All Bar One Reviews 

254
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the food and drinks, often describing them as tasty, fresh, and varied. Reviewers frequently highlight positive interactions with staff, noting many employees are friendly, attentive, and provide excellent service. The atmosphere is also often praised for being great and having good vibes. However, some customers also noted significant dissatisfaction with service, including long waiting times, unacknowledged arrivals, or staff who appeared disinterested or rude. Additionally, a few people experienced issues with food quality, such as small portions, burnt items, or incorrect drink orders.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising staff for being... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising the friendly, fun, and helpful... See more

Quality

Consumers find quality to be positive, with many praising the great food, drinks, and variety offered on the... See more

Location

Clients share ambiguous opinions on location, with many reviewers mentioning specific branches like Edinburgh... See more

Product

People report ambiguous experiences with product, with some customers expressing dissatisfaction with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was treated to a Mothers Day brunch by my family. I ordered the avocado and feta on sourdough. When it came, I couldn’t believe what I was seeing. It was one slice of toast lying on its own on the... See more

Rated 1 out of 5 stars

Very disappointing experience at All Bar One Windsor. Our initial waitress was lovely and kindly brought our drinks to the table, which gave us a good first impression. However, when we wante... See more

Rated 1 out of 5 stars

Went to the all bar one in Birmingham airport. Asked for the non alcoholic mojoito as allergic to alcohol. Made sure twice and pointed to it ok the menu. Sat down with the drink took 4 big gulps and i... See more

Rated 1 out of 5 stars

Service terrible. Tables dirty and not cleaned. Request basic things like salt and pepper and the waitress rolls her eyes and then ignores the request.


Company details

  1. Restaurant
  2. Bar
  3. Cafe
  4. Cocktail Bar

Information provided by various external sources

Welcome to All Bar One | Food, Wine & Cocktails in Stylish City Centre Bars


Contact info

3.0

Average

TrustScore 3 out of 5

254 reviews

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No history of asking for reviews

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3.0

All reviews

(254)

40 reviews in the last 12 months

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Rated 4 out of 5 stars

Reliable old favourite

It is such a joy to be going out again, after all the lockdowns and restrictions. All Bar One had always been a favourite and, over the last few months, we have been to the Kingsway, the Regent Street and the County Hall branches. In each case we have felt completely confident re the COVID precautions. the menu gives plenty of choice (love the gyozo) and the service is good. Would give five stars but I dislike the pressure to use the app, and order at the bar, as opposed to being given a menu and have someone come to the table to take our order.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

All Bar One Manchester

All Bar One Manchester

Excellent service on Friday, 3rd December from EMILY. She was helpful, funny and efficient - very nice young lady. The private area for drinks was also much appreciated.
Thank you.
Hilary, Conductix Wampfler

December 6, 2021
Unprompted review
Rated 2 out of 5 stars

What a Sh##hole!!

Visited the restaurant in Gunwharf Quays, Portsmouth. We were a large party of 14. What a dump! The furnuture was falling apart, the Ladies Toilets were absolutely disgusting. Cobwebs. Leaks, full overflowing Toilets. Didnt look like they had been cleaned for a week! The food was good but the Music was so load we couldn't have a conversation unless we shouted. In all a bad experience and won't be returning.

November 20, 2021
Unprompted review
Rated 2 out of 5 stars

All Bar One Aberdeen - Unlikely to go back

Previous visits to All Bar One Aberdeen have been good. Unfortunately last nights occasional was not very good at all and will make me think twice about going back.

Music way too loud making it virtually impossible to have a discussion.

Ordering App didn’t work with no indication that the order had actually failed to go through.

Very slow delivery of drinks orders made directly to the staff.

Table (that I had booked beforehand) was jammed in between pillars with no real room around it.

October 10, 2021
Unprompted review
Rated 2 out of 5 stars

All Bar One Gun Wharf Portsmouth.

Visited All Bar One in Gun Wharf P’mouth.
Considering it’s amazing prime location & opportunity to stand out amongst the many competitor restaurants it chooses not to.
It was the staff that made our experience good. They were welcoming, friendly & helpful. Thank you.
The real sad observation esp in high contamination times was the state of the ladies toilet. All hand wash was empty bottles, toilet rolls put down toilets? Dirty & desperately in need of redecorating. No hand sanitising to be found.
Not a good standard at all & reflection on other areas of the resturant. Shame. ☹️

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

ALL BAR ONE EDINBURGH AIRPORT

Had lunch at Edinburgh Airport All Bar One ordered the Rib Eye steak knowing that Rib Eye can be a bit marbled with fat. Unfortunately for me my Rib Eye was more fat than steak.

When I spoke to the waitress they immediately rectified this and removed the cost from the bill to their credit they could see exactly what I meant and there was no issue with them sorting it out.

To top that all off I then left my phone on the table at which point they put out a whole announcement and called me back to collect that.

5 stars to all especially the waitress who found my phone.

Thank you to all concerned for fixing out the steal issues and finding my phone.

September 18, 2021
Unprompted review
Rated 4 out of 5 stars

Visited all bar one in Cambridge today

Visited all bar one in Cambridge today. After being shown to our table we were advised to use the app or place order at the bar.
I downloaded the app on their free Wi-Fi and ordered our food and drinks. It wasn’t busy but after a long wait checked our order had been received. They confirmed receipt of the ordered however it had been delayed.
The drinks arrived at the same time as the meal, but I’d ordered sweet potato fries and they’d brought me chips. The manager sorted it out apologised and produced the right sides.
The quality of the meal was very good and we were offered a round of drinks as an apology. We had 2 halves of larger.
This is the only reason it’s 4* and not 5*.
Will definitely go back

September 5, 2021
Unprompted review
Rated 1 out of 5 stars

All Bar One in Covent Garden.....

All Bar One in Covent Garden.....
Shocking all round and absolutely no customer service at all.
Table we were to be seated at was vaguely pointed out to us.... menus were thrust on to the table and we were told to scan the code to order. App was not working so eventually managed to get a waitress over to ‘help’ us. She tutted out loud when my phone was not fast enough for her.
App continued to not work and nobody was available to advise after 20 mins of waiting and asking for help.
Toilets were dirty and busy.
Restaurant was far too noisy and nobody seemed to care about the diners. It seemed to be ‘order a take away in a restaurant’. Would far prefer to order a take away from the comfort of my own home. Not what you expect when dining out at all. We were so frustrated by the app and lack of support that we left before ordering anything and found a fantastic independent alternative.
I would be very surprised if any staff members even noticed us leaving. I have been a frequent guest at multiple All Bar One restaurants in the past and have loved my experiences. This has put me off for life ,and it is safe to say I will not be visiting one again. I’m not sure if the company has got it all wrong (I know how hard it’s been with Covid) or this particular restaurant is just lacking in customer care but it was hugely disappointing.

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Raw chicken and terrible service

Had a terrible experience at All Bar One Southampton. We waited 45 minutes for food - I order katsu curry and my chicken was completely RAW. I didn’t want to eat anything else after that so I had to request a refund. We were then told a waiter would be sent over to take dessert orders (on the house). After waiting 15 minutes nobody came over, so I requested a full refund for the bill and left.

August 17, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling value for money

Appalling value for money.
Please post a picture of your ''bacon sandwich'' - a dry piece of toast with a streaky bacon slice - for 2, with coffee, £19.50 !!
Stop trying to distract people with silly shot glasses with smarties and stick with your core product !!
We couldn't eat it at all. Terrible. Don't go there - and the worst of it - you JUST DON'T CARE. If you want to make amends I'll give you my email address ! (bit not holding my breath).

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor experience at all bar one Portsmouth Gun…

Very poor experience at Portsmouth Gun Wharf quays. App only service suggestion at reception while most others had table service. Table dirty and covered with beach sand from previous customers. Main course served before starter. Feta beet and walnut salad served with no feta. Had to ask for Feta separately No salad dressing available. unfriendly waitress. Won’t rush back here.

August 15, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely!

Brilliant venue, and our host was fantastic. Lovely food plus a fast & efficient service.

August 4, 2021
Unprompted review
Rated 2 out of 5 stars

Visited All Bar One New Street Station…

Visited All Bar One New Street Station Fri 23/7/21.
No masks worn by bar staff, only one member of the waiting staff wore a mask when serving food to table.
No toilet paper in ladies nor hand towels as hand dryer not working. All in all very disappointed ☹️

July 24, 2021
Unprompted review

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