I had a deeply frustrating experience with A Matter of Fax. On July 30, 2025, I placed an order (MAT-10415) for an Epson SureColor F7200 Color Wide Printer, costing $6,004.80, after their sales tea... See more
Company replied
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I had a deeply frustrating experience with A Matter of Fax. On July 30, 2025, I placed an order (MAT-10415) for an Epson SureColor F7200 Color Wide Printer, costing $6,004.80, after their sales tea... See more
Company replied
Ordered an Epson Printer 1/3/2011. Credit card was charged 1/3/2011. Received e-mail 1/3/2011 saying printer not available and order is cancelled. Called and e-mailed 1/7/2011 asking for refund. Their... See more
This is not a real business it must be an affront designed to scam consumers. I called and inquired if they had the advertised item in stock and they pretended to check and say yes. I received an old... See more
This company is deceptive in its practices. Its website showed a "brand new" printer drum and cheap shipping (along with a good price). The product arrived a few days later but shipped was a re-... See more
Copier, Copiers, Digital Copier, Digital Copiers, Laser Fax, Facsimile
United States
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Product was easy to find, had what I needed, and shipping was fast. Will order from again due to low prices.
I ordered a laser printer and accessory from Amatteroffax.com. When I had a question about shipping timeline, I called and talked to one of the sales people and got the info I needed. The products arrived on time. We are very happy with the price and enjoy using the product!
I was very pleased with the service I received. My order arrived sooner than expected. I Bought a toner which was sold at a great price. I will definitely make purchases from MatterofFax again and I would definitely recommend their services. Thanks again!!!!
I order toner. The price was great. They shipped quick and even followed up with a phone call. Great Job.
I ordered printer toner; the shipping was fast, the price unbeatable, and the folks at amatteroffax even called to follow up. Highly recommended.
My uncle needed a part and he asked if I could find it for him. Amatteroffax came up in the search. I had one questions, called and they answered it with someone that is US based. They also followed up after the sale.
I am very pleased with the new toner I bought from AmatterofFax. They shipped quickly and the toner came in good packaging. The price is also lower than other websites.
I've had nothing but good experiences with A Matter of Fax...reasonable prices, fast shipping, and excellent customer service. I would definitely recommend them to others.
I have done business with the company and was satisfied until I ordered brother HL-7860DW printer. The title didn't clearly say it was re-furbished so I assumed it was new. However a verification email prompted me to ask the question and I was told it is refurbished. I did find the wording in a fine print at the bottom of overview. The order was cancelled promptly and that's why a 4 star rating.
The toner cartridge I ordered came quickly and was as described from the web site. The only issue is the packaging was a bit messed up from the shipping process, but the cartridge itself was not damaged because it was wrapped a great deal in bubble wrap. I would definitely buy from them again as long as they keep their prices competitive.
Ordered toner, arrived as expected, neatly packed and worked great.
Order was delivered very quickly and the quality was excellent.
They don't deliver to P.O. Boxes for whatever reason, and this may delay the order, so provide a street address for delivery when placing the order.
on-time delivery, extensive selection, good experience
The shipping was fast. The product was as advertised & was even nicer than pictured online. Works as you would want when you spend your hard earned money. Thanks to you-Matteroffax
We purchased toner cartridges for our office printers and are very pleased with the quality so far. I appreciate the company getting the order to us so quickly.
They realized I had not ordered the correct bulb for my projector and called to confirm what I really needed. Thanks guys!
I shopped for a new drum for my printer, and every one was well over the price provided by A Matter of Fax. It was just by pure accident that I came across the A Matter of Fax website, and I am so thankful that I did. I experienced a GREAT savings for exactly what I needed to get my printer working.
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