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Rated 1 out of 5 stars

I had a deeply frustrating experience with A Matter of Fax. On July 30, 2025, I placed an order (MAT-10415) for an Epson SureColor F7200 Color Wide Printer, costing $6,004.80, after their sales tea... See more

Company replied

Rated 1 out of 5 stars

Ordered an Epson Printer 1/3/2011. Credit card was charged 1/3/2011. Received e-mail 1/3/2011 saying printer not available and order is cancelled. Called and e-mailed 1/7/2011 asking for refund. Their... See more

Rated 1 out of 5 stars

This is not a real business it must be an affront designed to scam consumers. I called and inquired if they had the advertised item in stock and they pretended to check and say yes. I received an old... See more

Rated 1 out of 5 stars

This company is deceptive in its practices. Its website showed a "brand new" printer drum and cheap shipping (along with a good price). The product arrived a few days later but shipped was a re-... See more

Company details

  1. Printer and Scanner Store
  2. Computer Accessories Store

Information provided by various external sources

Copier, Copiers, Digital Copier, Digital Copiers, Laser Fax, Facsimile


Contact info

1.1

Bad

TrustScore 1 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easy Ordering

Product was easy to find, had what I needed, and shipping was fast. Will order from again due to low prices.

November 19, 2014
Unprompted review
Rated 5 out of 5 stars

Great price and great service!

I ordered a laser printer and accessory from Amatteroffax.com. When I had a question about shipping timeline, I called and talked to one of the sales people and got the info I needed. The products arrived on time. We are very happy with the price and enjoy using the product!

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great prices, fast delivery

I was very pleased with the service I received. My order arrived sooner than expected. I Bought a toner which was sold at a great price. I will definitely make purchases from MatterofFax again and I would definitely recommend their services. Thanks again!!!!

October 27, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable and inexpensive.

I ordered printer toner; the shipping was fast, the price unbeatable, and the folks at amatteroffax even called to follow up. Highly recommended.

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Service was great!

I've had nothing but good experiences with A Matter of Fax...reasonable prices, fast shipping, and excellent customer service. I would definitely recommend them to others.

October 6, 2014
Unprompted review
Rated 4 out of 5 stars

NEW/REFURBISHED should be clearly labeled when ordering

I have done business with the company and was satisfied until I ordered brother HL-7860DW printer. The title didn't clearly say it was re-furbished so I assumed it was new. However a verification email prompted me to ask the question and I was told it is refurbished. I did find the wording in a fine print at the bottom of overview. The order was cancelled promptly and that's why a 4 star rating.

September 30, 2014
Unprompted review
Rated 4 out of 5 stars

Quick shipping, great prices.

The toner cartridge I ordered came quickly and was as described from the web site. The only issue is the packaging was a bit messed up from the shipping process, but the cartridge itself was not damaged because it was wrapped a great deal in bubble wrap. I would definitely buy from them again as long as they keep their prices competitive.

September 24, 2014
Unprompted review
Rated 5 out of 5 stars

All-Around Perfect Service

I shopped for a new drum for my printer, and every one was well over the price provided by A Matter of Fax. It was just by pure accident that I came across the A Matter of Fax website, and I am so thankful that I did. I experienced a GREAT savings for exactly what I needed to get my printer working.

August 19, 2014
Unprompted review

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