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Rated 1 out of 5 stars

I had a deeply frustrating experience with A Matter of Fax. On July 30, 2025, I placed an order (MAT-10415) for an Epson SureColor F7200 Color Wide Printer, costing $6,004.80, after their sales tea... See more

Company replied

Rated 1 out of 5 stars

Ordered an Epson Printer 1/3/2011. Credit card was charged 1/3/2011. Received e-mail 1/3/2011 saying printer not available and order is cancelled. Called and e-mailed 1/7/2011 asking for refund. Their... See more

Rated 1 out of 5 stars

This is not a real business it must be an affront designed to scam consumers. I called and inquired if they had the advertised item in stock and they pretended to check and say yes. I received an old... See more

Rated 1 out of 5 stars

This company is deceptive in its practices. Its website showed a "brand new" printer drum and cheap shipping (along with a good price). The product arrived a few days later but shipped was a re-... See more

Company details

  1. Printer and Scanner Store
  2. Computer Accessories Store

Information provided by various external sources

Copier, Copiers, Digital Copier, Digital Copiers, Laser Fax, Facsimile


Contact info

1.1

Bad

TrustScore 1 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easy transaction

Great price, the product was just as stated on the website, and arrived in the mail with no problems.

December 16, 2015
Unprompted review
Rated 5 out of 5 stars

A happy customer

I needed something at a fair price and I needed it quick. This company came through for me. Highly recommended.

December 13, 2015
Unprompted review
Rated 5 out of 5 stars

Best price, great delivery

Searched for printer cartridge, prices ranged wildly. Amatteroffax had amazingly low price, so low there was hardly any risk. Order delivered fast and exactly what requested. Have not used the product as the old cartridge is still working (after the end-of-life shaking) but expect good results based on company's perform so far.

December 11, 2015
Unprompted review
Rated 5 out of 5 stars

Fast and Reliable

Ordering is easy, help has always been available, and shipping is super fast. I love their product saving me a chunk of change from normal retail prices.

December 6, 2015
Unprompted review
Rated 5 out of 5 stars

Very HAPPY

I ordered a lamp for a Panasonic TV. The cost of the original lamp from Panasonic was over $300.00 and long lead time for shipping. With Amatteroffax, price was fantastic and the shipping/receiving time GREAT. I'm very happy.

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

Hands down the BEST deal I have ever found on ink!!!!

I di a google search for replacement ink cartridges and one of the places I found, A Matter of Fax, was selling my ink for $2.15 a remanufactured cartridge. Can you believe it?? I couldn't. So I thought I will give them a try. Not only did I get all 6 cartridges I ordered, but they are the XL size. so more ink and it fit my printer. I never even knew them came in an XL size. BONUS!!!! I already spread the word on Facebook. Thanks for great deals and service!!!

November 20, 2015
Unprompted review
Rated 5 out of 5 stars

Proactive Customer Service

I originally ordered a model that was still available, but would have a long lead time from the manufacturer. AMatterOfFax customer service contacted me to let me know, and after learning my intended use suggested an alternative model that was not only available sooner, but less expensive too. Thanks!

November 9, 2015
Unprompted review

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