WorldChoice Sports | Independent WorldChoice Holidays Reviews 202

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

After an initial disappointment of the overnight stopover to Istanbul for the Europa League Final being cancelled, I was transferred onto the day trip and that was fine. Well organised and smoo... See more

Rated 2 out of 5 stars

Went on a cruise to Norway ( from Southampton )..whilst booking etc with the cruise specialist we specifically asked for a viewing balcony on side of ship ..however when got to yhe room..we ended up... See more

Rated 5 out of 5 stars

Last minute booking for Europa League Final so price had increased but by that stage very competitive with other flights from Birmingham. Very friendly staff. Needed to get back after but everything r... See more

Rated 5 out of 5 stars

Did an excellent job of getting me and two others to the Champions League final in Budapest. Flights got changed from stansted to southend, but gave compensation for the inconvenience. Customer servic... See more

Company details

  1. Sport Tour Agency
  2. Coffee Shop
  3. Travel Agency

Written by the company

| Proud owners of Independent World Choice Holidays & The Departure Lounge | ATOL registered tour operator for your complete confidence. Part of Sporting Events Global LTD, ATOL 5772


Contact info

3.9

Great

TrustScore 4 out of 5

202 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Champions League Final Experience

After a "rocky road" prior to flying out for the Champions League Final (including two changes of London airport, personal details having to be submitted more than once via Google Forms and some strange email comms), I must say that World Choice Sports delivered a good service and that I would consider using them again. Even along the "rocky road", they would answer queries I had swiftly and understood my concerns as I was preparing for a trip to Budapest for the Champions League Final. I questioned why they could not sort out the chartered flight before advertising the departing airport (originally Luton) but I can now understand that chartering planes takes an element of pre-planning and that there is a risk of not getting the required slots at a particular airport so plans have to change. Living in London at least means there are other options available. The two female members of staff that greeted us at Southend Airport were very welcoming and from that moment on, I felt we would be well looked after. The planes that took us there and back were adequate enough and the delay we experienced at Budapest Airport prior to the return journey, was not down to the World Choice Sports. World Choice Sports seem to have a good portfolio of sports breaks but just be mindful that things might have to change particularly when booking for high demand events. I would say also that email comms out to customers needs to be improved as I thought they were at times rather amateurish. Overall, a job well delivered and I would be happy to recommend.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Astonbul for the Europa League Final

After an initial disappointment of the overnight stopover to Istanbul for the Europa League Final being cancelled, I was transferred onto the day trip and that was fine.

Well organised and smooth, we arrived on time (for a day trip this was critical!) and actually arrived back at Birmingham early.

In the last week, I've had a refund for the difference in the trips and I'm completely at ease with that as I know that they'd have been overburdened with Arsenal in Budapest.

I would recommend this company.

May 20, 2026
Unprompted review
Rated 2 out of 5 stars

Went on a cruise to Norway ( from…

Went on a cruise to Norway ( from Southampton )..whilst booking etc with the cruise specialist we specifically asked for a viewing balcony on side of ship ..however when got to yhe room..we ended up at the front of the ship ..and we couldn't sit on that balcony because it was a solid wall and too high to look over from...my wife has a disability and it spoilt our holiday...we tried to get another room but all booked up...

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Staff lovely and very very helpful !!!


Staff lovely and very very helpful !!!

May 26, 2026
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thank you so much Marie fro your kind words! We hope you'll book with us again soon!

Rated 5 out of 5 stars

Very smooth Europa League trip with WCS

Used World Choice Sports for our Europa League Final trip to Istanbul and the whole trip was very well run. Communication both via email and on the phone was very good and the flight itself was great. Check in was easy (the flight was chartered with Pegasus) and well signposted (Villa badges on the Pegasus check in at Birmingham airport etc).
Passenger info via the google forms etc was easy enough. Would definitely use them again.

May 20, 2026
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thank you for your kind words, Alistair. We're delighted to hear that your trip to Istanbul went so smoothly and that you found everything organised and easy, that means a lot for us to hear!
It's great to know that the passenger information process was straightforward and that the charter flight met your expectations. We are so pleased that our team helped make your trip an enjoyable one. Thank you for choosing us, and we hope you'll book with us again soon!

Rated 5 out of 5 stars

Pity you don’t do 10 stars

Pity you don’t do 10 stars.
Shame as this was worth every one. Travel to Istanbul to see Aston Villa. Super easy booking, super easy check in both ends and superb aircraft staff. Sharon in the office is so helpful. First class customer service. Will be back again when you run trips for my club. Up the Villa

May 21, 2026
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks so much for the amazing review! We're really pleased to hear everything went smoothly for you. It's great to know it all hit the mark.
We'll definitely pass your kind words on to Sharon – she'll be thrilled to hear them.
Thanks again for travelling with us. We can't wait to welcome you on another trip soon.
Up the Villa! 🤣

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Booked flights for UEFA Conference League Final only to be told that not enough tickets sold. Price was £599 then jumped to £699 & then again to £899. Why did they increase the price. I had to make other arrangements last minute. Everything sounded so promising but they let us down. Do not trust booking with them. 👎👎👎👎👎

May 18, 2026
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi there John
We're sorry to hear that you were disappointed with your experience.

As stated, Charter flights are only able to operate when minimum passenger numbers are reached, and unfortunately on this occasion the required demand wasn't met. We understand how frustrating it is to have travel plans change, especially for a major final.

Regarding pricing, our flight packages are priced according to a number of factors, while we appreciate that price changes can be frustrating, this is unfrotunately out of our hands. We're sorry for the disappointment this caused.

-WCS

Rated 1 out of 5 stars

Cancelled flight due to low numbers despite twice saying they had enough

Cancelled flight to conference league finals due to not enough ticket sales....despite repeated assurances that they had sold enough tickets when I called 3 and 1 days beforehand to check, leaving it too late to find other options.

Liars.

Read the other reviews.

(Check out Independent WorldChoice Holidays (same company's negative google reviews)

May 18, 2026
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Luke
We're sorry to read your review and understand your frustration.
We appreciate how disappointing it was to have the flight cancelled so close to the event, particularly when that left limited time to make alternative travel arrangements.
As we stated, Charter flights are dependent on reaching the minimum passenger numbers required to operate, and unfortunately this flight did not achieve those numbers. We understand the inconvenience and disappointment this caused and are sorry that your experience fell short of expectations.

-WCS

Rated 5 out of 5 stars

We were booking a trip to Rome for the…

We were booking a trip to Rome for the rugby and lads being lads, made loads of mistakes in the process, wrong hotels and rooms etc. Graeme was absolutely fantastic at sorting the issues and keeping in contact. His customer service is excellent and so friendly. Many thanks for all your help.

May 6, 2026
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks so much for your great review!

We’re really pleased to hear you got everything sorted for your trip to Rome and that Graeme was able to help you out along the way. He’ll be really happy to hear your kind words.

Hope you had an amazing rugby weekend in Rome – and we’d love to help you again in the future!

Rated 5 out of 5 stars

Great train journey to Wembley for the…

Great train journey to Wembley for the Leeds semi final staff super friendly

train took was longer than we expected but in the world of travel what’s new these days can’t have that reflect on any of the team or the service provided it’s was great

shame we didn’t get the football result 😂

well done worldchoice sports will be booking again with you !

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Used them for the Train to Wembley with…

Used them for the Train to Wembley with 5 of my friends
It took a bit longer than quoted trust it to be the same day as the London Marathon but still better than driving all the staff were great
Everything good except the result
Will use them again if Leeds ever gets back there

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking journey to Wembley and back.

I was booked on this so called quality service from Leeds to Wembley on the 26th of April 2026. It was advertised as quick journey but it took 5hrs to get from Leeds to our destination. We were offered no explanation why the journey took so long and not offered anything to make our journey a little better. Our return journey was even worse, kept waiting around when we’d been asked to get back to our destination station as quick as possible after the game had ended. We missed events we had booked at Wembley and on my return my hat was blown under the train and an employee said “Your not having a good day are you !” Pretty much summed a poor experience for the £100 plus I paid for the journey. I’d rather walk next time or use a more reputable company. If I could give it 0 stars I would have.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. This service did not deliver what was advertised and what was overpaid for. Would not recommend.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Booked the Leeds to Wembley chartered train…..total false advertising

Booked the Leeds to Wembley chartered ‘direct’ train for the FA CUP semi final at £115 per person for me and 6 Friends.

What can I say. False advertising at its finest. Luxury, comfort, stress free are all words on the info. Far from it.

1960’s train, intermittent working lights, no amenities, unpleasant staff, no communication and over 5 hrs each way!!! This is not mentioned anywhere

A train journey that took over 5 hours and we are now on way back at 9.15pm for another 5 hrs as the train keeps stopping to let other trains past.

Avoid at all costs and pay a little bit more for a proper service using normal train services

We will be making an official complaint and demanding a full or partial refund

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great for Event Travel Packages

My experience with World Choice Sports was excellent. The trip was well organised and all arrangements were handled professionally. It made travelling to a major sporting event completely stress-free and enjoyable from start to finish.

March 29, 2026
Unprompted review

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