If I could give zero I would Scammers !!!! I have just received a bank notification for an app that I certainly did not sign up for and certainly do not want to. I will be persuing this all the... See more
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See what reviewers are saying
Scam company, do not use! Over charged me £2, only £2 but not the point, offered me 75p worth of points instead of refunding me. Obviously won't be using again! Sent screenshots of order price conf... See more
This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... See more
Company replied
My husband wanted to try the new Chinese restaurant up the road so we used All Eat App to place the order on China Star for collection. Brilliant menu with our favourite dishes and it arrived faster t... See more
Company replied
Company details
- Restaurant
- Chinese Restaurant
- Chinese Takeaway
- Online Food Ordering Service
- Pizza Delivery
- Pizza Takeaway
Written by the company
All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service.
Contact info
3rd floor, Howard House, 32-34 High St,, CR0 1YB, Croydon, United Kingdom
- 0203 953 8888
- info@alleatapp.com
- www.alleatapp.com
2.6
Poor
154 reviews
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love All Eat
I love All Eat. They have amazing customer service. I had an issue with my order and the customer service sorted it out for me. Also I love their live chat feature. That is truly a lifesaver.
May 1, 2023
Unprompted review
Reply from ALL EAT
Thank you! Your kind words motivate us to continue delivering excellent service.
I have been used first time this app…
I have been used first time this app makes me surprise great service a lot of options on one place worth the price best in my town recommended
April 12, 2023
Unprompted review
Reply from ALL EAT
Thank you! Your kind words motivate us to continue delivering excellent service.
Best food delivery app
Best food delivery app. With fast delivery. Love the service so much!
April 20, 2023
Unprompted review
Reply from ALL EAT
Thank you! Your kind words motivate us to continue delivering excellent service.
I order from all eat that was very…
I order from all eat that was very experienced because I notice that their menu price is very low compared to other popular takeaway platforms and the food was amezing
April 4, 2023
Unprompted review
Reply from ALL EAT
Thank you! Keep using All Eat for ordering for amazing food and experience.
Fast delivery
Fast delivery, tasty food with affordable price. Highly recommended!
April 17, 2023
Unprompted review
Reply from ALL EAT
Thank you! Your kind words motivate us to continue delivering excellent service.
5 starts it was so quick
5 starts it was so quick. I would recommend it especially if you want tasty food and lower cost on delivery.
March 25, 2023
Unprompted review
Reply from ALL EAT
Thank you for your kind words. Keep ordering via All Eat!
Value for money
This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer service I have received from All Eat was first class! Highly recommended.
April 1, 2023
Unprompted review
Reply from ALL EAT
Thank you! Your positive reviews motivate us to continue delivering excellent service.
Excellent customer service
Had a small problem with my order, I forgot to make a note for my food allergy and didn't realise until later. Got help promptly by their customer service and my food arrived on time just exactly like what I wanted! Have always been ordering the same dish through the app as the price is crazily cheap here. Strongly recommend!
April 1, 2023
Unprompted review
Reply from ALL EAT
Thank you for your generous words! Your kind review motivates us to continue delivering excellent service.
Excellent customer service
Excellent customer service, quick response. Highly recommended.
April 8, 2023
Unprompted review
Reply from ALL EAT
Thank you for your generous words for All Eat. We're delighted to hear about your positive experience with us.
Best customer service 👌 lovely people
Best customer service 👌 lovely people
April 7, 2023
Unprompted review
Reply from ALL EAT
Thank you so much for your kind review.
Nice food delivery platform
I have used it for a long time and it saved me a lot of money. The service fee is much cheaper than other platforms. Highly recommended.
March 22, 2023
Unprompted review
Reply from ALL EAT
Thank you so much for your review
Amazing customer service
Had a problem company got back to me and sorted it out thanks a lot
Order Number:
448193
March 19, 2023
Unprompted review
Reply from ALL EAT
Thank you so much for your review and advice, we are always aiming to improve our customer experience.
Ordered food waited an hour and then…
Ordered food waited an hour and then called the restaurant who hadn’t received the order from All Eat. On top of that their customer service / live chat was offline so no help. Wouldn’t use again
March 17, 2023
Unprompted review
Reply from ALL EAT
Sorry to hear about your experience. Our live chat should always be online, please provide your order number so we can have a look into this. We are always aiming improve our customer experience.
Dreadful
Dreadful. Hour and half wait for food. Not using it again. Not first time! Rubbish!
March 12, 2023
Unprompted review
Reply from ALL EAT
Sorry to hear about your experience. We are always aiming improve our customer experience. Please provide your order number so we can have a look into this. Once we have confirmed with the merchant, we will communicate with the merchant to provide you a discount or refund.
After 65 minutes no food arrived
After 65 minutes no food arrived! Called restaurant direct and they had received no order.
Customer service did not reply to my messages… will not use again
March 4, 2023
Unprompted review
Reply from ALL EAT
Dear Maria, our customer service is always online for help. We offer both phone line and live chat. It should not happen, please confirm if the order was placed through us. Also, could you please provide your order number so we can have a look into this. We are always aiming improve our customer experience. Looking forward to your reply with order number.
Fast delivery with tasty food
Fast delivery with tasty food . And the price is affordable. Better the just eat and Uber eats.
February 24, 2023
Unprompted review
Reply from ALL EAT
Thank you so much for your review
Excellent service
Excellent service, lower price than Just Eat and other platforms. Will stick to this app.
February 13, 2023
Unprompted review
Reply from ALL EAT
Thank you so much for your review
I’m really happy with All Eat’s…
I’m really happy with All Eat’s service!! I am really satisfied with the speedy delivery. I’m a regular customer and my food always comes just on time to my standard, I’d definitely recommend this platform as well if you’re looking for something cheap and of high standard!
February 12, 2023
Unprompted review
Reply from ALL EAT
Thank you so much for your review
Great and friendly
Great and friendly. Lots of deals and easily explained
February 9, 2023
Unprompted review
Reply from ALL EAT
Thank you
This is good company
This is good company. Love the food they delivered. The price is so reasonable and so tasty! Highly recommend
February 9, 2023
Unprompted review
Reply from ALL EAT
Thank you
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