Athleat Reviews 

270
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Been using Athleat for our meat for a few years now and we're very happy with the quality of the meat, ease of ordering and the delivery process. If we've had any issues customer service has always r... See more

Rated 5 out of 5 stars

My family has been using athleat for easily 3 years if not more, they've always been prompt in fixing any issues that may have come up with delivery or missing items, great quality meat of course, a... See more

Rated 1 out of 5 stars

Very poor service and customer support. We ordered various cuts of venison and some pheasant breasts. The order arrived minus the pheasant. We telephoned customer services to let them know about th... See more

Rated 2 out of 5 stars

Ordered with Athleat 5 items and paid for 5, but when received the box surprisingly received only 4?! When rang to ask, Athleat stated they have shortage and could not send the fifth product. Not a s... See more

Company details

  1. Butcher Shop

Information provided by various external sources

We supply high quality meat and poultry in our specially designed packaging via overnight courier to your door. We can get you your meat and poultry within 48-72 hours to any mainland UK address. We specialise in grass fed beef from the the best cattle, and the best Free Range Chicken in the land. Order online 24/7 and come home happy in the knowledge that your parcel chock full of top class Athleat produce is waiting for you!


Contact info

4.1

Great

TrustScore 4 out of 5

270 reviews

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4.1

All reviews

(270)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with first order

Happy with first order, meat quality was better than I expected could really taste the difference and Alana at customer service was lovely. Called to check the delivery had arrived and that I was happy with the meat.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

From farm to door in a day fresh packed…

From farm to door in a day fresh packed for freshness and ready to cook as you received it. 5 stars no fat and delishish from chicken to mince and stew i feed my family and you know they were not forced on with sprays you get top quality meat. Would recommend 100%.

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Upsetting I will no longer get my…

Upsetting I will no longer get my Athleat meat due to brexit as my meat delivery was one of my favourite days of the month. The quality was brilliant and delivery great to say it came from the uk. Alana was always really helpful and I appreciate all her help. If delivery starts again, I will be first at your door

November 4, 2019
Unprompted review
Rated 2 out of 5 stars

Missing bacon from my latest order…

Missing bacon from my latest order received today. Thats the third time out of 4 orders that something has been missing. My 3rd order was fine so I joined repbox but this is disappointing. As stated before the products are great but the service has to improve.

October 25, 2019
Unprompted review
Rated 2 out of 5 stars

Didn’t get everything that I ordered

Didn’t get everything that I ordered and I emailed customer services multiple times with no reply. Meat is good though ngl

October 21, 2019
Unprompted review
Athleat logo

Reply from Athleat

Hey Reece, Alana here from Athleat, thanks for the review. We really appreciate it, glad to hear you've enjoyed the meat but sorry to hear you've had trouble reaching us. I've taken a look into this using your order ID and can see I dropped you over an email from my email address (alana.davies@athleat.co.uk) on the 13th October. I'm going to forward this over in the next few minutes from our main email account. Please let us know if you receive this email!

Rated 1 out of 5 stars

first and only order didnt arrive on…

first and only order didnt arrive on time, when it did arrive it was stinking and warm, since that i have received three packages of the same order all in the same state, all of which i havent asked for. Having tried to make contact, nothing has been replied to or happened.

October 18, 2019
Unprompted review
Athleat logo

Reply from Athleat

Hey Felix, we're sorry to hear about the trouble you've had with delivery but can assure you we've dropped you a few emails in reply to the emails you've sent over to get this sorted for you and look into it further. I can forward these emails over, but it might be worth checking your junk/spam folder as it sounds like our emails may have made their way there (email is alana.davies@athleat.co.uk). Thanks, Alana.

Rated 3 out of 5 stars

My first ever order was underwhelming…

My first ever order was underwhelming to be honest as i was promised a welcome pack with it and i was looking forward to that as it had been mentioned.
also two of my burgers were very noticeably smaller than the others.

i loved the brand idea here and cant complain about the quality of the meat that i received so that is why this is a 3 star rating and nothing less.

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing tasting meat had issue with…

Amazing tasting meat had issue with order I wanted to change last minute this week. Alana who I spoke to whom had little to no voice was helpful and got this done for me last minute

October 13, 2019
Unprompted review
Rated 3 out of 5 stars

Average

Fillet steak was below par when compared with supermarket variants we usually get.
The burgers (plain) were unusually gristly.
The sausages were great, but only 6 in a pack, not 8 with makes them a a bit expensive.
Underwhelmed 🤷🏻‍♂️

September 30, 2019
Unprompted review
Athleat logo

Reply from Athleat

Hey Marcus, thanks for your review. We're sorry to hear you were left feeling this way. This certainly isn't the feedback we like to hear and we'd like to take a closer look into this with our butchers. We've located your contact details via the reference number so are going to drop you an email shortly to look into this further.

Rated 3 out of 5 stars

The meat quality is very good

The meat quality is very good, however on both orders I have received, items have been missing and nothing was included as to explain why. On a positive note customer services did sort this out and apologised for the inconvenience.

August 31, 2019
Unprompted review

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