery yet
Haven't received the delivery yet. They say DPD have let them down. Sneyd's didn't inform me of this, I had to request a delivery update.
March 13, 2026
Reply from Sneyd's Wonderfeeds Ltd
Thank you for your feedback. We understand your frustration with the delay, and we would like to clarify the timeline of your order.
Because your order was placed on Friday the 13th after our daily dispatch cut-off time, it was correctly scheduled for dispatch on our next working day, which was Monday. Unfortunately, our courier, DPD, experienced a vehicle breakdown on Monday. This unforeseen issue was entirely out of our hands and meant they collected your parcel on Tuesday instead.
We do sincerely apologize that we did not proactively notify you of DPD's breakdown before you contacted us. We rely on the courier's tracking system during these incidents, but we take your feedback on board regarding our communication.
Your parcel is out for delivery with DPD today (Wednesday). While we are sorry for the inconvenience this third-party delay has caused, our team fulfilled your order as quickly as possible within our stated working hours. We hope your delivery arrives smoothly today and that you will reconsider your rating once your items are in hand.
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