I was interested to discover from my tour operator about the service Bagsahead offer. As my wife and I are of advanced years we thought it would be a service that would avoid the need for us to h... See more
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Bags were collected without fuss from London on Monday morning and arrived in southern Spain a day early on Thursday. Cheaper than paying for luggage with a budget carrier, more weight allowance, and... See more
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I cannot imagine how they could improve their service. It was perfect and incredibly fast, taking less than 24hrs to get two massive (30kg) bags from London to Yorkshire. I will absolutely use Bagsahe... See more
Company replied
Collected when the they said. The package (skis) arrived at our destination with time to spare and the skis were back with us 4 days after leaving our place of holiday. Continuous updates as to the pa... See more
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Company details
Information provided by various external sources
Bagsahead is designed to take the stress, so you travel light. We offer a fully bookable online door to door luggage delivery service all over the world. So why not head to the airport with your hand luggage only, take more time to enjoy your travels, ...
Contact info
Terminal Road, Cargo Centre, B26 3QT, Birmingham International Airport
- 0333 444 8000
- hello@bagsahead.com
- www.bagsahead.com
Brilliant
Brilliant efficient service with a personal touch, recommend Bagsahead unreservedly.

Reply from Bagsahead
Chris and Bagsy are the Clark Kent and…
Chris and Bagsy are the Clark Kent and Superman of the logistics world. Recommended without hesitation or reservation.

Reply from Bagsahead
Perfect end to end service.
We tried our best to make it difficult with changes to addresses but the team at Bagsahead had everything covered. I’ll miss the live chats and update emails.
Service was absolutely seamless, thanks guys.

Reply from Bagsahead
Excellent service
Excellent service , kept me informed throughout.
Answered all my queries promptly
Arrived & collected on time.
Many thanks

Reply from Bagsahead
great Support on a near impossible…
great Support on a near impossible task! will definitely use again

Reply from Bagsahead
AMAZING When Moving Abroad
Chris and his team at Bagsahead are FABULOUS. Communication is prompt, easy, and feels like a friend is helping you out. They walk you through every step of the process and make sure you are completely taken care of if there are any issue.
I chose Bagsahead because I was moving from the US to the UK and found that it was way more cost effective to ship my luggage ahead rather than carry it all on the plane. I am SO glad I chose to go with Bagsahead@

Reply from Bagsahead
Great service
Great service. Timely collections & updates. Would highly recommend.

Reply from Bagsahead
Simply Amazing and Excellent
I would highly recommend Bagsahead to anyone and everyone. Their customer service is outstanding, and they go above and beyond to make sure the pick-up, process and delivery is smooth and stress-free.

Reply from Bagsahead
In a very short period of time ...
In a very short period of time, I had to move a very dear elderly friend's most important possessions from London to Northumberland.
Chris and the team at Bagsahead couldn't have more helpful, friendly and timely with all the complicated items to be moved.
I would highly recommend Bagsahead.
Thanks again Folks! :)
Davy D

Reply from Bagsahead
Fantastic service
Fantastic service - delivered when said - will definitely use again - highly recommend!!!!

Reply from Bagsahead
FIRST TIME USER
AFTER A FALSE START, WHICH WAS MY FAULT AND NOTHING TO DO WITH BAGSAHEAD, THEY PERFORMED THE TASK OF GETTING SUITCASES OUT TO VENICE-ARRIVING THE DAY BEFORE WE GOT THERE-AND OVER 2 WEEKS LATER GETTING THEM SENT BACK FROM ROME TO THE UK. EVERYTHING WENT LIKE CLOCKWORK AND I WILL DEFINITELY USE BAGSAHEAD AGAIN IN THE FUTURE. IT WAS SO EASY TO TRAVEL OUT AND RETURN HOME WITHOUT DRAGGING SUITCASES EVERYWHERE.

Reply from Bagsahead
A truly seamless operation from…
A truly seamless operation from quotation to delivery! thank you.

Reply from Bagsahead
Worked like a dream both outward to…
Worked like a dream both outward to Italy & return.
Thank you
Peter

Reply from Bagsahead
Great customer service
Great customer service, cheaper than alternative companies and managed to deliver my bags even sooner than expected

Reply from Bagsahead
I would have no hesitation in…
I would have no hesitation in recommending this company at all.
They are very professional and courteous.

Reply from Bagsahead
Reliable & Knowledgable
So pleased we've found a company that really know what they are doing, everything was very smooth and they guys were very knowledgeable and kept us updated throughout. Will 100% use again!

Reply from Bagsahead
Great customer service
Great customer service, helped me with all the documentation

Reply from Bagsahead
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