Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... See more
Company replied
Location
Switch locationRIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
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See what reviewers are saying
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... See more
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I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... See more
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Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... See more
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Company details
About WoodUpp - Australia
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australia
- 1300966387
4.4
Excellent
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Quality finished panels that look great…
Quality finished panels that look great and are easy to install
November 25, 2025
Reply from WoodUpp - Australia
Thanks so much Andre. Great to hear that you appreciate the quality of our panels, and the simplicity of their installation 😊
Awesome CREATE & LED sets
The CREATE & LED sets I purchased are perfect! Beautifully packaged and presented and delivery was quick. The products are really good quality and setup was super easy.
November 25, 2025
Reply from WoodUpp - Australia
Hi Blair, thank you very much. We are really proud of the CREATE & LED ranges as they are quite unique and really compliment our panels, and offer great versatility.
The product is not as good a quality as…
The product is not as good a quality as other similar products we have used.
November 25, 2025
Reply from WoodUpp - Australia
Hi Matt. Sorry to hear that, it's generally not the feedback that we often hear. Would love to hear some specific feedback if you are happy to provide as we are always interested in customer opinion and improving overall. Please email - info@woodupp.au if you have the time as we would love to learn more about your experience with us
Outstanding service from start to finish
Outstanding service from start to finish! The wall panels are top quality and look absolutely fantastic. Delivery was fast and efficient, and the customer service was excellent throughout the entire process. Communication was clear, professional, and helpful, making everything seamless and stress-free. Highly recommend to anyone looking for premium wall panels and reliable service
November 24, 2025
Reply from WoodUpp - Australia
Kerry thank you so much, that's such a fantastic review and our staff will genuinely appreciate it. We are so happy that you had such a great experience with us, and that you appreciate the quality of our products.
A very positive experience! Thank you Woodupp
Everything - from ordering, delivery and support was exceptional: I would highly recommend this company over and over again.
November 10, 2025
Reply from WoodUpp - Australia
Judy, thank you so much for such a glowing review.
Samples supplied looks ok and arrived…
Samples supplied looks ok and arrived in reasonable time.
I was constantly updated of delivery and there were follow ups regarding the products after the delivery.
October 22, 2025
Reply from WoodUpp - Australia
Thank you Hans, we do our best to give our customers a positive experience, and glad we could assist you with your project.
Very helpfully and good communication
Very helpfully and good communication.
Sent samples as promised.
October 22, 2025
Reply from WoodUpp - Australia
Hi there, thank you so much for the positive review. Great to hear that you have had a positive experience with us.
Samples received as described and they…
Samples received as described and they were of a decent size to allow a good personal review of the product. Happy with the quality and feel of their products so will look to order
October 20, 2025
Reply from WoodUpp - Australia
Thank you Andrew, nice to hear when customers appreciate the quality of our Danish made panels. If you have any questions at all prior to placing an order, please do not hesitate to contact our team
Great products
October 14, 2025
Reply from WoodUpp - Australia
Thank you so much Lone, glad you appreciate our quality 🙂
Fabulous customer service
Fabulous customer service, and very helpful and quick with design and installation detail advice, complete with photo examples to show the different treatments. Friendly and personal approach, and the wall panels are fabulous quality.
September 22, 2025
Reply from WoodUpp - Australia
Angela thank you so much for such a glowing review. This means more to our team than you know. We are so happy that you appreciate our level of service and the quality of our products, as we very much strive to be the best we can.
Great free samples and a good looking…
Great free samples and a good looking product
September 29, 2025
Reply from WoodUpp - Australia
Hi Mitchell, thank you, glad you appreciate it. If you need anything else please let us know and our sales team will be more than happy to assist with design and colour choice if needed 🙂
Samples arrived super quick and great…
Samples arrived super quick and great quality.
Just need to decide where to use.
September 22, 2025
Reply from WoodUpp - Australia
Thank you so much Michelle. We are here to help if you need any design ideas 🙂
Reply from WoodUpp - Australia
Thank you Kathy, we are so glad to hear that you appreciate the quality of our products.
Best product in comparison to others in…
Best product in comparison to others in market. Very approachable and responsive team for queries. Uniqueness is their accessories that can be attached to panels.
September 24, 2025
Reply from WoodUpp - Australia
Hi Sri, thank you so much for the complimentary words. Our team are so glad that you love the panels and appreciate the quality as much as we do.
Fabulous communication and customer…
Fabulous communication and customer experience, and an even better product.
September 24, 2025
Reply from WoodUpp - Australia
Hi Michelle, thank you so much, we all really appreciate your positive feedback and great to hear that you love the product.
Constant follow up email barrage even…
Constant follow up email barrage even before i received the samples, including this ask to review after I unsubscribed.
September 17, 2025
Reply from WoodUpp - Australia
Hi Graham, we are sorry to hear that you have had a negative experience with us. We are still in the early stages of the Australian launch and are amending any and all teething issues we have with regard to logistics and our email flow to customers. The emails have been going out a little too early unfortunately, however we are working on this to improve our service and our customer experience.
Reply from WoodUpp - Australia
Thank you so much Scott, we really appreciate your positive review and great to hear that you love our product!
Very Disappointing Experience from Start to Finish
Nothing went right with my order. I placed it on 12/09 and didn’t receive it until 02/10.
I was told by email three different times that the order was in transit, only to later discover it hadn’t even been shipped — they were still waiting on the complimentary Dupps from overseas. Those items should not have delayed my order in the first place.
When the order finally arrived, the driver adaptor included was for a European plug. Because of the repeated delays and misinformation, I had to reschedule the plasterer, which in turn delayed the electrician and cabinet maker — costing me both time and money.
The only compensation offered was a refund of the shipping cost. Overall, the experience was frustrating, poorly handled, and unprofessional.
I honestly wish I’d ordered from Delaco Panels instead.
September 9, 2025
Reply from WoodUpp - Australia
Hi Tammy, we are very sorry to hear that you have had such a poor experience at this early stage of our Australian journey, and completely understand your frustrations. Whilst some of this was beyond our control, what we could control should have been handled better.
Reply from WoodUpp - Australia
Hi Stephen, thank you so much, we are very grateful for your review, and great to hear that you have had such a great experience with us.
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