Cold calling my mobile asking for my husband. When she heard me tell him not to give any details as it may be a scam/phishing she immediately hung up.
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See what reviewers are saying
I’ve only just using APJ Solicitors, I have found them to extremely professional and understand regarding my situation, I feel that they have ticked every box in this field , I get regular feedback a... See more
Company replied
Very pleased with result APJ have secured on my behalf, Gary from APJ has just phoned me, i am surprised and delighted as i never ever thought i would receive any compensation.My advice to all is to b... See more
Company replied
APJ Solicitors were amazing with my claim for my pension. The process was very lengthy which resulted in a pay out from the pension company that went into administration. They then continued to fight... See more
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Company details
Written by the company
We specialise in supporting clients who may have been let down by their banks, lenders and investment providers. Our client-oriented solicitors have a forward-thinking approach, offering expert advice and guidance on all things to do with financial mis-selling. We operate on a ‘No Win No Fee’ basis. This means that you’re free to pursue your case with complete confidence, knowing that your legal team will do their utmost to get you the compensation you deserve
Contact info
Pure Offices, Lakeview 600, Lakeside Drive, Centre Park Square, , WA1 1RW, Warrington, United Kingdom
- 08000289791
- enquiries@apjsolicitors.co.uk
- www.apjsolicitors.co.uk
3.9
Great
364 reviews
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Professional but spineless!
So APJ were engaged to try to recover my pension fund which was transferred to STM Fidecs in Gibraltar in 2014. They only got involved in about mid 2021 (this saga is very long winded!). They are a professional company, but I think they were desperate for business at the time. I say this because it was alleged by another party, and although they did manage to recover some money from STM (approximately 50%) they basically rolled over on their backs when STM refused their counter-offer, as if afraid they would end up with no settlement at all. On top of this their fees were an eye watering 40% plus VAT as well as £5600 for After The Event insurance which they strongly advised me to take out. The upshot of this was that I ended up with roughly 12% of my lost pension and APJ actually received more than I did. Seems very unfair. On a more positive note, they did all the legwork in getting a maximum compensation payment from FSCS, although again they charged 30% plus vat. Because of this I cannot recommend APJ as I consider their fees to be on the greedy side. I have ended up with about half of what I was scammed out of.
April 1, 2024
Unprompted review
Reply from APJ Solicitors
Hi Paul,
Thank you for taking the time to share your experience. We're sorry to hear that you were left feeling disappointed with the outcome, particularly in relation to the fees and final compensation received.
We understand how frustrating and distressing these long and complex cases can be — especially when the losses are so significant and the recovery process doesn’t result in a full return of funds. Our goal is always to secure the best possible outcome for our clients within the limits of legal and financial frameworks, and we’re pleased we were able to recover some compensation for you, including from the FSCS.
That said, we take all feedback seriously and would welcome the opportunity to review your case with you directly to ensure you have full clarity on the steps taken, the advice given (including around ATE insurance), and the basis for our fees.
If you’d like to discuss this further, please don’t hesitate to get in touch with our team.
Kind regards,
The APJ Team
Pension transfer
Please take into account that after 30% fees plus 20%vat, ate insurance of £5600 and sundries you are left with a fraction of the compensation awarded.
It was a very long process with very little gain and leaves a bad taste in your mouth!
December 22, 2023
Unprompted review
Reply from APJ Solicitors
Hi Vanessa,
Thank you for your honest feedback. We're sorry to hear that you were left feeling disappointed with the outcome and final amount received. We fully understand how frustrating it can be when a long process doesn’t result in the compensation you were hoping for.
We always aim to be transparent about our fees and any additional costs, including ATE insurance, which is often essential in protecting clients from the financial risk of legal proceedings. That said, we never want a client to feel the experience has left a negative impression, and your feedback is extremely important to us.
If you’d like to discuss your case further, we’d be happy to speak with you directly and review any concerns in more detail.
Kind regards,
The APJ Team
Dont use APJ Solicitors not reliable and will charge you the earth.
I originally instructed APJ on 18/08/2020 regarding my concerns about Hargreaves Lansdown not advising me in time about the Woodford funds collapse to enable me to remove and transfer my funds so to minimize my losses which HL refused to do. I sent an internal email to HL as APJ were not addressing what I had requested them to do, but had gone down the miss selling route from my previous investors which was certainly not what my claim was about.
It was not until both myself and the FOS sent correspondence to HL did my case get back on track and confirm this was just about my Woodfunds and nothing to do with miss selling as APJ had originally claimed.
I was also advised by APJ to take out an after the evnt insurance costing me out of my compensation over £2k which was never needed and APJ would not refund this amount. They also insisted that the compensation eventually agreed with HL was sent direct to them so they could take all their fees and other costs before paying what was left to myself with was only just over 50%. This was despite HL advising that the compensation should be paid direct to myself in one of my existing HL accounts.
The invoice that they submitted to myself was not of the quality you would expect and I had to question each line item what each cost was actually for.
November 7, 2023
Unprompted review
Reply from APJ Solicitors
Hi Graham,
Thank you for your detailed feedback. We’re sorry to hear that your experience did not meet your expectations, and we understand your frustration with both the process and the outcome.
Our intention is always to pursue the most appropriate and effective route for compensation based on the information available at the time. We’re sorry if there was any misunderstanding early on regarding the nature of your claim, and we’re glad it was later clarified to focus solely on the Woodford-related losses.
Regarding the After The Event insurance and fees, we aim to be fully transparent from the outset and only recommend such cover when we believe it provides protection for our clients. We appreciate that in your case it may not have ultimately been required, and we regret that this added to your dissatisfaction.
We also acknowledge your concerns about the compensation payment method and invoicing format. We are always looking to improve, and your feedback will be shared internally to help us do just that.
If you would like to discuss your case further or raise any outstanding concerns directly with us, please don’t hesitate to get in touch — we’d be happy to assist.
Kind regards,
The APJ Team
Really Annoyed My Emails are not responded to!
I was contacted by APJ to transfer my claim for Mis-sold SIPP to APJ and the matter would be resolved in 12 to 15 weeks! However, six years on I was advised that in view of the fact that one piece of paper was missing, others had been fully paid out and I was sure to be fully paid out. Two weeks later I was paid £2700 less 30% plus VAT! I am over £30K out of pocket and now I am being completely ignored. I shall be reporting the organisation to the FSCS as each time I received correspondence from FSCS it was to ask if my claim was active as APJ had not been active in arranging a claim!
March 30, 2023
Unprompted review
Reply from APJ Solicitors
Hi Pamela,
Thank you for your review. We're truly sorry to hear that your experience has left you feeling disappointed and unheard.
We understand how upsetting it must be to go through such a long and difficult process, especially when the outcome falls short of your expectations. While we do our best to keep clients informed and to act promptly, we sincerely regret if communication or clarity around your claim fell below the standards you rightly expect from us.
We are committed to resolving matters fairly and transparently.
Kind regards,
The APJ Team
Poor advice given and poor representation
Had spent time explaining my complaint to APJ but still had to correct a draft which was to be sent to the Ombudsman. I still don't think they got it right as the Ombudsman phoned me for clarification. I clearly and concisely explained my complaint to him but even so his decision still said he was confused-maybe the horses mouth wasn't good enough. I am then told I could appeal the decision but next day was told I couldn't. Gave up in the end as I didn't think competent people were forceful enough or could put pen to paper explaining my complaint. Wouldn't use them again if I needed to
January 18, 2023
Unprompted review
Reply from APJ Solicitors
Hi Anthony,
Thank you for taking the time to share your experience. We're very sorry to hear that you felt let down by how your complaint was handled and that the communication with the Ombudsman did not reflect your position as clearly as it should have.
We always aim to represent our clients' concerns accurately and forcefully, so it's disappointing to learn that you didn’t feel this was the case.
We’d appreciate the opportunity to review your case and understand where things fell short, so we can ensure lessons are learned. If you're open to it, please get in touch with our team.
Kind regards,
The APJ Team
APJ obtained a significant 'refund' of…
APJ obtained a significant 'refund' of my mis-sold SIPPS investment. There is still a larger proportion outstanding which they are continuing to work on. It's not easy because numerous companies were created and dissolved in order to hide behind. I'd be surprised if APJ can get any further, but they haven't given up.
November 25, 2022
Unprompted review
Reply from APJ Solicitors
Hi Theodore,
Thank you for your kind and honest feedback. We're really pleased we could recover part of your mis-sold SIPP investment and want to reassure you that we're continuing to pursue the remaining amount as thoroughly as possible.
You're absolutely right — these cases can be incredibly complex, especially when multiple companies are involved, some of which are no longer trading.
We appreciate your patience and trust throughout the process.
Warm regards,
The APJ Team
APJ ARE FANTASTIC
APJ have been sorting out a miss sold pension for me. It’s been done on a no win no fee basis and they have done a fantastic job they have kept me informed the whole way through and won my case for me recovering all of my money. If you need this sort of help these are the solicitors you need
October 19, 2022
Unprompted review
Reply from APJ Solicitors
Hi Andy,
Thank you so much for your fantastic feedback! We’re delighted to hear that you felt well-informed throughout the process and that we were able to recover all of your money. It’s always our goal to make a complex situation as straightforward and successful as possible.
We really appreciate your recommendation and are so pleased we could help.
All the best,
The APJ Team
Initial chats were fine
Initial chats were fine. So good so far ! Dale Kennedy
September 21, 2022
Unprompted review
Reply from APJ Solicitors
Hi Dale,
Thank you for your feedback — we’re glad to hear the initial experience has been positive! If there's anything you need as things progress, we're always here to help and support you every step of the way.
Best regards,
The APJ Team
Pleased with the result so far
Pleased with the result so far. Who knows, there may be even more to come. Thank you.
July 18, 2022
Unprompted review
Reply from APJ Solicitors
Hi Theodore,
Thank you for your kind words — we’re really pleased to hear you're happy with the result so far. We're continuing to work hard on your behalf, and like you said, there may be more to come!
We truly appreciate your trust and patience.
Best regards,
The APJ Team
These guys are trying their best in my…
These guys are trying their best in my quest. Lots of red tape and the ombudsman to get past. They are trying all avenues to help me. The only point I can say against them is that they don't keep me up to date as regular as I would like but then again, I can imagine how busy they are. Overall, at the moment I am happy with what they are doing and trying to achieve on my behalf.
July 15, 2022
Unprompted review
Reply from APJ Solicitors
Hi Stephen,
Thank you for your thoughtful and balanced feedback. We're pleased to hear you're happy with the efforts we're making on your behalf and that you recognise the challenges involved in navigating red tape and working with the Ombudsman.
We do appreciate your comment about communication — it's something we take seriously, and we'll make every effort to improve the frequency of updates moving forward.
Thank you for your continued patience and trust. We're committed to doing everything we can to achieve the best possible outcome for you.
Best regards,
The APJ Team
APJ have worked tirelessly on my behalf…
APJ have worked tirelessly on my behalf to achive a successful claim , but at no time have they indicated that this will be the case . On no occasion have they shown any negativity regarding my case . I would advise anyone who wants APJ to pursue any type of claim , to take out an after event insurance policy to cover legal costs should it go to court . I believe this is not payable if a claim is not successful and not challenged in court You would only pay the insurance premium if it actually goes to court , even if the case is lost . Its relatively inexpensive to do so , my advice is to take it out and not risk it going to court then presented with costs in the event you lose the claim . Dont expect a quick conclusion , claims can take a long time but assure you APJ will have your best interest at heart
July 14, 2022
Unprompted review
Reply from APJ Solicitors
Hi John,
Thank you for your kind and considered review. We’re really pleased to hear that you felt supported and encouraged throughout your claim — even during what can be a long and uncertain process. Your recognition of our team’s persistence and positive approach truly means a lot.
We also appreciate your helpful advice regarding After The Event insurance. You're absolutely right — it’s designed to protect clients from legal costs if a case proceeds to court. It’s an important part of ensuring peace of mind during complex claims.
Thank you again for your trust, patience, and recommendation. We remain fully committed to achieving the best possible outcomes for our clients.
Best regards,
The APJ Team
APJ have been dealing with a claim on… Pension Transfer
APJ have been dealing with a claim on my behalf in relation to a pension transfer which went wrong. I am extremely satisfied with how they dealt with my case. Excellent communication every step of the way. I would highly recommend this company to deal with any financial cases. Professional, helpful,friendly staff.
July 13, 2022
Unprompted review
Reply from APJ Solicitors
Hi David,
Thank you so much for your fantastic feedback. We're delighted to hear you were extremely satisfied with how your case was handled and that our communication and support made a difference throughout the process.
Your recommendation means a great deal to us, and we truly appreciate your kind words about our team. It was a pleasure to assist you.
Best regards,
The APJ Team
Just the best
Just the best, still awaiting an outcome from the ombudsman, but more than happy with what APJ have done so far
July 13, 2022
Unprompted review
Reply from APJ Solicitors
Hi Steven,
Thank you for your kind words. We're really pleased to hear you're happy with the work we've done so far, and we appreciate your patience.
We're fully committed to achieving the best possible result for you.
Best regards,
The APJ Team
Missold Sipp pensions
I was conned and missold 2 unregulated sipp pension investments back in April 2011, worth £75,000. Both failed a few years later. Sipp Company did not want anything to do with it and denied any wrong doing. This was the case for the next few years. APJ took on my case and got me my lost investment money back in May 2021 from FSCS. They were very approachable and always kept me informed of the status of my claim throughout the long period. If it wasn't for APJ and their professional approach and experience in missold investments I wouldn't have received any money back. I would strongly recommend them and am forever
in their debt.
July 13, 2022
Unprompted review
Reply from APJ Solicitors
Hi Kevin,
Thank you so much for sharing your experience and for your incredibly kind words. We’re truly delighted that we were able to help recover your lost investment — especially after such a long and difficult journey.
Your trust, patience, and recommendation mean a great deal to us. We’re proud that our team could support you throughout and make a real difference. It was an absolute pleasure to act on your behalf.
Wishing you all the very best,
The APJ Team
I have been with apj for the past 4…
I have been with apj for the past 4 years and they have got same of my money back and they are still fighting for the rest and my interest would be nice to receive the money thank you for your work
March 15, 2022
Unprompted review
Reply from APJ Solicitors
Hi Carol,
Thank you for your kind words and for staying with us over the past four years. We’re really pleased to have recovered some of your money so far.
We truly appreciate your patience and trust, and we’ll keep doing everything we can to achieve the best possible outcome for you.
Best regards,
The APJ Team
Very pleased with the outcome
Very pleased with the outcome, thanks for your help
March 13, 2022
Unprompted review
Reply from APJ Solicitors
Hi Nigel,
Thank you for your kind words! We’re really pleased you’re happy with the outcome — it was our pleasure to help.
All the best,
The APJ Team
I had been one of the victims of…
I had been one of the victims of pension scams.I took a policy out in 2010 with Avacade,Liberty SIPPS.I "invested" my two pensions,one from Nat West,and the other from Barclays.A total of £51,000.00.Avacade stole my money,they went into liquidation and the Directors disappeared with countless millions.For nearly 3 years I tried to get my money back I was heartbroken.Then a friend put me on to AJP Solicitors after reams of paperwork and nearly two years they got it all back!I had been with another Solicitors before AJP,but they gave up and told me that the money had gone and there was nothing they could do.
I owe my sanity to AJP, they have been brilliant, they are now chasing after the interest that I have lost from the investment. I cannot fault them,they never gave up.
March 11, 2022
Unprompted review
Reply from APJ Solicitors
Hi Susan,
Thank you so much for sharing your story. We're incredibly moved by your experience and truly honoured to have played a part in helping you recover what was taken from you. Stories like yours are exactly why we do what we do — to fight for justice when others say it’s not possible.
Your strength and perseverance through such a difficult journey are inspiring.
Thank you for placing your trust in us. We’re so pleased we could make a real difference.
Warmest regards,
The APJ Team
They keep me in the loop with…
They keep me in the loop with everything that involves me with the case that I'm involved in. I didn't realise how long things actually take in their line of work, so when I don't hear from them for a while and phone them, they are only too pleased to explain what's going on and explain the process that they have to go through.
March 11, 2022
Unprompted review
Reply from APJ Solicitors
Hi Mr. Rutherford,
Thank you for your kind and understanding feedback. We're really pleased to hear you feel well-informed throughout your case — even when things take time. These processes can indeed be lengthy, but we’re always happy to explain each step and keep you updated whenever you need.
We truly appreciate your patience and trust in us.
Best regards,
The APJ Team
Excellent service from start to finish…
Excellent service from start to finish They kept me up to date what was going on These are the only law firm to use if mis-sold Sipp Pension's at 1st i was feeling i'll give them ago as Other's promised the same but APJ Delivered yes it's a lengthy process But Stick with them to come through They are now fighting another part of the claim which they feel i'm entitled to So i've gladly given them the go ahead
March 11, 2022
Unprompted review
Reply from APJ Solicitors
Hi,
Thank you for your fantastic feedback. We’re so pleased to hear you had a positive experience with us and that you felt kept in the loop throughout. We understand how frustrating the process can feel at times, especially with how long these cases can take — so your patience and trust really mean a lot.
We’re also glad to be continuing the fight on your behalf for the remaining part of your claim, and we’ll do everything we can to secure the outcome you deserve.
Thanks again for choosing APJ.
Best regards,
The APJ Team
They keep me informed
March 11, 2022
Unprompted review
Reply from APJ Solicitors
Hi Marilyn
Thank you for your feedback! We’re glad to hear you feel well-informed — keeping our clients updated is a top priority for us.
Best regards,
The APJ Team
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