Aerosaurus Hot Air Balloons Reviews 89

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Been trying to contact the company for weeks with no response. Poor customer service, had my money and now don’t want to know. If i could leave no stars I would

Rated 5 out of 5 stars

What an amazing flight! We flew from Wincanton racecourse on Thursday 16th Sept. A brilliant experience from start to finish. The crew were fantastic- Barry the pilot (the good looking one...yes, he t... See more

Company replied

Rated 5 out of 5 stars

After one cancellation because of inclement weather we got our balloon ride, over Cornwall. The conditions were excellent and the take-off itself quite eventful as we waited for low level winds to be... See more

Company replied

Rated 5 out of 5 stars

Delightful 1st time as a wonderful 65th birthday treat at Tiverton, on Good Friday with fabulous Pilot Pete and crew Alistair. Loved it all; helping to set up and stow afterwards too (minimal involvem... See more

Company replied

Company details

  1. Amusement Center
  2. Recreation Center

Information provided by various external sources

Hot Air Balloon Rides business covering the South West of England. Champagne balloon flights over Devon, Dorset, Somerset, Wiltshire and Cornwall.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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Rated 5 out of 5 stars

An excellent evening

My flight was a birthday gift which made it extra special.
I was apprehensive about going on my own, but soon got chatting to other passengers before we even got in the jeep to go to our flight take off area! Being part of the "team" that got the balloon ready was fun and interesting, adding to the overall enjoyment, as did the packing away afterwards.
The flight itself was terrific - over familiar ground - and so smooth! And a soft landing. We have great photos at 3000ft to keep the memories alive. The staff were friendly and knowlegeable and a valuable part of the whole experience. I am so glad I had the chance to do this and would recommend it to anyone.

June 22, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent service from start to finish. Ordered for my husbands birthday with the balloon in a box. delivered day before birthday.
Easy to see when flights were available and to book on a flight. Flight information was updated regularly. The actual flight was amazing. I was very nervous, but the staff made me feel very relaxed. enjoyed the hands on experience of helping to get the balloon up and put away.
very smooth flight and landing. Amazing views. Would recommend to anyone.

June 21, 2012
Unprompted review
Rated 5 out of 5 stars

Philip Tanner

I had a great time, I have waited for 2 years to go up, as my wife bought it for my birthday present then I broke my ankle very badly. It was worth the wait.

June 6, 2012
Unprompted review
Rated 5 out of 5 stars

11 out of 10

We had our first balloon ride on our choosen day, and what a great start to anyday!! The pilot and crew were very friendly and helpful. We loved helping to spread out the balloon prior to take off, and to see it inflated is amazing. The take off was so gentle and before we knew it we were 1500 ft high. The pilot kept us informed of what was happening and the glass of Champage was most welcome. Cant wait to do it all again!

April 20, 2012
Unprompted review
Rated 5 out of 5 stars

Best Christmas present

We had a magical experience which way exceeded our expectations. there was not a cloud in the sky, the pilot was amusing, informative and friendly but best of all reassuringly competent. We went a mile high and could see all the way to the coast. The landing was gentle and we enjoyed helping to pack away the balloon as well as watching it fill with air. Thank you, hope to see you again.

April 6, 2012
Unprompted review
Rated 5 out of 5 stars

A Great Experience.

My son and I had a wonderful early morning flight in bright sunshine. It was an 18th birthday treat which I know he won't forget. The flight carried us over rural Devon and the pilot was very informative and helpful.I would recommend Aerosaurus to everyone and would love to fly again in the future.

March 7, 2012
Unprompted review
Rated 5 out of 5 stars

Best ever experience

I had an amazing experience in the Hot Air Balloon. The staff were lovely and kind and helped me to get into the basket. We had the best weather ever so we could see for miles. Thank you very much for my special birthday.

February 2, 2012
Unprompted review
Rated 5 out of 5 stars

You really get the WOW! factor, it exceeded all our expectations.

Wow! Honestly it exceeded all our expectations. We thoroughly enjoyed everything about it, to be included in the setting up, the flight and the recovery. All the crew had a tremendous attitude and were extremely friendly and informative. Thank you, we'll be back - can't wait for another go. Special thanks to our pilot Charlie for all his special personna

December 3, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

I have been twice now in Devon and can't rate the company highly enough. A fantastic experience with an organised company who have the balance right.

November 8, 2011
Unprompted review
Rated 5 out of 5 stars

Good work Aerosaurus

I had an idea of what to expect. Thought initially it was going to be all blown up and ready to go on arrival. Instead we all had to take a fully hands on approach to un-packing inflating and packing up the balloon. What a great way to get the passengers understanding all about it, and it certainly became a great team building experience. I wasnt expecting that. Then there was the journey. Words normally dont fail me. However on this occasion I struggle to find suitably positive enough words to describe the whole experience. Most memorable Xmas gift ever.

Good work Aerosaurus

November 3, 2011
Unprompted review
Rated 5 out of 5 stars

Aero definately 'Saurus'

After the weather postponed my flight I was wondering if I would enjoy the experience as much? I need not have worried, had a truly great fight, not to be forgotten. Many, many thanks - especially to J'Dee (the pilot).

October 18, 2011
Unprompted review
Rated 5 out of 5 stars

Unforgettable

We had such a brilliant time. We arrived and was lucky enough to take part from start to finish, everything went really smoothly. Thanks for a magical experience!

October 16, 2011
Unprompted review
Rated 5 out of 5 stars

AMAZING

This is a must do for anyone it is so different then you could imagine i would recommend this experience .The saff are great and let you get involved with setting up the ballon myself and my husband would definitely fly again with AEROSAURS.

October 15, 2011
Unprompted review
Rated 5 out of 5 stars

Incredible experience

From the time we were picked up at the designated meeting place to being dropped back off, Aerosaurus personnel were very professional, but fun. I would definitely like to balloon with them again. Nothing to be afraid of even if you suffer from vertigo, you are in excellent hands.

September 7, 2011
Unprompted review
Rated 5 out of 5 stars

Aerosaurus Hot Air Balloons

Great experience. Crew are all very friendly and informed. Its a great morning helping with the set and packing away of the balloon. The actual trip was awesome, so quiet and tranquil. Definately would do this again

September 6, 2011
Unprompted review
Rated 5 out of 5 stars

Aerosaurus Hot Air Balloons

What a great time i had due to the staff and the great pilot J Dee Shapland who made the day one to remember. In fact if you are thinking about a trip of a lifetime i would say do it as i would love to do it again.Thankyou all again for my adventure with you.
Chris Ball

August 13, 2011
Unprompted review
Rated 5 out of 5 stars

FABULOUS!

One of the most exiciting moments in our life! To fly in a balloon was one off our bucket list! i just now need to think of another reason to go again!
I can not rate Aerosaurus highly enough, i have been reccomending to everyone i have met.

Thank you for such a wonderful day.

August 13, 2011
Unprompted review
Rated 5 out of 5 stars

A truly wonderful experience

From the 1st booking to the actual flight, everything was handled by Aerosauros in a very professional manner.
Becuse my fellow passenger lives in Paris, tieing up dates was difficult but Aerosus were so very, very helpful throughout.
The actual flight was a wonderful experience, you are just floating, it's so peaceful.
Marie and I are definitely going to take another flight and this time we are going to take her mother.
Mike Hembrow.

August 12, 2011
Unprompted review

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