Anistenhomes Reviews 

69
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The gold standard of property management Ayesha Ameen is simply unmatched. In an industry so often defined by stress and delays, Ayesha Ameen operates in a league of her own. She didn’t just hand... See more

Rated 5 out of 5 stars

I've been dealing with Anisten Homes for the last 5 years and I can honestly say my experience with them has been effortless. I receive my funds consistently each month, and if there are any issues (w... See more

Rated 5 out of 5 stars

As a Landlord we have been with Anistenhomes over 10 years. The only reason we are with them because of their dedicated staff Nusrat . Any problems or difficulties we faced she is there and tried t... See more

Rated 5 out of 5 stars

Anisten Homes have been fantastic from day 1. Picked up the keys from my home and everything was dealt with professionally and promptly. Communication was always on point. Nus was very helpful with... See more

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Company details

  1. Real Estate Agents

Written by the company

Anistenhomes was established in 2008 and has built an enviable reputation for achieving great results for clients whilst delivering the highest levels of professionalism and customer care. We never lose sight of the fact that buying and selling, letting and renting property represents a major decision and that people are at the heart of every transaction. The team at Anistenhomes is dedicated to helping you achieve your goals and look forward to speaking with you. At Anistenhomes we put the emphasis on you and on ensuring your selling, buying, letting and renting decisions are based on having the best information and the best support and guidance throughout the transaction.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

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4.5

All reviews

(69)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks a lot to Mrs Nus Wazir

Thanks a lot to Mrs Nus Wazir for excellent service and help provided during the whole procedure of tenancy renewal. She is brilliant, professional and always happy to help and sort out the problem if there is any.
Rest of all team members at Anistenhomes are also very helpful and I am quite happy with the service provided by them every time.
Kind regards
Muhammad Ilyas

May 7, 2024
Unprompted review
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Reply from Anistenhomes

Thank you Mr Ilyas for the 5* review on your overall experience with us and in particular for acknowledging Nus, who you have been working closely with.

We value your feedback and look forward to many more years of servicing your tenancy.

Rated 5 out of 5 stars

Thanks Mr Abdul for your help

Thanks Mr Abdul for your help. I truly appreciate your help
You make me feel very welcome in my home. Thank you very much.

April 19, 2024
Unprompted review
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Reply from Anistenhomes

Thank you for leaving a 5-star review for our Lettings Consultant Abdul. It is great to know your satisfaction in the dealings you have had with Anistenhomes thus far.

Warmest regards
Warm Regards
Customer Relations Team

Rated 5 out of 5 stars

Big thanks to Anistenhomes team for…

Big thanks to Anistenhomes team for quick support regarding problem I have reported.
Especial thanks to Poonam to make it happened.She is very supportive & friendly with positive gesture.

Best wishes for anistenhomes !

January 25, 2024
Unprompted review
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Reply from Anistenhomes

Thank you Ehsan for your kind words and 5* review we appreciate your support.

Rated 1 out of 5 stars

Several late and missed payments and poor service in general

As an Essex-based Landlord my father Wilson Chowdhry won a £900 compensation award against Anisten Homes for several failings in their conduct during a Rent Guarantee Scheme on four residential properties.

Industry Ombudsman The Property Ombudsman (TPO) cited several failings including;

informing the landlord that a termination notice that was valid was invalid,
failure to promptly provide rent renewal figures
failure to promptly respond to emails
failure to give notice to occupiers of property
failure to pay rent promptly on time and missed monthly payments on may occasions.
Attempts to renege on an agreement
Seeking to unilaterally change a contract and failure to allow exit without penalty.
There were also several failings regarding building repairs.

DONT USE THIS COMPANY

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Poonam and Fariha have always handled…

Poonam and Fariha have always handled any issues regarding the property we are renting very quickly and have been very supportive and understanding. We have always felt comfortable approaching them. The whole team are very friendly and I would recommend Aniston homes. Definitely improved as a company in the last 8 years.

November 24, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Arosa for your kind words and 5* review we appreciate your support.

Rated 5 out of 5 stars

Top service from Anisten Homes and Nus Wazir

I've always had excellent service from Anisten Homes, particularly around property maintenance and repairs. The agent I dral with most of the time is Nus Wazir, and she a wonderful and professional lady over the years, very prompt and dedicated to providing good service.

November 11, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Daniel, for your kind words and feedback on services received thus far. We really appreciate your support.

Rated 5 out of 5 stars

Thank You

As a landlord, I would like to say a big thank you to the team at Anistenhomes especially Anita.

She is a legend! Words cannot express my gratitude and appreciation for all her help and support during my time with them.

Always professional, understanding and going that extra mile.

A big credit to the company.

November 4, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Mr Kansara, for your wonderful review on Anistenhomes' services received, particularly those provided by our manager Anita, who truly is a asset to the company. We really appreciate your feedback and thank you for your custom to date.

Rated 5 out of 5 stars

Title

Title: Exceptional Service and Smooth Process

I had the pleasure of working with Mr abdul Gaffar from anistein homes , and I must say the experience was nothing short of fantastic. From the very beginning, their professionalism and dedication to finding the perfect home for me were evident.
I am grateful for their support in finding me home, and I would not hesitate to seek their services again in the future.

June 25, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Mohammed, it has been a pleasure to be able to assist you in finding a suitable property. We value your feedback and look forward to serving your tenancy for years to come.

Rated 5 out of 5 stars

I would highly recommend Anisten Homes

I would highly recommend Anisten Homes. Thier customer service is amazing and they listened in detail to what I wanted and ensured this was done throughout the whole process. After searching for rentals for 6 months now, Abdul went above and beyond to make the process as fast and easy as possible, he explained everything in detail and ensured all my questions were answered efficiently and promtly. They are truly the best estate agents I have ever dealt with and Abdul is really an asset to the business also. Thank you Anisten Homes for providing me with such a beautiful property, I look forward to working with you for many years to come. Will be recommending you to everyone I possible can who wants an amazing experience looking for thier dream home.

November 7, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Sunaina for your kind words and 5* review we appreciate your support and looking forward to working with you.

Rated 5 out of 5 stars

Excellent service during Property Inspection

Today Fariha came to my home and was very respectful. She wore shoe protectors. She was friendly and protective of my children. She made sure not to take pictures of them

October 24, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Aysha for your 5* star review.

Rated 5 out of 5 stars

Tanent

Ainenstine they manage the property very well. They made cope up in estimated time but it’s should be more faster. But, I want to thanks Mr. Abdul for his gentle and approachable attitude to the client, he’s polite and fast responser which satisfied to their service. Surely I’m gonna recommend my family and friends!

February 15, 2023
Unprompted review
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Reply from Anistenhomes

Dear Azmaine,

Thank you for the lovely review you have left on services provided by Anistenhomes and your kind words acknowledging Abdul’s services.
We appreciate your feedback and are delighted that you are satisfied.
Kind Regards
Anistenhomes

Rated 5 out of 5 stars

Service of AnistenHomes

First up all, Staff attitude and way of approach to the client is very gentle and very polite mostly Nuz and Abdul. I am very satisfied their service. And am surely recommend my family and friends.

October 14, 2023
Unprompted review
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Reply from Anistenhomes

Thank you Janie, for your kind words and we look forward to servicing your tenancy.
Warm Regards
Anistenhomes

Rated 5 out of 5 stars

Landlord review with Anisten…

We entrusted our property with Anisten Homes for approximately 5 years now. Starting from day 1 Nusrat has been very helpful, kind and professional to look after our property when there was a problem Poonam was pretty swift at sorting things out. The Boss Minhaj Communication is excellent. A company that truly cares about their reputation we would highly recommend Anisten Homes.

October 11, 2023
Unprompted review
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Reply from Anistenhomes

Thank you for your 5-star rating and kind words for your overall satisfaction with our property management services over the past five years. This is truly valued by us, we thank you for your custom and support thus far.

We are look forward to continuing managing your property for many years to come and to deliver services that both meet and exceed your expectations.

Warm Regards
Customer Relations Team

Rated 5 out of 5 stars

Letting

I had a fantastic experience with Anistain homes, and I want to give a special shoutout to Abdul, who was incredibly helpful and dedicated throughout the entire process. Abdul's professionalism and commitment made a significant difference in ensuring a smooth and successful transaction. I highly recommend their services and wouldn't hesitate to work with them again in the future. Thank you, Abdul, and the entire team for your outstanding support

October 11, 2023
Unprompted review
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Reply from Anistenhomes

Thank you for your review, we are so pleased you are happy with the service from Abdul and the rest of the Anistenhomes team. We value your feedback and we look forward to working with you.

Warmest Regards
Anistenhomes

Rated 5 out of 5 stars

Lettings agency

Letting my house with anistenhomes, so far all good, Nusrat especially who has been the point person at anisten who was very friendly, organised and responsive at getting things done quickly.

Keep up the good work.

September 22, 2023
Unprompted review
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Reply from Anistenhomes

Dear Kamrul,

Thank you for leaving a 5-star review for our Lettings Manager Nus with a wonderful commentary.
It is great to know your satisfaction in the dealings you have had with Anistenhomes thus far.

Warmest regards

Rated 5 out of 5 stars

Fariha has always been friendly and…

Fariha has always been friendly and helpful and always gets things done for me regarding the 2 properties that are rented by them.

Fariha always communicates back to me.

September 11, 2023
Unprompted review
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Reply from Anistenhomes

Dear Mr Tailor,

Thank you for the 5-star review you have left for our Property Manager Fariha. Your comments are valued and highly appreciated.

Regards,
Customer Relations

Rated 5 out of 5 stars

Staff fariha choudhury very polite and…

Staff fariha choudhury very polite and helpful she explain to me what the inspection was about then she take me true it step by step I was a very happy tenant I couldn't ask for anything else well done 👍

August 1, 2023
Unprompted review
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Reply from Anistenhomes

Dear Rohan,

Thank you for the 5-star review you have left for our Property Manager Fariha in relation to the Property Visit she had conducted. Your comments are valued and highly appreciated.

Regards,
Customer Relations

Rated 5 out of 5 stars

Quick Sale that saved me from the receivers

When you are going through challenges, you need to deal with very patient and understanding people. We had dealings with Anistenhomes before the passing of my husband ( managing our property) and then after as I had to sell it. The services rendered were excellent and beyond. Mr Akeel Bashir, is one of the politest person, very calm, very understanding, professional amongst other qualities. It was a very quick and efficient sale. The support I got from Akeel and his colleague Fariha was amazing. Mr Bashir's words were do not worry, we shall deal with everything including relocating the tenant. Thank you Akeel, thank you Fariha and thanks to your team at Anistenhomes

July 28, 2023
Unprompted review
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Reply from Anistenhomes

Dearest Susan,

Thank you for inviting Anistenhomes to be part of your journey.
We’re glad you’ve felt complete support from our Sales and Property Management staff during your toughest hours and greatly appreciate the lovely review you have left for both Akeel and Fariha.
We wish you all the best in future endeavours and our doors are open should you require further assistance in the future.
Warm Regards
Customer Relations Team

Rated 5 out of 5 stars

I’m ayeshah Gracey tenant of…

I’m ayeshah Gracey tenant of anistenhomes.let i start my review like this from I have been renting property anistenhomes is the best i ever comes across such as one of there staff Akeel he is the best agent I have ever seen he is the most amazing person trustworthy person such a humble person trust me anistenhome with MR Akeel you guys con move mountain I’m happy with the service I have received from MR AKeel it’s just too perfect we’ll done anistenhomes for choosing the best staff to deal with customer my experience is just a five star thank you MR Akeel.

July 24, 2023
Unprompted review
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Reply from Anistenhomes

Dear Ayeshah,

Thank you for the 5* review on your overall experience within us and in particular for acknowledging Akeel, who you have been working closely with.

We value your feedback and look forward to many more years of servicing your tenancy.

Kind Regards Customer Relations Team

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