Great experience from start to finish purchasing a hot tub for my business. Really first class product with an absolute exemplary service,,,, So pleased with everything and planning more purchases... See more
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Fantastic team who made our hot tub exactly to our specifications. Delivered in the original timeframe at the point of order. Great delivery team more than happy to help to have our tub set up. Would... See more
Absolutely delighted with our new sauna. The builders worked extremely hard putting it up and ensuring that it was perfect before leaving. It's great, gets super hot within minutes. Would 100% recom... See more
Huge thank you to woodpecker hot tubs and saunas. The team were brilliant from start to finish, the delivery date was on target and installation was fast and efficient. We were all able to relax an... See more
Company details
Written by the company
It’s the great way to let your mind and body to relax…
Contact info
31A MARKET PLACE, PE21 6EH, Boston, United Kingdom
- +447435866929
- info@woodpeckertubs.co.uk
- woodpeckertubs.co.uk
4.6
Excellent
131 reviews
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Great quality hot tub and very helpful…
Great quality hot tub and very helpful with delivery. Had the tub for nearly a year and as good as new
January 19, 2022
Unprompted review
DISAPPOINTED...
DISAPPOINTED...
We took delivery of an 'Elite' tub in February 2021. We quickly found that there was a fault with the mechanism that secures the flue to the heater and it took Woodpecker 3 months to deliver a replacement. Luckily on that occasion we were able to use the tub in the meantime so didn't suffer any downtime without it. Then on 11 October 2021 I reported to Woodpecker that the tub no longer holds water (it uncontrollably drains completely and rather quickly). They identified that we need a new heater and promised to replace it under warranty. That was almost 2 months ago and I'm still waiting. They said they were going to fix it last weekend but nobody turned up and no one has been in touch. They often don't respond to messages. Woodpecker's hot tubs are lovely when working so I'd love to be able to recommend them but their aftersales service is poor in my experience, so bear that in mind if you're contemplating buying from them. I've had no use of my tub for 2 months and I don't currently know if/when I'll be able to use it again.
December 5, 2021
Unprompted review
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