Brilliant driver, lovely hotel with great food, very well organised. Only hiccup was taxi transfer from Skegness. The driver drove off before closing the boot so therefore lost our rucksack containin... See more
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Review summary
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We have arrived back from a tour holiday holiday in London, the hotel Thatchers hotel was lovely & clean, staff friendly Alfa travel was excellent company to go with, the driver Callum was chatty, k... See more
We went to Shanklin for 6 nights in a heatwave! Hotel location was brilliant & was near to the lift to go down to the beach. We had a lovely time, the travel was fairly seamless, the hotel clean an... See more
The coach driver Neil was great he was very informative about the locations we were going to, he made us feel comfortable and got us to places safely, The Staff at the hotel made us feel warm and we... See more
Company replied
4.6
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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The transfers to and from the resort…
The transfers to and from the resort were smooth and relaxing. The staff at the hotel were really helpful and friendly the only downside to the holiday was the meal times although we had set times for breakfast and evening meal not once during our stay did our service happen on time it varied from 20 minutes to thirty minutes late after our time on the card so maybe look at staff numbers especially at peak weeks.
August 8, 2026
Unprompted review
Reply from Alfaholidays
Hi John, thank you for taking the time to leave us a review. We are pleased that you enjoyed the smooth transfers and the friendly and helpful hotel staff. We are sorry that meal service was consistently later than the allocated times. We appreciate your comments regarding staffing levels during busy periods and will pass your feedback onto the team for future consideration.
Travel to and from pickup to hotel…
Travel to and from pickup to hotel and back was excellent
August 8, 2026
Unprompted review
Reply from Alfaholidays
Hi James, thank you for taking the time to leave us a review. We are pleased that you enjoyed the travel arrangements from pick-up to the hotel and your return journey. We appreciate your comments and look forward to welcoming you on another holiday soon.
A very good hotel
A very good hotel, pleasantly located, with friendly and efficient staff, good food, and excellent excursions (Worthing; Amberley Museum; Chichester; Weald and Downland Museum). A good driver as far as the driving was concerned - but more information from him about the places we visited would have helped. That said, he was evidently not part of the Alfa family, nor was his coach company.
August 1, 2026
Unprompted review
Reply from Alfaholidays
Hi Roger, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel’s location, friendly and efficient staff, good food and the excursions to Worthing, Amberley Museum, Chichester and the Weald and Downland Museum. We are glad you were happy with the driving, though we appreciate your feedback that more information about the places visited would have improved the excursions. We will pass your comments onto the relevant team for future consideration.
Excellent Hotel
Friendly service Lovely clean hotel good food and entertainment at the New Beach Great Yarmouth
August 5, 2026
Unprompted review
Reply from Alfaholidays
Hi Barbara, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly service, clean hotel, good food and entertainment during your stay at the New Beach Hotel in Great Yarmouth. We appreciate your comments and look forward to welcoming you back soon.
I liked the driver fill he was very…
I liked the driver fill he was very helpful on Sunday we should have been down here by half past three
August 9, 2026
Unprompted review
Reply from Alfaholidays
Hi Dawn, thank you for taking the time to leave us a review. We are pleased that you found your coach driver helpful. We are sorry that your arrival on Sunday was later than expected and appreciate your feedback. We will pass your comments onto the relevant team for future consideration.
Had a great holiday.
Had a great time! The pick up, transfer and journey to the hotel was easy and efficient. The hotel provided everything we needed, requested a walk in shower and easy access. The food was excellent and plentiful. The staff very helpful and we enjoyed the evening entertainment. Weymouth is a lovely resort, really enjoyed exploring it. The trips out were interesting too.
August 5, 2026
Unprompted review
Reply from Alfaholidays
Hi Mark, thank you for taking the time to leave us a review. We are pleased that you enjoyed the easy travel arrangements, accessible room, food, helpful staff, evening entertainment, time exploring Weymouth and the excursions. We appreciate your comments and look forward to welcoming you on another holiday soon.
Good points well organised
Good points well organised, very good driver, hotel lovely. Only problem was the food very poor not enough kept running out of things, staff not very organised. We have been with Alfa several times and was very disappointed this time with food
July 27, 2026
Unprompted review
Reply from Alfaholidays
Hi Jean, thank you for taking the time to leave us a review. We are pleased that you enjoyed the tour driver and hotel during your holiday with us. We are sorry to hear that the meals weren’t up to the standard we expect. We appreciate your feedback and we will pass your comments onto the team for future consideration and improvement.
Telford and Ironbridge
We went to Telford. Our driver was excellent. We had one or two problems but he was quick to come up with a solution. We should have visited a market but it was closed so he quickly changed route and found us an alternative. On the way home he took us to Coventry where we had some time rather than a service station. Our hotel and food was good with a good selection of food. Very good value for money
August 5, 2026
Unprompted review
Reply from Alfaholidays
Hi Sue, thank you for taking the time to leave us a review. We are pleased that you enjoyed the helpful service from your coach driver, the alternative arrangements when the market was closed, the visit to Coventry, the hotel, choice of food and value for money. We appreciate your comments and look forward to welcoming you on another holiday soon.
Beautiful holiday
Great hotel, friendly, clean, attentive staff, good food, really beautuful spot to stay and well organised travel. Would definitely recommend.
August 2, 2026
Unprompted review
Reply from Alfaholidays
Hi Carolyn, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, friendly and attentive staff, cleanliness, good food, location and well-organised travel arrangements. We appreciate your recommendation and look forward to welcoming you back soon.
Holiday to Dunoon
Our Driver Paul kept us amused with his anecdotes on our Journeys to and from our different destinations on our days out .
The Hotel was very welcoming and comfortable, we had a gorgeous view of the Firth of Clyde from the windows.
Our days out were lovely especially the Loch Lomond cruise.
Staff at the Hotel were very friendly and chatty giving us places to see.
Will definitely book another trip with Alfa.
August 5, 2026
Unprompted review
Reply from Alfaholidays
Hi Rosemary, thank you for taking the time to leave us a review. We are pleased that you enjoyed the entertaining coach journeys, comfortable hotel, views over the Firth of Clyde, friendly staff, days out and Loch Lomond cruise. We appreciate your comments and look forward to welcoming you on another holiday soon.
A great time was had at a reasonable…
A great time was had at a reasonable price.
August 5, 2026
Unprompted review
Reply from Alfaholidays
Hi Karen, thank you for taking the time to leave us a review. We are pleased that you had a great time and found your holiday good value for money. We appreciate your comments and look forward to welcoming you back soon.
Reply from Alfaholidays
Hi Mary, thank you for taking the time to leave us a review. We are pleased that you found the hotel staff friendly. We appreciate your comments and look forward to welcoming you back soon.
The Bayshore hotel in Sandown
The Bayshore hotel in Sandown, Isle of Wight was the best Alfa hotel we'd been to. Very clean rooms, spacious relaxing area. Downside is although it looks directly over the glorious beach, it is also opposite a tacky, neon lighted amusement arcade. Sandown itself is very run down with lots of closed properties and nothing of interest to offer visitors. From what we saw from the excellent Alfa included tours there were lots of towns preferable to Sandown. Re the included tours - not enough time at the church and far too long at the Donkey sanctuary.
August 2, 2026
Unprompted review
Reply from Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the Bayshore Hotel, the clean rooms, spacious areas and the included tours. We appreciate your comments regarding the amount of time spent at the church and Donkey Sanctuary and will pass your feedback onto the team for future consideration.
We really enjoyed the visit to Beamish
We really enjoyed the visit to Beamish. A great day out.
The hotel was ideally situated right in the centre of Darlington. The room was good and had a good view of the square. The food was excellent. Breakfast had so many choices. Much better than Alfa hotels we have visited. Evening meal was excellent and had a good choice of dishes.
We don’t go to the entertainment in the Alfa hotels as we prefer to go out in the evening.
I would recommend this holiday to friends.
August 3, 2026
Unprompted review
Reply from Alfaholidays
Hi John, thank you for taking the time to leave us a review. We are pleased that you enjoyed the visit to Beamish, the central hotel location, your room and view, and the choice and quality of food at breakfast and dinner. We appreciate your recommendation and look forward to welcoming you on another holiday soon.
Our holiday was absolutely wonderful…
Our holiday was absolutely wonderful especially with the Chef and Waitress at our hotel. I have a bowel disease and I try to only eat Gluten Free food the Chef and our Waitress went above and beyond to make and serve the kind of food that I needed.
August 10, 2026
Unprompted review
Reply from Alfaholidays
Hi Joan, thank you for taking the time to leave us a review. We are pleased that you had a wonderful holiday and that the hotel team went above and beyond to accommodate your gluten-free dietary requirements. We will pass your comments onto the team and look forward to welcoming you back soon.
Stunning Sandringham /cool Cromer
Our driver Sean was superb. Caring,professional,funny & patient.
The holiday to royal sandringham & Cromer was fabulous. Hotel de Paris beautiful.food was good, service fantastic. Thank you Alfa x
August 2, 2026
Unprompted review
Reply from Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and professional service from your coach driver, the trips to Sandringham and Cromer, the Hotel de Paris, the food and the service from the hotel team. We appreciate your comments and look forward to welcoming you on another holiday soon.
The tours were excellent
The tours were excellent. Your driver Dominic was brilliant. He is a credit to Alfa.
August 8, 2026
Unprompted review
Reply from Alfaholidays
Hi Christine, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent tours and the service from your coach driver. We appreciate your comments and look forward to welcoming you on another holiday soon.
mill and river view
the setting of the hotel,the wonderful countryside and rustic villages.the bfood at the hotel was lovely and it was lovely to have ab walk in the countryside.the only downside was 2 hours for the evening meal is a bit excessive and would it be possible to omit colchester and instead say visit lavenham
August 3, 2026
Unprompted review
A lovely holiday despite the rain
A lovely holiday despite the rain, but cannot do anything about that. Hotel in beautiful location we had a room overlooking the Loch, food excellent, very clean, helpful staff and a great driver Richard, who looked after us very well.
August 2, 2026
Unprompted review
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