I honestly can’t thank Shaq enough! He’s an absolute massive asset to Vauxhall and from start to finish he made the whole process of finding my first car so easy and so much fun. I was a bit nervous g... See more
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Review summary
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I visited the Vauxhall branch in Romford and was greeted by a very warm welcoming and friendly sales advisor, who goes by the name of Josh Sumner. From start to finish Josh provided us with outst... See more
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After leasing my cars from work for the past ten years it was time to purchase my own vehicle due to unforeseen circumstances.Having dealt with big car dealership's in the past and having an absolutel... See more
Company replied
We had such a positive experience buying our car with the help of Josh. He was knowledgeable, approachable and made the whole process feel easy and relaxed. My husband and I never felt rushed or pres... See more
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Company details
Written by the company
Visit Advance Vauxhall in Berkshire, Buckinghamshire & Hertfordshire, established dealership and servicing specialist. Explore our website to browse through our stock and discover our full range of offers. Get in touch today to discover the benefit...
Contact info
Farnham Road 87-89, SL1 4UN, Slough, United Kingdom
- 01753744844
- info@email.advancevauxhall.co.uk
- www.advancevauxhall.co.uk
3.8
Great
287 reviews
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A very happy customer…
I found a car online one evening on their site and did an online request. I was contacted the next day and went in a few hours later.
I ended up part-exchanging my car and getting the car I wanted with handover 2 days later. I could not be happier with the service I received and my new car. Shaq was great! He made the whole process easy and was even available after the sale to answer further questions I had.
August 9, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Leonie
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had such a smooth and positive experience—from finding your new car online to driving it home just a few days later.
Shaq will be especially pleased to know he made the process easy and supported you even after the sale—he’s a valued member of our team, and your feedback means a lot.
Enjoy your new car, and if you ever need anything in the future, don’t hesitate to reach out.
Best regards,
The Customer Care Team
Thank you, Shaq!
Shaq in the Watford branch was absolutely amazing! It was my first time buying a car for myself and he made the whole process chilled and easy. He worked hard to get me the best deal possible without any pressure or stress. I really felt like my concerns/opinions were heard and respected in the car buying process. He was polite, friendly and I’d recommend anyone buying a car to go to him, it was such a good experience. Thank you Shaq!
August 11, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Alice
Thank you so much for your amazing review! We're thrilled to hear that Shaq made your first car-buying experience such a positive and stress-free one. He truly takes pride in providing a friendly, no-pressure approach and making sure every customer feels heard and respected — so it's great to see that come through in your experience.
We'll be sure to pass your kind words on to him — they’ll mean a lot. Enjoy your new car, and if you ever need anything in the future, we’re always here to help.
Thanks again for choosing us and recommending Shaq! 🚗💫
Best regards,
The Advance Vauxhall Customer Care Team
I purchased a car from Advance Motors
I purchased a car from Advance Motors, Watford, recently. Sales executive Shaquoi Richardson was extremely pleasant and helpful and went out of his way to accommodate all my wishes. He even drove my new car to my house, some 45 miles away to save me the drive back to Watford. He made the experience a very positive one for me for which I am very grateful.
July 26, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Denise
Thank you so much for your kind words and for taking the time to share your experience with Advance Motors, Watford. We're delighted to hear that Shaquoi Richardson made your car-buying journey such a positive one.
Going the extra mile—quite literally, in this case!—is exactly the level of service we aim to provide, and it's wonderful to know that Shaquoi’s dedication and attention to detail made a lasting impression.
We hope you’re enjoying your new car, and if there's ever anything more we can do for you, please don’t hesitate to get in touch.
Warm regards,
The Advance Motors Team
Ricky Sunil at Advance Vauxhall was…
Ricky Sunil at Advance Vauxhall was amazing! A genuine car salesman that was never pushy and desperate to make a sale. He was patient with us and took the time to find out what we were looking for and explain everything throughout the entire process. Always offering us something to drink while answering all the questions we had, and we had a lot. He was always happy to go through things more than once in regards to walking us inside and around the car, as well as all the paperwork involved.
His customer service was top notch! Car dealers need more salesman like Ricky!
August 5, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Samuel
Thank you so much for taking the time to leave such a wonderful review!
We’re absolutely thrilled to hear about your positive experience with Ricky Sunil at Advance Vauxhall. Ricky prides himself on delivering a friendly, honest, and pressure-free experience, so it’s fantastic to hear that his dedication to genuine customer care came through during your visit.
Your kind words about his patience, thorough explanations, and top-notch service mean a great deal to both Ricky and the entire team. We truly believe car buying should be smooth and enjoyable, and we're glad Ricky helped make that a reality for you.
We hope you’re loving your new vehicle, and please don’t hesitate to get in touch if there's anything else we can help with in the future.
Best regards,
The Advance Vauxhall Team
Another Positive Experience At Advance Vauxhall Watford
Have been going to Advance Vauxhall in Watford many years for purchasing cars and servicing and has always been a very positive experience never any problems and when I purchased my recent new car it was a pleasure to be dealing with Ahmad Khan and Martin Diep very helpful and knowledgeable and explained every step about the part exchange and the purchase of the new car would highly recommend them when purchasing a car you can’t beat honesty and will continue to use Advance Vauxhall Watford for all motoring needs thank you both.
August 2, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Paul Smith
Thank you so much for your continued loyalty and for taking the time to share such a thoughtful review!
We’re delighted to hear that you’ve had consistently positive experiences with us over the years, both for purchasing cars and servicing. It’s especially great to know that your recent car purchase with Ahmad Khan and Martin Diep was handled with the care, honesty, and professionalism we strive for.
Ahmad and Martin will be so pleased to hear your kind words — they always aim to make the process smooth and transparent, and it’s wonderful to know they made your experience enjoyable.
We truly appreciate your recommendation and look forward to continuing to support you with all your motoring needs in the future.
Best regards,
The Advance Vauxhall Watford Team
Very positive car purchase.
Ahmed was honest, calm and clear throughout the process. I didn't feel pressured and it wasn't stressful. I feel I got a good deal on the car. I definitely would recommend checking out cars at Advance Motors Watford and dealing with Ahmed is a pleasure.
July 25, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Neil
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive and stress-free experience with Ahmed. At Advance Motors Watford, we pride ourselves on honest and transparent service, so it's great to know that came through. Enjoy your new car, and we hope to see you again in the future!
Take Care
The Customer Care Team
Reply from Advance Vauxhall
Dear Brooke
Thank you for the great review! We really appreciate your recommendation – and Ahmed will be glad to know he made such a strong impression! Always here if you need anything in the future. Enjoy the new wheels!
Take Care
The Customer Care Team
I recently made contact with Advance…
I recently made contact with Advance Vauxhall Romford in relation to a problem I had with my car. It was the first time that I had used this dealership. I have been so impressed with the Service that I have received from my initial call to completion of the work carried out. I cannot Thank Niranjan Kurmi enough for the attention I was given. I was updated by Text, Email and phone in relation to progress of my car. Everyone was so friendly and helpful which has been such a refreshing change and contrast from what I have received from other dealerships in recent years. I then had the pleasure of a Courtesy call from Karen Swainsbury to check that I was happy with everything. Karen has been very informative and helpful with their Service Plans and arrangements going forward as I fully intend to use them in future for all my Servicing. I have no hesitation in recommending this Company. Thank you again for everything ! Richard Cade (10th July 2025)
July 10, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Richard
Thank you so much for your wonderful review and for taking the time to share your experience with Advance Vauxhall Romford.
We’re absolutely delighted to hear that your first visit left such a positive impression. Niranjan Kurmi and Karen Swainsbury, along with the rest of our team, will be so pleased to know their service and support made a real difference. We take pride in clear communication and genuine customer care, so it's fantastic to hear that the updates, friendliness, and attention to detail stood out to you.
We’re truly grateful for your trust and kind recommendation, and we’re thrilled to hear that you’ll be returning to us for your future servicing needs.
Thank you again, Richard – we look forward to welcoming you back and continuing to provide the service you deserve.
Warm regards,
The Advance Vauxhall Romford Team
Was very helpful
Was very helpful, answered any questions I had, helped me do my car insurance and tax.
Easy handover.
Would highly recommend Vauxhall motors.
July 18, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Julie
Thank you for your kind review!
We’re so pleased to hear that your experience with us was smooth and helpful. It’s great to know our team could assist with everything from answering your questions to sorting out your insurance and tax, making the handover nice and easy.
We really appreciate your recommendation and hope you enjoy every mile in your new car!
Best regards,
The Advance Vauxhall Team
Thanks to Martin DIEP for making my 1st…
Thanks to Martin DIEP for making my 1st ever car purchase such a pleasant one. I was extremely pleased with the entire end to end process from test driving a used Vauxhall Corsa through to the completion of purchase. Martin was authentic in his customer service support which made my journey so much easier. He was friendly, professional and very Customer focused. So much so my parents are returning next week to test drive another vehicle!
Thank you Martin, you are a credit to your company.
July 18, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Sandra
Thank you so much for taking the time to share your fantastic feedback!
We’re thrilled to hear that your first car-buying experience was such a positive one, and even more so that Martin Diep made it smooth, enjoyable, and stress-free. It’s great to know that his friendly, professional, and customer-focused approach left such a strong impression — he truly is a valued member of our team.
We’re also delighted to hear your parents will be visiting us soon — we look forward to welcoming them and providing the same level of service that made your visit so special.
Thank you once again for your kind words and for choosing Advance Vauxhall. Enjoy every moment with your new Corsa!
Warm regards,
The Advance Vauxhall Team
Highly recommend Ahmed - Exceptional Service
A BRILLIANT experience buying a Vauxhall Mokka with Ahmed at Advance Vauxhall Watford. From start to finish he was welcoming, professional and genuinely helpful. He took the time to go through all available options, answered every question and made us feel confident about our choices.
Ahmed made the whole experience smooth, without any pressure or hard selling, just exceptional customer service and a clear commitment in making sure we were happy. The aftercare has been great, making sure everything continues to run smoothly - It's rare to find someone who truly cares beyond a sale. I would 1000% recommend Ahmed to anyone looking for a quality, comfortable car buying experience. Thank you so much!
July 16, 2025
Unprompted review
Reply from Advance Vauxhall
Dear CC
Thank you so much for your brilliant review!
We’re absolutely delighted to hear about your positive experience purchasing the Vauxhall Mokka with Ahmed at Advance Vauxhall Watford. It’s fantastic to know that he made the process smooth, informative, and enjoyable from start to finish — without pressure, just genuine care and commitment.
Your kind words about Ahmed’s professionalism, attention to detail, and exceptional aftercare truly mean a lot. We believe in creating lasting relationships, not just one-time sales, and we're so pleased that came across in your visit.
Thank you once again for your recommendation — it’s the highest compliment we could receive. We wish you many happy miles in your new Mokka, and if you ever need anything in the future, Ahmed and the team will be here to help!
Warm regards,
The Advance Vauxhall Watford Team
Van purchase
I recently purchased a Vauxhall Vivaro from Advanced Motors in St Albans Rd Watford.
Martin Diep the sales rep was very helpfull from start to finish and made the whole experience very easy and i,m very happy with my new van
June 17, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Gary
Thank you so much for your kind review! We're thrilled to hear that you're happy with your new Vauxhall Vivaro and that Martin was able to make the whole process smooth and straightforward for you.
Your satisfaction means a lot to us, and we truly appreciate you choosing Advanced Motors. If you need anything in the future, don’t hesitate to get in touch. Enjoy your new van!
Best regards,
The Advanced Motors Team
Got a new van from Romford branch and…
Got a new van from Romford branch and Ricky has been unreal from start to finish answered all my questions and helped lots along the way. No complaints.
July 8, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Noah
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our Romford branch and that Ricky was able to support you every step of the way. We'll be sure to pass along your feedback to him – it’ll mean a lot! Enjoy your new van, and if you ever need anything else, we're here to help.
All the best,
Take Care
The Customer Care Team
Ahmed was really helpful
Ahmed was really helpful, knowledgeable, and very patient what a really nice chap
July 9, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Randal
Thank you so much for your kind words! We're thrilled to hear that Ahmed was able to assist you so well. He's truly a valued member of our team, and we'll be sure to pass along your lovely feedback. If there's anything else we can help you with, don't hesitate to reach out!
Take Care
The Customer Care Team
10 out of 10.
I was very lucky to get talking to Shaq Richardson when i was browsing some cars.
10 out of 10 customer service.
Great info on the cars they had + ones from other Vauxhall garages.
Not ones was I put under any pressure to buy a car from them or on the day.
All the cars there looked in great condition.
Everyone there was nice and friendly but I was lucky to deal with Shaq, he was friendly, honest and made the experience so much easier.
Thanks Shaq
July 5, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Glenn
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Shaq. He truly prides himself on offering honest, friendly, and pressure-free service, so it's fantastic to know that came through during your visit. We're also glad you found our selection of cars in great condition and the team welcoming.
We'll be sure to pass on your kind words to Shaq – he’ll really appreciate them. If there's anything else we can help with in the future, we’ll be more than happy to assist.
Best wishes,
The Advance Vauxhall Team
Arjun did provide me with great service…
Arjun did provide me with great service today.
Handle my car service professionally.
July 7, 2025
Unprompted review
Reply from Advance Vauxhall
Thank you for your kind review! We're glad to hear Arjun provided you with great service and handled everything professionally. We'll be sure to pass along your feedback to him. We look forward to welcoming you back in the future!
Best regards,
The Advance Team
First experience of buying a car online - and pleased with the service from this dealership
I saw a car online advertised by Advance Vauxhall. It looked interesting so I made enquiries, but as the dealership was 90 miles away I could not visit. Ahmed was extremely helpful in giving me all the information I needed, and sending an additional video of the car. I've never taken the risk of purchasing a car without actually seeing it before, but I am very pleased with my purchase. Thank you Ahmed, and well done.
July 4, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Alan Reeves
Thank you so much for your kind review! We're really pleased to hear that Ahmed was able to support you so well throughout the process, especially with the added challenge of buying from a distance. It's completely understandable to feel hesitant about purchasing a car without seeing it in person, so we're delighted to know you felt confident and are happy with your new vehicle.
We'll be sure to pass on your thanks to Ahmed — he’ll be thrilled to hear your feedback. If you need anything in the future, we’re only a call or message away.
Best regards,
The Advance Vauxhall Team
Great experience
From my first initial enquiry with Shaq at Watford everything was great. He was lovely to deal with, made the whole process so easy and was always available to answer any questions and keep me posted about my new purchase. The wider sales team, his manager and the admin were efficient and also nice to deal with. I appreciated the detailed handover and Shaq setting up my dashboard to reflect my needs. I have used Advance before for service of my old Corsa, but would recommend for new sales and future services. To say I'm delighted is an understatement. Thanks
July 3, 2025
Unprompted review
Reply from Advance Vauxhall
Dear A Jacobs
Thank you so much for your kind words and fantastic review! We're absolutely delighted to hear that your experience with Shaq and the wider team at Advance Watford was such a positive one. It's great to know that the process felt easy and stress-free, and that you felt supported and well-informed throughout. We’ll be sure to pass on your lovely feedback to Shaq, his manager, and our admin team — it means a lot to everyone involved.
We're also thrilled to have earned your trust not only for your new purchase but for future services as well. Enjoy your new car, and don’t hesitate to reach out if there's anything else we can do for you!
Warm regards,
The Advance Team
Terrible
Major service, mot plus Aircon service and brake fluid change. Coolant over filled, brake fluid over filled, engine oil over filled. Brake pads squeaking before and after service as due replacement, no mention on MOT or service. Worst of all, with the Aircon service, they clearly state they check for leaks before refilling with gas. They didn't identify a pipe leak so all the gas I paid for leaked out within 24 hours. I contacted the Watford branch but they refused to refund my £99 for the Aircon service. I complained to their complaint email but no response after sending 4 emails. The service was in February 2025 and my first email of complaint was February 2025. I spent circa £800. No response in writing as requested, no accountability and just very poor workmanship. I have to go to the ombudsman now unfortunately
July 1, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Matt Wilson
Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your disappointing experience following your visit to our Watford branch in February.
We sincerely apologise for the issues you’ve described — especially concerning the overfilling of fluids, the missed brake pad advisory, and the failed Aircon leak check. We understand how frustrating it must be to face unresolved problems after spending a significant amount with us, and we regret that your follow-up emails have not received a response. That’s not the level of service we aim to provide.
Regarding the Aircon service, we appreciate your concern. Leak detection is a standard part of the process, and if a leak was missed and the gas leaked out within 24 hours, that is something we need to investigate further. Similarly, overfilling fluids is not acceptable and should have been picked up during the quality check.
We would like to make things right and investigate this matter properly, including why your complaint wasn’t acknowledged. Please reach out to us directly at info@email.advancevauxhall.co.uk with your registration, and we’ll escalate this internally to ensure a full review and response in writing, as originally requested.
Once again, we apologise for the inconvenience caused and appreciate your patience.
Kind regards,
Advance Customer Care Team
Martin Diep Sales Executive &…
Martin Diep Sales Executive & Motorbility Specialist was Extremely Pleasant; Extremely Helpful & took all the Stress from Me
July 1, 2025
Unprompted review
Reply from Advance Vauxhall
Dear Barbara
Thank you so much for your kind words! We're thrilled to hear that Martin Diep provided you with such a pleasant and stress-free experience. As a Sales Executive and Motability Specialist, Martin takes great pride in offering helpful and supportive service, and your feedback truly means a lot. We’ll be sure to pass along your lovely comments. If there’s anything more we can do for you, please don’t hesitate to reach out!
Take Care
The Customer Care Team
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