I had a deeply frustrating experience with A Matter of Fax. On July 30, 2025, I placed an order (MAT-10415) for an Epson SureColor F7200 Color Wide Printer, costing $6,004.80, after their sales tea... See more
Company replied
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I had a deeply frustrating experience with A Matter of Fax. On July 30, 2025, I placed an order (MAT-10415) for an Epson SureColor F7200 Color Wide Printer, costing $6,004.80, after their sales tea... See more
Company replied
Ordered an Epson Printer 1/3/2011. Credit card was charged 1/3/2011. Received e-mail 1/3/2011 saying printer not available and order is cancelled. Called and e-mailed 1/7/2011 asking for refund. Their... See more
This is not a real business it must be an affront designed to scam consumers. I called and inquired if they had the advertised item in stock and they pretended to check and say yes. I received an old... See more
This company is deceptive in its practices. Its website showed a "brand new" printer drum and cheap shipping (along with a good price). The product arrived a few days later but shipped was a re-... See more
Copier, Copiers, Digital Copier, Digital Copiers, Laser Fax, Facsimile
United States
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for mailing the lamp for the 50in Sony Wega TV. It made a certain someone very happy, that they received this gift. It also made me happy that it did not cost an arm and a leg to fix.
I didn't realize this was a generic toner when I bought it but it fits in the printer correctly and is printing wonderfully. Have only had a week though. Shipping was fast and affordable.
The pricing on amatteroffax.com is unbeatable. I've been using one of their ink cartridges for about 3 months now, and the print quality is great. The only incident that occurred, is my printer keeps nagging that the brand new cartridge I just installed is expired and should be changed. Not a deal breaker at all. I'll keep ignoring the alert for the massive savings I received from ordering ink at amatteroffax.com.
The cartridge I ordered is working as advertised. I'll add a star if all the ink is depleted without incident.
I was hesitant in buying a non brand name cartridge, until I got it and it fit perfectly into my printer. It is an old model and the cartridges are hard to find. Most places wanted $79.00 for the cartridge, but I paid less than 25% of that price. It prints just as good as the name brand cartridge and the service was great. Thank You for being there when I needed you.
RCB
I was skeptical given the low price for Brother extended toner cartridges but they work flawlessly. I bought 3 for the price of just one OEM! I know where I'm buying from now on for my business.
Product was as advertised and was shipped very quickly. Would recommend and purchase from again.
I was in need of print cartridges for my HP printer. After researching, I found generic cartridges available through Amatteroffax. Two for half the price of one HP cartridge. I was a little leary because of the low price, but they arrived when promised and so far work as well as the name brand. I also received a follow up call asking if I had received them and if I was happy with the product and service. I will definitely order from Amatteroffax in the future.
Replaced our older model Canon with the model MP41DH. Large keys, easy to use, and easy to load paper. Would highly recommend this model.
I ordered two laser cartridges for my older brother printer. When I received my cartridges, the Part number was different than what I had ordered. I called customer service and they were very courteous and informed me that the cartridge I ordered was not in stock and therefore they sent me a higher quality cartridge than what I ordered. I installed the cartridge and it's working great. I would definitely recommend this company and will order from them in the future.
Great place to shop!! They had good prices, quick response times, fast shipping, and great customer service!!
This is the first time I ordered from A Matter of FAX, and it was a very good experience. I initially chose the wrong shipping method, and called to see if I could change it. All it took was one quick phone call, and I received confirmation of the change as well. My shipment was received on time and it was exactly what I ordered. I'm very happy with the product and service!!
My order received as committed and generated great print quality!
I've ordered 6 HP laserjet printers in the last month. There was a defect in one and A Matter of Fax sent a replacement immediately. All my orders were received quickly and the customer service was great. I will use this vendor again.
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