Anistenhomes Reviews 

69
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The gold standard of property management Ayesha Ameen is simply unmatched. In an industry so often defined by stress and delays, Ayesha Ameen operates in a league of her own. She didn’t just hand... See more

Rated 5 out of 5 stars

I've been dealing with Anisten Homes for the last 5 years and I can honestly say my experience with them has been effortless. I receive my funds consistently each month, and if there are any issues (w... See more

Rated 5 out of 5 stars

As a Landlord we have been with Anistenhomes over 10 years. The only reason we are with them because of their dedicated staff Nusrat . Any problems or difficulties we faced she is there and tried t... See more

Rated 5 out of 5 stars

Anisten Homes have been fantastic from day 1. Picked up the keys from my home and everything was dealt with professionally and promptly. Communication was always on point. Nus was very helpful with... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Anistenhomes was established in 2008 and has built an enviable reputation for achieving great results for clients whilst delivering the highest levels of professionalism and customer care. We never lose sight of the fact that buying and selling, letting and renting property represents a major decision and that people are at the heart of every transaction. The team at Anistenhomes is dedicated to helping you achieve your goals and look forward to speaking with you. At Anistenhomes we put the emphasis on you and on ensuring your selling, buying, letting and renting decisions are based on having the best information and the best support and guidance throughout the transaction.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

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No recent history of asking for reviews

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4.5

All reviews

(69)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Anisten Homes

Anisten Homes is a great company to work with. Great communication from Poonam, really easy to contact. Quick to resolves any issues i may occur. Highly recommend this company.

May 26, 2023
Unprompted review
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Reply from Anistenhomes

Hi Gurdeep,

Thank you for the 5* review on your overall experience with our services and in particular for acknowledging Poonam, who you have been working closely with.

We value your feedback and look forward to many more years of working alongside with you.

Kind Regards Customer Relations Team

Rated 5 out of 5 stars

very helpful people

June 2, 2023
Unprompted review
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Reply from Anistenhomes

Thank you for the 5* review on your overall experience within past years. We value your feedback and look forward to many more years of servicing your tenancy.

Kind Regards Customer Relations Team

Rated 1 out of 5 stars

Terrible

Terrible, worst experience of my life.
As it stands soon they will pay the price of scamming and mistreating people.
They rented me an illegal property because, the house has been considered by the council unsuitable for human living.
When I found out about the situation I move out from the property, till today, they didn't give me back my deposit.
As soon I moved out of the property, they rented the house to other people and now they set up the energy and gas bill with my name without my consent and I don't live in the property anymore as a matter of fact, previous tenants have experienced same situation. They're confident in practising unlawful actions because the landlord of the property is a solicitor and he has relatives working for Redbridge council that's the reason they still practising these actions. A legal action have been taken, if my name is not taken out of the bills that they set up or if my documents keep being used by the company and this property. Just a remind that a solicitor license can be revoked and a company can be closed down.
this company is unlawful, unprofessional and do not respect human rights.

October 6, 2022
Unprompted review
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Reply from Anistenhomes

Dear Ronaldo,

We are sorry to hear your comments.

Please be assured that this is not how we conduct business, as evidenced by the number of years we have been established as a business and the volume of referral business to date we have received. Most of our client base have been with us in the region of 10 years, if not longer. It is regrettable that you have made such severe allegations against our company while withholding your true identity and that of your mother. We find these to be untrue and inform you that we are a reputable organisation governed by relevant bodies for the security of our clients.

We’re sorry to hear what you have said and unable to comment or provide a true reflection on matters as we cannot locate you under the entry name you have provided.

We would like to invite you to e-mail us with any further detail or comments about your experience to info@anistenhomes.co.uk along with your full name and property address this review may be concerning so that we can look into this further in the hope to resolve.

Kind regards, Customer Relations Team

Rated 5 out of 5 stars

Great service

Akeel was superb in helping me and my partner move. Fast, efficient, polite and friendly. Would recommend him and Anisten Homes to anyone.

August 2, 2022
Unprompted review
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Reply from Anistenhomes

Thank you for your 5 star review, we really appreciate the support and look forward with working with you.

Rated 5 out of 5 stars

Worked with Akeel

Worked with Akeel, provided an efficient and courteous service.

July 26, 2022
Unprompted review
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Reply from Anistenhomes

Thank you Valerie for your 5 star rating and we really appreciate your support.

Rated 5 out of 5 stars

An amazing team

An amazing team, serious and kind. I really recomand, special mr Akeel that he treat me and my familly with respect and thanks to him we have a lovelly place where to leave!!! Thank you all team!!

July 15, 2022
Unprompted review
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Reply from Anistenhomes

Thank you for your kind words and we really appreciate your support.

Rated 5 out of 5 stars

Friendly, helpful and incredible customer service

Just completed a sign up to a flat, the whole process was quick, simple and painless. Akeel and Jenny are both so helpful and friendly throughout the whole process. This was my first time getting a flat on my own and it could not have been easier.

Akeel even gave me a call after I had completed my sign up to congratulate me and wish me a good weekend. If that isn't 10/10 customer service then I don't know what is

October 22, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for 5 star rating we appreciate your support and look forward to working with you.

Rated 5 out of 5 stars

My experience with Anisten House

I am so impressed with the customer service of this agency, as well as I am so intrigued to see the professionalism in their work. I am more impressed about Abdul Ghaffar. He made me and my family so comfortable and also the showed the best houses possible, which is also impressive especially nowadays it’s hard to find nice houses within the budget.

October 21, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your 5 star rating. We really appreciate your support.

Rated 5 out of 5 stars

As a landlord we have used Anistenhomes…

As a landlord we have used Anistenhomes to manage our properties for several years.The service they provide is professional, reliable and responsive. Thank you Anita and everyone at Anistenhomes.

October 16, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your 5 star rating. We really appreciate your support.

Rated 5 out of 5 stars

Professional

First of all I would like to thank Abdul and Nusrat wazir. We’re from Scotland recently we moved into Dagenham, Abdul n nusrat they were really helpful they’re the reason we got our beautiful house within 1 week.

October 14, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your 5 star review, we will appreciate your support and look forward to working with you.

Rated 5 out of 5 stars

All my dealings with Anistenhomes I experienced…

All my dealings with Anistenhomes I have had very good professional friendly service. All the staff will help and go the extra mile to make sure the experience for letting and selling your house is easy. Keep up the good work Anistenhomes.

October 14, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your 5 star rating. We really appreciate your support.

Rated 5 out of 5 stars

I am please to use Anistenhomes and…

I am please to use Anistenhomes and they have a great service from start to finish. i recommend this agency to everyone. I had a great experience from Akeel, Nusrat and Jenny.

July 27, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your kind words. Its been a pleasure working with you and we wish you all the best.

Rated 5 out of 5 stars

Excellent management agency

Nus Wazir and the wider team at Anisten homes have managed my properties for a number of years and I find them excellent to work with. The team is responsive and lines of communication are very clear. I would not hesitate to recommend Nus for a stress free management firm experience.

July 20, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your kind words. Its been a pleasure working with you and we would like to thank you for your continued custom.

Rated 5 out of 5 stars

Brilliant company

Brilliant company, professional and helpful, especially Nus.

July 19, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your 5 star rating. We really appreciate your support.

Rated 5 out of 5 stars

Great Service

Great Service by Mrs Nus Wazir.
Great Staff. I'll surely recommend their services to anyone who requires such. All good professionals, ready to listen and assist.

July 17, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for you 5 star review we appreciate the support.

Rated 5 out of 5 stars

I have been with Anisten Homes for a…

I have been with Anisten Homes for a number of years and found that the service they provide have been excellent. The staff are always helpful and keep you updated with what is happening with your properties. Nus is always there at the end of the phone to help with any queries or questions you may have. Thank you to everyone at Anisten.

July 11, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your kind words. Its been a pleasure working with you and we would like to thank you for your continued custom.

Rated 5 out of 5 stars

Anisten Homes have been fantastic from Day 1

Anisten Homes have been fantastic from day 1. Picked up the keys from my home and everything was dealt with professionally and promptly. Communication was always on point. Nus was very helpful with enquiries, always going above and beyond, answering all questions. Very Kind hearted Hard working.

The Boss Minnat, was always professional and kept his promises. Abdul and akeel were also very helpful with enquiries and information. All round, excellent company to deal with without any issues. As a landlord, that is what is required from an agent. Well done to Anisten Homes, keep up the good work.

July 9, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for the a 5 star rating. We really appreciate the support.

Rated 5 out of 5 stars

I have been dealing with Anisten Homes…

I have been dealing with Anisten Homes for the last 3 years .Very professional staff excellent service provided throughout. Always on hand to answer any concerns that I had. Would definitely recommend their services to others.
Thank you once again to Nusrat and her team.

July 9, 2021
Unprompted review
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Reply from Anistenhomes

Thank you for your kind words. Its been a pleasure working with you and we would like to thank you for your continued custom.

Rated 5 out of 5 stars

I am a landlord and Anistenhomes manage…

I am a landlord and Anistenhomes manage my property. I wish to say how wonderful the agency is and about the fantastic help I got from Anita Jethva the other day. She was absolutely wonderful and went out of her way to help me get information on my boiler. I didn't even have to ask her for the help as she kindly volunteered to get the information for me herself - she was so efficient and professional and I cannot praise her enough. I would also like to mention Nusrat, Poonam and Zakiyah too. They are also extremely professional, courteous, helpful and go out of their way to help too. The whole team make me feel incredibly valued as a landlord and I am reassured that my property is in good hands. I have never come across such professionalism, efficiency and politeness in an agency before (and I have used many agents) and would recommend them highly. Thank you, Anita, for helping me the other day, I really do appreciate it. Very kind regards. Mary Tierney

January 11, 2019
Unprompted review
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Reply from Anistenhomes

Thank you Mary for your kind words.

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