Alfaholidays Reviews 

5,198
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly, welcoming staff and knowledgeable drivers who ensure coach trips are entirely safe and very comfortable. Travelers also highlight the well-organized daily excursions, impeccably clean accommodations, and wonderful hotel locations situated conveniently near popular local attractions and scenic views. However, some reviewers noted that certain hotel facilities felt a bit tired and in genuine need of refurbishment or modernization. A few other people additionally mentioned occasional travel delays during transfers and exceptionally busy restaurant times resulting in crowded dining spaces. Visitors also pointed out minor issues regarding room maintenance and noise levels during their stay.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Users describe positive interactions with service, highlighting helpful drivers and attentive hotel staff.... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing satisfaction with great value for money and... See more

Location

Consumers find location to be ambiguous, with reviewers sharing mixed feelings about the positioning of their... See more

Facilities

Reviewers mention ambiguous feedback about facilities, noting that while many enjoyed clean, spacious rooms... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant driver, lovely hotel with great food, very well organised. Only hiccup was taxi transfer from Skegness. The driver drove off before closing the boot so therefore lost our rucksack containin... See more

Company replied

Rated 5 out of 5 stars

We have arrived back from a tour holiday holiday in London, the hotel Thatchers hotel was lovely & clean, staff friendly Alfa travel was excellent company to go with, the driver Callum was chatty, k... See more

Rated 5 out of 5 stars

We went to Shanklin for 6 nights in a heatwave! Hotel location was brilliant & was near to the lift to go down to the beach. We had a lovely time, the travel was fairly seamless, the hotel clean an... See more

Rated 5 out of 5 stars

The coach driver Neil was great he was very informative about the locations we were going to, he made us feel comfortable and got us to places safely, The Staff at the hotel made us feel warm and we... See more

Company replied



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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,198)

1,186 reviews in the last 12 months

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Rated 5 out of 5 stars

The coach driver Neil was great he was…

The coach driver Neil was great he was very informative about the locations we were going to, he made us feel comfortable and got us to places safely, The Staff at the hotel made us feel warm and welcome. The room we had to sleep in was clean, tidy and the bed was comfortable.
Linda who served us our meals was really lovely and looked after us well.
It was lovely that the staff laid out our table with a birthday table dressing and also the waiting staff sang happy birthday and gave me a birthday cake

August 12, 2026
Unprompted review
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Reply from Alfaholidays

Hi Sara, thank you for taking the time to leave us a review. We are pleased that you enjoyed Neil’s safe and informative driving, the warm welcome from the hotel team, your clean and comfortable room, Linda’s service at mealtimes, and the birthday table and cake during your holiday with us. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 5 out of 5 stars

The hotel was nice with spacious…

The hotel was nice with spacious bedrooms and showers. The staff was very friendly and helpful. Our coach driver was a young man called Keiren and he couldn’t have been nicer and more helpful. Very impressed with holiday and price was a great deal . We will be booking another trip with you .

August 14, 2026
Unprompted review
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Reply from Alfaholidays

Hi Carol, thank you for taking the time to leave us a review. We are pleased that you enjoyed the spacious bedroom and shower, the friendly and helpful staff, Keiren’s service as your coach driver, and the value for money. We are glad you were impressed with your holiday and look forward to welcoming you on another trip soon.

Rated 5 out of 5 stars

Really enjoyed my holiday… bus driver…

Really enjoyed my holiday… bus driver was lovely and hotel nice .

August 14, 2026
Unprompted review
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Reply from Alfaholidays

Hi Evelyn, thank you for taking the time to leave us a review. We are pleased that you enjoyed your holiday, the hotel and the service from your tour driver. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 4 out of 5 stars

Very well organised journey both ways

Very well organised journey both ways, good trips out. A friendly helpful driver, Simon. Friendly staff in the hotel. Hotel clean and comfortable nice food Hotel tired and quite shabby in parts especially the corridors. More seating needed outside the hotel with a designated smoking area away from the other tables and entrance door. More bar staff needed Sanka was brilliant, so hard working always with a smile but the poor girl was run off her feet working solo every evening serving ,clearing tables changing barrels, sorting the bingo. Overall a great holiday and will definitely go with Alfa again

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi Kathryn, thank you for taking the time to leave us a review. We are pleased that you enjoyed the well-organised journeys, the trips out, Simon’s friendly and helpful service, the hotel staff, the cleanliness, comfort and food. We are sorry to hear that some areas of the hotel felt tired, that you felt more outdoor seating and a separate smoking area were needed, and that the bar was understaffed. We will be sure to pass your comments onto the team, along with your feedback for future consideration. We are glad you had a great holiday overall and look forward to welcoming you back with us again.

Rated 5 out of 5 stars

A great relaxing holiday.

Our hotel in Gt Yarmouth,proved to be a great base to see more of this lovely county.
The hotel itself is a little dated,after saying that the facilities were great,comfortable beds etc,and excellent meals.
All the staff were brilliant.
Our coach driver Callum made the long journey down and trips all the more enjoyable and he was also very informative.
The trips out were excellent.
It was our first holiday to this part of the country.
Clearly a lot more for us to see.
Entertainment in the hotel was good.
Also met some very nice people.
Will definitely recommend Alfa and certainly will book a holiday with them again.

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel’s location, comfortable facilities, excellent meals, friendly staff, entertainment, trips out and Callum’s informative and enjoyable driving. We appreciate your comments and will pass your feedback onto the team. We are glad you enjoyed your first visit to the area and look forward to welcoming you on another Alfa holiday soon.

Rated 5 out of 5 stars

Torquay

The exchange at buttonwood ran smooth.
The driver Simon was very good with a excellent personality.
Entertainment in hotel was ok some a little quiet.
Hotel nice.excursions very good Plymouth and the boat cruise excellent.
Only one negative point the room we where allocated smelled as if it hadn't been used for a while ( we booked a super saver but I expected better) and the extractor fan didn't work in the bathroom.once we reported it it was sorted.
We are always impressed with Alfa holidays and will be booking again soon.

August 12, 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the smooth interchange, service, the hotel, excursions to Plymouth and the boat cruise. We are sorry that the entertainment was a little quiet and that your room had an unpleasant smell and a faulty bathroom extractor fan, although we are pleased this was resolved once reported. We appreciate your feedback and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

Excellent first time visit to Croit Anna

We were given an excellent room at the front of the hotel, with a view over the loch. All your staff were friendly and helpful and in particular the restaurant were particularly friendly and treated us very well. the food was very good on every occasion.

August 14, 2026
Unprompted review
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Reply from Alfaholidays

Hi Chris, thank you for taking the time to leave us a review. We are pleased that you enjoyed your room with views over the loch, the friendly and helpful staff, the service from the restaurant team and the food throughout your stay. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 5 out of 5 stars

I've used Alfa Travel quite a few times…

I've used Alfa Travel quite a few times now and I like how organised they are in making a holiday enjoyable. This time was no exception in Blackpool and the Queens Hotel was excellent with their meals, accommodation and entertainment.

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi Alan, thank you for taking the time to leave us a review. We are pleased that you enjoy your Alfa holidays and that you enjoyed the meals, accommodation and entertainment at the Queens Hotel in Blackpool. We appreciate your continued support and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

The hotel was lovely and Sadie was…

The hotel was lovely and Sadie was superb, food was fine but the entertainment needs improvement, no female vocalists, the same every night, music needs to be more up to date maybe a comedian then combined with a disco or even finish off each night with dance songs, when it comes to excursions we went to Sheringham which was really good and the Norfolk Broads cruise was great but Great Yarmouth was the pitts not the best place to visit and most of the other passengers agreed when we chatted with them apparently Holt was very good which some went on on the leisure day as an extra coach trip, Cromer is so nice and would go again

August 12, 2026
Unprompted review
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Reply from Alfaholidays

Hi Tracey, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, service, the food, Sheringham and the Norfolk Broads cruise. We are sorry that the entertainment felt repetitive and that you were disappointed with Great Yarmouth as an excursion. We appreciate your suggestions for more varied entertainment, including female vocalists, comedy, disco and more up-to-date music, as well as your comments about alternative destinations such as Holt and Cromer. We will pass your feedback onto the relevant teams for future consideration.

Rated 5 out of 5 stars

the best holiday I have had for many years thank you ALFA

just coming back from the Torguay holiday with Alfa was my first holiday I have had for many years. I had the most fantastic time of my life, The Location the staff meeting new people, from being collected by my coach driver Bruce and meet and greet by the Regina hotel manager. my whole experience on this wonderful holiday has given me hope to carry on holidays with Alfa . thank you..

August 12, 2026
Unprompted review
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Reply from Alfaholidays

Hi Christine, thank you for taking the time to leave us a review. We are delighted that you had such an enjoyable first holiday with us and enjoyed the Torquay location, the staff, meeting new people, your coach driver and the welcome from the Regina Hotel manager. It means a lot to hear that your experience has encouraged you to holiday with Alfa again, and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

I’ve been to this hotel about 4 years…

I’ve been to this hotel about 4 years ago and had a great time. I also had a great time last week. The Staff were great and our driver Nick was too. It’s nice when the group of travellers on the same coach are great too. The weather was great and I had a very nice room too. I would definitely recommend the Cliffe Norton hotel as it is a super venue with easy access to all shops and amenities……. 👌😎👍

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi Phil, thank you for taking the time to leave us a review. We are pleased that you enjoyed your return to the Cliffe Norton Hotel, the staff, Nick’s service as your driver, your room, the location and easy access to the local shops and amenities. We are glad you had another great holiday and appreciate your recommendation. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Our first Holiday with Alfa Was…

Our first Holiday with Alfa Was amazing. Loved handing over my case at the start and not had to be lugging around. Hotel and Staff all amazing. Food Lovely have to say better then I expected. Trips enjoyable. Already Looking at booking another.

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi Hilary, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first Alfa holiday, the luggage service, hotel, staff, food and trips. We are glad we exceeded your expectations and it is great to hear that you are already looking at booking another holiday with us. We look forward to welcoming you back soon.

Rated 4 out of 5 stars

Another lovely holiday with Alfa Holidays

Another lovely holiday with Alfa staying at the Monarch Hotel in Bridlington . Lovely hotel with friendly staff , good food and entertainment most evenings
The hotel is in a great location, across the road from Bridlington Spa theatre. We went to see ABBA Forever show, which was really good
Trips out to Scarborough and Filey were good. The trip on the North Yorkshire Moors Railway from Pickering to Whitby was great especially seeing Goathland station which I have wanted to see as a fan of Heartbeat and Harry Potter
On our day off we stayed in Bridlington . Lots to see and do.
We caught the land train from the leisure centre on the front to the Bondville Model Village. The attention to detail was really good and included a set of questions to identify what could be found while going around. Good for all ages
Our tour driver Shaun from Grayways was knowledgeable about the places we visited . We had a bonus stop to York on our way home
This was our 4th Alfa Holiday this year and we really enjoyed them all

August 16, 2026
Unprompted review
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Reply from Alfaholidays

Hi Barry, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Monarch Hotel, the friendly staff, food, entertainment, location and trips to Scarborough, Filey, Whitby and York. It is also great to hear that you enjoyed the North Yorkshire Moors Railway, your visit to Goathland and your day exploring Bridlington. We will pass your comments onto the team and are glad to hear you have enjoyed all four of your Alfa holidays this year. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

ALL WAS BRILL FROM BEING PICK UP TO…

ALL WAS BRILL FROM BEING PICK UP TO DROP OFF ONLY THING THAT UP SET US AND OTHERS WAS WE BOOKED THE TRIP TO GO ON THE STEAM BOAT. WHICH DID NOT HAPPEN.. WHY WE DO NOT KNOW ..NOT HAPPY NO PICS ON THE STEAM BOAT ??????

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Torquay holiday Wednesday-Sunday in the…

Torquay holiday Wednesday-Sunday in the Regina Hotel
Our driver was Keith he was amazing wanted to give him a big thank you
Hotel Regina is lovely our room was nice clean and comfortable
Manager and reception staff are friendly and helpful
Waitress/waiters are so nice and
and go beyond food is also nice with plenty of choices
Bar staff are fantastic
Overall 10/10 lovely stay thank you Alfa Travel and all your staff

August 12, 2026
Unprompted review
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Reply from Alfaholidays

Hi Dawn, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Regina Hotel, your clean and comfortable room, the friendly and helpful staff, the choice of food and the service from the restaurant and bar teams. We will be sure to pass your special thanks onto the team and look forward to welcoming you back on another holiday soon.

Rated 5 out of 5 stars

I've just come back from a great holiday

I've just come back from a great holiday to the Isle of Wight. The room we had was spotless and large. The hotel itself was clean ,tidy and in a prime location opposite the beach and pier in Sandown.The staff were friendly, polite and very helpful. The choice of food was excellent both for breakfast and the evening meal and how lovely to be served at our table, a special shout out to Stan who looked after us at the table ,he was brilliant. Dave the driver was a great driver who looked after us all and was informative re the Island. Fantastic value for money. This was my first trip with Alfa and I will be using them again in the future.

August 12, 2026
Unprompted review
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Reply from Alfaholidays

Hi Susan, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first Alfa Holiday, the spacious and clean room, seafront location, friendly staff, choice of food and table service. We will be sure to pass your special thanks onto. We are glad you found the holiday great value for money and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great holiday

Great holiday. Hotel clean and comfortable, meals excellent, reception staff very helpful. Great days out. Calum our driver was a very respectful and careful driver.

August 18, 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the clean and comfortable hotel, excellent meals, helpful reception staff and days out. We will be sure to pass your comments onto the team and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

A well organised holiday

A well organised holiday, with a hotel on the sea front, serving good food . Entertainment was very good especially the drummer , and his singer .Enjoyed the excursions, though would have liked to go to Llanberis as advertised.Enjoyed the holiday which was very good value .

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the organisation, seafront hotel, good food, entertainment, excursions and value for money. We are sorry that the advertised visit to Llanberis did not take place and will pass your feedback onto the team for future consideration. We look forward to welcoming you back on another holiday soon.

Rated 5 out of 5 stars

Every thing was great the driver ,food…

Every thing was great the driver ,food the staff very helpful and polite the bedroom very comfortable just great thank you

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your driver, the food, the helpful and polite staff and your comfortable bedroom. We will pass your comments onto the team and look forward to welcoming you back soon.

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