We visited WoodUpp showroom at Coomera and found the staff friendly and knowledgeable about there products. Overall a good experience. Deliver for the panel we chose was from Melbourne but didn’t take... See more
Company replied
Location
Switch locationRIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you're ordering from Australia - expect a massive delay with no communication. Ordered a quite a few things, no response for over a month, you need to followup with them. I'm sure the products... See more
Company replied
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... See more
Company replied
Quick delivery to the door, easy installation and looks amazing. Bonus, our bedroom smell like a forest.
Company replied
Company details
About WoodUpp - Australia
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australia
- 1300966387
4.4
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great free samples and a good looking…
Great free samples and a good looking product
September 29, 2025
Reply from WoodUpp - Australia
Hi Mitchell, thank you, glad you appreciate it. If you need anything else please let us know and our sales team will be more than happy to assist with design and colour choice if needed 🙂
Samples arrived super quick and great…
Samples arrived super quick and great quality.
Just need to decide where to use.
September 22, 2025
Reply from WoodUpp - Australia
Thank you so much Michelle. We are here to help if you need any design ideas 🙂
Reply from WoodUpp - Australia
Thank you Kathy, we are so glad to hear that you appreciate the quality of our products.
Best product in comparison to others in…
Best product in comparison to others in market. Very approachable and responsive team for queries. Uniqueness is their accessories that can be attached to panels.
September 24, 2025
Reply from WoodUpp - Australia
Hi Sri, thank you so much for the complimentary words. Our team are so glad that you love the panels and appreciate the quality as much as we do.
Fabulous communication and customer…
Fabulous communication and customer experience, and an even better product.
September 24, 2025
Reply from WoodUpp - Australia
Hi Michelle, thank you so much, we all really appreciate your positive feedback and great to hear that you love the product.
Constant follow up email barrage even…
Constant follow up email barrage even before i received the samples, including this ask to review after I unsubscribed.
September 17, 2025
Reply from WoodUpp - Australia
Hi Graham, we are sorry to hear that you have had a negative experience with us. We are still in the early stages of the Australian launch and are amending any and all teething issues we have with regard to logistics and our email flow to customers. The emails have been going out a little too early unfortunately, however we are working on this to improve our service and our customer experience.
Reply from WoodUpp - Australia
Thank you so much Scott, we really appreciate your positive review and great to hear that you love our product!
Very Disappointing Experience from Start to Finish
Nothing went right with my order. I placed it on 12/09 and didn’t receive it until 02/10.
I was told by email three different times that the order was in transit, only to later discover it hadn’t even been shipped — they were still waiting on the complimentary Dupps from overseas. Those items should not have delayed my order in the first place.
When the order finally arrived, the driver adaptor included was for a European plug. Because of the repeated delays and misinformation, I had to reschedule the plasterer, which in turn delayed the electrician and cabinet maker — costing me both time and money.
The only compensation offered was a refund of the shipping cost. Overall, the experience was frustrating, poorly handled, and unprofessional.
I honestly wish I’d ordered from Delaco Panels instead.
September 9, 2025
Reply from WoodUpp - Australia
Hi Tammy, we are very sorry to hear that you have had such a poor experience at this early stage of our Australian journey, and completely understand your frustrations. Whilst some of this was beyond our control, what we could control should have been handled better.
Reply from WoodUpp - Australia
Hi Stephen, thank you so much, we are very grateful for your review, and great to hear that you have had such a great experience with us.
Great product
Great communication, fast delivery and really good quality wood, had some fun measuring and putting up but process was actually easier than I thought. We love the look of it! Considering where else we can put some now!
August 27, 2025
Reply from WoodUpp - Australia
Thank you so much Louise, we really appreciate your positive feedback and glad you love our panels. We will be more than happy to help if you decide on another project 🙂
Really good service from Mick
Really good service from Mick, sent samples and was always available for phone support. Goods arrived within a week so looking forward to getting the panels up on our wall!
August 26, 2025
Reply from WoodUpp - Australia
Thank you so much for the positive feedback Evan, we really appreciate it. We would love to see the finished project 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.