Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... See more
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Location
Switch locationRIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
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*Edited review: I purchased some panelling from Woodupp and received the automated email about my order when it was placed. The website indicated it was in stock with a 7-14 day shipping time, but... See more
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I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... See more
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Amazing Customer Support. Can't recommend highly enough. I ordered my panels for fitting out a rental in Sydney and sent a list of questions to the team expecting an average kinda response. I was... See more
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Company details
About WoodUpp - Australia
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australia
- 1300966387
4.4
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Exceptional service and followup
Ben and the team at Woodup are so professional. Our whole experience from samples to ordering and collecting was amazing. We have installed Woodup panels the outcome was better than we expected and so simple. Thanks so much Woodup team.
April 14, 2026
Unprompted review
Reply from WoodUpp - Australia
Hi Tama, thank you so much. Yourself and Darlene have been a pleasure to deal with and we genuinely appreciate your kind words. We look forward to your next project 😊
The product and the people.
The product and the people.
Always got a quick response with any queries. Made such a difference.
March 19, 2026
Reply from WoodUpp - Australia
Hey Christine, thank you so much for the 5 star review. It's always great to receive positive feedback!
Great Customer Service and amazing products
We have the DUPPS (picture hooks) and panel covers in the copper. From the moment I placed my order Mick from WoodUp called and confirmed it personally and was a pleasure to work with, answering all of my questions. When there was a hiccup with delivery, he and the team were straight onto letting me know and keeping me updated. It was a great experience working with WoodUp for my project. I highly recommend their products and Customer Service.
March 18, 2026
Reply from WoodUpp - Australia
Hi Ashleigh, your patience with delays was amazing and we genuinely appreciate it more than words can say. You have been an absolute pleasure to deal with and we are grateful to have you as a customer 🙂
Bought the accoustic panels and the…
Bought the accoustic panels and the quality is great, easy to install with fantastic accessories to go with. Customer service was quick to respond with any questions we had. Highly recommend these guys.
March 13, 2026
Reply from WoodUpp - Australia
Hi Anne, thank you so much for such positive words, the team and I appreciate it very much
Installed WoodUpp panels recently
Installed WoodUpp panels recently, and am pleased with the quality and almost consistent veener. MDF is stapled to the felt, which has a drawback that once you cut the MDF it leaves it unsupported from one end, so you need glue as well.
March 10, 2026
Reply from WoodUpp - Australia
Hi Saurabh, thank you for your 4 star review, it is greatly appreciated. The lamellas are stapled in order for our CREATE accessory range to be installed and function correctly, so we do illustrate the need to screw or restaple the lamellas after cutting. At least you came up with a solution to make it work, and the important thing is that you are happy with the end result 🙂
Highly recommended
We chose WoodUpp panels as they had the colour wood with the lighter felt backing that we wanted. We needed them in a hurry and the team ensured that they arrived on time. We are thrilled with the results. We used the panels on two walls and brought the shelves which finish off the look. We highly recommend WoodUpp 🤩
March 30, 2026
Unprompted review
Reply from WoodUpp - Australia
Thank you so much Mia. We love to hear that our products make our customers so genuinely happy with their finished project, and so glad that we get to be a part of it 🙂
I love the whole product range!
I love the whole product range!
The customer service and technical knowledge has been amazing. I will definitely be back for more! :)
March 10, 2026
Reply from WoodUpp - Australia
Thank you so much Shani, that is greatly appreciated 😊
Excellent service and panels
I've had a great experience with WoodUpp and I'm really happy with the final outcome of the installation. When I initially ordered, it was during the Black Friday sale which meant I benefitted from the price even when some items were delayed on coming into Australia. Ben from the team gave multiple options, one of which was to deliver the main parts of the order with the accessories delivered later. This was great as it allowed me to complete the main project and wait for the final items to come in once in stock.
The panels look fantastic and Ben from the team was great to deal with in terms of keeping me up to date on the shipping status and arranging the delivery of the back ordered items. I would absolutely buy from WoodUpp again.
March 22, 2026
Unprompted review
Reply from WoodUpp - Australia
Hi Raj, we genuinely appreciate the patience of our customer when items are delayed. Sometimes these things are well beyond our control, so it's great when customers understand that. Awesome to hear that Ben did an amazing job in keeping you updated on when your products would arrive, and so glad to hear that it was all worth the wait Raj 🙂
Absolutely not a high-quality product
Absolutely not a high-quality product. The wooden slats have splinters all along the edges, with no sanding done at all. On top of that, some of the slats arrived broken
March 21, 2026
Unprompted review
Reply from WoodUpp - Australia
We’re really sorry to hear about your experience — this is absolutely not the quality we aim to deliver.
Your feedback about splinters and damaged slats is very concerning, and we fully understand how disappointing this must have been. This is not our usual standard, and we take it very seriously.
We would very much like the opportunity to make this right for you. Please reach out to our support team with your order details and photos of the issue, and we’ll ensure a quick and proper resolution.
Thank you for bringing this to our attention — it helps us improve, and we truly appreciate it.
All the best
Stine Brorsen
Country Manager, WoodUpp
Great Product. Exceptional Service
I recently purchased and installed WoodUpp wood paneling and strip lighting in my office. Not only was I impressed by the quality and ease of installation, but also by the exceptional service and follow up by Ben from WoodUpp. I couldn’t be happier and the end result looks fantastic. Thank you.
March 27, 2026
Unprompted review
Reply from WoodUpp - Australia
Hi John, very nice to hear of your positive experience with us. Ben does a fantastic job and is well loved by our customers for sure, and we always enjoy hearing that customers also very much appreciate the quality of our products.
Such helpful and knowledgeable staff.
Such helpful and knowledgeable staff.
The products are amazing.
February 26, 2026
Reply from WoodUpp - Australia
Hi Elaine, thank you so much once again for being so patient with the delayed items, we genuinely appreciate it, and also amazing to hear that you love our products.
Great quality
I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedroom.
Fitment is so easy as is the video demonstrations.....makes them idiot proof.....trust me Im an idiot.
The customer support is outstanding.
Id love to add photos so people can see any fool can fit these. I'd recommend you use strip backing lugs, says not required but they ensure firm fitment.
February 25, 2026
Reply from WoodUpp - Australia
Hi Peter, thank you so much once again, and no, you are certainly not an idiot 😂 It's really great to hear that your daughter loved the strip lighting so much as they really do provide a great mood to any room. Thanks so much once again Peter, you have been an absolute pleasure to deal with.
Reply from WoodUpp - Australia
Thanks you so much Nev, so nice to hear that you appreciate the service we aim to provide our customers with.
Good customer service
Never received original samples ordered but they got back to me and helped sort out the problem
February 16, 2026
Reply from WoodUpp - Australia
Hi Kiara, this is very strange and we can only apologise as to why your samples have not arrived. We have called and sent a text, so if you could please come back to us we will express post samples to you immediately. We are truly sorry for the inconvenience.
Sample never received
Sample never received. Kept receiving EDM about purchasing. Products could potentially be dropshipped. Was going to consider this website but on account the ordered samples never arrived, I am no longer interested. Not impressed.
February 16, 2026
Reply from WoodUpp - Australia
Hi Vin, we genuinely cannot work out why your complimentary samples have not arrived. We don't have any previous communication of them going missing, so we are very sorry to receive the feedback. We are more than happy to assist if you are willing to reply to our contact. Apologies for the inconvenience Vin.
Easy and stylish
The panels look great and super easy to install. The customer service, especially Ben, was extremely helpful and communicative every step of the way.
March 13, 2026
Unprompted review
Reply from WoodUpp - Australia
Hi Phil, thank you so much. We love hearing such positive words about our products and especially our staff. It makes it all the more worth while, and we are so glad we were involved in your project.
Sent out samples that were available…
Sent out samples that were available straightaway
Good quality but not what I was wanting
February 2, 2026
Reply from WoodUpp - Australia
Hi Wendy, we are glad that you appreciate our service and quality, and obviously its a shame that we could not assist with your project. If you ever require any assistance in the future, we will be more than happy to assist as best we can.
Too costly
Panels look good but is extremely too expensive not just the panels but the extras that you get for them, makes it unreasonable and panels from elsewhere a far better option
January 29, 2026
Reply from WoodUpp - Australia
Hi Jeb, we certainly appreciate the feedback and the appreciation of the quality of our products. Whilst we are a premium brand we do offer an Essentials range of panels starting at $159 that still remain very high quality, and the majority of our panels have a natural timber veneer and are produced in Denmark, hence the amazing quality.
Poor communication & distributor network
December 18, 2025
Reply from WoodUpp - Australia
Hi Booker, we’re sorry to hear you feel this way about your experience.
As discussed in our email correspondence, the panels sent in the second shipment were unfortunately the incorrect colour due to an error from our 3PL partner. When this was identified, we offered solutions including a discount should the panels still be usable.
At the time, we received confirmation that the order would proceed under the standard terms and invoicing was requested accordingly. We were therefore surprised by the later misunderstanding regarding payment. We always aim to resolve issues in a fair and transparent way and would have been happy to discuss this further to find a solution.
If you would like to revisit the matter, please feel free to contact us directly.
Best regards
Mick Dienhoff
CEO WoodUpp Australia
Reply from WoodUpp - Australia
Thank you so much for the 5 star review, much appreciated 🙂
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